Iberostar's Premium Collection: Dazzling sandy beaches along with the Palancar and Santa Rosa Wall reefs beckoning offshore make Cozumel a diver's and nature lover's retreat. Relaxed and rejuvenating, Iberostar Cozumel embraces the area's lush tropical vegetation in a secluded village of quaint bungalows and open-air dining. Pathways and gardens connect guests to the many pleasures of this all-inclusive enclave, while gentle breezes and shaded garden patios welcome you back after a day of exploring the areas famed reefs.
Savor quiet moments alongside the enormous lake pool, where you can either enjoy the rays of a warm Mexican sun or relax beneath the shade of a tropical palm or palapa. The all-inclusive program includes non-motorized watersports, as well as all meals, drinks, and a wide variety of activities and entertainment. Children can be entertained at the Kids Club while parents enjoy some alone-time.
Dine on tempting selections at three specialty restaurants, an international buffet, and a poolside snack bar/grill. National and international drinks are available at four bars, including a swim-up bar. At the theatre, enjoy a wide array of entertaining live shows and performances every night.
Location
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
STUDENT/YOUTH GROUPS POLICY - In order to maintain a family oriented environment, Iberostar Hotels and Resorts will be implementing a policy directed at student/youth groups. Students/youth are considered by the hotel as any person between 16 and
23 years of age. In addition to the Spring Break Policy instituted for all bookings traveling in the months of March and April, Groups shall adhere to the following conditions:
- All student/youth groups must be pre-approved and will be reviewed on a case-by-case basis.
- Upon check-in, each group will be required to make a refundable cash deposit of USD $200.00 per room for any charges or damages that might be incurred during the stay.
- In the event that any member(s) from the group engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the hotel management reserves the right to expel the entire group
without reimbursement or refund of the remaining nights.
SPRING BREAK POLICY - The resort is a family oriented environment. Bookings traveling in the months of March and April will be subject to the following conditions:
- The minimum age requirement for check-in is 18 years of age. One parent or chaperone age at least 25 years of age will be required per room for check-in.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or
refund of the remaining nights.
Effective:11/01/2019
SPRING BREAK POLICY - The resort is a family oriented environment and thus has implemented the following policy for Spring Breakers reservations. The valid period is March 1st, 2020 to April 30th, 2020. Spring Breakers are defined as Students/youth
between 16 and 23 years of age.
- One parent or chaperone at least 25 years of age will be required per room for check-in. Adults accompanying are responsible for the students’ behavior.
- In the event that any guest(s) engage in inappropriate behavior disrespecting Hotel staff and/or other guests or causing physical damages to the facilities, the Hotel Management reserves the right to expel the guest(s) without reimbursement or refund of
the remaining nights.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
8303 reviews
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Oct 07, 2024Delicious, relaxing, and beautiful
Our favorite resort getaway! Wonderful atmosphere. Delicious food (thanks to Yexmi and Maria). And a great place to relax. We love all the familiar faces each time we visit. We love catching up with Fabian, Max, and Angeles when keep us entertained!
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Oct 06, 2024
Relaxing visit at the ocean
Maximilian and Angeles are amazing hosts at the pool! We love the activities they provide and enjoy their witty comments. We also like the ocean view and the pool, along with the beach bar, snack bar, and full buffet/all close to the pool, beach, and the dock.
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Oct 04, 2024
A great fun time in the water with Manolo!
Manolo: the fitness and gym instructor also takes some of the water aerobics classes Today was the best water aerobics so much fun. Great music choice and strong work out in the water. A great deal of laughing. Definitely have a go at the water aerobics when Manolo is leading the charge! Thank you
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Oct 04, 2024
Yoga and Pilates Instructor: Manolo
I had an outstanding experience with Manolo, the yoga and Pilates instructor at Iberostar Waves Cozumel. As a beginner, I felt welcomed and supported throughout the sessions. Manolo's professionalism and attentiveness made a significant difference, guiding us through each exercise with clarity and care. His personalized approach ensured that everyone, regardless of skill level, felt comfortable and engaged. I highly recommend Manolo to anyone visiting Iberostar Cozumel—his classes are a must-try for a refreshing and rejuvenating experience!
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Sep 21, 2024
Beautiful Tropical Paradise
Upon arrival the resort was exactly what we expected from photos, clean and beautiful views. The staff is very friendly and accommodating. We enjoyed several meals at the resort and a few off the resort a few nights. The beach is wonderful, it’s a little rocky entering the water but we took water shoes and that helped..also entering the water from the pier you eliminate missing a lot of the rocks. The fish are abundant and you can rent snorkel gear for $7 from Dressels on the grounds and use the equipment all day. The food was great everywhere we ate at the resort, the oriental place was probably my favorite. The Buffett was always filled with different varieties of foods and we enjoyed freshly made corn tortilla tacos. Swim up bar is amazing overlooking the beach/ocean. Never had to “fight” for a layout bed on the beach. The grounds are abundant with wildlife but the mosquitos are bad in the evenings, we knew this going in after reading reviews but took Sawyer brand Picaridin bug repellent lotion and it works wonders! Rooms are a little small but we didn’t spend much time in our rooms so that didn’t bother us, mini fridge only has 2 beers and variety of sodas a day. No plastic water bottles, again didn’t bother us. They give you 2 large glass bottles and there are refilling stations all around the resort to fill with clean sanitized potable drinking water. We had a very easy check in and check out, sad to leave but this will not be our last time at Iberostar Cozumel!