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Located in the heart of the Hotel Zone, the landmark JW Marriott Cancun Resort & Spa offers an extraordinary hotel experience. Our 448 elegant rooms and suites feature private balconies with stunning views of Cancun's white sand beaches and the turquoise waters of the Caribbean, as well as marble bathrooms, pillowtop mattresses, and 24-hour room service. Elsewhere in the resort, you'll be delighted with amenities including our top-rated Mayan-inspired spa, as well as pristine outdoor pools and even a heated indoor spa pool. Dine in style in one of the resort's several fantastic restaurants, offering everything from Italian cuisine to Japanese fare.
Location: Cancun - Beach
  • Please be advised JW Marriott Cancun & Spa will be conducting an extensive enhancement project. This project will completely transform guest rooms as well as public areas of the resort. The hotel will make all attempts to limit disruption and use buffer areas to keep the project isolated from guests. Guests may hear noises related to construction between 9am and 6pm. Dates and times of the project are subject to change without prior notice.
  • Check In: 4:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
General Policies:

Check-in Policy:

Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 


Convention Policy:

Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy: 

This hotel cannot guarantee a spring-break-free environment.


General Information:

Room taxes are included in vacation price.

Minimum night stay restrictions may apply.

Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline: Cancel Before 11/1/2017 to avoid penalties.
    Late Cancellation Penalty: 100% of balance due
    Applies: Sunday - Saturday(12/21/2017 - 12/31/2017)

  • Cancun, Mexico (CUN): 15 miles
    • Shuttle †
  • Year Built: 2001
  • Accessible rooms: 4
  • Floors: 14
  • Total rooms: 448

† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
    Close Close
  • Accessible rooms
  • Airport shuttle service†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children welcome
more (+)
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Business services†
  • Children welcome
  • Concierge desk
  • Elevators
  • Exercise gym†
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: European Plan†
  • Non-smoking rooms available
  • Pool
  • Restaurant†
  • Room service†
  • Safe deposit box†
  • Sauna†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports
  • Wedding Locations

    Nuptial Gazebo
    Beach
    Sea Side Garden
    Main Pool Area
    Pool Bar
    Tulum Ballroom
  • Business Services†
  • Internet Access†

† Fees may apply

Oceanview


Bedding - 1 king or 2 double beds

Occupancy limits - 3 adults, 1 children, 3 total

 Maximum of 1 children through the age of 16 stay free in existing beds with at least 3 adults.

Additional Amenities-Sitting area

-Bathrobe & slippers
-Evening turndown service
-Newspaper delivered to room on request

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar†
  • Safe
  • Telephone
  • TV
  • Video on demand

Oceanview Double Double


Bedding-  1 king bed or 2 double beds

Occupancy limits- 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 16 stay free in existing beds with at least 2 adults.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar†
  • Safe
  • Telephone
  • TV

Oceanview Sand Dollar


Bedding - 1 king or 2 double beds

Occupancy limit - 3 adults, 1 children, 3 total

Maximum of 1 children through the age of 16 stay free in existing beds with at least 3 adults.


Additional Amenities -Sitting area
-Bathrobe & slippers
-Evening turndown service
-Newspaper delivered to room on request

Guests staying 4 nights or more in a Sand Dollar guestrooms when will receive the following:

Daily resort credit of $50 per room per day. 

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar†
  • Safe
  • Telephone
  • TV
  • Video on demand

Oceanview Double Double Sand Dollar


Bedding-  1 king bed or 2 double beds

Occupancy limits- 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 16 stay free in existing beds with at least 2 adults.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar†
  • Non-smoking
  • Safe
  • Slippers
  • Telephone
  • TV

Premium Ocean


Bedding  - 1 king or 2 double beds

Occupancy limit - 3 adults, 1 children, 3 total

 Maximum of 1 children through the age of 16 stay free in existing beds with at least 3 adults.

Additional amenities -Sitting area
-Bathrobe & slippers
-Evening turndown service
-Newspaper delivered to room on request

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Data port†
  • Free newspaper
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar†
  • Non-smoking
  • Safe
  • Slippers
  • Telephone
  • TV
  • Video on demand

Premium Ocean Sand Dollar


Bedding - 1 king or 2 double beds

Occupancy limit - 3 adults, 1 children, 3 total

Maximum of 1 children through the age of 16 stay free in existing beds with at least 3 adults.

Additional amenities -Sitting area
-Bathrobe & slippers
-Evening turndown service
-Newspaper delivered to room on request

Guests staying 4 nights or more in a Sand Dollar guestrooms when will receive the following:


Daily resort credit of $50 per room per day. 

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar†
  • Non-smoking
  • Safe
  • Slippers
  • Telephone
  • TV
  • Video on demand

Premium Ocean Double Double


Bedding-  1 king bed or 2 double beds

Occupancy limits- 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 16 stay free in existing beds with at least 2 adults.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar†
  • Non-smoking
  • Safe
  • Slippers
  • Telephone
  • TV

Premium Ocean Double Double Sand Dollar


Bedding-  1 king bed or 2 double beds

Occupancy limits- 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 16 stay free in existing beds with at least 2 adults.

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar†
  • Non-smoking
  • Safe
  • Slippers
  • Telephone
  • TV

JW Luxury Suite


Bedding - 1 king bed and 1 sofa bed

Occupancy limit - 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 16 stay free in existing beds with at least 2 adults.

Additional amenities -Sitting area
-Dining area
-Bathrobes and slippers
-Scale
-Evening turndown service
-Newspaper delivered to room on request

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar†
  • Safe
  • Telephone
  • TV
  • Video on demand

Club 91


Bedding- 1 King bed or 2 double beds

Occupancy limits- 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 5 stay free with at least 2 adults

 

  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathtub
  • Cable television
  • Internet access†
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar†
  • Non-smoking
  • Safe
  • Satellite television
  • Shower
  • Slippers
  • Telephone

Caribbean Suite


Bedding- 1 king bed and 1 sofa bed

Occupancy limits- 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 16 stay free with at least 2 adults

  • Air conditioning
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Cable television
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar†
  • Non-smoking
  • Safe
  • Slippers
  • Telephone
  • TV
  • Wet bar†


† Fees may apply
Various Lounges/Bars

*Lobby Bar


Various Restaurants

*Simply Seafood - Fresh seafood establishment serving local favorites and seasonal selections. Open for breakfast, lunch and dinner. Dress code: Casual

*Gustino Italian Grill - AAA Four Diamond Award for its elite level of service and gourmet Italian and Mediterranean cuisine. A favorite among guests at the property. Open for dinner. Dress code: Casual

*BeachWalk MarketPlace - Pool and beachside service deli. Deluxe sandwiches, salads and Caribbean specialties. Tropical drinks and cocktails. Open for lunch.

*Gourmet Deli - Casual dining experience - open for breakfast, lunch and dinner. Open for breakfast, lunch and dinner.

Some restaurants may only operate on select schedules. Some restaurants may require reservations and expect appropriate dress. Consult the hotel for hours of operation, reservation policies and dress codes.


  • Direct access to a beach
  • Fitness center on-site†
  • Hot tub
    1 Indoor Hot Tub
  • Motorized Water Sports†
  • Non-Motorized Water Sports†
  • Pool
    There are 2 pools on site. 1 indoor, 2 outdoor and scuba diving pool This Property has Swim up Bars.
  • Sauna†
  • Spa†
  • Steam bath†
  • Tennis court†
    There are 2 tennis courts onsite. There are 2 lit tennis courts onsite.
    • Available equipment
    • Rental information
  • Golf†
    Golf Course located within 5 Miles of Property.

† Fees may apply
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Club 91 Inclusions
Travel Dates:
Now - 12/31/2017  
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Club 91 Inclusions

Guests will receive the following amenities:

• Transportation airport-hotel-airport for up to 4 guests in the same room paying Club 91 rates/add-on’s (if staying 3 or more nights and booking at least 2-days in advance). Hotel does require guest’s email to provide this service. Assuming guest’s email is provided at time of booking, Hotel’s Club 91 Staff will contact guests via email for flight information. Alternatively, contact club91@marriotthotels.com to arrange this service.
• Private check- in and check-out at Club 91 Lounge   
• 5 daily food and beverage presentations at Club 91 Lounge 
• Premium open bar from 6pm to 10pm     
• Access to the second floor of the Spa (steam room and sauna) 
• Upgraded amenities and Concierge services through Club 91 staff    
• All rooms offer a Premium Ocean View

Valid Booking Dates: Now - 12/31/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

Blvd. Kukulcan, Km 14.5, Lote 40-A, Zona Hotelera  
Cancun, QR 77500
MEXICO

Experiences

Active/Adventure, Beach, Dining, Diving, Luxury, Nightlife, Romance, Shopping, Spa, Wedding
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