- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 21
- Minimum Guest Age: 21
General Policies:
Check-in Policy -Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy -Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy -This hotel cannot guarantee a spring-break-free environment.
Transfer Policy -A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information -Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized
by the hotel.
Student/Youth Travelers are defined as any guest 24 years of age and younger traveling without legal parent/guardian and is applicable at ALL Oasis properties on a year round basis. As a general rule, Oasis Hotels & Resorts will
not accept Student/Youth GROUPS (not applicable to family travel). Any guests meeting the above definition of Student/Youth Traveler are subject to the following conditions:
-Upon check-in, passengers will be required to pay a one-time Student/Youth resort fee in the amount of $30.00 USD (Cash Only). Policy is mandatory, per person and not refundable.
-Credit cards issued to persons other than guest (i.e. parent, spouse, etc.) are not accepted in Mexico.
-Minimum age requirement for hotel check-in is 18 years of age. All rooms require one person that is at least 18 when occupied by a 17 year old passenger. All students under the legal age of 18 require a notarized consent from parent/legal guardian providing
authorization and taking responsibility for the guest. No passenger under the age of 17 years of age is allowed to occupy any room without a parent or legal guardian accompanying them.
-Any student group traveling with guests under the age of 18 will require chaperone(s). One chaperone is required per 1-19 students/youths under the age of 18. The minimum age requirement for a chaperone is 25. All students will be assigned a special bracelet
for ID purposes; this policy is applicable year round.
•Please note the legal drinking age in Mexico is 18.
Pet Policy
Cancellation Policies
-
Cancellation Deadline:
21 Days prior to arrival.
Late Cancellation Penalty: 2 Nights
Applies: Sunday - Saturday(12/22/2017 - 1/1/2018)