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KM 72 Carretera Cancun-Tulum  
Riviera Maya, QR 77710
MEXICO

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A shimmering compliment to the sparkling waters of the Caribbean Sea, this romantic, adults-only resort appeals to honeymooners, spa-lovers and couples looking to tie the knot or fall in love. An inviting blend of service and amenities, guests are treated to a dynamic selection of restaurants and bars; pampering spa services; daily and nightly entertainment; a variety of non-motorized water sports and spacious guestrooms featuring a private balcony with a hammock, 24-hour room service, Hydro Spa tub, a liquor dispenser containing whiskey, tequila, rum and vodka and plush bathrobes and slippers to use throughout your stay.

Location: Riviera Maya - Beach
  • - The hotel has an Adults Only Concept. The hotel will not allow any children under 18. - The hotel is located on the ocean but it is on a lagoon style beach. There is a beach inlet located in front of the hotel. - Spa treatments are not included in the vacation price. Fees apply.
  • - Important Information For Our Guests - Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • The Municipality of Solidaridad will be charging an Eco Tax of 10.00 Mexico Pesos (approx. $0.55 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
† Fees may apply
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Baggage hold
  • Bicycle rentals
  • Children not allowed
  • Concierge desk
  • Elevators
  • Exercise gym
† Fees may apply

Deluxe Gold - King Bed

Bedding: 1 king bed

Occupancy limits: 2 adults, 0 children, 2 total.

Consider this room your all-access pass to club awesome. So kick things off in style and never look back.

View: Garden

Additional Amenities: Balcony with hammock, Liquor Dispenser, 24-hour room service, and Turndown service

Deluxe Gold - Double Beds

Bedding: 2 double beds

Occupancy limits: 4 adults, 0 children, 4 total.

Consider this room your all-access pass to club awesome. So kick things off in style and never look back.

View: Garden

Additional Amenities: Balcony with hammock, Liquor Dispenser, 24-hour room service, and Turndown service

Deluxe Platinum - Grand Sky Terrace

Bedding: 1 King Bed
 
Occupancy limits: 2 adults, 0 children, 2 total.
 
Let’s amp things up and blow some minds with unparalleled access to the things in life that rock. Step up and enjoy.
 
View: Ocean view
 
Additional Amenities: Balcony with hammock, Access to a private 2nd floor sky terrace with lounge chairs and hydro spa tub, Liquor Dispenser, 24-hour room service, and Turndown service


Deluxe Diamond

Bedding: 1 King Bed

Occupancy limits: 2 adults, 0 children, 2 total.

Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, we’ve packed these legendary digs with non-stop extras and no-limit luxury.

View: Garden

Additional Amenities: Balcony with hammock, Private check-in area, late and early check in (subject to availability), Complimentary beach bag (1 per room, per stay), Aromatherapy and Pillow Menu, Liquor Dispenser, 24-hour room service, and Turndown service

Rock Suite Platinum - 2 Bedroom

Bedding: First room has 1 king Bed, second room has 1 king bed or 2 double beds. 

Occupancy limits: 6 adults, 0 children, 6 total.

This room plays to a packed house every night and nails the gig every time. Unleash your inner icon and enjoy this two bedroom Rock Suite with living and dining room areas to top off your stay

View: Ocean front

Additional Amenities: Balcony with hammock and lounge chairs, Aromatherapy and Pillow Menu, Liquor Dispenser, 24-hour room service, Exclusive in-room dining menu, Complimentary beach bag (1 per room, per stay), and Turndown service.

RRL Deluxe Platinum - King Bed

Rock Royalty Level Deluxe Platinum - King Bed

Bedding: 1 King Bed. 

Occupancy limits: 2 adults, 0 children, 2 total.

Consider this room your all-access pass to club awesome. So kick things off in style and never look back with one king.

View: Partial Ocean

Additional Amenities: Balcony with hammock, VIP Exclusive Check-in and check-out, Late checkout available (until 3pm – available upon request and availability), Aromatherapy and Pillow Menu, Liquor Dispenser, 24-hour room service – select a la carte menu, Complimentary beach bag (1 per room, per stay), Upgraded full-size Rock Spa® bath products and Turndown service.

Rock Suite Platinum Rooftop Lounge 2 Bedroom

View: Ocean view.

Bedding: Connecting rooms with 1 king bed and 2 double beds

Occupancy limits: 6 adults, 0 children, 6 total.

Additional Amenities: 2 full bathrooms, balcony with hammock, liquor dispenser, Rock Spa® bath amenities, 24-hour room service, aromatherapy and pillow menu, nightly petit fours, separate living and dining area

Bret Michaels Rock Star Suite- 2 Bedroom

Bedding: Master Bedroom has 1 king bed, second room also has 1 king bed. 

Occupancy limits: 4 adults, 0 children, 4 total.

All of your Rock Royalty Level amenities are already included in this room category so you may rock on. Just when you thought it couldn’t get any better, we added the first-ever artist branded Rock Star Suite to our collection.

View: Partial Ocean

Additional Amenities: Balcony with hammock, VIP Exclusive Check-in and check-out, Late checkout available (until 3pm – available upon request and availability), Aromatherapy and Pillow Menu, Liquor Dispenser, 24-hour room service – select a la carte menu, Complimentary beach bag (1 per room,per stay), Upgraded full-size Rock Spa® bath products, Wine Fridge, Photo booth, and Turndown service.

room includes 2 full baths, and 2 Half baths, Living Room/Kitchen, Private Game/Theater Room, Fitness Center, and Upstairs Terrace

Cancellation Policies

  • Cancellation Deadline:   30 Days prior to arrival. 
    Late Cancellation Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/23/2017 - 1/2/2018)
† Fees may apply

Various Lounges/Bars

With 9 legendary bars, you're never far from a refill. That's what being a Rock Star is all about. Raise a glass and toast to all things awesome as you live it up and take it through the night. Or, relax and grab a cool drink along the crystal blue waters and warm Caribbean sand with service by the pool.

Sun Bar:  The perfect place to raise a glass, the Sun Bar is located off the main lobby and offers exotic cocktails, old favorites and a premium selection.

Martini Bar (Heaven Section):  Enjoy classic martinis and a selection of top-shelf spirits, all just off the Heaven section of the Hard Rock Hotel Riviera Maya.

Heaven Bar and Disco (Heaven Section):  Just steps from the main lobby, Heaven Bar and Disco features live DJ entertainment, the finest selection of international spirits, and the very best vibe in the Caribbean.

Rhythm Bar (Heaven Section):  Part of the Rock Spa experience, Rhythm features a relaxing environment, premium cocktails, and international drinks just steps from the Cross Current pool.

Juice Bar (Heaven Section):  Feeds the spirit! Located next to the Body Rock fitness center, enjoy some of the purest fruit and vegetable mixes that Mexico has to offer.

Lobby Bar (Heaven Section): The perfect place to raise a glass, the Lobby Bar is located off the main lobby and offers premium cocktails and the very best vibe of the Caribbean.

Dive Bar (Heaven Section): Short steps from the main pool, the Dive Bar is the perfect place to relax after a sun filled day with fresh beverages and light snacks.

Float Bar: A fresh margarita for you and a strawberry smoothie for your little one. Enjoy the pool side bar while soaking up the Caribbean sun.

Caffetto:  Kick back and take it slow with snacks, coffee, full bar and premium cocktails served until 11PM.


Various Restaurants

At the Hard Rock Riviera Maya, dining is about more than food. It's a feast for the senses and an appetite for the good life, one served up with legendary eats and non-stop service at 9 word-class restaurants. That means access to everything from a decadent steak house and classic Italian to Asian fusion, service by the pool, and everything in between.

The Market:  Enjoy fresh and exotic ingredients from around the world with a breakfast buffet by morning and themed dinner buffet by night.

Pizzeto: Step outside and into a world of flavor with a wood burning stove, crispy brick oven pizza, salads, soups and pasta a la carte.

Frida:  Discover the fiery flavors and festive atmosphere of Mexico at Frida, serving Mexican cuisine and regional specialties a la carte.

Ipanema: Head to South America with authentic Rodizio service and the passionate flavors of Brazil. Sit,sample and share with traditional ingredients and modern style.

Zen: From sushi to stir fry, Zen offers the very best of traditional Asian cuisine with dishes served a la carte.

Toro:  The good life deserves a great steak. Step inside and enjoy premium cuts of the finest steak and a menu of lavish dishes served a la carte.

Ciao: Savor the finest Italian specialties a la carte as you take your taste buds on a journey to the heart of culinary paradise. We've got your favorite table ready and waiting.

Le Petit Couchon: Serving remarkable dishes a la carte, Le Petit Cochon features the finest ingredients for a delicious taste of the rustic French countryside.

Some restaurants may only operate on select schedules. Some restaurants expect appropriate dress for dinner. Consult the hotel for hours of operation, reservation policies and dress codes.


  • Bike rental
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    7 Outdoor Hot Tubs 2 Indoor Hot Tubs
  • Non-Motorized Water Sports†
    kayaks & paddleboats

    Additional activities in the Fitness Center:

    Obstacle course
    Yoga Hut
    Aerobics room
    Spinning room
  • Pool

    CENTRAL POOL
    Exclusive to adult guests, the central pool at Heaven is the perfect spot to grab some sun, lounge, or cool off with never-ending cocktails.

    SEMI OLYMPIC POOL
    Available at Heaven for all adult guests, this cross current pool combines relaxing currents with the all the style of Hard Rock.

    CROSS CURRENT RHYTHM POOL
    Available at Heaven for all adult guests, this cross current pool features combines relaxing currents with the all the style of Hard Rock.

    HEAVEN INDOOR POOL
    Located within the Heaven Bar & Nightclub, this indoor pool is surrounded by lavish style and undeniable opulence.


  • Spa†
    Located at Heaven for adult guests only and loaded with indulgent style, the Rock Spa® offers every guest a personal paradise and total Rock Star zen. Enjoy everything from massages and facials to renowned Hydrotherapy and peaceful surroundings. It’s no limits relaxation thanks to our qualified team of Spa Advisors and a full menu of tantalizing services.
  • Tennis court
    There are 3 tennis courts onsite. There are 3 lit tennis courts onsite.
† Fees may apply

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Prices include government taxes and fees, but do not include baggage fees. See Details.
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