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A regal landmark against the Cancun skyline, the Riu Cancun captures the radiance of the bright Mexican sun and the natural beauty of the Caribbean Sea. Ideal for active travelers, families and spa enthusiasts, the Riu Cancun provides oceanfront facilities and a great location nearby the dining, entertainment and nightlife of Cancun’s Hotel Zone. Surrounded by manicured gardens and sparkling pools, guests enjoy unforgettable dining, nightly entertainment, a night club, fun-filled activities and family-friendly amenities including a kid’s pool, a kid’s activities club and a playground. Where the sun and sand of Cancun, Mexico create the perfect setting for relaxation and fun, the Riu Cancun helps create vacation memories to last a lifetime.
Location: Cancun - Beach
  • Riu does not allow Spring Break Customers
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies: At least one person 21 years or older is required in every room during the months of February through May. During the remainder of the year, at least one person 18 years or older is required in every room.
The Hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age. Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises. Parties in rooms are not permitted. Unruly behavior by individuals or groups is not allowed at any property at any time during the year.


Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(12/24/2017 - 4/30/2018)

Early Departure Policy
  • Early Departure Penalty: 100% of remaining balance
    Applies: Sunday - Saturday(3/22/2016 - 12/23/2017)
No Show Policy
  • No Show Penalty: 100% of balance due
    Applies: Sunday - Saturday(3/22/2016 - 12/23/2017)
  • Cancun, Mexico (CUN): 12 miles
  • Year Built: 2003
  • Accessible rooms: 6
  • Floors: 15
  • Total rooms: 569

† Fees may apply
  • 24-hour front desk
  • Accessible facilities
    Close Close
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
more (+)
  • 24-hour front desk
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators
  • Exercise gym
  • Free parking
  • Game room
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
  • Free wedding packages are available.
    For more information on the required documentation, please see our frequently asked questions at www.weddingsbyriu.com. To reserve your Wedding Package, please visit www.weddingsbyriu.com and submit your request. If you have further questions or require additional information, please contact us via email weddings@riu.com or visit www.weddingsbyriu.com or contact the hotel directly.

† Fees may apply

Oceanview


View - Ocean

Bedding: 1 King Bed or 2 double beds. bedding not guaranteed.

Occupancy limits -3 adults, 2 children, 4 total combined.

A maximum of 2 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults.

Additional amenities- Liquor dispenser

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Cable television
  • Ceiling fan
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower
  • Telephone
  • TV

Junior Suite Oceanview


View - Ocean

Bedding: 1 King Bed or 2 double beds. bedding not guaranteed.

Occupancy limits - 4 adults, 3 children, 5 total combined.

A maximum of 3 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults.

Travel starting 12/24/17:

Occupancy limits - 3 adults, 2 children, 4 total combined.

A maximum of 2 children through the age of 1 stay free in existing beds when sharing a room with at least 2 adults.

Additional amenities- Liquor dispenser

  • Air conditioning
  • Bathtub/shower combination
  • Cable television
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV

Suite Ocean View


View - Ocean

Bedding: 1 King Bed, living room area with sofa

Occupancy limits - 2 adults, 0 children, 2 total. - Adults only.

Additional amenities- Liquor dispenser

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathroom amenities
  • Bathtub
  • Ceiling fan
  • Direct dial phone number
  • Hairdryer
  • High Definition (HD) Flat Panel Television - 32 inches or greater
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Shower


† Fees may apply
Various Lounges/Bars

*"La Punta" lobby bar
*"La Fiesta" lounge bar
*Sports bar
*"El Faro" bar
*"Wet n’ Drinking" swim-up bar and poolside bar


Various Restaurants

Don Juan - Offering breakfast buffet and international dinner buffet with show cooking stations.

Kawachi - Japanese speciality restaurant for dinner.

La Mision - Offering continental breakfast, lunch buffet, and snacks. Restaurant has a grilled steakhouse theme for dinner

Brazilian Rodizio - Theme restaurant serving Mediterranean cuisine.


  • Children's pool
    There is 1 children's pool on site.
  • Children's program, onsite
    Mini Club
    Children's playground
    Different activities such as drawing, watching movies, making theater plays, games, etc.
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    1 Indoor Hot Tub 3 Outdoor Hot Tubs
  • Motorized Water Sports†
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc.
  • Non-Motorized Water Sports
    Windsurfing, sailing, kayaks, snorkel gear, body board, one introductory scuba lesson in the pool, paddle boat, others.
  • Pool
    There are 4 pools on site. Outdoor swimming pools: separate relaxation pool with jacuzzi and children´s pool. This Property has Swim up Bars.
  • Sauna
  • Spa†
  • Tennis court
    There are 1 tennis courts onsite. There are 1 lit tennis courts onsite.
  • Golf†
    Golf Course located within a Mile of Property.
  • On-site Entertainment
    Daily activities for adults 6 days a week

    Nightly entertainment including live music and Riu theme shows

    Disco (entrance and drinks included) open 6 days a week

† Fees may apply
Five Most Recent Trip Advisor Reviews

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Funjet Promotions


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$35 Spa Credit!
Travel Dates:
Now - 12/23/2017  
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$35 Spa Credit!

Guests will receive a $35 USD Spa Credit at Renova Spa good towards an 80 minute Renova Combination massage.  Offer is valid per adult, per stay.

Important Information: Redemption information to be provided by hotel at check-in. Not accumulative with other spa promotions.  Any unused portion will not be refunded. Gratuities, taxes and service charges not included. Minimum age is 18.

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Inclusions!
Travel Dates:
Now - 12/23/2017  
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Honeymoon Inclusions!

Guests celebrating their honeymoon with us will receive the following amenities:
• Surprise welcome gift in their room. 
• Small bottle of Tequila.
• King bed (subject to availability at time of check-in)
• Late check-out (subject to availability at time of departure)
• Complimentary upgrade to next available room category (subject to availability and upon request)
 
To receive this offer, just enter "Honeymoon" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in.

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Golf Discounts Available!
Travel Dates:
Now - 12/23/2017  
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Golf Discounts Available!

Guests will receive discounted rates for golf at the Puerto Cancún.

Inclusions:

  • Golf Cart
  • Game Accessories
  • Practice Balls

Important information:  To book appointments call (52+998) 279-9669 or (52+998) 800-1072.  Any unused portion will not be refunded.  Guests are allowed to book at least 24 hours in advance.

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

Blvd. Kukulcan, Km 9, Manzana 50, Lote 5, Zona Hotelera  
Cancun  77500
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Golf, Luxury, Nightlife, Romance, Shopping, Snorkeling, Spa, Wedding
TripAdvisor Traveler Rating

TripAdvisor Traveler Rating

Based on 10131 reviews
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Prices include government taxes and fees, but do not include baggage fees. See Details.
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