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Adjacent to the Mayan Riviera’s famed Xcaret ecological park, this expansive, family-friendly resort blends authentic Mediterranean-styles and a majestic tropical location. An exotic home away from home, guests are treated to sparkling free-form pools; all-inclusive restaurants and bars; a disco; spacious guestrooms with contemporary Mexican décor and a stocked mini-fridge; relaxing spa services; daily and nightly entertainment and an enjoyable activities program featuring archery, mini-golf, tennis, snorkeling, a supervised kid’s club. Romantic wedding services are available for couples looking to tie the knot while nearby attractions like golf courses, Tulum, Xel Ha, Chichen Itza will keep guests entertained throughout their stay.
Location: Quintana Roo
  • - Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • STUDENT GROUP POLICY * 100 DOUBL rooms IN HOUSE maximum for student groups at any given time * 25 years old and under are considered "students' for any given time * Minimum age required for check-in is 18. * A refundable deposit of $200/per person (cash or credit card) is required. *Must be requested through our groups department, these groups will be required a chaperone as well as the refundable deposit and all above requirements.
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   21 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(12/17/2017 - 12/20/2017)

  • Cancun, Mexico (CUN): 30 miles
  • Year Built: 2002
  • Last Renovation: 2006
  • Accessible rooms: 8
  • Floors: 3
  • Total rooms: 757

† Fees may apply
  • 24-hour front desk
  • Accessible facilities
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  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
more (+)
  • 24-hour front desk
  • Accessible facilities
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    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Bell staff/porter
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Room service - limited hours†
  • Safe deposit box
  • Sauna
  • Shopping mall†
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Valet parking
  • Wakeup service
  • Water sports†
  • Free Weddings Program (when 10 Royal Club Jr. Suite Category are booked for 4 nights)
    Wedding package includes:
    Wedding coordinator
    One table-top flower arrangements
    Bridal bouquet & Groom's boutonniere
    Ceremony & Judge services
    Marriage License & Certificate - All Spanish documents & legal fees
    CD player durning the ceremony
    Heart shaped wedding cake for up to 20 people
    White linen table and chair covers for up to 20 persons
    Domestic sparkling wine for up to 20 persons at the ceremony-reception
    Dinner reservation for up to 20 persons at one of theAll-Inclusive resturants.
    Continental breakfast in bed for wedding couple (once per stay)
    Private Beach Dinner for newlyweds


    Required documents for the Wedding
    Passports are Mandatory for Bride and Groom
    Tourist card
    Final records of divorce (records must be translated into Spanish and attached with an Apostille. An Apostille is obtained by the Secretary of State of United States and required by Mexican authorities.)
    Death Certificate (if widowed)
    Blood test (Must be done at the hotel and paid directly to the Doctor. Fees are around $140 per couple)
    Four witnesses (Passport or ID and tourist card required).
    Grand Xcaret staff can serve as witnesses for an additional fee
    All necessary paper work is handled directly by the wedding coordinator. A minimum of 3 business days notice to complete all formalities.
    Bride, groom and witnesses are required to be at the hotel 3 business days prior to the ceremony.
    The wedding will not be performed unless all documents are in order (no exceptions).
    All documents become property of the state of Quintana Roo, Mexico.
    Laws and requirements are subject to change in accordance to the laws of Mexico with out notice.
  • Business Services†
  • Internet Access†

† Fees may apply

Deluxe


Bedding- 2 double beds or 1 king bed -  based on availability, requests are not guaranteed.

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged. (Domestic POS)

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adult. Children ages 3 -12 are surcharged. (International POS)

EFFECTIVE FROM 12/21/16

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities - Minibar with water, beer and sodas replenished every other day, safety deposit box, hair dryer, satellite TV, telephones with data port for internet connection (fees may apply), and iron/ironing board.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Cable television
  • Coffee/Tea maker
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV
  • Video on demand

Junior Suite


Bedding– 2 doubles or 1 king bed -  based on availability, requests are not guaranteed.

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged. (Domestic POS)

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adult. Children ages 3 -12 are surcharged. (International POS)

EFFECTIVE FROM 12/21/16

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities - twice the size of a deluxe room, minibar with water, beer and sodas replenished every other day, safety deposit box, hair dryer, satellite TV, telephones with data port for internet connection (fees may apply), and iron/ironing board.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Cable television
  • Coffee/Tea maker
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV
  • Video on demand

Royal Level Luxury


Bedding– 2 doubles

Occupancy limits- 3 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged. (Domestic POS)

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adult. Children ages 3 -12 are surcharged. (International POS)

EFFECTIVE FROM 12/21/16

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities - Independent reception, private breakfast and lunch area, bar service with international labels, pool and private Jacuzzi, internet connection (fees may apply), minibar with water, beer and sodas replenished every other day, CD player, scale, coffee maker, hydromassage tub, secretarial services, sending and receiving faxes, drinks and snacks throughout the day, room service (select hours), bar service - national labels, fruit juices, sodas, beers, and national rum) included, express check out for your comfort, message service, personal telephone calls, preference in laundry service and restaurants, fruit basket upon arrival, safety deposit box, hair dryer, satellite TV, telephones with data port, and iron/ironing board

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Data port†
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV
  • VCR player available at front desk
  • Video on demand

Royal Level Junior Suite


Bedding– 1 king bed

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged. (Domestic POS)

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adult. Children ages 3 -12 are surcharged. (International POS)

EFFECTIVE FROM 12/21/16

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities - Independent reception, private breakfast and lunch area, bar service with international labels, pool and private Jacuzzi, internet connection (fees may apply), minibar with water, beer and sodas replenished every other day, CD player, scale, coffee maker, hydromassage tub, secretarial services, sending and receiving faxes, drinks and snacks throughout the day, room service (select hours), bar service - national labels, fruit juices, sodas, beers, and national rum) included, express check out for your comfort, message service, personal telephone calls, preference in laundry service and restaurants, fruit basket upon arrival, safety deposit box, hair dryer, satellite TV, telephones with data port, and iron/ironing board

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Data port†
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV
  • VCR player available at front desk
  • Video on demand

Deluxe Concierge


Bedding– 2 doubles, or 1 king bed - based on availability, requests are not guaranteed.

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged. (Domestic POS)

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adult. Children ages 3 -12 are surcharged. (International POS)

EFFECTIVE FROM 12/21/16

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities- This category features Deluxe room inclusions, as well as concierge service, Internet cafe access (fees may apply), turn down service, a fruit basket, and a bottle of wine. Also included bathrobes for use during your stay.

  • Air conditioning
  • Bathrobe
  • Cable television
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Junior Suite Concierge


Bedding– 2 doubles, or 1 king bed - based on availability, requests are not guaranteed.

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged. (Domestic POS)

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adult. Children ages 3 -12 are surcharged. (International POS)

EFFECTIVE FROM 12/21/16

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities-This category features Junior Suite inclusions, as well as concierge service, Internet cafe access (fees may apply), turn down service, a fruit basket, and a bottle of wine. Also included bathrobes for use during your stay.

  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Cable television
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Deluxe Romance


Bedding- 1 king bed

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged. (Domestic POS)

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adult. Children ages 3 -12 are surcharged. (International POS)

EFFECTIVE FROM 12/21/16

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities- This category features Deluxe room inclusions, as well as a bottle of champagne, chocolate covered strawberries, in-room one hour massage per couple, breakfast in bed (first morning), romantic dinner, 10 percent spa discounts, turn down service, and a surprise gift with special romantic amenities.
 

  • Air conditioning
  • Cable television
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Junior Suite Romance


Bedding- 1 king bed

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged. (Domestic POS)

Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adult. Children ages 3 -12 are surcharged. (International POS)

EFFECTIVE FROM 12/21/16

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

Additional Amenities -This category features Junior Suite inclusions, as well as a bottle of champagne, chocolate covered strawberries, in-room one hour massage per couple, breakfast in bed (first morning), romantic dinner, 10 percent spa discounts, turn down service, and a surprise gift with special romantic amenities.

  • Air conditioning
  • Cable television
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV
  • Video on demand

Royal Level Suite


Bedding: The bedroom as 1 king bed or 2 double Beds (subject to availability)

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult.

EFFECTIVE FROM 12/21/16

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Private bathroom
  • Safe
  • Shower
  • Telephone

Royal Level Suite Unlimited Xcaret Experienc


Bedding: The bedroom as 1 king bed or 2 double Beds (subject to availability)

Occupancy limits- 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult.


EFFECTIVE FROM 12/21/16

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adult. Children ages 2-12 are surcharged.

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Private bathroom
  • Safe
  • Shower
  • Telephone


† Fees may apply
Various Lounges/Bars

Quench your thirst at 10 bars and lounges on the grounds of The Occidental Grand Xcaret resort, serving exotic tropical cocktails and all your favorite beverages.


Various Restaurants

Le Buffet - International buffet-style dining. Serves breakfast, lunch, and dinner (theme nights featured during dinner service).

Sonora Grill - A la carte Mexican Steakhouse. Serves dinner. Resort wear required.

Los Olivos - A la carte Mediterranean and Italian restaurant. Serves dinner. Resort wear required.

La Hacienda - A la carte authentic Mexican culinary specialties. Serves dinner. Resort wear required.

D' Oriental - A la carte gourmet Asian restaurant. Serves dinner. Resort wear required.

El Pescador - A la carte seafood delicacies. Serves dinner. Resort wear required.

La Piazza - Pizzeria. Serves dinner. No reservations are required.

Paco's Tacos - Traditional casual Mexican fare. Serves dinner. No reservations are required.

El Lago - Snack Bar. Serves lunch.

Kids Club - Catering to the little guys. Serves lunch.

The Royal Club Restaurant - A la carte dining. Serves breakfast, lunch, and dinner. Open to The Royal Club guests only.

Guests reserving a Royal Club category will receive unlimited a la carte dinner reservations during their stay.

*In all a la carte restaurants, men are required to wear long pants. No beachwear or sandals.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operation, reservation policies and dress codes.


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Kids Club with supervised activities for children ages 4-12
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports†
  • Non-Motorized Water Sports
    SNORKELING AND DIVING
  • Pool
    There are 4 pools on site. Free forming pools This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Steam bath
  • Tennis court
    There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
    • Available equipment
    • Rental information
  • Golf†
    Golf Course located within 10 Miles of Property.

† Fees may apply
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Funjet Promotions


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Unlimited Xcaret Xperience Inclusions
Travel Dates:
Now - 12/20/2017  
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Unlimited Xcaret Xperience Inclusions

Guests will receive the following when staying in an Unlimited Xcaret Xperience category:

* VIP hotel check-in with Mayan Welcome
*  In-room robes and slippers during the whole stay
*  Bottle of tequila and fruit plate in room
*  Complimentary mini-bar (daily refill)
*  All day unlimited acces and multi-entrance to Xcaret park during the whole stay.
*  10% off souvenirs shopping stores at Xcaret Park (restrictions may apply)
*  30% off 80 minute WAYAK Special Mayan Massage (not combinable with other promotions)
*  $920 USD credit to use in additional services in the hotel and Xcaret park.  This credit inlcludes:

*  $500 in Resort Credits as follows:
   -  Two (2) $70 vouchers toward a Royal Level room upgrade (subject to availabilty)
   -  Two (2) $50 vouchers toward Golf Course
   -  Four (4) $35 vouchers for Spa Treatments (products and Beauty Salon services not included)
   -  Two (2) $25 vouchers for use at select Pueblo del Rio Shops
   - Two (2) $20 vouchers toward a Romantic Dinner
   -  Three (3) $10 Vouchers applicable to our wine list (1 voucher per bottle)

*  $420 in Discounts for tours and activities inside the parks as follows:

Xcaret Park
   - Two (2) $10 vouchers for the Sea Trek
   - Two (2) $10 vouchers for the Sharks Interactive Adventure
   - Two (2) $10 vouchers for the Stingray Encounter
   - Two (2) $10 vouchers for the Sea Trek Stingray Enounter
   - Two (2) $10 vouchers for the Dinner at Tlacho Xcaret mexico Espectacular
   - Two (2) $10 vouchers for the Temazcal purifying experience
   - Two (2) $10 vouchers for the Tour Snuba Family or Suba Reef
   - Two (2) $10 vouchers for Snorkel Tour

Xel-Ha Park
   - Two (2) $10 vouchers for Dolphin Trek
   - Two (2) $10 vouchers for Sea Trek
   - Two (2) $10 vouchers for Snuba Caleta or Snuba Cenote
   - Two (2) $10 vouchers for the Manatees Encounter
   - Two (2) $10 vouchers for the Stingray Encounter

For Tours
   - Two (2) $35 vouchers for Xel-Ha/Tulum Tour
   - Two (2) $35 vouchers for Xichen Clasico Tour
   - Two (2) $10 vouchers for Xoximilco Tour

Important Information:  Resort and Park Credits offer subject to availability and are per room/per stay.  Vouchers have no cash value.  Limit one voucher per tour/activity, per person.  Unsused vouchers are non-refundable, non-transferable, non-exchangeable and may not be redeemed for cash.  Vouchers cannot be accumulated or combined and expire at check-out.


Valid Booking Dates: Now - 12/20/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $500 Resort Credit!
Travel Dates:
Now - 12/20/2017  
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Up to $500 Resort Credit!

Guests will receive up to $500 per room/per stay in Resort Credit discounts on products and services.

* 25% discount on Spa services, and room upgrades
* 20% discount on Romantic Dinner, Lobster in specialty restaurants, late check-out (subject to availability)
* 15% discount towards laundry service, wine, cava, or champagne (valid on the purchase of any a la carte select wines)

Important Information:  Spa services discount does not apply to beauty salon and is applicable towards massages of 50 minutes or more.  Room upgrade is valid for Junior Suite and all room categories in the Royal Level, subject to availability.  Laundry service is valid on the purchase of laundry service, dry cleaning, and wedding dresses.   Products and services listed are not part of the All-Inclusive and guests will be able to deduct the percentage indicated above on the total amount of the product or service acquired.  At the moment of purchase, clients will be required to provide the wristband folio number and room number to sign a discount voucher.  No extra deductions will be made to the guests folio.  Resort credit discounts cannot be exchanged for cash, and no unused portion will be refunded.  The resort credit discount may not be combined with any other discounts.

Valid Booking Dates: Now - 12/20/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $500 Resort Credit!
Travel Dates:
12/21/2017 - 12/22/2019  
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Up to $500 Resort Credit!

Guests will receive up to $500 per room, per stay in Resort Credit discounts on products and services.

Enjoy incredible discounts up to 25% on services and facilities at our Resorts! Discounts will be applied to Spa, Club Premium, Tours, Gift Shops, and much more.

Important Information: Once the stated limit is reached, no extra deductions will be made from the guest's bill at time of check out. Resort Credit discounts cannot be exchanged for cash, neither totally nor partially, and no unused portion thereof will be refunded. The resort credit discount coupons can not be combined with any other discounts, offers or promotions that are offered on these products or services.  Additional restrictions may apply. Promotion may change without prior notice.

Valid Booking Dates: Now - 12/22/2019

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Inclusions
Travel Dates:
12/21/2017 - 12/22/2019  
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All Inclusive Inclusions

The all-inclusive program includes the following amenities:

*Unlimited meals, snacks and drinks.
*Fitness Center.
*Sports: paddle court, 2 tennis courts, shuffleboard, mini golf and archery.
*Kids Club with supervised activities
*Day and Night time entertainment.
*Use of sun beds, beach towels and hammocks.

Important Information: Redemption information will be provided by the hotel at check-in. Inclusions subject to change without prior notice.

Valid Booking Dates: Now - 12/22/2019

Applicable promotions will display with your room selection. Some restrictions may apply.


Unlimited Xcaret Xperience Inclusions
Travel Dates:
12/21/2017 - 12/22/2019  
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Unlimited Xcaret Xperience Inclusions

Unlimited Xcaret Xperience Inclusions:  

* VIP hotel check-in with Mayan Welcome

* In-room Bathrobe and slippers during the whole stay

* Complimentary mini-bar (daily refill)

* All day unlimited access and multi-entrance to Xcaret park

* 10% off souvenirs shopping stores at Xcaret Park (Restrictions might apply).

* 30% off 80-minute “WAYAK” Special Mayan Massage (Hotel Spa)

* $920 usd credit to use in additional services in the hotel and Xcaret Park

Important information: More information available upon check-in. Resort and Park Credit offer subject to availability and may be changed or withdrawn at any time without prior notice. Limit one voucher per person, per tour/activity. Not responsible for errors or omissions. Unused portions/vouchers are non-refundable, non-transferable, non-exchangeable and may not be redeemed for cash. Offer is subject to change, cancellation and discontinuation and can be withdrawn at any time without prior notice.

Valid Booking Dates: Now - 12/22/2019

Applicable promotions will display with your room selection. Some restrictions may apply.


Royal Level Inclusions
Travel Dates:
12/21/2017 - 12/22/2019  
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Royal Level Inclusions

The Royal Level rooms include the following amenities:

* Private VIP check-in and check-out.
* Exclusive a la carte Royal Level restaurant.
* VIP bath amenities.
* Dedicated Concierge service.
* Exclusive Royal Level pool and whirlpool.
* Nightly turndown service.
* Room Service (7:30am- 10pm).
* WIFI included and exclusive Royal Level Lounge with complimentary Internet & PC Stations.

Important Information: Inclusions subject to change without prior notice.

Valid Booking Dates: Now - 12/22/2019

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Inclusions - Devotion Package
Travel Dates:
Now - 12/20/2017  
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Honeymoon Inclusions - Devotion Package

Guests celebrating their honeymoon or anniversary with us will receive the "Devotion" package. Package Includes:

• Special Welcome Letter 

• Fresh fruit platter and bottle of sparkling wine upon arrival 

• Special turn-down service, one (1) night during your stay 

• Continental Breakfast in bed one (1) morning during the stay (Reservations must be made in advance with concierge)   

• 10% discount** on all spa treatments (products not included) 

To receive this offer, just enter "DEVOTION" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you. Failure to enter “DEVOTION” in the special service request section will result in not receiving this value add.  

 Important Information:  Proof of marriage must be provided at check-in. Spa discount cannot be applied to spa packages or combined with other spa offers. 3 night minimum stay is required. Offer subject to availability. Certain restrictions may apply. 


Valid Booking Dates: Now - 12/20/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Inclusions
Travel Dates:
Now - 12/20/2017  
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All Inclusive Inclusions

All Inclusive Inclusions: 

* Unlimited meals, snacks, and drinks 

* Fitness Center 

* Sports: padle court, 2 tennis courts, shuffleboard, mini golf and archery 

* Kids Club with supervised activities 

* Day and night entertainment 


Valid Booking Dates: Now - 12/20/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

77710 Playa del Carmen Solidaridad  
Quintana Roo, QR 77710
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Luxury, Nightlife, Romance, Shopping, Snorkeling, Spa, Wedding
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Prices include government taxes and fees, but do not include baggage fees. See Details.
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