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A whole new realm of luxury and possibility awaits with The Grand at Moon Palace Cancun. Picture it now: hundreds of luxurious new guest rooms, ten restaurants, nine pools, seven bars, the biggest Awe Spa in who knows how many miles, and a whole lot more. The Grand at Moon Palace Cancun proudly offers a Jack Nicklaus Signature Golf Course peacefully nestled in the natural flora and fauna of a Cancun paradise. Rise to the perfectly manicured challenge of 27 holes that meander through lakes and jungles. The Grand at Moon Palace Cancun offers an unmatched level of all-inclusive luxury experiences in Mexico.

Location: Riviera Maya
  • Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Please be advised The Grand at Moon Palace is now open and accepting reservations, however the property is not fully operational. Guests may not have access to the waterpark, the spa, pools as well as various public areas of the property. Dates and times of the project are subject to change without prior notice.
General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.



Cancellation Policies
  • Cancellation Deadline:   14 Days prior to arrival. 
    Late Cancellation Penalty: 3 Nights
    Applies: Sunday - Saturday(3/30/2018 - 4/7/2018)

  • Cancun International Airport (CUN): 15 miles
  • Accessible rooms: 12
  • Total rooms and suites: 1316

† Fees may apply
  • 24-hour room service
  • ATM/Cash machine†
  • Beauty shop/salon†
  • Bell staff/porter
  • Business center†
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange†
  • Doctor on call†
  • Dry cleaning†
more (+)
  • 24-hour room service
  • ATM/Cash machine†
  • Beauty shop/salon†
  • Bell staff/porter
  • Business center†
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange†
  • Doctor on call†
  • Dry cleaning†
  • Exercise gym
  • Gift/News stand†
  • Golf†
  • Laundry/Valet service†
  • Pool
  • Spa†
  • Valet parking
  • Please contact the hotel for additional information.

† Fees may apply

Grand Deluxe Resort View


Bedding: 1 king or 2 double beds -specific bedding types can not be guaranteed

Occupancy Limits:  4 adults, 2 children, 4 total

Additional Amenities
-Smart TV
-CHI® hairdryer and flat iron
-CHI® bath amenities
-Pillow menu
-Aromatherapy menu
-Beach bag
-Double whirlpool tub
-Liquor dispenser
-Daily refreshed minibar

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Coffee/Tea maker
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Slippers
  • Telephone
  • Turn down service
  • Upgraded bathroom amenities
  • Widescreen TV
  • Wireless internet connection

Grand Deluxe Garden View


Bedding: 1 king or 2 double beds -specific bedding types can not be guaranteed

Occupancy Limits:  4 adults, 2 children, 4 total

Additional Amenities
-Smart TV
-CHI® hairdryer and flat iron
-CHI® bath amenities
-Pillow menu
-Aromatherapy menu
-Beach bag
-Double whirlpool tub
-Liquor dispenser
-Daily refreshed minibar

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Coffee/Tea maker
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Slippers
  • Telephone
  • Turn down service
  • Upgraded bathroom amenities
  • Widescreen TV
  • Wireless internet connection

Grand Swim Up Suite


Bedding: 1 king or 2 double beds -specific bedding types can not be guaranteed

Occupancy Limits:  4 adults, 2 children, 4 total

Additional Amenities
-Smart TV
-CHI® hairdryer and flat iron
-CHI® bath amenities
-Pillow menu
-Aromatherapy menu
-Beach bag
-Double whirlpool tub
-Liquor dispenser
-Daily refreshed minibar

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Coffee/Tea maker
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Slippers
  • Telephone
  • Turn down service
  • Upgraded bathroom amenities
  • Widescreen TV
  • Wireless internet connection

Grand Family Deluxe


Bedding: 2 connecting rooms - one room with a king bed and 2 double beds in second bedroom

Occupancy Limits:  4 adults, 4 children, 6 total

Additional Amenities
-Smart TV
-Xbox 360/DVD player
-Selection of DVDs/Xbox games upon request
-Fun in the Sun Bucket Kit
-CHI® hairdryer and flat iron
-L'Oreal Kids® bath amenities
-Pillow menu
-Aromatherapy menu
-Beach bag
-Double whirlpool tub
-Liquor dispenser
-Daily refreshed minibar

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Coffee/Tea maker
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Slippers
  • Telephone
  • Turn down service
  • Upgraded bathroom amenities
  • Widescreen TV
  • Wireless internet connection


† Fees may apply
Asian Restaurant

Serving a la carte dinner


Buffet Restaurant

Serving breakfast, lunch and dinner


Caribbean Restaurant

Serving buffet breakfast and lunch, dinner a la carte 


French Restaurant

Serving a la carte dinner


Italian Restaurant

Serving a la carte dinner


Lebanese Restaurant

Serving breakfast and dinner, buffet style.


Los Tacos

Serving lunch and dinner a la carte


Mexican Restaurant

Serving buffet breakfast, dinner a la carte


PALACE RESORTS PARTNERS WITH CERTIFIED ANGUS BEEF®

All-inclusive leader reinforces commitment to excellence by serving the highest quality beef at all properties throughout Mexico and the Caribbean.


Peruvian Restaurant

Serving buffet breakfast and lunch, a la carte dinner


Snack Selva

Snack service a la carte


Steakhouse

Serving a la carte dinner


Various Lounges/Bars

Tapas and Wine Bar
Sweet and Coffee
Beach Club
Lobby Bar
Swim Up Bar Caribbean
Swim Bar Peruvian
Wet Bar Grand Terrace
Lounge Bar Caribbean Terrace
Disco


  • Fitness center on-site
  • Pool

    7 outdoor pools, 5 swim up bars


  • Spa†
  • Golf†
    Jack Nicklaus Signature Golf Course peacefully nestled in the natural flora and fauna of a Cancun paradise

† Fees may apply

Funjet Promotions


Select a promotion to view details

Kids Stay Free!
Travel Dates:
Now - 12/23/2017  
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Kids Stay Free!

Children 17 or younger Stay, Play, and Eat FREE!

Child ages must be reported on the reservation and proof of age will be required upon check-in.

In the event the age of the child is over 18 years at the time of check-in, the difference in rate will be charged upon check-in.

Valid Booking Dates: Now - 5/31/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Unlimited Spa Credits Option - See Details!
Travel Dates:
8/15/2017 - 11/1/2017  
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Unlimited Spa Credits Option - See Details!

Guests who receive a Resort Credit will have the opportunity to apply the full amount of the Resort Credit towards Spa services.

Detailed specifics of the resort credit will be provided upon check in.

Additional Information: Unused resort credits are non-refundable and not transferrable. All services and products are subject to availability. Group restrictions may apply. The resort credit will be subject to 16% taxes and fees.  The taxes and fees will apply only to amount of resort credit utilized by the guests and not to the total amount of resort credit they are entitled to receive. Taxes and fees will be billed to the guests folio and must be paid upon check-out. Resort Credit is not transferrable to guests in other rooms.

Valid Booking Dates: Now - 10/30/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $1500 Resort Credit or Unlimited Golf!
Travel Dates:
Now - 12/23/2018  
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Up to $1500 Resort Credit or Unlimited Golf!

Guests will receive up to $1500 credits towards tours, golf, spa and much more OR guests can receive the option of Unlimited Golf (cart fees not included) for all adults in the room. Detailed specifics of the resort credit will be provided upon check-in.

All reservations will receive the Resort Credit unless otherwise noted. Please contact your travel agent or tour operator if you like to choose the Unlimited Golf Option instead of the Resort Credit so it can be commented in your reservation.

Additional Important Information: Please note resort credit can be redeemed for limited amounts towards the various inclusions. Further details are available upon check-in. The resort credit will be subject to 16% taxes and fees for amounts redeemed. Added-values are per room, per stay. Taxes and fees will be applied to the guests folio, and paid at check-out. Transportation to the Riviera Cancun Golf Club is available for an additional fee.

Valid Booking Dates: Now - 12/23/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $2000 Resort Credit or Unlimited Golf!
Travel Dates:
Now - 12/23/2018  
Close

Up to $2000 Resort Credit or Unlimited Golf!

Guests will receive up to $2000 credits towards tours, golf, spa and much more OR guests can receive the option of Unlimited Golf (cart fees not included) for all adults in the room. Detailed specifics of the resort credit will be provided upon check-in.

All reservations will receive the Resort Credit unless otherwise noted. Please contact your travel agent or tour operator if you like to choose the Unlimited Golf Option instead of the Resort Credit so it can be commented in your reservation.

Additional Important Information: Please note resort credit can be redeemed for limited amounts towards the various inclusions. Further details are available upon check-in. The resort credit will be subject to 16% taxes and fees for amounts redeemed. Added-values are per room, per stay. Taxes and fees will be applied to the guests folio, and paid at check-out. Transportation to the Riviera Cancun Golf Club is available for an additional fee.

Valid Booking Dates: Now - 12/23/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $2500 Resort Credit or Unlimited Golf!
Travel Dates:
Now - 12/23/2018  
Close

Up to $2500 Resort Credit or Unlimited Golf!

Guests will receive up to $2500 credits towards tours, golf, spa and much more OR guests can receive the option of Unlimited Golf (cart fees not included) for all adults in the room. Detailed specifics of the resort credit will be provided upon check-in.

All reservations will receive the Resort Credit unless otherwise noted. Please contact your travel agent or tour operator if you like to choose the Unlimited Golf Option instead of the Resort Credit so it can be commented in your reservation.

Additional Important Information: Please note resort credit can be redeemed for limited amounts towards the various inclusions. Further details are available upon check-in. The resort credit will be subject to 16% taxes and fees for amounts redeemed. Added-values are per room, per stay. Taxes and fees will be applied to the guests folio, and paid at check-out. Transportation to the Riviera Cancun Golf Club is available for an additional fee.

Valid Booking Dates: Now - 12/23/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $500 Resort Credit or Unlimited Golf!
Travel Dates:
Now - 12/23/2018  
Close

Up to $500 Resort Credit or Unlimited Golf!

Guests will receive up to $500 credits towards tours, golf, spa and much more OR guests can receive the option of Unlimited Golf (cart fees not included) for all adults in the room. Detailed specifics of the resort credit will be provided upon check-in.

All reservations will receive the Resort Credit unless otherwise noted. Please contact your travel agent or tour operator if you like to choose the Unlimited Golf Option instead of the Resort Credit so it can be commented in your reservation.

Additional Important Information: Please note resort credit can be redeemed for limited amounts towards the various inclusions. Further details are available upon check-in. The resort credit will be subject to 16% taxes and fees for amounts redeemed. Added-values are per room, per stay. Taxes and fees will be applied to the guests folio, and paid at check-out. Transportation to the Riviera Cancun Golf Club is available for an additional fee.

Valid Booking Dates: Now - 12/23/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Up to $750 Resort Credit or Unlimited Golf!
Travel Dates:
Now - 12/23/2018  
Close

Up to $750 Resort Credit or Unlimited Golf!

Guests will receive up to $750 credits towards tours, golf, spa and much more OR guests can receive the option of Unlimited Golf (cart fees not included) for all adults in the room. Detailed specifics of the resort credit will be provided upon check-in.

All reservations will receive the Resort Credit unless otherwise noted. Please contact your travel agent or tour operator if you like to choose the Unlimited Golf Option instead of the Resort Credit so it can be commented in your reservation.

Additional Important Information: Please note resort credit can be redeemed for limited amounts towards the various inclusions. Further details are available upon check-in. The resort credit will be subject to 16% taxes and fees for amounts redeemed. Added-values are per room, per stay. Taxes and fees will be applied to the guests folio, and paid at check-out. Transportation to the Riviera Cancun Golf Club is available for an additional fee.

Valid Booking Dates: Now - 12/23/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Stay Free!
Travel Dates:
6/1/2018 - 8/31/2018  
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Kids Stay Free!

Up to 2 children under age 12 stay, play and eat FREE with 1 adult! Third child in room (when applicable) will pay surcharge.

Children 13-17 are surcharged.

Child ages must be reported on the reservation and proof of age will be required upon check-in.

In the event the age of the child is over 23 years at the time of check-in the difference in rate will be changed upon check-in.

Valid Booking Dates: Now - 8/28/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Kids Stay Free!
Travel Dates:
6/1/2017 - 8/31/2017  
Close

Kids Stay Free!

Up to 2 children under age 12 stay, play and eat FREE with 1 adult! Third child in room (when applicable) will pay surcharge.

Children 13-17 are surcharged.

Child ages must be reported on the reservation and proof of age will be required upon check-in.

In the event the age of the child is over 12 years at the time of check-in, the difference in rate will be changed upon check-in.

Valid Booking Dates: Now - 8/28/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Package!
Travel Dates:
Now - 12/23/2018  
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Honeymoon Package!

Honeymooners will receive:

  • Complimentary bottle of sparking wine.
  • Mini cake
  • Two T-shirts
  • Breakfast in bed (upon request)
  • Guaranteed turn down service
  • Honeymooner's desk for information
  • Late check out until 6pm (upon request and subject to availability)

To receive this offer, just enter "Honeymoon in the Special Service Request section during check-out or call out Customer Care Center and we will be happy to make the notation for you.

Important Information: Proof of marriage within 6 months of travel date is required upon check-in for Honeymoons. Upon arrival, you will be directed to the Honeymoon Desk to make all the arrangements.

Valid Booking Dates: Now - 12/23/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


Exchange Privileges!
Travel Dates:
Now - 12/23/2018  
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Exchange Privileges!

Guests staying at the Moon Palace Grand Golf Resort will have exchange privileges at the Nizuc and Sunrise sections of the Moon Palace Resort & Spa. There is also a complimentary shuttle to the Moon Palace.

Valid Booking Dates: Now - 12/23/2018

Applicable promotions will display with your room selection. Some restrictions may apply.


All Inclusive Amenities
Travel Dates:
Now - 12/23/2018  
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All Inclusive Amenities

The All-Inclusive program includes the following amenities:

  • All meals and snacks - Domestic and imported beverages.
  • Non-motorized water sports.
  • 24 hour room service.
  • Daily and nightly entertainment.
  • Complimentary Wireless Internet Access use (30 minutes) using resort's computers.
  • Taxes and gratuities.

Valid Booking Dates: Now - 12/23/2018

Applicable promotions will display with your room selection. Some restrictions may apply.

Carretera Cancun-Chetumal Km. 340  
Cancun, QR 77500
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Family, Golf, Luxury, Nightlife, Romance, Spa, Wedding
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