The coolest hotel on the planet. Live like a rock star and savor the perks of rock ‘n’ roll royalty with impeccable surroundings, laid-back luxurious style and show-stopping service. Supremely talented chefs offer culinary nirvana from a famed steakhouse to delicious American classic cuisine. The sweeping California mission-style design—inspired by classic rock music—welcomes you to escape to a sensational world with a palm-lined swimming pool featuring underwater music, incredible rock memorabilia and exceptional entertainment—including famous names live in concert. Plus, hotel guests receive exclusive theme park benefits including:
- SKIP THE REGULAR LINES with FREE† Universal Express Unlimited™ ride access for most popular attractions in Universal Studios Florida™ and Universal’s Islands of Adventure™, including your favorites in both lands of The Wizarding World of Harry Potter™. That’s a value of $129.99 per person, per day!** (Valid theme park admission required. Not valid at Universal’s Volcano Bay™).
- EARLY PARK ADMISSION* to The Wizarding World of Harry Potter™ or Universal’s Volcano Bay™ (valid theme park admission required).
- FREE WATER TAXIS & SHUTTLES so it’s always a quick hop between your hotel and the parks.
OTHER EXCITING BENEFITS:
- RESORT-WIDE CHARGING PRIVILEGES with your room key.
- COMPLIMENTARY MERCHANDISE DELIVERY to your hotel from shops across Universal.
- COMPLIMENTARY CITYWALK™ ACCESS^ to select venues for the length of your stay.
- PRIORITY SEATING at many restaurants throughout Universal.
The Wizarding World of Harry Potter™ Legal: HARRY POTTER characters, names and related indicia are © & ™ Warner Bros. Entertainment Inc. Harry Potter Publishing Rights © JKR. (s18)
Early Park Admission Legal: *Early Park Admission begins one (1) hour prior to regularly scheduled park opening to either Universal Studios Florida™ or Universal’s Islands of Adventure™ as determined by Universal Orlando and Universal’s Volcano Bay™. Valid at select attractions at each park. Additional restrictions may apply.
Universal Express Unlimited™ Legal: †Based on average price of a 2-Park Universal Express Unlimited™ pass ranging between $99.99 and $169.99. **Benefit valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Additional restrictions may apply.
Hotel & Universal Orlando Resort™ Legal: Hard Rock Hotel ® Hard Rock Cafe International (USA), Inc. Universal elements and all related indicia TM & © 2018 Universal Studios. All rights reserved.
Location
Universal Orlando® Resort On-SiteProperty Information
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Resort Details
Hotel Advisories
The Hard Rock Hotel at Universal Orlando is completely smoke-free. Smoking is only permitted in designated outdoor locations. A $200 cleaning fee will be added to the guests' folio for smoking in the guest rooms.
There is a mandatory daily fee for self-parking.
General Policies & Fine Print
Cancellations made inside of 5 days prior to arrival incur a 1 night hotel penalty plus tax and applicable product penalties.
Modifications, including name changes, are considererd a cancellation and cancellation penalties as listed above will apply.
No shows incur a 1 night hotel penalty plus tax and applicable product penalties.
A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room taxes are included in the vacation price.
Hard Rock Hotel at Universal Orlando is completely smoke-free. This includes all guest rooms as well as all interior common areas.
There are four designated outdoor locations where smoking is permitted.
A $200 cleaning fee for smoking in guest rooms will be applied to guests folio.
- No Show Penalty: 1 Night Applies: Sunday - Saturday 20Feb15 - 31Dec50
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12282 reviews
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Dec 06, 2024Marcus Gullen - Avoid !
We really enjoyed our stay, we met with Marcus Gullen and his expectant wife. We agreed to meet up but we found out afterwards they had blocked us both. Strange behaviour and certainly we won’t stay there again. They both seemed a nice couple but their odd behaviour has put us off. AVOID Marcus Gullen, what a strange couple. I would avoid there just to be in their company.
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Dec 05, 2024Hospitality and Locale Exceptional -- Rooms Need Major TLC
The exceptional service and location to the parks is what makes the stay -- period. The rooms (Deluxe Queen was our stay for 3-nights) is average to below-average at best. And given the rate per night the quality should be much better for what one pays. Furniture torn, no outlets would hold the plug (had to rig a solution to make it work) and the outlet in the bathroom kept tripping when the in-room hairdryer was plugged in. Couch looked like someone had taken scissors to it......management needs to invest in room renovations. Here is what does work -- the food at the pool bar & drinks were great. And the quality of service by David, Robert and Hoover made for a fun evening. Also the Velvet lounge had some of the coldest beers I've had in a long time; and good food. And we had fun hearing stories from "Skinny" who is a great bartender and hospitality worker. Breakfast in The Kitchen was also quite good. And the 5-min walk to Universal Studios and the room key allowing for Express Pass Line use was also a good benefit. Quick Note: Hagrid's Wild Ride is not an Express Pass so use Early Park admission to get over and ride. Took only 15-min to get on the ride by doing so -- and when we got off the wait had climbed to 80-minutes. Would I go back -- not until they significantly upgrade the rooms. But I must say the hospitality was exceptional by the staff and it made the stay magical. Rock on......
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Dec 01, 2024Just average
It’s only OK. Currently in 6053 for our anniversary today. Outlets aren’t great and interconnecting room walls are paper thin (TMI but I can hear the family next door using the bathroom). You get express passes but they weren’t really like fast passes at all. Beds are comfortable but other than that not really worth the money. Wouldn’t stay here again.
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Nov 28, 2024Front Desk “Manager” Dani ruined our weekend
Danny at front desk ruined our weekend She gave terrible customer service. We’ve been passholders for many many years and will NOT come back to this hotel because of Danny , Dani? The front desk manager. I don’t even know if that was her real name since she wouldn’t give us a last name. We stayed during Thanksgiving weekend. Terrible experience and service !!!!! Never again.
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Nov 28, 2024
Terrible
Cons: -Rooms have issues, and construction is going on. They randomly shut off water during the day. They do not inform you of the construction until you make it to the property. Carpet is coming up and the furniture has seen better days. If you get the sixth floor, you can not get a nap. - If you buy items in the park, they will tell you that they are not the same company as universal and you are responsible for tracking your items. My items got lost and I had to track them down.... - Customer Service is not great and the front desk or room cleaning group is not great at all. You have to text them for any issues. I constantly texted them for soap, coffee, ect. because they did not refill them. - You have to pay $38 a day to park your vehicle on site every day. - No Hard Rock Cafe at the hotel. This is a first for me to not see the Cafe in the hotel. You will have to walk 5-10 minutes to get actual Hard Rock Cafe food. - Managers and staff are on separate pages. I had so may issues with my stay that the front staff offered to way my parking. The manager came out and refused the offer and only gave me 4 drink passes for my issues. - Concierge Service is terrible. They are absolutely no help and give you numbers to call for help and do not want to deal with you. Overall: I would recommend staying somewhere else. The perks that they say they offer are not true. The service is not great and it starts with the managers and down the line. You will have issues and instead of people fixing them, you will be told to call or text other people about the issues. Good luck with this place.....