These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- Type of wine/spirit bottle provided is at hotel discretion
- Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products
- Any Spa Service or discounts that state valid pp/ps are limited to a max of two (2) adults per room
- Discounted amenities and services cannot be combined with other discounts or special offers on property
- All amenities are subject to availability
- Additional restrictions may apply on eligible Spa Services
- All services should be arranged with the concierge after check-in
** Added value’s are not combinable with same added value’s of other promotions.
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Unlimited -Luxury Inclusions program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
Resort Details
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Various Lounges/Bars
Top-shelf spirits are served at seven bars
throughout the resort including:
Manatees – Swim-up Bar.
Rendezvous – Lobby Bar.
Revive – Spa Bar.
Sky Sports Bar – Sports Bar.
Smoothie Bar – Frozen Shakes and Smoothies.
Sugar Reef – Beach Bar.
The Lounge Bar – Evening Bar. - Various Restaurants
Barefoot Grill – Lunch specialties served poolside.
Bordeaux – Gourmet French cuisine.
Coco Café – Coffees, teas and pastries served daily.
Gohan – Sushi bar. Casual
Himitsu – A fusion of Pan-Asian delicacies. Casual
Portofino – Traditional Italian cuisine.
Seaside Grill – Steak and grilled specialties. Casual; Casual Elegance
World Café – Continental cuisine buffet-styleA private candlelit, seaside dinner for two
provides an extra element of romance.*
*Additional fees may apply
- SIP, SAVOR & SEE DINING EXPERIENCEAs part of the privileges of Unlimited-Luxury®, we’re offering guests of Dreams Tulum Resort & Spa the chance to Sip, Savor & See at Dreams Puerto Aventuras Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Playa Mujeres Golf & Spa Resort, Dreams Jade Resort & Spa, Dreams Sapphire Resort & Spa, Breathless Cancun Soul Resort & Spa (December 2021) and Sunscape Sabor Cozumel. Enjoy dinner and live entertainment at participating sister properties including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.
- 24-hour room service†
- All-inclusive meal plan
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Golf,Offsite†
- Laundry/Valet service†
- 24-hour room service†
- All-inclusive meal plan
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Golf, Offsite†
- Laundry/Valet service†
- Meeting rooms†
- Parking†
- Pool†
- Restaurant†
- Spa†
- Tennis court†
- Water sports, Offsite†
- Business Center†
-
Capacity up to 250 guests for ceremony and reception. For more information about wedding packages, please contact weddings.dretu@dreamsresorts.com”.
• Total capacity for ceremony and reception spaces to 250 people
• Sunset Terrace to ceremony locations with additional fees
• Dreams Garden and Sunset Terrace with additional fees to reception locations
• 20 white avant-garde chairs
• Edited video of ceremony (15-18 minutes depending on length)
† Fees may apply
- Bocci court †
- Children's pool †
- Kayaking †
- Non-Motorized Water Sports †
- Pool †
- Sailing †
- Scuba diving †
- Snorkeling †
- Spa †Timings - Open 6:30 a.m. – 8:00 p.m.DREAMS SPA BY PEVONIA®
Dreams Spa by Pevonia® offers pure indulgence combining hydrotherapy and indigenous treatments and features:
• Nine interior cabins
• Three exterior palapas overlooking the Caribbean Sea
• Three glass exterior cabins surrounded by jungle
• Hydrotherapy room
• Private Vichy and Swiss showers
• whirlpool baths
• Relaxation lounge
• Saunas
• Steam rooms
• Facials
• Full-service beauty salon
• Cold-plunge
• Fitness center
Spa Facilities include:
- Bridal Suite.- Pevonia® brand services.
- Special teen and kids spa treatments.
- Tennis court †
- Volleyball †
- Windsurfing †
- Fishing †
- Motorized Water Sports †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
11833 reviews
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Nov 10, 2025Rated 3
We ordered a room for handicap and they gave us a room for handicap, first night I took a shower and found the drain was higher then the floor so the whole bathroom filled with water about an inch and wouldn’t go down the drain because the drain was too high so couldn’t use bathroom with handicap accessible had to use the main bathroom and in a wheelchair it was extremely difficult, the next day water still there and housekeeping never showed, water still there for another day got ahold of maintenance and knew there was nothing they could do with the drain but tried, they said they would be there at nine In the morning and again no show water still there next day housekeeping still no show, asked again about house keeping and still nothing, day 3 still using small bathroom extremely difficult to use and shower, house keeping showed up didn’t touch the handicap bathroom and kinda cleaned and made beds and still sand all over the floor from 3 days! 4th day no show from housekeeping and most of the water had evaporated by now and was able to use a few towels and dry the floor so I could at least use the toilet in there,day 5 housekeeping showed and had done a good job and cleaned everything and then that night they turned down our bed for first time! Day 6 no house keeping but could Use handicap bathroom toilet still showered in main bathroom In a cramped space very difficult! Now the good side was the wedding we went for was very nice and staff was very professional, all the meals were ok for me but I don’t like Mexican food so my menu was limited but the rest was very well made, all the wait staff at the restaurants were exceptional, the beaches and pools were very nice but the whole resort as a whole needs renovated! Seen som cats and some Iguanas and birds and for the most part was an ok trip except room! Not sure I would go back but did enjoy my time for the most part!
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Nov 10, 2025Baffled and confused
20 years ago I’m sure this place was top of the line. It’s 2025 and this place is mediocre at best. The rooms are very dated. Several friends of mine had mold in their rooms, ac not working, loose toilet seats, and every single door was kicked in. The latch that is supposed to keep you safe was screwed in with drywall screws. A joke for safety! This place is a straight up WEDDING MILL! There’s 3 weddings a day!!!!! The area where they put the brides is in the main area above the loudest bar on the resort. She said it was so loud until 2am. How is that relaxing? My bride had a mouse in her room on her wedding day! After she finished her ceremony there was a line of another party waiting for their ceremony! The coordinator was MIA until 10 minutes before walking down the aisle. And she was setting up during cocktail hour when all the guests were there by herself! Guests were missing from the seating chart. It’s their job and duty to double check everything before it goes out! I am genuinely confused how this place is $500 a night!!!! 30 minutes down the road you have WAY better options. The food was terrible, the drinks were terrible. The meat was gray, the chicken was gray, nothing had any flavor. It was truly a shame. The workers there are very helpful and I want to personally shoutout Alfonso, as he went above and beyond for us. I am truly not sure how there are this many great reviews. If you have any standards - please steer clear of this hotel and go somewhere else. They make their money through weddings because people have no choice but to stay there for the couple. $2k for 4 nights when right next door was $900 and beyond gorgeous and we could’ve eaten out on the town. (Which we did anyway!!!!) That being said, my friends wedding was beautiful and regardless of my opinions, we were they only to support her and her husband! That’s love! Future brides — please visit and understand what you’re getting yourselves and friends/family into before you consider!!!!!!
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Nov 10, 2025Incredibly friendly and helpful staff, lovely beaches, and fun activities!
My friend and I were lucky to arrive in time to attend the Day of the Dead festivities. It was wonderful to learn about some of the culture surrounding the holiday, to try some local foods, and to take in the many events (especially the parade of catrinas)! The entertainment team were fantastic, running multiple daily activities and providing opportunities to learn. We especially appreciated meeting Ronny and Gonzalo! They taught us about Spanish and Mayan, and about the sea turtles in the area. We also really enjoyed a peaceful sunset sound meditation with Evelyn! Thank you all for a lovely stay!
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Nov 09, 2025
Disappointed
Nice resort food, drinks & entertainment needs help. People at resort need not to worry so much about selling Hyatt World memberships.
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Nov 09, 2025
Another unforgettable stay — the people make this place truly special
We are returning guests at Dreams Tulum, and every visit reminds us why we keep coming back. The resort is beautiful, the location is paradise, and the Dreams brand has always been reliable for us — but what really sets this place apart is the people. From the moment we arrived, the service was warm, attentive, and genuinely caring. We felt welcomed as friends, not just guests. A special thank-you to Chef Nelson, Chef Humberto, Sr. Agustín Oy, Sr. Luis, Sra. Benita, and everyone in the kitchen and restaurants; Sr. Erick and the Porto Fino team; Yaneli, Iván and the World Café team; Diana and the SeaSide Grill team; Didier and Oswaldo at El Patio; Erick, Ricky and the entertainment team; Sr. Horacio at the gym; Paola, Nancy and Enrique at the spa; Eustacio and Desi at the lobby bar; our wonderful housekeeper from room 8309; and Evelyn, the shaman. They made our stay memorable in every way, including going above and beyond on our birthdays — thoughtful details we will never forget. Dreams Tulum never disappoints. We always recommend it to friends and coworkers because the experience here is consistently excellent. We can’t wait to return. Gaby & Alberto
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Current Renovations: Description: Adults only resort. Minimum check in age is 18 year round.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.