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A stunning beachfront resort on the most beautiful strip of Punta Cancun and framed by the Caribbean Sea, Hyatt Ziva Cancun is a playful family escape on Mexico’s Yucatan Coast. Experience the Evolution of All Inclusive™ luxury, where you are inspired to live in the moment. Find your bliss on white sand beaches, and play in the clear-blue waters of the sea. Relax in luxurious suites with balconies and breathtaking ocean views. Indulge your senses at 14 unique restaurants and bars, featuring local and international cuisines. Arrive and relax. A cool towel, a refreshing drink and a warm smile meet you at the doors of paradise. Take it all in. It’s all included, and enveloped with our Service from the Heart™.

Hyatt Ziva Cancun offers incredible entertainment and family activities, from theater shows to water sports to tequila tastings and a microbrewery. Designed with inspiring architecture, our spectacular resort offers a village-like atmosphere that connects you to the natural beauty and serenity of Mexico’s coast. Lounge in a beach cabana, sip a margarita and enjoy diving, snorkeling, sailing, and swimming in the Caribbean. Soak up the sun at three cascading infinity pools overlooking the sea, including our pool bar  and indulge in the luxury of butler service. Surrounded on three sides by the bluest sea and whitest sand, your most difficult decision is where to lay your towel.

Rejuvenate body and soul at the oceanfront spa, with a massage, holistic body treatments, hydrotherapy, a fitness center, and beach palapas. Families love our KidZ Club and interactive Dolphin Encounter in a habitat that supports ocean preservation. And when you want to celebrate or tie the knot in paradise, we offer beautiful indoor and outdoor event spaces, including a ballroom, lush gardens and a beach pavilion. Reconnect with family, indulge in unexpected adventures, unwind in pure relaxation or celebrate your romance.

Location: Cancun Hotel Zone - Beach
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Cancellation Policies
  • Cancellation Deadline:   21 Days prior to arrival. 
    Late Cancellation Penalty: 100% of balance due
    Applies: Sunday - Saturday(2/15/2018 - 2/17/2018)


† Fees may apply
  • 24-hour room service
  • Beachfront
  • Bell staff/porter
  • Bicycle rentals
  • Children programs
  • Complimentary wireless internet
  • Exercise gym
  • Meal Plan Type: All Inclusive
  • Pool
  • Spa†
more (+)
  • 24-hour room service
  • Beachfront
  • Bell staff/porter
  • Bicycle rentals
  • Children programs
  • Complimentary wireless internet
  • Exercise gym
  • Meal Plan Type: All Inclusive
  • Pool
  • Spa†
  • Tennis court
  • Please contact the hotel for additional information.

† Fees may apply

Ziva King


Bedding: 1 king

View: Garden

Occupancy Limits: 2 adults, 1 child, 3 total. Maximum of one child through age 2 stays free with at least one adult.

Effective Date-12/24/2016

Occupancy Limits: 4 adults, 2 child, 4 total. Maximum of one child through age 2 stays free with at least one adult.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Blackout curtain
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Safe large enough to accommodate a laptop
  • Separate tub and shower
  • Slippers
  • Telephone
  • Wireless internet connection

Ziva Double


Bedding: 2 doubles

View: Garden

Occupancy Limits: 4 adults, 2 children, 4 total. Maximum of two children through age 2 stay free with at least two adults.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Blackout curtain
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • iPod docking station
  • Iron
  • Ironing board
  • Marble bathroom
  • Minibar
  • Safe large enough to accommodate a laptop
  • Separate tub and shower
  • Slippers
  • Telephone
  • Wireless internet connection

Ziva Resort View King


Bedding: 1 king

Occupancy Limits: 2 adults, 1 child, 3 total. Maximum of one child through age 2 stays free with at least one adult.

Effective Date-12/24/2016

Occupancy Limits: 4 adults, 2 child, 4 total. Maximum of one child through age 2 stays free with at least one adult.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Blackout curtain
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Separate tub and shower
  • Slippers
  • Telephone
  • Wireless internet connection

Ziva Resort View Double


Bedding: 2 doubles

Occupancy Limits: 4 adults, 2 children, 4 total. Maximum of two children through age 2 stay free with at least two adults.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Blackout curtain
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Separate tub and shower
  • Slippers
  • Telephone
  • Wireless internet connection

Ziva Ocean View King


Bedding: 1 king

Occupancy Limits: 2 adults, 1 child, 3 total. Maximum of one child through age 2 stays free with at least one adult.

Effective Date-12/24/2016

Occupancy Limits: 4 adults, 2 child, 4 total. Maximum of one child through age 2 stays free with at least one adult.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Blackout curtain
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Slippers
  • Telephone
  • Wireless internet connection

Ziva Ocean View Double


Bedding: 2 doubles

Occupancy Limits: 4 adults, 2 children, 4 total. Maximum of two children through age 2 stay free with at least two adults.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Blackout curtain
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Slippers
  • Telephone
  • Wireless internet connection

Ziva Oceanfront King


Bedding: 1 king

Occupancy Limits: 2 adults, 1 child, 3 total. Maximum of one child through age 2 stays free with at least one adult.

Effective Date-12/24/2016

Occupancy Limits: 4 adults, 2 child, 4 total. Maximum of one child through age 2 stays free with at least one adult.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Blackout curtain
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Slippers
  • Telephone
  • Wireless internet connection

Ziva Oceanfront Double


Bedding: 2 doubles

Occupancy Limits: 4 adults, 2 children, 4 total. Maximum of two children through age 2 stay free with at least two adults.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Blackout curtain
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Slippers
  • Telephone
  • Wireless internet connection

Ziva Club Oceanfront King


Bedding: 1 king

Occupancy Limits: 2 adults, 1 child, 3 total. Maximum of one child through age 2 stays free with at least one adult.

Effective Date-12/24/2016

Occupancy Limits: 3 adults, 1 child, 3 total. Maximum of one child through age 2 stays free with at least one adult.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Blackout curtain
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Slippers
  • Telephone
  • Wireless internet connection

Ziva Club Oceanfront Double


Bedding: 2 doubles

Occupancy Limits: 4 adults, 2 children, 4 total. Maximum of two children through age 2 stay free with at least two adults.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Blackout curtain
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Slippers
  • Telephone
  • Wireless internet connection

Ziva Dolphin View Master King


Bedding: 1 king

View: Dolphin habitat

Occupancy Limits: 2 adults, 2 children, 4 total. Maximum of two children through age 2 stay free with at least two adults.

Effective Date-12/24/2016

Occupancy Limits: 4 adults, 2 child, 4 total. Maximum of one child through age 2 stays free with at least one adult.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Blackout curtain
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Slippers
  • Telephone
  • Wireless internet connection

Ziva Dolphin View Master Double


Bedding: 2 doubles

View: Dolphin habitat

Occupancy Limits: 4 adults, 2 children, 4 total. Maximum of two children through age 2 stay free with at least two adults.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Blackout curtain
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Slippers
  • Telephone
  • Wireless internet connection

Ziva Oceanfront Master King


Bedding: 1 king

Occupancy Limits:  3 adults, 0 children, 3 total. This room category is adults only.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Blackout curtain
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Slippers
  • Telephone
  • Wireless internet connection

Ziva Oceanfront Master Double


Bedding: 2 doubles

Occupancy Limits:  4 adults, 0 children, 4 total. This room category is adults only.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Blackout curtain
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Slippers
  • Telephone
  • Wireless internet connection

Ziva Sky Oceanfront Master King


Bedding: 1 king

Occupancy Limits:  3 adults, 0 children, 3 total. This room category is adults only.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Slippers
  • Telephone
  • Wireless internet connection

Ziva Sky Oceanfront Master Double


Bedding: 2 doubles

Occupancy Limits:  4 adults, 0 children, 4 total. This room category is adults only.

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathroom amenities
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Safe large enough to accommodate a laptop
  • Slippers
  • Telephone
  • Wireless internet connection


† Fees may apply
24 Horas

Enjoy a cool beverage and a snack in this lively lounge open 24 hours a day.


Bar del Mar

Whether lounging indoors or seated outside, savor a delicious snack with a fine wine or premium cocktail as you overlook the infinity pool at the Hyatt Club Level. 


Bastille's

Classic and romantic, this elegant yet relaxed restaurant serves timeless French cuisine.
Open for dinner, adults only.


Casa Café

Espressos, cappuccinos and other delicious beverages are complemented by scrumptious pastries and snacks at this comfortable café.
Open for breakfast, lunch and dinner.


Chevy's

This classic American diner is the perfect place to grab a burger and shake.
Open for breakfast, lunch and dinner


Dips & Sips

Enjoy the outdoors or the swim up bar and take in vistas of brilliant blue waters stretching from the infinity pool to the ocean.


Food Carts

Roaming the pool and beach areas throughout the day, traveling food carts offer delights such as tacos, burgers, fresh fruit, sweet crepes and cool beverages


Habaneros

Tacos and ceviches are served right on the beach, accompanied with amazing ocean views.
Open for lunch and dinner.


Juana Margarita

Get a taste of Mexico by sampling a section of local tequilas.


Lorenzo's

Featuring Italian traditions such as the wood-fired pizza oven, this restaurant serves trattoria-style favorites for lunch and becomes an elegant ristorante for dinner.
Open for lunch and dinner.


Pasteles

Sweet treats take center stage at this delightful dessert parlor.
Open for breakfast, lunch and dinner.


Punta Vista

Admire the panoramic views from the rooftop as you sip a signature cocktail by the adults-only pool.


Saasil Bar

Relax within the lobby’s breezy, contemporary décor inspired by the region’s Mayan heritage, or sit outdoors and take in the stunning ocean views.


The Moongate

From dim sum to stir fry to Teppanyaki, an array of Asian delights awaits you.
Open for dinner.


Tradewinds

A casual grill by day and a classic steakhouse by night, this oceanfront venue offers fantastic views indoors and out.
Open for breakfast, lunch and dinner.


Tres Cervezas

This sports bar features its own microbrewery and brewmaster. So, grab a handcrafted beer and watch the big game in this sports bar and brew pub.


Tuscanas

With indoor and outdoor seating, this gourmet buffet offers an endless variety of international dishes to please any palate.
Open for breakfast, lunch and dinner


  • Basketball court
  • Beach
  • Bike rental
  • Children's program†
    Kidz Club with water play area and treehouse
  • Fitness center on-site

    Get energized in our state-of-the art fitness center with treadmills overlooking the sand and sea, training equipment, weights, and Pilates classes. 


  • Pool

    Soak up the Caribbean sun at cascading infinity pools overlooking the sea with a swim-up bar and an adults-only pool.
     


  • Spa†
  • Tennis court
    Lighted rooftop tennis court

† Fees may apply
Five Most Recent Trip Advisor Reviews

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Funjet Promotions


Select a promotion to view details

$200 in Resort Coupons
Travel Dates:
Now - 12/21/2017  
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$200 in Resort Coupons

Guests will receive $200 in resort Coupons per room, per stay.
They will be valid for Spa Services, Bottle of wine or Romantic Dinner

Important information:  Redemption information will be provided by the hotel at check-in. Exclusions may apply. Offer subject to change without prior notice.

 

Valid Booking Dates: Now - 12/20/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


$200 in Resort Coupons
Travel Dates:
1/3/2018 - 12/20/2018  
Close

$200 in Resort Coupons

Guests will receive $200 in resort Coupons per room, per stay.
They will be valid for Spa Services, Bottle of wine or Romantic Dinner

Important information:  Redemption information will be provided by the hotel at check-in. Exclusions may apply. Offer subject to change without prior notice.

 

Valid Booking Dates: Now - 12/20/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/20/2018  
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All Inclusive Amenities

The all-inclusive program includes the following amenities:

-Fine dining at 8 a la carte and international buffet restaurants and innovative food carts
-24-hour in-suite dining
-Top-notch nightly entertainment featuring live music and performances
-Unlimited cocktails, spirits, beer, wine, and soft drinks at lounges and bars  
-Unique daily activities and entertainment
-Tequila and wine sommeliers to guide tastings
-Access to 2 infinity pools
-Family friendly suites and activities including KidZ Club and a kid's water play area
-Impeccable Service From the Heart
-All taxes and gratuities

Important Information:  Reservations may be required for certain restaurants.

 

 

Valid Booking Dates: Now - 12/20/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Club Level Amenities
Travel Dates:
Now - 12/20/2018  
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Club Level Amenities

Guests will receive the following in addition to the All Inclusive amenities:

Private check in & check out in an exclusive area
Personalized concierge services
Best views in the exclusive Hyatt Club Level Area
VIP In-suite refreshment center with liquor
Exclusive Club Level lounge featuring premium drinks, appetizers and continental breakfast.
Complimentary calls to Mexico, USA, & Canada
State-of-the-art espresso machine
10% discount on spa & salon services

Important Information:  Redemption information will be provided by the hotel at check-in.

Valid Booking Dates: Now - 12/20/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Club Level Amenities
Travel Dates:
Now - 12/20/2018  
Close

Club Level Amenities

Guests will receive the following in addition to the All Inclusive amenities:

Private check in & check out in an exclusive area
Personalized concierge services
Personalized butler Service
Best views in the exclusive Hyatt Club Level Area
VIP In-suite refreshment center with liquor
Exclusive Club Level lounge featuring premium drinks, appetizers and continental breakfast.
Complimentary calls to Mexico, USA, & Canada
State-of-the-art espresso machine
10% discount on spa & salon services

Important Information:  Redemption information will be provided by the hotel at check-in.

Valid Booking Dates: Now - 12/20/2018

Applicable promotions will display with your room selection. Some restrictions may apply.

Blvd Kukulcan, Manzana 51, Lote. 7  
Cancun, QR 77500
MEXICO

Experiences

All Inclusive, Beach, Family, Luxury
TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

Based on 4466 reviews
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