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Indulge in the enchanting rhythms and flavors of a breathtaking San Juan beach resort.

Let one of the most elegant San Juan luxury resorts, The Ritz-Carlton, San Juan awaken your senses as you fall under the spell of its enchanting rhythms and flavors. Our casual yet elegant luxury hotel envelops guests in a timeless Caribbean setting – perched on a two-mile stretch of a golden sandy beach. Puerto Rican fritters, mamposteao rice and mofongo introduce adventurous palates to the local cuisine. Rum flights find their way on to afternoon agendas. And the percussion-driven beats of bomba and plena enliven the atmosphere with Puerto Rico’s beloved musical heritage. Enjoy a leisurely stroll down the Avenida Isla Verde as your senses also delight in crashing ocean waves, gentle sea breezes and the welcoming sights of our San Juan beachfront hotel and resort.

Location: Puerto Rico - Beach
  • The destination of Puerto Rico is non-smoking in all public areas including hotel/resort grounds. Some hotels may still have smoking designated guestrooms and may allow smoking on the beach.
  • A mandatory hotel-imposed resort fee is included in the room rate. For detailed description of what’s included in the mandatory fee please see hotel policies.
  • Check In: 4:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 21
General Policies:

No name changes allowed. Reservation should be cancelled and rebooked.

General Information -Room taxes are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel. Resort Fee and room taxes are included in vacation price.

Check-in Policy- Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy- Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy- This hotel cannot guarantee a spring-break-free environment.

Transfer Policy- A price may display when children stay free, if your vacation includes transfer to your hotel.

Resort Fee Inclusions:
• Complimentary use of the Spa Fitness Center
• Access to 800# calls
• Local phone calls in the San Juan Metropolitan Area
• High-speed and wireless internet access in all guest rooms
• Limited services at our 24 hour Business Center
• Wireless internet connection in public areas, at the pool and on the beach
• Beach chairs, towels, & umbrellas
• Use of the tennis courts
• In-room coffee and tea
• In-room bottled water
• Participation in the following activities (weather permitting and based on availability): Selection of Daily Fitness Classes

The above list may not be comprehensive. The hotel can provide current inclusions when you check-in.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 3 Nights
    Applies: Sunday - Saturday(1/1/2018 - 12/15/2018)

  • San Juan, PR, USA - Luis Munoz Marin International: 5 miles
    A luxury resort location just 15 minutes away from the airport and the cosmopolitan culture and night life of Old San Juan.
  • Year Built: 1997
  • Last Renovation: 2015
  • Accessible rooms: 1
  • Floors: 10
  • Total rooms: 416

† Fees may apply
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
    Close Close
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Children programs†
more (+)
  • 24-hour front desk
  • 24-hour room service†
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Accessible rooms
  • Airport shuttle service†
  • ATM/Cash machine†
  • Babysitting†
  • Baggage hold†
  • Bell staff/porter
  • Children programs†
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Jacuzzi
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: European Plan†
  • Non-smoking rooms available
  • Parking†
  • Pool
  • Restaurant†
  • Safe deposit box†
  • Sauna
  • Shopping mall†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Valet parking†
  • Wakeup service
  • Water sports†
  • Please contact the hotel for additional information.
  • Business Services†
  • Internet Access†

† Fees may apply

City View King Guestroom, 1 King Bed


Bedding - 1 King bed

Rollaway beds are not permitted.

Occupancy limits - 3 adults, 2 children, 3 total combined.

  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar†
  • Safe
  • Telephone
  • TV
  • Video on demand

City View Double Guestroom, 2 Double Beds


Bedding - 2 Double beds

Rollaway beds are not permitted.

Occupancy limits - 4 adults, 3 children, 4 total combined.

  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Safe
  • Telephone
  • TV
  • Video on demand

Courtyard/Pool View King Guestroom, 1 King Bed


Bedding - 1 King bed

Rollaway beds are not permitted.

Occupancy limits - 3 adults, 2 children, 3 total combined.

  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar†
  • Safe
  • Telephone
  • TV
  • Video on demand

Pool View Junior Suite, 1 King Bed


Bedding - 1 King bed

Occupancy limits - 3 adults, 2 children, 3 total combined.

  • Alarm clock
  • AM/FM radio
  • Bathrobe
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • TV

Courtyard/Pool View Double Guestroom, 2 Double Bed


Bedding - 2 Double beds

Rollaway beds are not permitted.

Occupancy limits - 4 adults, 3 children, 4 total combined.

  • Air conditioning
  • Alarm clock
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Safe
  • Telephone
  • TV
  • Video on demand

Ocean View King Guestroom, 1 King Bed


Bedding - 1 King bed

Rollaway beds are not permitted.

Occupancy limits - 3 adults, 2 children, 3 total combined.

  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar†
  • Safe
  • Telephone
  • TV
  • Video on demand

Ocean View Double Guestroom, 2 Double Beds


Bedding - 2 Double beds

Rollaway beds are not permitted.

Occupancy limits - 4 adults, 3 children, 4 total combined.

  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Safe
  • Telephone
  • TV
  • Video on demand

Club City View King Guestroom. 1 King Bed


Bedding - 1 King bed

Rollaway beds are not permitted.

Occupancy limits - 3 adults, 2 children, 3 total.
Exception: When 3 adults book, no children are allowed.

Maximum of 2 children through age 4 stay free in existing beds with 1 adults.
Children ages 5 - 11 are surcharged.

Club Level benefits:
Club Level combines privacy, comfort and exclusivity with the personalized service and attention to detail that are the hallmarks of The Ritz-Carlton. The welcoming lounge offers complimentary food and beverage presentations, including continental breakfast, light lunch, hors d’oeuvres, cordials and truffles, which may be enjoyed on the private balcony with spectacular views of the ocean.

  • Air conditioning
  • Alarm clock
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Data port†
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • Minibar†
  • Telephone
  • TV
  • Video on demand

Oceanfront King Guestroom,with Balcony, 1 King bed


Bedding - 1 King bed

Occupancy limits - 3 adults, 2 children, 3 total combined.

  • Air conditioning
  • Alarm clock
  • AM/FM radio
  • Balcony/Lanai/Terrace
  • Bathrobe
  • Bathtub/shower combination
  • Cable television
  • Coffee/Tea maker
  • Hairdryer
  • Internet access†
  • Iron
  • Ironing board
  • TV


† Fees may apply
BLT Steak

BLT Steak at the Ritz-Carlton, San Juan offers refined steakhouse dining, the coziness of a French bistro and sleek, modern décor.  Savor our signature warm popovers, along with specially selected steaks, fresh seafood and satisfying sides.  Weekly blackboard specials highlight seasonal flavors and local ingredients. 

Dinner is served daily 6pm to 11pm.  Extensive wine list of more than 400 bottles.


Il Mulino New York

Savor a taste of Italy in the Caribbean as you dine in the elegant, old-world atmosphere of Il Mulino New York and linger over the vibrant flavors inspired by the cuisine of Italy's Abruzzi region.  Open for dinner.


Mares

Forged and inspired by the natural abundance of tropical life, Mares is a casual dining destination offering a range of the Atlantic and Caribbean's finest cuisine.  Indoor dining or al fresco overlooking the pool and gardens, Monday to Sunday.  Open for breakfast and lunch.  Sushi menu served daily from 5pm to 10pm. 


The Lobby Lounge

Menu is designed to allow the sampling of many flavors through tapas style food portions and beverage flights including martinis, wines and rums. 

- Daily happy hours on beer, wine and selected cocktails
- Extensive wine list, available by the glass or the bottle
- Sushi menu served daily from 5pm - 10pm
- Resort elegant attire requested


The Ocean Bar and Grill

Beachfront with direct access to beach and pool.  Open for lunch and early dinner. Casual attire.


  • Children's program, onsite†
    Young guests, ages 5 through 12, will enjoy a variety of supervised activites, both indoors and outdoors, which includes sand-castle sculpting, educational games, art and crafts and movies.

    The Ritz Kids Spa services, for young guests including manicures, pedicures, haircuts and facials.
  • Direct access to a beach
  • Fitness center on-site

    Revitalize your mind and body at the Fitness Center, with state-of-the-art cardiovascular equipment and a variety of classes including group cycling, kickboxing, yoga and more. Fitness assessment and personal training are available. Our complete Fitness Center features weight training and cardiovascular equipment, an aerobics studio and the services of a personal trainer.

    Available 24 hours with room key.


  • Gambling†

    Find plenty of excitement and memories at The Ritz-Carlton, San Juan, a luxury resort and casino that courts Lady Luck with the elegance of a bygone era.

    The casino at The Ritz-Carlton, San Juan features:

    •Elegant décor evocative of a bygone era
    •Traditional casino games such as Blackjack, Roulette, Three Card Poker, Mini Baccarat and Let It Ride
    •More than 329 slot machines with different denominations and themes
    •Live music on weekends at night
    •Complimentary Players Club Membership


  • Jacuzzi
  • Non-Motorized Water Sports†
    Famous reef areas for diving and snorkeling, as well as fishing clubs and sailing are nearby.
  • Pool

    Beachfront pool and Jacuzzi

    Take in the scenic views of the sun-kissed sand and gleaming waters of the Atlantic Ocean, or simply relax poolside from the comfort of a lounge chair. Equipped with pavilions, cabanas, lounge chairs and towels, this is the perfect family-friendly location to relax in the sun.


  • Sauna
  • Spa†

    Discover the art to relaxing at our spa hotel in Puerto Rico.

    Escape to The Ritz-Carlton, San Juan spa and let us melt stress away with the healing properties of Puerto Rico’s naturally soothing elements. Our spa’s signature therapies, including a detoxifying body scrub enhanced by the Caribbean fleur of Puerto Rican coffee and a deep moisture massage applied with warm coconut milk, are designed to soothe the soul and rejuvenate the body.

    The 12,000 square-foot San Juan spa, complete with 11 treatment rooms, provides the latest in skin and touch therapies, as well as a full-service salon boasting fine hair, makeup and nail services. To further enhance your experience, separate steam rooms, a co-ed sauna and whirlpool encourage relaxation, while a state-of-the-art Fitness Center and Wellness Studio revitalize your mind and body. Extend that comforting spa feeling by bringing home the luxurious products and accessories you cannot live without from our luxury spa hotel.


  • Tennis court†

    The Ritz-Carlton, San Juan invites you to enjoy a private tennis lesson from our internationally recognized tennis pro, Kamil Assad, on one of Puerto Rico’s only beachfront hard courts. Whether looking for tips to improve your game or just curious to learn the basics, Kamil has built a reputation around creating a fun atmosphere that players at every level can enjoy. Kamil has a lifetime of diverse experience from training professional athletes to just having fun with kids on the court. Simply put, his passion is people and tennis. Lace them up, and let Kamil turn your tennis experience into a memory for a lifetime.

    The Ritz-Carlton, San Juan offers:
    •Two professional tennis courts
    •On-property PTR tennis professional
    •Group & private lessons available
    •Fees apply


  • Golf†
    Golf Course located within 5 Miles of Property.
  • Other Local Attractions
    15 minutes East of Historic Old San Juan
    45 minutes away from of El Yunque, the only tropical rainforest in the U.S. forest system
    10 minutes from the Puerto Rico Museum of Art
    15 minutes from Plaza Las Americas, the largest shopping mall in Latin America

† Fees may apply
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SUMMER DEALS!
Travel Dates:
Now - 9/30/2017  
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SUMMER DEALS!

Complimentary Breakfast for children with a Maximum of 2 children per room up to 6 years of age when accompanied by a paying adult in Mares Restaurant.

Complimentary Welcome Rum Drink. (2 drinks per room maximum)

One-time $50 Hotel Resort Credit per room

Important Information: Exclusions may apply. Offer subject to change without prior notice.  Further details will be provided upon hotel check-in.

Valid Booking Dates: Now - 9/15/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

6961 Ave Gobernadores  
Carolina, Puerto Rico 00979
PUERTO RICO

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