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A whole new realm of luxury and possibility awaits with The Grand at Moon Palace Cancun. Picture it now: hundreds of luxurious new guest rooms, ten restaurants, nine pools, seven bars, the biggest Awe Spa in who knows how many miles, and a whole lot more. The Grand at Moon Palace Cancun proudly offers a Jack Nicklaus Signature Golf Course peacefully nestled in the natural flora and fauna of a Cancun paradise. Rise to the perfectly manicured challenge of 27 holes that meander through lakes and jungles. The Grand at Moon Palace Cancun offers an unmatched level of all-inclusive luxury experiences in Mexico.

Location: Riviera Maya
  • Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • Moon Palace Cancun has announced that Jack Nicklaus Golf Course will be temporarily closed. During this golf closure, guests can still use the resort credit toward rounds of golf or Unlimited Golf offers at Riviera Cancun Golf Course nearby Moon Palace (with complimentary transportation) or Grand Coral Golf Course in Playa del Carmen (without transportation). Please note renovation dates are subject to change at any time without prior notification.
  • Moon Palace Cancun has announced that The Moon Spa & Golf Club closure has been recently extended. Guests of Moon Palace (in Sunrise/Nizuc sections) may book spa services at the Awe Spa located at The Grand. Guests will have access to use resort credit towards rounds of golf or the Unlimited Golf offers at both Riviera Cancun Golf Course and Grand Coral Golf Course. Please note renovation dates are subject to change at any time without prior notification.
  • Please be advised the waterpark at The Grand at Moon Palace is open with the exception of the FlowRider. FlowRider is the on-site double wave surf simulator. Dates and times are subject to change without prior notice.
General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.



Cancellation Policies
  • Cancellation Deadline:   14 Days prior to arrival. 
    Late Cancellation Penalty: 3 Nights
    Applies: Sunday - Saturday(3/30/2018 - 4/7/2018)

  • Cancun International Airport (CUN): 15 miles
  • Accessible rooms: 12
  • Total rooms and suites: 1316

† Fees may apply
  • 24-hour room service
  • ATM/Cash machine†
  • Beauty shop/salon†
  • Bell staff/porter
  • Business center†
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange†
  • Doctor on call†
  • Dry cleaning†
more (+)
  • 24-hour room service
  • ATM/Cash machine†
  • Beauty shop/salon†
  • Bell staff/porter
  • Business center†
  • Complimentary wireless internet
  • Concierge desk
  • Currency exchange†
  • Doctor on call†
  • Dry cleaning†
  • Exercise gym
  • Gift/News stand†
  • Golf†
  • Laundry/Valet service†
  • Pool
  • Spa†
  • Valet parking
  • Please contact the hotel for additional information.

† Fees may apply

Grand Deluxe Resort View


Bedding: 1 king or 2 double beds -specific bedding types can not be guaranteed

Occupancy Limits:  4 adults, 2 children, 4 total

Additional Amenities
-Smart TV
-CHI® hairdryer and flat iron
-CHI® bath amenities
-Pillow menu
-Aromatherapy menu
-Beach bag
-Double whirlpool tub
-Liquor dispenser
-Daily refreshed minibar

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Coffee/Tea maker
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Slippers
  • Telephone
  • Turn down service
  • Upgraded bathroom amenities
  • Widescreen TV
  • Wireless internet connection

Grand Deluxe Garden View


Bedding: 1 king or 2 double beds -specific bedding types can not be guaranteed

Occupancy Limits:  4 adults, 2 children, 4 total

Additional Amenities
-Smart TV
-CHI® hairdryer and flat iron
-CHI® bath amenities
-Pillow menu
-Aromatherapy menu
-Beach bag
-Double whirlpool tub
-Liquor dispenser
-Daily refreshed minibar

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Coffee/Tea maker
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Slippers
  • Telephone
  • Turn down service
  • Upgraded bathroom amenities
  • Widescreen TV
  • Wireless internet connection

Grand Swim Up Suite


Bedding: 1 king or 2 double beds -specific bedding types can not be guaranteed

Occupancy Limits:  4 adults, 2 children, 4 total

Additional Amenities
-Smart TV
-CHI® hairdryer and flat iron
-CHI® bath amenities
-Pillow menu
-Aromatherapy menu
-Beach bag
-Double whirlpool tub
-Liquor dispenser
-Daily refreshed minibar

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Coffee/Tea maker
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Slippers
  • Telephone
  • Turn down service
  • Upgraded bathroom amenities
  • Widescreen TV
  • Wireless internet connection

Grand Family Deluxe


Bedding: 2 connecting rooms - one room with a king bed and 2 double beds in second bedroom

Occupancy Limits:  4 adults, 4 children, 6 total

Additional Amenities
-Smart TV
-Xbox 360/DVD player
-Selection of DVDs/Xbox games upon request
-Fun in the Sun Bucket Kit
-CHI® hairdryer and flat iron
-L'Oreal Kids® bath amenities
-Pillow menu
-Aromatherapy menu
-Beach bag
-Double whirlpool tub
-Liquor dispenser
-Daily refreshed minibar

  • Air conditioning individually controlled in room
  • Alarm clock
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Coffee/Tea maker
  • Hairdryer
  • iPod docking station
  • Iron
  • Ironing board
  • Minibar
  • Non-smoking
  • Safe large enough to accommodate a laptop
  • Slippers
  • Telephone
  • Turn down service
  • Upgraded bathroom amenities
  • Widescreen TV
  • Wireless internet connection


† Fees may apply
Asian Restaurant

Serving a la carte dinner


Buffet Restaurant

Serving breakfast, lunch and dinner


Caribbean Restaurant

Serving buffet breakfast and lunch, dinner a la carte 


French Restaurant

Serving a la carte dinner


Italian Restaurant

Serving a la carte dinner


Lebanese Restaurant

Serving breakfast and dinner, buffet style.


Los Tacos

Serving lunch and dinner a la carte


Mexican Restaurant

Serving buffet breakfast, dinner a la carte


PALACE RESORTS PARTNERS WITH CERTIFIED ANGUS BEEF®

All-inclusive leader reinforces commitment to excellence by serving the highest quality beef at all properties throughout Mexico and the Caribbean.


Peruvian Restaurant

Serving buffet breakfast and lunch, a la carte dinner


Snack Selva

Snack service a la carte


Steakhouse

Serving a la carte dinner


Various Lounges/Bars

Tapas and Wine Bar
Sweet and Coffee
Beach Club
Lobby Bar
Swim Up Bar Caribbean
Swim Bar Peruvian
Wet Bar Grand Terrace
Lounge Bar Caribbean Terrace
Disco


  • Fitness center on-site
  • Pool

    7 outdoor pools, 5 swim up bars


  • Spa†
  • Golf†
    Jack Nicklaus Signature Golf Course peacefully nestled in the natural flora and fauna of a Cancun paradise

† Fees may apply

Carretera Cancun-Chetumal Km. 340  
Cancun, QR 77500
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Family, Golf, Luxury, Nightlife, Romance, Spa, Wedding
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Prices include government taxes and fees, but do not include baggage fees. See Details.
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