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PASEO KUKULCAN, ZONA HOTELERA  
CANCUN  77500
MEXICO

4 of 5 stars

TripAdvisor Traveler Rating

Based on 5082 reviews
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With views of the Caribbean Sea and Nichupte Lagoon, this polished resort serves as an upscale home away from home for families, dive-enthusiasts and spa-lovers alike. In the heart of the Hotel Zone, guests can dine at inviting restaurants; cool off under the refreshing waterfall; indulge in a treatment at the dynamic spa; mingle at the pool bar and unwind in polished guestrooms where contemporary décor, modern amenities and personalized touches create the ideal setting for relaxation.
Location: Cancun - Beach
  • Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary
† Fees may apply
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • Babysitting†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
† Fees may apply

Krystal Club Room

Bedding - 1 King or 2 doubles

Occupancy - 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 12 stay free in existing beds with at least 2 adults.

Additional Amenities - The Club Rooms feature marble floors, flat screen LCD TVs, modern bathrooms with rain showers and of course, private balconies. Guests in the Krystal Club Rooms also enjoy additional Club Amenities: 

*Daily Continental Breakfast
*Coffee & pastries during the day
*Hors d'œuvrés & House wine in the
evening
*Complimentary access to Fitness Center
*Wi-Fi
*20% discount on Massages
*15% discount at El Mortero Restaurant

All rooms include: mini bar($$), electronic safety deposit box (inside the closet), flat screen color T.V., interactive movies ($$), access to long distance calls when opening credit at check in.
Connecting Rooms Available.

345 sq. feet

Family Suite

Occupancy limits - 3 adults, 4 children, 6 total.

Maximum of 4 children through the age of 12 stay free in existing beds with at least 2 adults.

Bedding - 2 double beds and 1 King bed.

Two guaranteed interconnecting rooms
1,460 sq. feet

These spacious suites consist of two connecting Deluxe Rooms (guaranteed), and are located in the main tower of the hotel.

All rooms include: mini bar($$), electronic safety deposit box (inside the closet), T.V., interactive movies ($$), access to long distance calls when opening credit at check in.

Romantic Oceanview

Bedding - 1 King Bed

Occupancy- 2 adults, 2 total

No children allowed in this category

334 sq ft. and located on the first, second, and third floors.

These luxurious rooms are located in an oceanfront building and feature plasma screen tvs, oversized windows, and a private balcony with relaxing sun chairs. Guests in the Romantic Rooms also enjoy:
*Bottle of Sparkling Wine
*Bathrobles & Slippers
*Krystal Club Services
*15% discount on Massages
*15% discount at El Mortero Restaurant

All rooms include: mini bar($$), electronic safety deposit box (inside the closet), flat screen plasma T.V., interactive movies ($$), access to long distance calls when opening credit at check in.

Deluxe Oceanview

Bedding -  2 doubles or 1 king bed

Occupancy - 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 12 stay free in existing beds with at least 2 adults.

Additional Amenities - 365 sq. feet featuring With floor to ceiling windows providing sweeping views of the Caribbean Sea, flat screen TVs, and electronic safes.
All rooms include: mini bar($$), electronic safety deposit box (inside the closet), TV, interactive movies ($$), access to long distance calls when opening credit at check in.
Connecting Rooms available.

Located in the main tower (Tower A) floors one to eight with Ocean front view.

Deluxe

Bedding - 2 doubles or 1 king bed

Occupancy - 3 adults, 2 children, 4 total.

Maximum of 2 children through the age of 12 stay free in existing beds with at least 2 adults.

Additional Amenities - 365 sq. feet With floor to ceiling windows providing sweeping views of either the peaceful Cancun lagoon or boulevard, TV and electronic safes, there is nothing ´standard´ about these rooms!

All rooms include: mini bar($$), electronic safety deposit box (inside the closet), flat screen color T.V., interactive movies ($$), access to long distance calls when opening credit at check in.
Connecting Rooms available.
Deluxe rooms are located in the main tower (Tower A) floors one to eight with boulevard view.

Superior Room

2 doubles or 1 king bed

Occupancy- 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 12 stay free in existing bedding
with at least 2 adults.

† Fees may apply

Various Lounges/Bars

Beach Club Bar - Sunbathe in comfort on padded lounge chairs and enjoy appetizer service, tropical drinks and snacks. The perfect place to relax.

Cascada Bar & snack bar - Refreshing drinks by the pool.

Lobby Bar - The perfect meeting place. Drinks and cocktails along with live music for your enjoyment. Happy hour everyday.

Pool bar - refreshing drinks without leaving the pool.


Various Restaurants

Aquamarina - Serving a variety of delicious local and international dishes for breakfast and dinner. Breakfast is served buffet style, dinner a la carte and/or buffet style.

Las Velas - Open air, ocean view restaurant, serving a variety of seafood, wood oven pizzas, burgers and other entrees for lunch.

Hacienda El Mortero - Relive the charm of the old Mexico in an authentic hacienda-style restaurant with gourmet Mexican fare at its best. Serving dinner only.

Important Notice
The Christmas and New Year's Gala Dinners are not included in the vacation price, they can be purchased directly from the hotel upon arrival.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Please consult the hotel upon arrival for hours of operation, reservation policies and dress codes.


  • Children's pool
    There is 1 children's pool on site.
  • Direct access to a beach
  • Fitness center on-site†
  • Hot tub
    1 Indoor Hot Tub
  • Non-Motorized Water Sports†
  • Pool
    There is 1 pool on site. Free-form infinity type pool runs 75 yards along a sun bathing terrace, with a swim-up bar at one end and the "e;e;Cascada Bar"e;e; at the other. This Property has Swim up Bars.
  • Sauna†
  • Spa†
  • Steam bath†
† Fees may apply
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