Refer to travel.state.gov for information regadring safety and security on your international travel.
If you need further assistance, please contact us at 888-558-6654.
If your infant does not require a separate air seat, please contact our Customer Care Center at 1-888-558-6654 for assistance with your booking.
If you wish to reserve a separate air seat for your infant, please enter the age of the infant as 1 and make sure you bring proof of your child's age to the airport.
Children ages 2 or older have to purchase a separate air seat.
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All Inclusive Amenities
The all-inclusive program includes the following amenities:
-All meals and snacks
-Unlimited local alcoholic beverages
-Use of tennis courts, archery, darts, shuffleboard, boccia, etc.
-Daily activity programs-aerobics, dance classes, etc.
-Non-motorized water sports
-All taxes and gratuities
Important Information: Redemption information will be provided by the hotel at check-in. Inclusions subject to change without prior notice.
Applicable promotions will display with your room selection. Some restrictions may apply.
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
A price may display when children stay free, if your vacation includes transfer to your hotel.
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Bedding - 2 double beds
Occupancy limits - 4 adults, 2 children, 4 total combined.
Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2-11 are surcharged.
Effective from TW 12/10/2017 - Children ages 2-12 are surcharged.
Maximum of 2 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults. Children 2-11 are surcharged.
Bedding - 1 king or 2 double beds
Occupancy limits - 4 adults, 3 children, 5 total combined.
Maximum of 3 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults. Children 2-11 are surcharged.
Lobby Bar lounge
El Palenque Snack Bar
Free entrance to the disco at night
El Tucán Buffet- International Restaurant
El Rancho Steak House- a la carte restaurant
Grill las Olas Sea food- a la carte restaurant