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Ideal for fun-filled family getaways, relaxing spa retreats and luxury vacations, this inspired resort provides first class service and sensational amenities. Surrounded by splendid gardens, lush tropical palms and the bright blue waters of the Mexican Caribbean, guests are transported into a world of complete pampering with daily and nightly entertainment; kid-friendly amenities including a supervised activities club, playground and children’s pool; opulent massage and beauty treatments at the Renova Spa; a selection of buffet and a la carte restaurants serving everything from Japanese to Brazilian cuisine; premiere guestrooms complete with 24-hour room service, a regularly restocked mini-bar and liquor dispenser and a private balcony or terrace and all-inclusive exchange privileges at all the Riu hotels in Playacar. Convenient to the dining, shopping and entertainment of Playa del Carmen, this fantastic resort will leave guests refreshed and revived.
Location: Playa del Carmen - Beach
  • Riu does not allow Spring Break Customers
  • The Municipality of Solidaridad will be charging an Eco Tax of 10.00 Mexico Pesos (approx. $0.55 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • The Municipality of Solidaridad will be charging an Eco Tax of 20.00 Mexico Pesos (approx. $1.10 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the natural beauty of the destination the area and its surroundings.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
General Policies:

Check-in Policy:  Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:  Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies:  At least one person 21 years or older is required in every room during the months of February through May. During the remainder of the year, at least one person 18 years or older is required in every room.
The Hotel reserves the right of admission and may request a guest present his/her passport or official ID as proof of age. Guests can and will be removed from the property, at their own expense, if any disturbance or complaint from other guests or hotel staff arises.


Transfer Policy:  A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:  Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(12/24/2017 - 4/30/2018)

  • Cancun, Mexico (CUN): 36 miles
  • Year Built: 1999
  • Accessible rooms: 4
  • Floors: 3
  • Total rooms: 434

† Fees may apply
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
    Close Close
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Elevators
more (+)
  • 24-hour front desk
  • 24-hour room service
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Elevators
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services†
  • Laundry/Valet service†
  • Lounges/bars†
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa†
  • Tennis court
  • Tour/sightseeing desk
  • Wakeup service
  • Water sports†
  • Free wedding packages are available.
    For more information on the required documentation, please see our frequently asked questions at www.weddingsbyriu.com. To reserve your Wedding Package, please visit www.weddingsbyriu.com and submit your request. If you have further questions or require additional information, please contact us via email weddings@riu.com or visit www.weddingsbyriu.com or contact the hotel directly.

† Fees may apply

Junior Suite


View - Garden

Bedding- 1 king or 2 double beds

Occupancy limits-  3 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Amenities- Liquor dispenser

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV

Junior Suite Superior


View - Courtyard

Bedding -1 king or 2 double beds

Occupancy limits-  3 adults, 2 children, 4 total combined.

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Amenities- Liquor dispenser

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV

Suite


Bedding- 1 King bed with sofa

Occupancy limits-  3 adults, 1 child, 3 total combined.

Maximum of 1 child through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Amenities- Liquor dispenser

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Ceiling fan
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV

Suite Jacuzzi


Bedding- 1 King bed with sofa

Occupancy limits-  3 adults, 1 child, 3 total combined.

Maximum of 1 child through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Amenities- Liquor dispenser

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Coffee/Tea maker
  • Hairdryer
  • Iron
  • Ironing board
  • Jacuzzi
  • Minibar
  • Safe
  • Satellite television
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

-"Bar Cubano" lobby bar
-"Los Mariachis" lounge bar with terrace
-"El Kiosko" pavilion bar
-"El Palmeral" swim up and poolside bar
-Beach bar
-"Capuchino" pâtisserie & ice cream parlor


Various Restaurants

-"Don Julian" restaurant with terrace
-"La Bodega" Mexican restaurant
-"Krystal" Fusion Restaurant
-"Miyagi" Japanese restaurant
-"Guacamole" beach restaurant/ Grill and steakhouse
-"La Dolce Vita" Italian restaurant

Some restaurants may only operate on select schedules and may expect appropriate dress. Consult the hotel upon arrival for hours of operation and dress codes.


  • Children's pool
    There is 1 children's pool on site.
  • Children's program
    RiuLand
  • Direct access to a beach
  • Fitness center on-site
  • Hot tub
    2 Outdoor Hot Tubs
  • Motorized Water Sports†
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc.
  • Non-Motorized Water Sports
    Windsurfing, sailing, kayaks, snorkel gear, body board, one introductory scuba lesson in the pool, paddle boat, others.
  • Pool
    There are 4 pools on site.
  • Sauna
  • Spa†
  • Tennis court
    There are 2 tennis courts onsite. There are 2 lit tennis courts onsite.
  • Golf†
    Golf Course located within 5 Miles of Property.
  • On-site Entertainment
    Musical performances and Riu theme shows

† Fees may apply
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Funjet Promotions


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$35 Spa Credit!
Travel Dates:
Now - 12/23/2017  
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$35 Spa Credit!

Guests will receive a $35 USD Spa Credit at Renova Spa good towards an 80 minute Renova Combination massage.  Offer is valid per adult, per stay.

Important Information: Redemption information to be provided by hotel at check-in.  Not accumulative with other spa promotions.  Any unused portion will not be refunded.  Gratuities, taxes and service charges not included.  Minimum age is 18.

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Inclusions!
Travel Dates:
Now - 12/23/2017  
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Honeymoon Inclusions!

Guests celebrating their honeymoon with us will receive the following amenities:
• Surprise welcome gift in their room. 
• Small bottle of Tequila.
• King bed (subject to availability at time of check-in)
• Late check-out (subject to availability at time of departure)
• Complimentary upgrade to next available room category (subject to availability and upon request)
 
To receive this offer, just enter "Honeymoon" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in.

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Golf Discounts Available!
Travel Dates:
Now - 12/23/2017  
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Golf Discounts Available!

Guests will receive discounted rates for golf at the Riviera Cancun Golf & Resorts and Hard Rock Golf Club Riviera Maya

Inclusions:
Shared golf cart
Food and Beverages
Practice Balls

Important Information:  To book appointments call (+52 998) 848-7777 Ext.7763 or email: lhernandez@rcdhotels.com.  Any unused portion will not be refunded.  Guests are allowed to book at least 24 hours in advance.

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Exchange Privileges
Travel Dates:
Now - 12/23/2017  
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Exchange Privileges

Daytime use of the following Riu properties: Riu Playacar, Riu Yucatan, Riu Tequila, and Riu Palace Riviera Maya.  Guests may use facilities at these resorts, including the beach, pools, and bars.  Guests may also enjoy lunch at any of the properties.  Restrictions apply and transportation is not included.  Consult hotel upon arrival for more information.

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

Av. Xaman-Ha, Manzana 3 No. 1 Condominios Playacar  
Playa Del Carmen  77710
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Luxury, Nightlife, Romance, Shopping, Snorkeling, Spa, Wedding
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