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Enchanting, unforgettable and completely romantic, the AAA Four Diamond winner El Dorado Maroma, by Karisma appeals to luxury travelers, couples and honeymooners with the perfect blend of sensational service and sunshine. Located on the renowned Maroma Beach and fronting the bright blue waters of the Mexican Caribbean, this adults-only boutique resort offers gourmet-inclusive dining options, intimate, all-suite accommodations, personalized butler service, an extensive menu of pampering services at the Spa and romantic honeymoon and wedding packages. Where each new day is met with a smile, and star-swept Mexican nights blend seamlessly into warm, sunny days, El Dorado Maroma, by Karisma awaits you.

***Important Information For Our Guests***
Children under the age of 18 are not allowed on the property.
Location: Riviera Maya - Beach
  • 'Important Information For Our Guests' Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Children 18 and under are not allowed.
  • The Municipality of Solidaridad will be charging an Eco Tax of 10.00 Mexico Pesos (approx. $0.55 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   7 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(3/29/2019 - 4/4/2019)

  • Cancun, Mexico (CUN): 29 miles
  • Year Built: 2004
  • Floors: 3
  • Total rooms and suites: 157

† Fees may apply
  • 24-hour room service†
  • Children not allowed
  • Elevators
  • Exercise gym
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
more (+)
  • 24-hour room service†
  • Children not allowed
  • Elevators
  • Exercise gym
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant†
  • Safe deposit box
  • Sauna
  • Spa†
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
  • El Dorado Maroma features 2 beachfront locations, a magnificent Sky Wedding or an exclusive beachfront Wedding Chapel. Our wedding coordinators will help you to plan the wedding of your dreams. Wedding packages are available for purchase. Please contact the hotel directly for more details at weddings@karismahotels.com


† Fees may apply

Mi Hotelito Beachfront Suite


View:- Ocean front view

Bedding:-1 King bed.

Occupancy limits- Maximum 2 adults, 0 children, 2 total.

Adults only - no children allowed 

Additional Amenities:-This romantically designed room features: shower,  an oversized terrace with a double bed and palapa roof. Special treats include: DVD and library, upgraded amenities kit, bathrobes, daily stocked minibar (juices, beer, soft drinks, water), 24 hour room service, LCD TV, DVD/CD recorder, safety deposit box, direct dialing telephone, Aromatherapy and Pillow Menu, exclusive concierge service, lounge, and turn down service.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • DVD player
  • Hairdryer
  • International calls
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV
  • Wireless internet connection

Honeymoon Suite


Bedding:-1 king bed.

Occupancy limits -Maximum 2 adults, 0 children, 2 total.

Adults only - no children allowed


Additional Amenities:-Honeymoon Suites offer the utmost in contemporary styling and luxury. Enjoy a separate living room, king size bed, private deck, in-suite Jacuzzi and outdoor shower.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • DVD player
  • Hairdryer
  • International calls
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV
  • Wireless internet connection

Jacuzzi Junior Suite


Bedding: -1 king or 2 double beds

Bedding cannot be guaranteed

Occupancy limits -2 adults, 0 children, 2 total

Adults only - no children allowed

  • Air conditioning
  • Alarm clock
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • International calls
  • Iron
  • Ironing board
  • Refrigerator
  • Safe
  • Telephone
  • TV
  • Wireless internet connection

Jacuzzi Junior Suite Oceanfront


Bedding: -1 king or 2 double beds.

Occupancy limits- 2 adults, 0 children, 2 total.

Adults only - no children allowed 
Additional amenities
Bedding cannot be guaranteed
Spectacular view of the white sands of Maroma Beach, with the palm trees embracing the intimacy of the area, only a few steps away from the pool with a swim up bar.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • International calls
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV
  • Wireless internet connection

Infinity Pool Jacuzzi Suite


Bedding:-1 king bed and sofa bed.

Occupancy limits -Maximum 3 adults, 0 children, 3 total.

Adults only - no children allowed

Additional Amenities:-This romantically designed room comes with all the luxury.  With its own private plunge pool, convenience has taken on new grandiose.  These suites also feature their own wet solarium for the ultimate relaxation, a roofless shower (see the stars and the moon while having a shower), high ceilings, double sink, private room for the toilet, Jacuzzi. Special treats include: DVD library, upgraded amenities kit, bathrobes, daily stocked mini-bar (juices, beer, soft drinks, water), 24 hour room service, DVD/CD recorder, safety deposit box, direct dialing telephone, Aromatherapy and Pillow Menu, exclusive concierge service, turn down service.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • DVD player
  • Hairdryer
  • International calls
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV
  • Wireless internet connection

Swim Up Jacuzzi Suite


Bedding: -1 King bed.

Occupancy limits- Maximum 3 adults, 0 children, 3 total.

Adults only - no children allowed 

Additional Amenities -  This romantically designed room comes with all the luxury.  With the pool leading into the lazy river, convenience has taken on new grandiose.  These suites also feature their own wet solarium for the ultimate relaxation, a roofless shower (see the stars and the moon while having a shower), high ceilings, double sink, private room for the toilet, Jacuzzi. Special treats include: DVD library, upgraded amenities kit, bathrobes, daily stocked mini-bar (juices, beer, soft drinks, water), 24 hour room service, LCD TV, DVD/CD recorder, safety deposit box, direct dialing telephone, Aromatherapy and Pillow Menu, exclusive concierge service, and turn down service.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathrobe
  • Cable television
  • DVD player
  • Hairdryer
  • International calls
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV
  • Wireless internet connection

One Bedroom Gardenview Suite


Bedding:-1 king bed.

Occupancy limits -2adults, 0 children, 2 total.

Adults only - no children allowed 

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • International calls
  • Minibar
  • Safe
  • Shower only
  • TV
  • Wireless internet connection

One Bedroom Suite Ocean Front


Bedding: -1 king bed.

Occupancy Limits- 2 adults, 0 children, 2 total.

Adults only - no children allowed 

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • International calls
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV
  • Wireless internet connection

One Bedroom Presidential Beachfront Villa


View:- Breathtaking ocean view

Bedding -1 king or 2 double beds.

Occupancy limits -2 adults, 0 children, 2 total.

Adults only - no children allowed

Bedding cannot be guaranteed


Additional Amenities:-an oversized terrace with additional seating, master bath with spacious closets, princess corner, double vanity marble walk in shower, the famous outdoor shower, very own cozy pool a few steps away from the beach, Jacuzzi for two.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bath tub with spray jets
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • DVD player
  • Hairdryer
  • International calls
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV
  • Wireless internet connection

Royal Suite


Bedding -1 king

Occupancy limits -2 adults, 0 children, 2 total.

Adults only - no children allowed

Additional Amenities: King Size bed, Jacuzzi, Safety deposit box, Hair Dryer, Private bathroom, Air conditioning, Ceiling fan, Direct dialing telephone, Plasma TV with Satellite service, DVD Player, Coffee Maker, Minibar with beer, water & soft drinks, Licour dispensers in each room (Whisky, Vodka, Tequila & Rum), 2 bottles of wine (Red & White), Bottle of sparkling white wine, Fruit basket, Iron & Ironing board, Umbrella, Digital scale, Premium Pillow Menu, Aromatherapy Menu, Bathrobes and slippers

 


Royal Swimup Suite


Guests can step right into a lazy river that flows in front of their suite.

Bedding -1 king

Occupancy limits -2 adults, 0 children, 2 total.

Adults only - no children allowed

Additional Amenities:King Size bed, Jacuzzi, Safety deposit box, Hair Dryer, Private bathroom, Air conditioning, Ceiling fan, Direct dialing telephone, Plasma TV with Satellite service, DVD Player, Coffee Maker, Minibar with beer, water & soft drinks, Licour dispensers in each room (Whisky, Vodka, Tequila & Rum), 2 bottles of wine (Red & White), Bottle of sparkling white wine, Fruit basket, Iron & Ironing board, Umbrella, Digital scale, Premium Pillow Menu, Aromatherapy Menu, Bathrobes and slippers

 


Presidential Studio


Bedding:-1 king bed.

Occupancy limits -2adults, 0 children, 2 total.

Adults only - no children allowed 


Villa


Bedding -1 king

Occupancy limits -2 adults, 0 children, 2 total.

Adults only - no children allowed

Combines the comfort of home with the signature Karisma Gourmet Inclusive® Experience Concept. An enticing blend of textures, patterns and colors throughout 2,760 sq. ft. of living space with an open floor plan; the ground floor offers a spacious living area, dining area, ½ bath, marble bar, modern kitchen with Lavassa coffee machine, premium National and International liquor and beer, our house wines and terrace access to your private tropical gardens featuring your very own cozy pool for your comfort.

To keep you pampered with Presidential treatment throughout your stay, your private butler will be able to arrange for you the following services: private dinner in-suite or a moonlight beach dinner prepared by a personal world-class chef*, in-suite afternoon tea everyday at 5:00 pm, in-suite private wine and tequila tasting, an aromatherapy menu and pillow menu, an aroma bath menu, preferred access to all the restaurants & Spa, premium magazines and newspaper provided, limo non-stop transfer to/from the airport.

Additional Amenities

  • Private pool
  • Bulgari amenities kit
  • Personal butler service
  • Private beach beds

     


  • Palafitos - Overwater Bungalow


    Bedding: King bed

    Occupancy limits: 2 Adults, no children. 2 total.

    Surrounded by the turquoise waters of the Maroma Beach, these 30 elegant suites offer breathtaking ocean views in a luxurious and magnificent décor. All suites offer a private infinity pool and an oversized deck with wooden lounge chairs where you can delight your soul while watching the sunrise or by having a stunning sunset experience.

    Each Overwater Bungalow features:
    • Glass bottom floors
    • A ladder providing access to the ocean
    • Our lovely outdoor showers “Aguas del Amor”
    • A romantic indoor jacuzzi for two
    • The outdoor terrace is also equipped with luxurious furniture, telescope, reading material and blankets.

    • Air conditioning
    • Alarm clock
    • Ceiling fan
    • Coffee/Tea maker
    • Minibar†
    • Safe
    • Telephone
    • TV

    Palafitos - Elite Overwater Bungalow


    Bedding: King bed

    Occupancy limits: 2 Adults, no children. 2 total.

    Surrounded by the tranquil turquoise waters of Riviera Maya’s Maroma Beach these elegant Overwater Bungalows offer breathtaking ocean views and unparalleled luxurious accommodations. Experience sunrises and stunning sunsets uniquely situated just off the sugary white sands of Maroma Beach - Voted by Travel Channel as one of the top 10 beaches in the world. Our Elite Overwater Bungalows offer exactly the same as the Overwater Bungalow, but they have a 100% unobstructed view of the ocean.

    Each Overwater Bungalow features:
    • Glass bottom floors
    • A ladder providing access to the ocean
    • Our lovely outdoor showers “Aguas del Amor”
    • A romantic indoor jacuzzi for two
    • The outdoor terrace is also equipped with luxurious furniture, telescope, reading material and blankets.

    Room Size: 775 ft² / 72 m²

    • Air conditioning
    • Alarm clock
    • Ceiling fan
    • Coffee/Tea maker
    • Minibar†
    • Safe
    • Telephone
    • TV


    † Fees may apply
    Caribbean Grill

    Sit back and enjoy the Caribbean lifestyle at this contemporary venue. Our Chef’s create Mexican Caribbean delights in avant-garde style infusing the freshest local tropical ingredients. Experience a relaxing dinner or celebrate a special moment with your friends at the Chef’s table.

    Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel for hours of operation, reservation policies and dress codes.

    To ensure the comfort and maximum flexibility, none of the restaurants require reservations.


    Kiyoko

    Oriental Restaurant, Where the sea meets the sky a unique heaven arises. Kiyoko restaurant is a mystical combination of heaven and ocean. Here you will experience Asian-inspired cuisine served in the most creative ways. Sushi, sashimi, tepanyaki, dumplings, and other delicious main courses are enjoyed in this tasteful setting.

    Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel for hours of operation, reservation policies and dress codes.

    To ensure the comfort and maximum flexibility, none of the restaurants require reservations.


    Lima Limón

    Lima Limón offers the chance to explore the authentic and diverse flavors of Peruvian gastronomy. With the perfect setting overlooking the renowned Maroma Beach, the restaurant’s contemporary design provides the perfect backdrop for Lima Limón’s signature ceviches.

    Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel for hours of operation, reservation policies and dress codes.

    To ensure the comfort and maximum flexibility, none of the restaurants require reservations.


    Mio Cuccina Italiana

    Intimate Italian dining with a traditional approach featuring creative cuisine from Italy's sunny coastal and Island areas. Enjoy a variety of  Ocean Fresh Fish Carpaccios,  Fruti di Mare  and exquisite Pasta  among other succulent  dishes with authentic ingredients in a relaxing and romantic atmosphere.

    Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel for hours of operation, reservation policies and dress codes.

    To ensure the comfort and maximum flexibility, none of the restaurants require reservations.


     


    Papitos Gourmet Beach Club

    Features an interactive culinary experience in an open kitchen concept that offers a themed lunch menu throughout the week including Burger Boutique, Taco Bar, Fish Market, BBQ, Spanish Paella and Prime Rib to name a few. Guests dine while enjoying a breathtaking Ocean view directly on the beach front.

    Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel for hours of operation, reservation policies and dress codes.

    To ensure the comfort and maximum flexibility, none of the restaurants require reservations.


    Sabores

    World Cuisine, A la Carte Restaurant serving irresistible Mexican and Caribbean specialties. The crowning feature at MUNDO is the daily changing dinner menu including countless Lobster preparations, as well as the most exclusive fresh seafood dishes caught daily for the traveling epicurean. Our chef uses the latest culinary techniques to make every bite an unforgettable experience.

    Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel for hours of operation, reservation policies and dress codes.

    To ensure the comfort and maximum flexibility, none of the restaurants require reservations.


    Various Lounges/Bars

    *''24'' Swim Up Bar

    *Chakay Swim Up Bar

    *Mio Swim Up Bar

    *Rick's Bar


    • Direct access to a beach
    • Fitness center on-site
    • Leisure Facilities
      Additional activities: yoga classes, dance lessons, aqua fit, bocce games, bingo, cooking classes
    • Motorized Water Sports†
    • Non-Motorized Water Sports
      kayak tour
    • Pool
      There are 2 pools on site. This Property has Swim up Bars.
    • Sauna
    • Spa†
    • Steam bath
    • Volleyball
      Beach volleyball, water volleyball
    • Golf†
      Golf Course located within 10 Miles of Property.

    † Fees may apply
    Five Most Recent Trip Advisor Reviews

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    Funjet Promotions


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    Funjet Insider Circle Free Private Transfers Included when booking Overwater Bungalows!
    Travel Dates:
    Now - 12/22/2018  
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    Funjet Insider Circle Free Private Transfers Included when booking Overwater Bungalows!

    Funjet guests will receive Free Private Round-Trip Transfers as part of their stay.

    Important information:  Applicable promotions will display wtih your room selection. Transfer valid up to 7 guests per booking.  Some restrictions may apply.

    Valid Booking Dates: Now - 12/22/2018

    Applicable promotions will display with your room selection. Some restrictions may apply.


    Complimentary Wi-Fi!
    Travel Dates:
    Now - 12/22/2018  
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    Complimentary Wi-Fi!

    Guests will receive free Wi-Fi.

    Valid Booking Dates: Now - 12/22/2018

    Applicable promotions will display with your room selection. Some restrictions may apply.


    Memorable Moments Honeymoon & Anniversary Package!
    Travel Dates:
    Now - 12/22/2017  
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    Memorable Moments Honeymoon & Anniversary Package!

    Guests celebrating their honeymoon or anniversary will receive:

    * Personal Romance Maitre D  
    * Private gourmet four course candlelit dinner on the beach  
    * Romantically decorated suite with rose petals, aroma therapy, and candles following the private dinner  
    * Chef's special gourmet breakfast in bed the morning after dinner  
    * Beachfront sky massage 2 x 1 offer  
    * Chilled bottle of champagne delivered to room upon arrival  
    * 15% discount on spa services  
    * Fresh tropical floral arrangement in room  
      
    Important Information: Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in.  Package can be reserved for use up to 30 days after wedding date for honeymoons and 30 days before and after wedding date for anniversaries.  One massage must be purchased to receive one of equal or lesser value complimentary. Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified.  Only available when qualifying category is purchased.  Not valid for any reservations traveling with a group or wedding party. Also not combinable with Taste of Romance offer.

    Valid Booking Dates: Now - 12/22/2017

    Applicable promotions will display with your room selection. Some restrictions may apply.


    Memorable Moments Honeymoon & Anniversary Package!
    Travel Dates:
    Now - 12/22/2018  
    Close

    Memorable Moments Honeymoon & Anniversary Package!

    Guests celebrating their honeymoon or anniversary will receive:

     Personal services of a Romance Maitre D 
    * Private gourmet four course candlelit dinner on the beach 
    * Romantically decorated suite with rose petals, aroma therapy, and candles following the private dinner 
    * Chef's special gourmet breakfast in bed the morning after dinner 
    * Beachfront sky massage 2 x 1 offer 
    * Chilled bottle of champagne delivered to room upon arrival 
    * 15% discount on spa services 
    * Fresh tropical floral arrangement in room 
    * One night anniversary return stay voucher
     
    Important Information: Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in.  Package can be reserved for use up to 30 days after wedding date for honeymoons and 30 days before and after wedding date for anniversaries.  One massage must be purchased to receive one of equal or lesser value complimentary. Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified.  Only available when qualifying category is purchased.  Not valid for any reservations traveling with a group or wedding party. Also not combinable with Taste of Romance offer.

     

    Valid Booking Dates: Now - 12/22/2018

    Applicable promotions will display with your room selection. Some restrictions may apply.


    Memorable Moments Honeymoon & Anniversary Package!
    Travel Dates:
    Now - 12/22/2018  
    Close

    Memorable Moments Honeymoon & Anniversary Package!

    Guests celebrating their honeymoon or anniversary will receive:

    * Personal services of a Romance Maitre D 
    * Private gourmet four course candlelit dinner on the beach 
    * Romantically decorated suite with rose petals, aroma therapy, and candles following the private dinner 
    * Chef's special gourmet breakfast in bed the morning after dinner 
    * Beachfront sky massage 2 x 1 offer  (cannot be combined with any resort credit offers)
    * Chilled bottle of champagne delivered to room upon arrival 
    * 15% discount on spa services 
    * Fresh tropical floral arrangement in room 
    * One night anniversary return stay voucher
     
    Important Information: Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in.  Package can be reserved for use up to 30 days after wedding date for honeymoons and 30 days before and after wedding date for anniversaries.  One massage must be purchased to receive one of equal or lesser value complimentary. Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified.  Only available when qualifying category is purchased.  Not valid for any reservations traveling with a group or wedding party. Also not combinable with Taste of Romance offer.

    Valid Booking Dates: Now - 12/22/2018

    Applicable promotions will display with your room selection. Some restrictions may apply.


    Taste of Romance!
    Travel Dates:
    Now - 12/22/2017  
    Close

    Taste of Romance!

    Guests celebrating their honeymoon or anniversary will receive:

    * Chilled bottle of champagne delivered to room upon arrival
    * Specialty turn down service that includes a gourmet sweet treat  
    * 15% discount on spa services

    * Late check out at 3pm (subject to availability)  
      
    Important Information: Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in.  Package can be reserved for use up to 30 days after wedding date.  Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified.  Not valid for any reservations traveling with a group or wedding party.   

     

    Valid Booking Dates: Now - 12/22/2017

    Applicable promotions will display with your room selection. Some restrictions may apply.


    Taste of Romance!
    Travel Dates:
    Now - 12/22/2018  
    Close

    Taste of Romance!

    Guests celebrating their honeymoon or anniversary will receive:

    * Chilled bottle of champagne delivered to room upon arrival
    * Specialty turn down service that includes a gourmet sweet treat
    * 15% discount on spa services (cannot be combined with any resort credit offers)
    * Late check out at 3pm (subject to availability)

    Important Information: Copy of marriage certificate (or wedding invitation with wedding photo) required at check-in. 
    Package can be reserved for use up to 30 days after wedding date.  Package inclusions may vary without previous notice. Not combinable with any other promotion unless otherwise specified.  Not valid for any reservations traveling with a group or wedding party.

    Valid Booking Dates: Now - 12/22/2018

    Applicable promotions will display with your room selection. Some restrictions may apply.


    BEACH & POOL BUTLER SERVICE!
    Travel Dates:
    12/23/2017 - 12/22/2018  
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    BEACH & POOL BUTLER SERVICE!

    Guests will receive the following:

    * Delivery of your favorite drinks while you lounge on the beach or pool
    * Sunscreen and towel service
    * Newspapers, magazines, and reading material
    * Refreshment and Gourmet Bites
    * Cold refreshing face towels

    Important Information:  Redemption information will be provided by the hotel at check-in. 

    Valid Booking Dates: Now - 12/22/2018

    Applicable promotions will display with your room selection. Some restrictions may apply.


    Gourmet Inclusive Butler Service!
    Travel Dates:
    Now - 12/22/2017  
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    Gourmet Inclusive Butler Service!

    Guests can truly relax knowing that our professional multilingual Butlers will take care of their every need!         
          
    Pre Arrival:      
    * Ensure your preferences are in-suite in accordance to the form previously filled out online         
          
    Upon Arrival:      
    * Private Check in      
    * Provide all information regarding tours and spa services         
    * Unpack luggage      
    * Provide a private orientation of the property         
          
    Throughout your stay:      
    * Make all dinner reservations, tour bookings and in property activities         
    * Reserve Spa treatments         
    * Serve an inspired sunrise coffee experience         
    * Serve in-suite breakfast daily         
    * Deliver daily newspaper         
    * Serve pre-dinner drinks and gourmet bites         
    * Liaise with housekeeping on servicing of the suite         
    * Ensure suite is kept in perfect condition and arranged according to guests preferences         
    * Expedite all room service orders         
    * Provide phone charger menu and floating mats         
    * Dressing service before dinner for your entire stay (complimentary)         
    * Arrange laundering of clothing the day prior to departure ( 5 pieces per person)         
    * Packing luggage service         
          
    Beach & Pool Butler Service Including:         
          
    * Exclusive beach beds      
    * Delivery of your favorite drinks while you lounge on the beach or pool         
    * Sunscreen and towel service         
    * Newspapers, magazines, and reading material         
    * Refreshment and Gourmet Bites         
    * Cold refreshing face towels         
    * Picnic service on the beach         

    Valid Booking Dates: Now - 12/22/2017

    Applicable promotions will display with your room selection. Some restrictions may apply.


    Gourmet Inclusive Butler Service!
    Travel Dates:
    12/23/2017 - 12/22/2018  
    Close

    Gourmet Inclusive Butler Service!

    Guests can truly relax knowing that our professional multilingual Butlers will take care of their every need!         
          
    Pre Arrival:      
    * Ensure your preferences are in-suite in accordance to the form previously filled out online         
          
    Upon Arrival:      
    * Private Check in      
    * Provide all information regarding tours and spa services         
    * Unpack luggage      
    * Provide a private orientation of the property         
          
    Throughout your stay:      
    * Make all dinner reservations, tour bookings and in property activities         
    * Reserve Spa treatments         
    * Serve an inspired sunrise coffee experience         
    * Serve in-suite breakfast daily         
    * Deliver daily newspaper         
    * Serve pre-dinner drinks and gourmet bites         
    * Liaise with housekeeping on servicing of the suite         
    * Ensure suite is kept in perfect condition and arranged according to guests preferences         
    * Expedite all room service orders         
    * Provide phone charger menu and floating mats         
    * Dressing service before dinner for your entire stay (complimentary)         
    * Arrange laundering of clothing the day prior to departure ( 5 pieces per person)         
    * Packing luggage service         
          
    Beach & Pool Butler Service Including:         
          
    * Exclusive beach beds      
    * Delivery of your favorite drinks while you lounge on the beach or pool         
    * Sunscreen and towel service         
    * Newspapers, magazines, and reading material         
    * Refreshment and Gourmet Bites         
    * Cold refreshing face towels         
    * Picnic service on the beach         

    Valid Booking Dates: Now - 12/22/2018

    Applicable promotions will display with your room selection. Some restrictions may apply.


    Gourmet Inclusive Package
    Travel Dates:
    Now - 12/22/2018  
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    Gourmet Inclusive Package

    Gourmet Inclusive Package Features:

    * nightly turn down service

    * Full-service concierge

    * Welcome glass of sparkling wine

    * Unlimited alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands

    * All gourmet meals

    * Variety of house wines

    * Culinary activities

    * Daily restocked mini bar with soft drinks, water and beer.

    * 24 hour room service (Restrictions apply on rainy days)

    *Use of in room safety deposit box

    * Three fresh water swimming pools (includes a relax pool at Mi Hotelito section)

    * Non-motorized water sports: kayaks and paddle boards

    * Spanish lessons, yoga, aqua aerobics, Latin dance lessons, cooking classes and more

    * Special nightly entertainment including live music, champagne stargazing event, circus show and more

    * Shopping tours to Playa del Carmen (limited seats)

    * Fitness center

    * Sauna and steam baths at the Spa

    * Wireless internet

    Important Information:  Redemption information will be provided by the hotel at check-in. 

    Valid Booking Dates: Now - 12/22/2018

    Applicable promotions will display with your room selection. Some restrictions may apply.

    Carretera Cancun-Tulum, KM 55.3  
    Riviera Maya, QR 77710
    MEXICO

    Experiences

    Active/Adventure, Adults Only, All Inclusive, Beach, Dining, Diving, Golf, Luxury, Romance, Snorkeling, Spa, Wedding
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    Prices include government taxes and fees, but do not include baggage fees. See Details.
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