Hotel Promotions
Up to $1460 in Resort Credits.
Resort Credit Includes:

Renova Spa - $200 in coupons
Weddings by Riu - $200 in coupons
Romantic Dinner - $60 in coupons
Photos - $40 in coupons
Riviera Cancun Golf - $960 in coupons

Terms and Conditions: Resort Credits apply as discounts on selected services only. 
The total of credits is per room per stay, for guests 18 and older, the age might change depending on the promotion.
This promotion is subject to availability and inclusions are subject to changes without prior notice.
Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or be exchanged for cash; some restrictions apply.

Applicable Dates:
Booking Dates: 01 Apr 2026 to 22 Dec 2026
Travel Dates: 01 Apr 2026 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $840 in Resort Credits.
Resort Credit Includes:
Renova Spa - $200 in coupons
Weddings by Riu - $100 in coupons
Romantic Dinner - $30 in coupons
Photos - $30 in coupons
Riviera Cancun Golf - $480 in coupons

Terms and Conditions: Resort Credits apply as discounts on selected services only. 
The total of credits is per room per stay, for guests 18 and older, the age might change depending on the promotion.
This promotion is subject to availability and inclusions are subject to changes without prior notice.
Resort Credits are non-transferable, non-cumulative, non-refundable, non-combinable and cannot be used for future stays or be exchanged for cash; some restrictions apply.

Applicable Dates:
Booking Dates: 01 Apr 2026 to 22 Dec 2026
Travel Dates: 01 Apr 2026 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions
Guests celebrating their honeymoon with us will receive the following amenities:
* Surprise welcome gift in their room
* Small bottle of Tequila
* King Bed ( subject to availability)
*  Late Check out (subject to availability at time of departure)
* Complimentary upgrade to next available room category ( subject to availability and upon request)
*  $35 Spa Credit for "Senses", a 120 minute service which includes a Hot Stone massage and Flash Facial for two. This discount applies per couple per stay and does not apply with other promotions and discounts. This spa credit only applies to the specific service as indicated and cannot be used for a different service. Only one Spa Credit can be used per spa service.

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:   Proof of marriage must be provided at check-in. Emission date of less than 90 days. Restrictions and health protocols may apply and vary for each destination as well as time of travel.
Applicable Dates:
Booking Dates: 14 Jul 2026 to 23 Dec 2027
Travel Dates: 14 Jul 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Elite Club Amenities
Elite Club Amenities include:
 
*Priority access at reception and Elite Club wristband
*Confirmed late check out until 1:00 pm 
*Exclusive welcome gift
*Premium room locations
*Upgraded in-room liquor dispenser with premium brands
*Upgraded minibar with snacks and a bottle of wine
*In-room aromatherapy
*Premium branded drinks
*Upgraded room service menu
*Exclusive area for breakfast, including a-la-carte menu
*Exclusive Elite Club a-la-carte restaurant for dinner
 
Important Information: Redemption information will be provided upon check-in. Some restrictions may apply.
Applicable Dates:
Booking Dates: 17 Sep 2026 to 23 Dec 2027
Travel Dates: 17 Sep 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
The all-inclusive program includes the following amenities:

• All meals, snacks and local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
• Snacks and drinks 24 hours a day.
• Room service 24 hours a day.
• Regularly refilled minibar and liquor dispenser in the guest rooms.
• Turndown service.
• In-room safe.
• Free sports, activities and entertainment programme; kayaking, pedaloes (pedal boat), bodyboarding, snorkel gear.
• Free wellness facilities (gym).
• Drinks service at the pool.
• Premium-branded drinks throughout hotel.
•WiFi throughout the hotel.
• Live music, shows & Riu entertainment
• All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.

Important Information:  Redemption information will be provided by the hotel at check-in.
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026;09 Feb 2026 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2026;24 Dec 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guests staying at Riu Palace Kukulkan have full access of the resort facilities at:

• Riu Palace Peninsula
• Riu Palace Las Americas
• Riu Cancun
• Riu Caribe
• Riu Palace Costa Mujeres
• Riu Dunamar
• Riu Latino

Important Information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in.  Transportation available but not included.  Please be aware that breakfast and dinner must be taken at the booked hotel.
Applicable Dates:
Booking Dates: 28 Jun 2022 to 23 Dec 2026;09 Feb 2026 to 23 Dec 2027
Travel Dates: 24 Dec 2022 to 23 Dec 2026;24 Dec 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Lounges/Bars
    • Daiquiri, Lobby bar featuring a mixologist
    • La Latina, Lounge bar with terrace
    • Capuchino, Patisserie & ice cream parlor
    • Mamasita, Swim-up bar
    • Sports Bar, 24 hours
    • Pepe´s Food, Snack bar grill
  • Various Restaurant
    1 Don Julio: Main restaurant buffet with live cooking stations
    2 Sunakku: Japanese a la carte restaurant for dinner
    3 La Casa De Las Flores: Mexican a la carte restaurant for dinner
    4 Rossini: Italian a la carte restaurant for dinner
    5 Krystal: Gourmet Fusion a la carte restaurant for dinner
    6 Steakhouse: Steakhouse a la carte restaurant for dinner.
Room Type
  • Junior Suite Ocean View Elite Club
    Bedding : 2 double beds or 1 king size bed.

    Bedding is not guaranteed and is based on availability at check-in

    Occupancy Limit: 3 Adult, 3 Total

    Additional Amenities: Satellite flat-screen TV with Casting feature available, Liquor dispenser: 4 bottles regularly restocked.
    • Air conditioning
    • Alarm clock
    • Bathrobe
    • Bathroom amenities
    • Bathtub
    • Ceiling fan
    • Coffee/Tea Maker
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • In-Room Safe
    • Iron and Ironing Board
    • Satellite television
    • Shower
    • Telephone
    • Wireless internet connection
  • Junior Suite Ocean Front Elite Club
    Bedding : 1 king size bed.

    Occupancy Limit: 2 Adult, 2 Total

    Additional Amenities: Satellite flat-screen TV with Casting feature available, Liquor dispenser: 4 bottles regularly restocked.
    • Air conditioning
    • Alarm clock
    • Bathrobe
    • Bathroom amenities
    • Bathtub
    • Ceiling fan
    • Coffee/Tea Maker
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Shower
    • Telephone
    • Wireless internet connection
  • Suite Ocean View Elite Club
    Bedding : 1 king size bed.

    Occupancy Limit: 2 Adult, 2 Total

    Additional Amenities: Satellite flat-screen TV with Casting feature available, Liquor dispenser: 4 bottles regularly restocked.
    • Air conditioning
    • Alarm clock
    • Bathrobe
    • Bathroom amenities
    • Bathtub
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Shower
    • Wireless internet connection
  • Junior Suite
    Bedding : 2 double beds or 1 king size bed.

    Bedding is not guaranteed and is based on availability at check-in

    Occupancy Limit: 3 Adult, 3 Total

    Additional Amenities: Satellite flat-screen TV with Casting feature available, Liquor dispenser: 4 bottles regularly restocked.
    • Air conditioning
    • Alarm clock
    • Bathroom amenities
    • Bathtub
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Shower
    • Wireless internet connection
  • Junior Suite Partial Ocean View
    Bedding : 2 double beds or 1 king size bed.

    Bedding is not guaranteed and is based on availability at check-in

    Occupancy Limit: 3 Adult, 3 Total

    Additional Amenities: Satellite flat-screen TV with Casting feature available, Liquor dispenser: 4 bottles regularly restocked.
    • Air conditioning
    • Alarm clock
    • Bathroom amenities
    • Bathtub
    • Ceiling fan
    • Coffee/Tea Maker
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Shower
    • Telephone
    • Wireless internet connection
  • Junior Suite Ocean View
    Bedding : 2 double beds or 1 king size bed.

    Bedding is not guaranteed and is based on availability at check-in

    Occupancy Limit: 3 Adult, 3 Total

    Additional Amenities: Satellite flat-screen TV with Casting feature available, Liquor dispenser: 4 bottles regularly restocked.
    • Air conditioning
    • Alarm clock
    • Bathroom amenities
    • Bathtub
    • Ceiling fan
    • Coffee/Tea Maker
    • Dual sinks, hair dryer and make-up mirror in the bathroom
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Shower
    • Telephone
    • Wireless internet connection
  • Accessible Junior Suite
    Bedding : 1 king size bed.

    Occupancy Limit: 2 Adult, 2 Total

    Additional Amenities: Satellite flat-screen TV with Casting feature available, Liquor dispenser: 4 bottles regularly restocked.
    • Air conditioning
    • Bathtub
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Shower
    • Widescreen TV
    • Wireless Internet Access
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
  • Baggage hold
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand*
  • 24-hour front desk
  • 24-hour room service
  • Complies with Local/State/Federal laws for disabled
  • Baggage hold
  • Bell staff/porter
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand*
  • Golf, Offsite*
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service*
  • Lounges/bars
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Room service
  • Safe deposit box
  • Sauna
  • Spa*
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports*

* Fees may apply

On-Site Recreation
  • Direct access to a beach
  • Fitness center on-site
  • Golf *
  • Motorized Water Sports *
    - Scuba diving school
    - Snorkel excursion
    - Banana boat
    - Deep sea fishing
    - Wave runner
    - Catamaran
    - Fast cat
    - Excursion
    - Parasailing
  • Nightclubs
    On-site Entertainment:
    -Daily activities for adults, 7 days a week
    -Nightly entertainment including live music and Riu theme shows.
    -Disco at Riu Cancun entrances and drinks are included, open 6 days a week.
  • Non-Motorized Water Sports
     - Sailing
    - Kayaking
    - Introductory scuba lessons in pool
    - Body boarding
  • Pool
    There are 4 pools on-site.

    Elite Club - Exclusive pool area with premium branded drinks.
  • Sauna
  • Spa *

* Fees may apply

Opening late fall 2022! The all-inclusive, 24-hour Riu Palace Kukulkan is located in the heart of one of the biggest tourist destinations in Cancun. The property is situated on a dazzling stretch of white-sand beach and is framed by tropical vegetation and clear turquoise water.


Enjoy a day of relaxation by indulging at the Renova Spa, with a variety of treatments to choose from. The hotel also offers a sauna, jacuzzi, and swimming pools, where sunbathing with a cocktail in hand is a must.


The renowned all-inclusive program invites you to taste a huge variety of dishes, from local to international recipes. The themed restaurants have a wide variety of options, including Japanese, Italian, or Mexican.


Staying fit during your vacation is possible thanks to the fitness center, volleyball, and non-motorized water sports like kayaking and snorkeling. Adults won't feel bored thanks to live shows, music, and other entertainment both day and night. 

Property Information

Year Built: 2022
Total available rooms and suites: 428
Boulevard Kukulcan, KM 12, Zona Hotelera, Cancun, QR, 77500, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 1739 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Such a blast

    Alfredo was our main bartender for the three nights we stayed, and he was wonderful! He always had a smile on his face and was happy to help or give recommendations. He was so kind and welcoming, and his friendly attitude made our stay even better. Thank you, Alfredo, for the excellent service!

    Nov 03, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Our expirience at Kukulkan

    I had a wonderful stay at this hotel! Everything was excellent, from the beautiful atmosphere to the friendly and attentive staff. A special shout-out to Alfredo, the bartender, who deserves recognition for his outstanding service! He was incredibly friendly, welcoming, and attentive, always making sure we had a great time. His excellent personality and hospitality made every visit to the bar enjoyable. Thank you to the entire team for making our stay so memorable. We would definitely recommend this hotel and look forward to coming back!

    Oct 30, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent

    Alonso and Jahir who are apart of the entertainment team did outstanding. They remember the guests by their names and do everything to make your experience special!! The Steakhouse restaurant was an extravagant highlight as well shoutout to the whole team their 💕

    Oct 30, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Review.

    I enjoyed my stay here! I unfortunately had an ankle injury and needed a knee scooter to get around and was able to get around with no problem. The staff were amazing. Special shoutout to Alfredo at the Daiquiri bar. He's not only a good bartender but just overall amazing. I would suggest adding more activities in the evening outside of the themed parties but overall a great time.

    Oct 29, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Amazing Adults only resort

    I had a wonderful time here. I stayed in room 159. It was very clean. My only con was when I came in, my room was not ready, but I had a wonderful experience. Alfredo at the daiquiri bar was phenomenal; he made wonderful drinks and gave great drink suggestions and mystery drinks. Following his coworker Darwing when Alfredo wasn’t there he helped make amazing drinks as well.The steakhouse is on my top recommendations: 10 out of 10 highly recommend.

    Oct 29, 2026
Hotel Advisories
  • AdvisoryStudent Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 85.40 Mexican Pesos per room per night occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - A minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.
  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50

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