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With a colonial Mexican style and embraced by the natural beauty of the mountains, Krystal Puerto Vallarta emerges on eight acres at the border of the golden coast of the Mexican Pacific Ocean. The resort is graced with cobblestone streets, aqueducts, tropical vegetation, pools and more than 30 fountains.
The unique combination of room types from spacious family rooms to romantic private suites coupled with our outstanding services and variety of activities allow you to fully enjoy your stay at the Krystal Puerto Vallarta and offer you the vacation of a lifetime.
Location: Puerto Vallarta - Beach
  • Spring Breakers - Students are not allowed with individual bookings-- However, there may still be groups of students on the resort.
  • Students are not allowed with individual bookings - however, there may still be groups of students on the resort.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:
Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Spring Breakers - The hotel reserves the right of contracting Spring break and/or Summer break groups with specialized Student's Tour Operators exclusively.


Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   7 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(12/21/2017 - 4/7/2018)

  • Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Ordaz (PVR): 5 miles
  • Guadalajara, Jalisco, Mexico - Miguel Hidalgo Intl (GDL)
  • Year Built: 1966
  • Last Renovation: 2009
  • Accessible rooms: 1
  • Floors: 8
  • Total rooms: 512

† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
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  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs†
  • Children welcome
more (+)
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Business services†
  • Children programs†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym†
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Restaurant
  • Room service†
  • Safe deposit box
  • Sauna†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
  • Please contact the hotel for additional information.
  • Business Services†
  • Internet Access

† Fees may apply

Standard


View: Garden View

Bedding:1 King or 2 Double beds (based on availability at check-in)

Occupancy limits: 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 4 stay free in existing beds with at least 2 adults.  Children 5-12 are surcharged.

Room description: Peaceful and spacious rooms 483 sq. ft. offer authentic Mexican flavor. 

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Minibar†
  • Telephone
  • TV

Superior


View: Garden View or Ocean View (based on availability at check-in)

Bedding: 1 King or 2 Double beds (based on availability at check-in)

Occupancy limits: 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 4 stay free in existing beds with at least 2 adults.  Children 5-12 are surcharged.

Room description: feature marble floors, flat screen LCD TVs, fluffy white duvets accented by splashes of tropical pillows & dark wood furniture, modern bathrooms with rain showers, and private balcony with views of the gardens or ocean.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar†
  • Safe
  • Telephone
  • TV
  • Video on demand

Family Room


View: Garden View

Bedding: 2 double bed & 2 day beds

Occupancy limits:  4 adults, 3 children, 5 total

Maximum of 3 children through the age of 4 stay free in existing beds with at least 2 adults.  Children 5-12 are surcharged.

Additional Amenities: At 722 square feet, this peaceful spacious room features two double beds and two day beds to create the ideal room for big families. The room design includes a spacious living area opening onto a private balcony or terrace with table and chairs, large closet and generously-sized bathroom.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar†
  • Safe
  • Telephone
  • TV
  • Video on demand


† Fees may apply
Various Lounges/Bars

Sport Bar: Your favorite drink combined with the excitement of a sport tv game or a carom in the pool table.
• A la carte
• Dress code: Casual Formal
• Reservation is required

Le Caffe Lobby Bar: Get together with friends and enjoy an early coffee, a refreshing beer at noon or an afternoon margarita.
• A la carte
• Dress code: Informal
• Reservation is not required


Various Restaurants

Las Velas Restaurant: Amazing view of the Banderas Bay at this seaside restaurant in a casual and relaxing ambience with the best Seafood and Mexican cuisine.
• Buffet and a la carte
• Dress code: Casual
• Reservation is not required

Cinque Terre Restaurant - A romantic atmosphere, classic Italian cuisine and the perfect ambiance to enjoy the moment. Reservations are required. Dress Code: Formal Casual.

Kamakura Restaurant: Little cozy restaurant in the heart of The Aqueduct area, a beautiful and peaceful atmosphere where you will enjoy a taste of the Japanese elegance including sushi, tepanyaki and other new creations.
• A la carte
• Dress code: Casual
• Reservation is required

Crazy Crab: Take a quick break from the pool and beach and enjoy fresh, delicious sandwiches, hamburgers,snacks and invigorating drinks at this a Seaside informal snack bar.
• A la carte
• Dress code: Informal
• Reservation is not required

*Important Notice
The Christmas and New Year's Gala Dinners are not included in the vacation price, they can be purchased directly from the hotel upon arrival.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel upon arrival for hours of operations, reservation policies and dress code.

Dine out “Discover Vallarta” :
Enjoy the best of this beautiful destination having dinner at one different restaurant every night (A $10 per person value):
* Monday – Sr. Frogs – Party atmosphere
* Tuesday – Peter Piper Pizza – Best Pizza in town
* Wednesday – Outback - Steakhouse with sport atmosphere
* Thursday – Blue Shrimp -Terrace ambience
* Friday – Bubba Gump – Best Shrimps in town in a sport ambience
* Saturday – El Portón – Coffee Shop
* Sunday – Si Señor – Mexican atmosphere

Note: Diners are under a special menu. Drinks, tips and transportation are not included. The restaurants can cancel the dine out program due to private events. Restaurant schedules can change without previous notice. Coupons for each restaurant have to be obtained at the front desk 24 hours in advance and have to be presented at the elected restaurant before ordering. Coupons are not refundable, transferable or exchangeable for cash.


  • Children's pool
  • Children's program, onsite†
    Kids Club: daily kids activities are scheduled, offering lots of activities for fun and learning for kids 4 - 12 years old.
  • Direct access to a beach
  • Fitness center on-site†
  • Hot tub
    6 Outdoor Hot Tubs
  • Motorized Water Sports†
    For additional charge: jet ski, fishing boats.
  • Non-Motorized Water Sports
    Kayaks, windsurfing, boogie boards, and scuba diving demos.
  • Pool

    3 pools on site


  • Sauna†
  • Spa†
  • Steam bath†
  • Tennis court†
    • Available equipment
    • Rental information
  • Golf†
    Golf Course located within 5 Miles of Property.

† Fees may apply
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Honeymoon Welcome Gift
Travel Dates:
Now - 12/20/2017  
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Honeymoon Welcome Gift

Guests celebrating their honeymoon will receive a welcome amenity and a bottle of domestic sparkling wine and fruit basket.

Important information: To receive this offer, just enter ""Honeymooners"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.  Proof of marriage must be provided at check-in

Valid Booking Dates: Now - 12/20/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Welcome Gift
Travel Dates:
12/21/2017 - 12/20/2019  
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Honeymoon Welcome Gift

Guests celebrating their honeymoon will receive a welcome amenity and a bottle of domestic sparkling wine and fruit basket.

Important information: To receive this offer, just enter ""Honeymooners"" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.  Proof of marriage must be provided at check-in

Valid Booking Dates: Now - 12/20/2019

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/20/2017  
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All Inclusive Amenities

Our all-inclusive plan features the following:

Breakfast, Lunch and Dinner Buffets are provided at Las Velas Restaurant except Dinner on Fridays and Saturdays which are theme nights  offered at 7 columns.
Mid-day snacks are provided at the pool area
Dinner at our specialty restaurants: Kamakura Sushi Bar or Cinque Terre include House wine by the glass. Surcharges apply for fine cuts, shrimp and lobster.
Room Service, limited schedules: Breakfast,  Lunch, Dinner and late night snacks. Drinks from room service only with meals and subject to the number of adults registered in the room.
Alcoholic Beverages: Domestic selected brand drinks during bars operational hours (Mini bar, and Le Caffe Lobby Stand are not included).
Bottles of water in the room, (restocked daily).
Recreational activities during the day.
New Years Eve Dinner, December 31st, is included in your all inclusive plan.
All tips and taxes are included.

Important Information:
Surcharges for select meal or beverage options or services may apply and are payable directly to the resort.
New Years Eve Dinner:  Table Reservations for this dinner must be made at the time of check-in.
Christmas, December 25th – Optional Christmas Dinner may be purchased for an additional supplement payable to the resort. Table Reservations for this dinner must be made at the time of check-in. The supplement is $50 for guests 13 years or above or $30 for children 5 through 12 years of age. Children 4 years or younger are free.

All times and inclusions are subject to change without notice.

Valid Booking Dates: Now - 12/20/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
12/20/2017 - 12/20/2017  
Close

All Inclusive Amenities

The all-inclusive program includes the following amenities:

Breakfast, Lunch and Dinner Buffets are provided at Las Velas Restaurant except Dinner on Fridays and Saturdays which are theme nights  offered at 7 columns.
Mid-day snacks are provided at the pool area
Dinner at our specialty restaurants: Kamakura Sushi Bar or Cinque Terre include House wine by the glass. Surcharges apply for fine cuts, shrimp and lobster.
Room Service, limited schedules: Breakfast,  Lunch, Dinner and late night snacks. Drinks from room service only with meals and subject to the number of adults registered in the room.
Alcoholic Beverages: Domestic selected brand drinks during bars operational hours (Mini bar, and Le Caffe Lobby Stand are not included).
Bottles of water in the room, (restocked daily).
Recreational activities during the day.
New Years Eve Dinner, December 31st, is included in your all inclusive plan.
All tips and taxes are included.

Important Information:
Surcharges for select meal or beverage options or services may apply and are payable directly to the resort.
New Years Eve Dinner:  Table Reservations for this dinner must be made at the time of check-in.
Christmas, December 25th – Optional Christmas Dinner may be purchased for an additional supplement payable to the resort. Table Reservations for this dinner must be made at the time of check-in. The supplement is $50 for guests 13 years or above or $30 for children 5 through 12 years of age. Children 4 years or younger are free.

All times and inclusions are subject to change without notice.

Valid Booking Dates: Now - 12/19/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
12/21/2017 - 12/20/2019  
Close

All Inclusive Amenities

The all-inclusive program includes the following amenities:

• Breakfast, lunch and dinner at Las Velas Restaurant
• Dinner at our Oriental and Italian Restaurant (subject to hotel program). Dress code applies and reservations required.
• Afternoon buffet snack service at the pool area
• Room Service (limited schedules): Breakfast,  Lunch, Dinner and late night snacks. Drinks from room service only with meals and subject to the number of adults registered in the room.
• One bottle of water per person, per day
• Alcoholic Beverages: Domestic and selected International drinks during bars operational hours.
• Gym access
• Beach and pool activities every day (subject to hotel program)
• Kids Club
• New Years Eve Gala Dinner (December 31st)
• All tips and taxes included.

Important Information:
• Surcharges for select meal or beverage options or services may apply and are payable directly to the resort.
• Dinner reservations should be made at the lobby with the concierge 24 hours in advance, limited seating and a maximum of 6 pax per reservation.
• New Years Eve Gala Dinner:  Table reservations for this dinner must be made at the time of check-in.
• Optional Christmas Dinner (December 24th) can be purchased for an additional supplement payable to the resort. Table reservations for this dinner must be made at the time of check-in.

All times and inclusions are subject to change without notice.
  
  

Valid Booking Dates: Now - 12/20/2019

Applicable promotions will display with your room selection. Some restrictions may apply.

Avenue De Las Garcas S/N  
Puerto Vallarta  
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Nightlife, Romance, Shopping, Spa
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