Overview

An enchanting, adults-only boutique resort, Royal Hideaway Playacar appeals to couples, luxury travelers, newlyweds and guests looking to tie the knot. Boasting a wide selection of gourmet restaurants, exciting activities, nightly entertainment, luxurious accommodations and a state-of-the-art spa facility, this lavish resort is one of the Leading Hotels of the World. Combining rich traditions of service with an atmosphere of elegance and sophistication, Royal Hideaway Playacar sets the scene for romantic Mexican vacations.

HOTEL OVERVIEW

HOTEL AMENITIES

HOTEL POLICIES

Hotel Cancellation Policies:
Cancellations made inside 3 days prior to arrival incur a 1 night penalty and applicable product penalties. (Jan 4, 2010 - Dec 22, 2010) (Jan 3, 2011 - Dec 22, 2011)

Any cancellations made for travel Dec 23, 2010 - Jan 3, 2011 and Dec 23, 2011 - Jan 3, 2012 incur a Full Stay penalty and applicable product penalties.

No Shows incur a 2 night penalty and aplicable product penatlies.

Length-of-Stay Policies:
Minimum night stay: 5 nights (Dec 24, 2010 - Dec 31, 2010) (Dec 24, 2011 - Dec 31, 2011). Valid for all room categories.
Minimum night stay: 3 nights (Jan 4, 2010 - Dec 23, 2010) (Jan 1, 2011 - Jan 2, 2011) (Jan 3, 2011 - Dec 23, 2011) (Jan 1, 2012 - Jan 3, 2012). Valid in the following room categories: Luxury Royal Romance, Luxury Royally Luxurious, Luxury Royal Relaxation, and Luxury Royal Memories.

Hotel Deposit Requirements:
A credit card imprint or cash deposit is required at time of check-in for telephone and incidental charges.

Hotel Spring Break Policy:
Individual student bookings are accepted. A deposit of $200 dollars per person cash or credit card will be charged at check in. Student groups must be booked through the group department and will require a chaperone and refundable deposit.

Guest Information Policy:
Any guest complaints must be submitted within 45 days of check-out date.

Room Taxes:
Included in vacation price

Service Charges:
Included in vacation price

Check-in/Check-out:
3:00 PM check-in
12:00 PM check-out
Minimum check-in age is 18 year round

Room Accommodations

Exclusive, upscale and distinctive to a tee, premiere guestrooms and suites ensure couples, luxury travelers and spa enthusiasts alike enjoy unforgettable visits to Royal Hideaway Playacar. Tucked away from the roads in a private gated community, Royal Hideaway Playacar provides a distinctive level of privacy and intimate relaxation. Romantic and refined, each immaculate guestroom features a spacious marble bathroom featuring a hydro-massage bathtub and shower; satellite television with a remote control; a DVD stereo system with a CD player; all-inclusive access to Royal Hideaway Playacar’s inspired selection of restaurants, bars and activities and 24-hour in-room dining that ensures guests never have to leave their room.

Dining & Entertainment

Located in a storybook setting fronting the azure waters of the Mexican Caribbean, Royal Hideaway Playacar offers spectacular dining options catering to the finest of culinary palates. At the Royal Hideaway Playacar, gourmet restaurants serve award-wining cuisines ranging from Japanese and Pan Asian fare to authentic Mexican and Italian delicacies. Popular bars also provide ample entertainment including dazzling dinner theatre, an upbeat piano bar and high tea served daily. A prestigious member of the Leading Hotels of the World, Royal Hideaway Playacar caters to couples, luxury travelers and adults seeking first class, all-inclusive privileges from sun up to sun down.

DINING

Number of Restaurants On Site: 6

• Las Ventanas – Featuring exquisite gourmet cuisine and a new extensive wine cellar. Offering the Chef's Table which offers exquisite dining by Raul Vaquerizo who was awarded one of the top 8 chefs in Mexico.
• Spices - Majestically overlooking the Caribbean, this restaurant combines flavors of the islands with authentic Mexican cuisine. Fresh fish, seafood and local fare are the specialties on this menu.
• Palazzo – Traditional Italian favorites in innovative European cuisine mark this restaurant in its elegant and charming atmosphere.
• Azia – A menu designed and executed by chefs from Thailand, featuring delicacies from the region as well as other Asian cuisines.
• The Grill – A romantic al fresco setting compliments a chef’s selection of grilled fare.
• Club Royale – Custom four course dinners accompany live dazzling entertainment in this state-of-the-art dinner theater.
• The Deck – Features an array of traditional finger foods, sandwiches and local favorites just steps from the pool and beach.

Each of the restaurants at Royal Hideaway Playacar observes a dress code of casual elegance. Men are required to wear collared shirts, long pants and closed shoes for dinner. Reservations are required. All dining facilities serve a la carte.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.

Number of Lounges/Bars On Site: 3

ENTERTAINMENT

Recreation & Activities

Fronting the pristine blue waters of the Mexican Caribbean, the adults-only Royal Hideaway Playacar caters to spa-lovers, couples and luxury travelers seeking first-class accommodations and unforgettable fun. Nearby the shops, dining and entertainment of Riviera Maya’s famed 5th Avenue, guests of Royal Hideaway Playacar enjoy world-class services including a full-service spa, a professionally-staffed fitness center, a PADI Scuba Diving Center and sparkling pools. Couples looking to tie the knot or celebrate their honeymoon are also in for a treat with Royal Hideaway Playacar’s selection of romantic and lavish wedding and newlywed packages. Providing immaculate, personalized services in a stunning tropical hideaway, Royal Hideaway Playacar is an adults-only oasis of luxury.

***Important Information For Our Guests***
Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

FITNESS & SPA FACILITIES

WEDDING SERVICES

GOLF AMENITIES

Current Promotions

Free Golf

Valid Booking Dates: Nov 5, 2009-Apr 29, 2010
Valid Travel Dates: Dec 23, 2009-Apr 30, 2010
Guests staying 4-6 nights will receive 1 free round of Playacar Golf Club per person, per stay. Includes transportation to and from the golf course (subject to availability), beverages, snacks consumed at the course & shared cart. Free round is non-transferable and non-refundable.

Guests staying 7 nights or more will receive 2 free rounds of Playacar Golf Club per person, per stay. Includes transportation to and from the golf course (subject to availability), beverages, snacks consumed at the course & shared cart. Free round is non-transferable and non-refundable.

Guests that do not golf may substitute their free round for a 45 minute massage per person, per stay.

This promotion is automatically included when you book your vacation. Restrictions may apply.

Offer is NOT valid during the following travel dates:
Jan 1, 2010 - Jan 3, 2010

Guests may reserve tee times with Guest Services on property. Tee times can be reserved up to 90 days prior to arrival, please email cservices@mx.occidentalhotels.com

Valid only for double occupancy.
May be combined with all other offers.
All travel must be within valid travel dates.
Group restrictions may apply.

All Inclusive Amenities

Valid Booking Dates: Jan 1, 2010-Jan 3, 2012
Valid Travel Dates: Jan 1, 2010-Jan 3, 2012
The all-inclusive program includes the following amenities:
-All meals and snacks
-Fruit Plate in room upon arrival
-Premium alcoholic beverages, juices and soft drinks
-Wine served at meals
-A la carte dinners in specialty restaurants (booking required)
-24 hour limited room service
-Free wireless internet throughout the property and free internet connection
-Library/DVD Video Library
-Daily activities program, including basketball, volleyball, aerobics
-Fitness Center (aerobics, weights, jacuzzi, sauna, yoga etc..)
-Sports - tennis, basketball, volleyball, ping-pong, darts, cooking classes, and bicycles
-Theme parties and nightly entertainment
-Non-motorized watersports (kayaks, snorkeling equipment, water polo, aqua aerobics, windsurfing, and boogie boards.
-Towel Service and beach and pool chairs
-All taxes and gratuities

Honeymoon Welcome Gift

Valid Booking Dates: Jan 1, 2010-Jan 2, 2011
Valid Travel Dates: Jan 1, 2010-Jan 2, 2011
Honeymooners staying a minimum of 3 nights with proof of marriage, properly noted reservations with "Honeymoon" and coordinated with Guest Services at time of check-in will receive:
-Personalized Royal Hideaway Check-in reception
-Complimentary bottle of congratulatory champagne upon arrival
-Romantic breakfast in bed
-Royal recognition in the Royal Journal
-Special nightly turn-down service
-Room upgrade at time of check-in (based on availability)

Note: All services & items are one per couple, per stay.

To receive this offer, just enter "HONEYMOONERS" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Proof of marriage must be provided at check-in.

-Additional wedding packages are available for an additional cost.