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Combining friendly hospitality with alluring amenities, this popular, family-friendly retreat provides the perfect setting for memorable Mexican escapes. From the brightly colored guestrooms to the thatched-top dining options, lively entertainment, large beachfront pool, the children’s pool and playground and the splendid activities program, this retreat is sure to please.
Location: Playa del Carmen - Beach
  • Riu does not allow Spring Break Customers
  • Current Renovations: Description: As of May 31st, 2011, RIU Hotels & Resorts will no longer exchange US Dollars for Mexican pesos in its properties located in Mexico due to measures the Mexican Government has taken to regularize the flow of US Dollars (cash) in the country.
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 21
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Spring Break Policies: At least one person 21 years or older is required in every room February through April. Spring Breakers (either groups or individuals, regardless of age) are not allowed at any RIU property, at any time during the year. RIU Hotels & Resorts, reserves the right to withhold admission to any Spring Breaker. The hotel reserves the right of admission and may request clients to show passport or official ID to prove full identification. Guests can and will be removed from the property at their own expense in case of any disturbance or complaint from other guests or hotel staff. Parties in rooms are not allowed. Spring break groups or unruly behavior is not allowed all year round at any property.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.



Pet Policy
  • Pets Not Allowed
Cancellation Policies
  • Cancellation Deadline:   3 Days prior to arrival. 
    Late Cancellation Penalty: 2 Nights
    Applies: Sunday - Saturday(12/24/2017 - 4/30/2018)

  • Cancun, Mexico (CUN): 37 miles
  • Year Built: 2000
  • Accessible rooms: 4
  • Floors: 3
  • Total rooms: 386

† Fees may apply
  • 24-hour front desk
  • Accessible facilities
    Close Close
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Children's play area
  • Elevators Not Available
  • Exercise gym
  • Free parking
more (+)
  • 24-hour front desk
  • Accessible facilities
    Close Close
    • Complies with Local/State/Federal laws for disabled
  • Babysitting, Offsite†
  • Baggage hold
  • Bell staff/porter
  • Children welcome
  • Children's play area
  • Elevators Not Available
  • Exercise gym
  • Free parking
  • Gift/News stand†
  • Golf, Offsite†
  • Housekeeping - daily
  • Internet services
  • Laundry/Valet service†
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna†
  • Spa†
  • Wakeup service
  • Water sports†
  • Wireless internet connection in public areas
  • Please contact the hotel for additional information.

† Fees may apply

Standard


Bedding: 2 Double beds or 1 King bed

Occupancy limits- 3 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional amenities- Liquor dispenser

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Cable television
  • Ceiling fan
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Shower only
  • Telephone
  • TV

Junior Suite


Bedding: 2 double beds

Occupancy limits- 4 adults, 2 children, 4 total

Maximum of 2 children through the age of 1 stay free in existing beds with at least 2 adults. Children ages 2 - 12 are surcharged.

Additional amenities- Liquor dispenser

  • Air conditioning
  • Balcony/Lanai/Terrace
  • Bathtub/shower combination
  • Cable television
  • Ceiling fan
  • Hairdryer
  • Iron
  • Ironing board
  • Minibar
  • Safe
  • Telephone
  • TV


† Fees may apply
Various Lounges/Bars

"Ananá" lobby bar
"La Cumbia" lounge bar
"La Plaza" bar
"Las Olas" poolside bar / swim-up bar


Various Restaurants

"The Palms" restaurant with terrace
"Jade" Asian restaurant
"Traviata" Italian restaurant
“Turquesa" poolside restaurant/ Grill and steakhouse

Some restaurants may only operate on select schedules and may expect appropriate dress. Consult the hotel upon arrival for hours of operation and dress codes.


  • Children's pool
    There is 1 children's pool on site.
  • Direct access to a beach
  • Fitness center on-site
  • Motorized Water Sports†
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc.
  • Non-Motorized Water Sports
    Windsurfing, sailing, kayaks, snorkel gear, and 1 introductory scuba lesson in the pool, paddle boat, others.
  • Pool
    There are 2 pools on site. Outdoor swimming pools, separate pool for children This Property has Swim up Bars.
  • Sauna†
  • Spa†
  • Golf†
    Golf Course located within a Mile of Property.

† Fees may apply
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Funjet Promotions


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$35 Spa Credit!
Travel Dates:
Now - 12/23/2017  
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$35 Spa Credit!

Guests will receive a $35 USD Spa Credit at Renova Spa good towards an 80 minute Renova Combination massage.  Offer is valid per adult, per stay.

Important Information: Redemption information to be provided by hotel at check-in. Not accumulative with other spa promotions.  Any unused portion will not be refunded. Gratuities, taxes and service charges not included. Minimum age is 18.

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Honeymoon Inclusions!
Travel Dates:
Now - 12/23/2017  
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Honeymoon Inclusions!

Guests celebrating their honeymoon with us will receive the following amenities:
• Surprise welcome gift in their room. 
• Small bottle of Tequila.
• King bed (subject to availability at time of check-in)
• Late check-out (subject to availability at time of departure)
• Complimentary upgrade to next available room category (subject to availability and upon request)
 
To receive this offer, just enter "Honeymoon" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:  Proof of marriage must be provided at check-in.

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.


Golf Discounts Available!
Travel Dates:
Now - 12/23/2017  
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Golf Discounts Available!

Guests will receive discounted rates for golf at the Riviera Cancun Golf & Resorts and Hard Rock Golf Club Riviera Maya

Inclusions:
Shared golf cart
Food and Beverages
Practice Balls

Important information:  To book appointments call (+52 998) 848-7777 Ext.7763 or email: lhernandez@rcdhotels.com.  Any unused portion will not be refunded.  Guests are allowed to book at least 24 hours in advance.

Valid Booking Dates: Now - 12/23/2017

Applicable promotions will display with your room selection. Some restrictions may apply.

Av. Xaman-Ha, Manzana 3 No. 1, Condominios Playacar  
Playa Del Carmen  77710
MEXICO

Experiences

Active/Adventure, All Inclusive, Beach, Dining, Diving, Family, Golf, Nightlife, Romance, Shopping, Snorkeling, Spa, Wedding
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Prices include government taxes and fees, but do not include baggage fees. See Details.
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