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Carretera Chetumal-Puerto Juarez KM 256-100  
Riviera Maya, QR 77710
MEXICO

4.5 of 5 stars

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Based on 2952 reviews
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Nestled amidst the sugary-white sands and crystal-clear waters of the Mexican Caribbean, this superior retreat appeals to families, spa-lovers and couples looking to tie the knot. With an expert blend of modern amenities and inspired designs that are in perfect harmony with the tropical surroundings of the Riviera Maya, guests are treated to pampering spa treatments, over 20 bars including swim-up bars and a disco, romantic wedding services, all-suite accommodations and family-friendly amenities like 24-hour dining and entertainment, supervised activity programs where your little ones can make arts and crafts, play games and meet new friends and dynamic facilities like mini-golf, water sports and tennis. Created to accommodate the complete comfort and convenience of each and every guest, this polished oceanfront resort ensures unforgettable vacation experiences from spectacular sun-up to sun-down.
Location: Riviera Maya - Beach
  • The Municipality of Solidaridad will be charging an Eco Tax of 10.00 Mexico Pesos (approx. $0.55 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings
† Fees may apply
  • 24-hour front desk
  • Accessible facilities
  • Accessible rooms
  • ATM/Cash machine†
  • Babysitting†
  • Business services†
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
† Fees may apply

Junior Suite

Bedding- 2 double beds or 1 king bed and 1 sofa bed

Bedding cannot be guaranteed.

Occupancy limits- 4 adults, 3 children, 5 total


Maximum of 3 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-17 are surcharged.

Effective 12/21/17

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-17 are surcharged.


Mayan Suite

Bedding- 1 king bed

Occupancy limits- 2 adults, 0 children, 2 total

This room category is adults only. This category also has exterior Mayan showers.

One Bedroom Suite

Bedding- 1 king bed and 1 sofa bed

Occupancy limits- 4 adults, 2 children, 4 total

A maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-17 are surcharged.

Additional Amenities- *Living room with sofa sleeper

Effective 12/21/17

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through age 2 stay free in existing beds with at least 2 adults. Children ages 3-17 are surcharged.



† Fees may apply

Various Lounges/Bars

**Please note not all bars are located directly on the White Sand side of the complex
********************************
Riviera Lobby Bar - Located in the Grand Palladium Riviera

White Sand Lobby Bar - Located in the Grand Palladium White Sand

Kantenah Lobby Bar - Located in the Grand Palladium Kantenah

Colonial Lobby Bar - Located in the Grand Palladium Colonial

Churchill Bar - Located in the Grand Palladium Kantenah, Smokers permitted - International Premium drinks

Hemingway Bar - Located in the Grand Palladium Kantenah - Non-smoking - Premium international drinks, Reading lounge and books offered, Selection of table games.

La Plaza Bar - Located next to the theatre in Grand Palladium Colonial

Sport Bar - Located at Grand Palladium Colonial

Sunset Boulevard - Located at Grand Palladium Riviera

El Teatro Bar


Various Restaurants

**Please note - not all restaurants are located directly on the White Sand side of the complex**
********************************
Buffet style restaurants:
-La Laguna Restaurant - Italian corner and Show Cooking. Breakfast, lunch and drink service

-Kabah Restaurant - Located in the Grand Palladium Riviera - serving breakfast, lunch and dinner

-La Hacienda Restaurant - Located in the Grand Palladium Colonial - serving breakfast, lunch and dinner

-Tikal Restaurant - Located in Grand Palladium Kantenah - serving breakfast and dinner

-Gran Azul Restaurant - Located at the main pool of the Grand Palladium Colonial - serving breakfast and lunch
********************************
A La Carte Restaurants:
Dinner service - Open 5:30pm - 10:30pm
-Portofino Restaurant - Located in the Grand Palladium White Sand, Italian style cuisine
-Ribs & More Restaurant - Located in the Grand Palladium White Sand, Grill and barbecue style dinner
-Opavao Restaurant - Located in the Grand Palladium White Sand, Brazilian cuisine
- Chang Thai - Located in the Grand Palladium Kantenah, Thai cuisine
- La Lola - Located in the Grand Palladium Kantenah, Spanish cuisine
- Sumptuori Restaurant - Located in the Grand Palladium Kantenah, Japanese style cuisine
- La Adelita Restaurant - Located in the Grand Palladium Colonial, Mexican cuisine
- El Dorado Restaurant - Located in the Grand Palladium Colonial, Barbecue style cuisine
- Punta Emilia - Located at the Palladium White Sand, "Rice & Fish" "a la carte"
Open: 6:30pm-10:00pm

Please note - Reservations are no longer required at each restaurant, but it is based on availability. Clients staying in The Royal Suites can pre-reserve a la carte dinner if they wish.

Consult the hotel upon arrival for hours of operation, reservation policies, and dress codes.


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite

    Baby Club for infants 1-3 years.
    Mini-club for children 4-12 years.
    Teens Club for age 13-17 years

    Located at the Grand Palladium Colonial or the Grand Palladium Kantenah


  • Direct access to a beach
  • Fitness center on-site†
  • Motorized Water Sports†
  • Non-Motorized Water Sports

     


  • Pool

    There are 7 pools on site.

    -Large lake style pool - locacted at the Grand Palladium Colonial side

    -Adult only pool - located at the Grand Palladium Colonial side

    -El Rinconcito Pool - located in the Grand Palladium Kantenah

    -Large Lake-Style Pool - located at The Grand Palladium Riviera

    -The Island Pool - located in the Grand Palladium Kantenah (also adults only)

    -Las Rocas Pool - Salt Water pool - located in the Grand Palladium Kantenah This Property has Swim up Bars.


  • Spa†
    Zentropia Spa
  • Tennis court

    6 tennis courts on site


† Fees may apply
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