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Fronting San Francisco Beach, and five minutes from the Palancar Reef, this upscale hideaway is ideal for couples, honeymooners, dive-enthusiasts and families. Romantic wedding and honeymoon packages ensure complete romance throughout your stay, while an expansive pier, impressive restaurants and bars, daily activities programs, water sports, swimming pools and a kid’s club ensure there is something for everyone at this splendid resort.
Location: Beach
  • -Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • STUDENT GROUP POLICY • 100 DOUBLE rooms IN HOUSE maximum for student groups at any given time • 25 years old and under are considered “students” for any given time • Minimum age required for check-in is 18. • A refundable deposit of $200/per person (cash or credit card) is required. Group Student bookings • Must be requested through our groups department,these groups will require a chaperon as well as the refundable deposit and all above requirements.
  • The Municipality of Solidaridad will be charging an Eco Tax of 10.00 Mexico Pesos (approx. $0.55 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   21 Days prior to arrival. 
    Late Cancellation Penalty: 1 Night
    Applies: Sunday - Saturday(12/23/2017 - 1/3/2018)

  • Cozumel, Quintana Roo, Mexico - Aeropuerto Intl De Cozumel (CZM): 15 miles
  • Cancun, Mexico (CUN): 60 miles
  • Year Built: 2002
  • Last Renovation: 2016
  • Accessible rooms: 3
  • Floors: 3
  • Total rooms: 243

† Fees may apply
  • 24-hour front desk
  • Accessible facilities
    Close Close
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
more (+)
  • 24-hour front desk
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting, Offsite†
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Game room
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service†
  • Room service - limited hours†
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Please contact the hotel for additional information.

† Fees may apply

Deluxe


View: Garden View

Bedding: 1 king or 2 double beds.

Occupancy limits - 3 adults, 2 children, 4 total

A maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult. Children ages 2 - 12 are surcharged.

Effective TW 1/2/17:

A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

 

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Cable television
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate tub and shower
  • Telephone

Super Saver


Bedding - 1 king or 2 double beds.

Occupancy limits - 3 adults, 2 children, 4 total.

A maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult. Children ages 2 - 12 are surcharged.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate tub and shower
  • Telephone
  • TV

Grand Concierge Deluxe


View: Garden

Bedding: 1 king or 2 double beds.

Occupancy limits - 3 adults, 2 children, 4 total.

A maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult. Children ages 2 - 12 are surcharged.

Effective TW 1/2/17:

A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

 


  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • Ceiling fan
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate tub and shower
  • Telephone

Royal Club Luxury


View: Garden

Bedding: 1 king or 2 double beds.

Occupancy limits - 3 adults, 2 children, 4 total.

A maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult. Children ages 2 - 12 are surcharged.

Effective TW 1/2/17:

A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.


  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • Internet access
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate tub and shower
  • Telephone
  • Turn down service

Grand Romance Deluxe


View: Garden

Bedding: 1 king bed or 2 double beds

Occupancy limits - 3 adults, 2 children, 4 total.

A maximum of 2 children through the age of 1 stay free in existing beds with at least 1 adult. Children ages 2 - 12 are surcharged.

Effective TW 1/2/17:

A maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.


 

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Cable television
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Separate tub and shower
  • Telephone


† Fees may apply
Various Lounges/Bars

Lobby Bar: serving cocktails and drinks afternoons and evenings.

Relax and Pool Bar: serving cocktails and drinks late mornings and afternoons.

Beach Club Bar: serving cocktails and drinks late mornings and afternoons.

La Mision Bar and Disco: serving cocktails and drinks evenings. Disco
open late evening until early morning (adults only)


Various Restaurants

Los Olivos: offering Mediterranean cuisine for a fine a la carte dinner. Reservations required. Dress code: long pants for gentlemen.

Sonora: Mexican specialty serving a la carte dinner.
Reservations required. Men should wear long pants and closed toe shoes.

La Piazza: pizzeria serving late night snacks,

La Posada: Buffet, serving breakfast and dinner.

Beach Club - Snack bar serving late morning snacks and lunch.

La Carreta: Gourmet Restaurant serving a la carte breakfast, lunch & Dinner. (Restaurant exclusive for Royal Club Guests. Men should wear long pants and closed shoes for dinner.)


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Kids club - Activity programs for children ages 4- 12 and a playground area under adult supervision.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Indoor Hot Tub
  • Motorized Water Sports†
    Jet Ski, Parasailing
  • Non-Motorized Water Sports
    Snorkeling, sailing, kayaking, windsurfing, water polo.
  • Pool
    There are 4 pools on site. 1 pool for relaxation, 1 for Activities, 1 exclusive for Royal Club guests and 1 for children located at the Kids Club.
  • Sauna
  • Spa†
  • Tennis court
    There are 2 lit tennis courts onsite.
    • Available equipment
  • Golf†
    Golf Course located within 15 Miles of Property.
  • On-site Entertainment
    Mexican Folklore Dance Show,. Fire show, Prehispanic Show, International show.
  • Chankanaab Park: 5 miles
  • San Gervasio Archeological Zone: 15 miles
  • Punta Sur Park: 15 miles
  • El Cedral Arqueological Zone: 5 miles
  • Other Local Attractions
    The Tequila Factory, The Discover Mexico museum, etc.

† Fees may apply
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Funjet Promotions


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Enjoy $500 in Resort Discounts!
Travel Dates:
Now - 12/22/2019  
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Enjoy $500 in Resort Discounts!

Enjoy incredible discounts up to 25% on services and facilities at our resorts! Discounts will be applied to Spa Treatments, Tours, Gift Shops, and much more.

Important Information: Discounts are only applicable up until the stated limit is reached and may not be combinable with any other offers or promotions. Resort discounts are per room, per stay, have no cash value and no unused portion will be refunded. Additional restrictions may apply. Promotion is subject to change without prior notice.

Valid Booking Dates: Now - 12/22/2019

Applicable promotions will display with your room selection. Some restrictions may apply.


1 Child Stay Free!
Travel Dates:
Now - 12/22/2017  
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1 Child Stay Free!

Guests are allowed to have up to 1 child age 12 and younger stay free of charge when sharing a guestroom with at least 2 adults!

Important Information: At least 2 adults must accompany the child. Surcharges will apply to additional kids 2-12 years old. Group restrictions may apply.

Valid Booking Dates: Now - 11/13/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/22/2017  
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All Inclusive Amenities

he All-inclusive program includes the following amenities:

Unlimited meals, snacks and beverages
• Six restaurants including 2 à la Carte Restaurants (restrictions may apply)
• Five bars
• Three swimming pools
• A wide selection of non-motorized land and water sports activities
• Day and Night Entertainment
• Fitness center
• Kids Club (ages 4 – 12)

Important information: Reservations may be required at the à la carte restaurants. All reservations are subject to availability. Inclusions are subject to change without prior notice. See hotel for additional information.

Valid Booking Dates: Now - 12/22/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Royal Club Inclusions
Travel Dates:
Now - 12/22/2017  
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Royal Club Inclusions

Guests booking the Royal Club categories will receive the following special inclusions:

Private Lounge for check-in and check-out
Preferred reservations at all a la carte restaurants
Complimentary internet access
Room service
Concierge Service
Exclusive Royal Club guest only pool with bar service
Exclusive Royal Club guest only a la carte restaurant
Premium bath amenities
Nightly turndown service

Important Information: Inclusions are subject to change without prior notice. See hotel for additional information.

Valid Booking Dates: Now - 12/22/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

KM 16.6 Carretera Sur, El Cedral, San Francisco, Palancar  
Cozumel, QR 77600
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Luxury, Nightlife, Romance, Snorkeling, Spa, Wedding
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