Guests of Deluxe Universal Orlando On-site Hotels Enjoy:
SKIP THE REGULAR LINES FOR FREE with Universal Express Unlimited ride access; per person per day (purchase of a valid theme park admission required)
Complimentary Water Taxis
Priority seating at select Restaurants throughout the resort
Early Park Admission to The Wizarding World of Harry Potter™, one hour before the theme park opens (valid theme park admission required)
Complimentary shuttle busses to and from both theme parks and CityWalk®, plus guided walking paths to make getting around the resort fast and easy so you can make the most of your time
Complimentary delivery of merchandise purchased throughout the resort to your hotel
Resort-wide charging privileges with your room key card
Complimentary scheduled transportation to nearby SeaWorld®, and AquaticaTM
Universal Orlando character appearances with some of your favorite theme park characters
Golf Universal Orlando® program, providing preferred tee times and complimentary transportation to select area golf courses: Windermere Country Club, Grand Cypress Golf Club
Resort Details
- Beach ClubWhether you’re sunbathing, relaxing in a cabana, playing in the sand, or just waiting on an important call, you can kick back at the Hard Rock Hotel’s beachclub poolside bar and grill. Enjoy a light snack, a refreshing drink, or one of our beachclub cocktails.
- Emack & Bolio'sA true Boston experience, Emack & Bolio’s serves award-winning ice cream, sorbets and frozen yogurts. This ice cream parlor is the perfect way to cool off on a hot day.
- Palm RestaurantWorld-renowned for its prime cuts of meat and succulent Nova Scotia lobsters, along with classic American fare and Italian specialties, Palm Restaurant is the perfect place for a hearty meal in a classic New York style atmosphere. Open for dinner.
- The KitchenFood and rock music have never come together the way they do at The Kitchen. With the look and feel of a spacious kitchen in a rock star's mansion, the restaurant walls are adorned with culinary-themed memorabilia from many of the celebrity guests who have stayed at the Hard Rock Hotel® and cooked for guests. The Kitchen offers New American Cuisine in a casual atmosphere with just enough rock ‘n’ roll attitude to spice things up! Open for breakfast, lunch and dinner.
- Velvet BarIt’s Orlando's coolest spot for cocktails and conversation. Drop in for a chilled martini or kick back with some appetizers and enjoy the tunes. Velvet provides the perfect atmosphere for aspiring musicians and their groupies to hang out and get discovered. Velvet is located on the hotel's lobby level and opens up to The Veranda with outside seating.
- 24-hour front desk
- 24-hour room service†
- Accessible facilities
- Accessible rooms
- ATM/Cash machine†
- Babysitting,Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Coffee shop†
- 24-hour front desk
- 24-hour room service†
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- ATM/Cash machine†
- Babysitting, Offsite†
- Baggage hold
- Bell staff/porter
- Business services†
- Coffee shop†
- Complimentary wireless internet
- Concierge desk
- Currency exchange†
- Elevators
- Exercise gym†
- Game room
- Gift/News stand†
- Golf, Offsite†
- Housekeeping - daily
- Laundry/Valet service†
- Lounges/bars†
- Outdoor pool
- Parking†
- Pool
- Restaurant†
- Room service†
- Safe deposit box
- Shuttle to local attractions
- Smoke-free property
- Tour/sightseeing desk
- Valet parking†
- Wakeup service
- Business Services†
- Internet Access†
- If you dream of a sophisticated wedding fit for rock ‘n' roll royalty, look no further than the Hard Rock Hotel. A winning combination of wedding planning expertise and stylish venues transforms every wedding into a memorable event. Take your vows by the
shimmering pool, followed by a reception in the elegant Avalon Ballroom. Welcome your guests with cocktails on the spacious Woodstock Lawn, or decorate this outdoor venue with superstar glamour and rockin’ entertainment. We will assist you in organizing every
detail, from catering to videography. You can also surprise your guests with a private event at Hard Rock Café® and Hard Rock Live® at Universal Orlando® Resort—because when it comes to celebrating your special day, we want to deliver whatever you can dream
up.
The Hard Rock Hotel’s enviable amenities create an alluring setting for pre- and post-festivity fun. Dive into our outdoor pool and groove to the underwater music, unwind in a themed cabana, enjoy a day of golf or spa rejuvenation. We can also plan an outstanding itinerary for your group at Universal’s Islands of Adventure®, Universal Studios® and Universal CityWalk®—for a wedding your guests will never forget.
Over 6,000 square feet of function space
2,964 square foot Avalon Ballroom
9,000 square foot Woodstock Lawn
Up to 250 guests
Unique catering with Vegetarian & Kosher options
† Fees may apply
- Fitness center on-site †
- Hot tub2 Outdoor Hot Tubs
- Outdoor pool
- PoolThere is 1 pool on site. 12,000-square foot sand beach pool featuring an underwater stereo sound system and:
Interactive play area for children, including a 260-foot water slide
Two (2) Jacuzzis
Private cabanas available for rent: includes TV and DVDP (prices vary by season)
Sand volleyball court, Ping Pong, Shuffleboard
- Golf †Golf Course located within 5 Miles of Property.
- On-site EntertainmentVelvet Bar hosts the city’s only rock ‘n’ roll cocktail party on the last Thursday of every month*. Each “session” combines creative cocktails with live music from some of the hottest rock bands.
The award winning “Velvet Sessions” is a rock & roll cocktail party held in the hotel’s Velvet Bar and Lobby Lounge. Each “Session” showcases a different type of beverage theme for members to sip, shoot or guzzle along with fabulous and great live music from the nation’s best rock bands.
There is a cover charge for admission and it includes FREE drinks, finger foods and warm-up tunes, starting at 6:30pm. Cash Bars and Band from 8:00pm and onwards. Velvet Sessions is an invite-only event – You can request your invitation online!
Some of the past performers include: Joan Jett, The Romantics, Eddie Money, The Tubes, The Fixx, ABC, Foreigner and more.
*November & December are excluded
**October price varies
- SeaWorld® Orlando
- Universal Studios®
- Universal's Islands of Adventure®
- Walt Disney World® theme parks
- Skip The Regular Lines* all day!As an On-site Hotel guest, you'll receive Universal Express SM ride access to skip the regular lines* throughout both theme parks - A FREE BENEFIT WORTH AT LEAST $87 per person, per day! It's the ultimate, FREE perk for staying on-site at Loews Royal Pacific Resort, Hard Rock Hotel and Loews Portofino Bay Hotel. You''ll skip the regular lines at participating rides and attractions with FREE Universal Express access in both Universal Orlando theme parks. It's the fastest way to ride and enjoy unparalleled access all day long, as often as you'd like, just by showing your hotel room key card at each express entrance. *Not valid at Harry Potter and the Forbidden Journey and additional attractions may be restricted or excluded during certain times. On-site hotel privileges good for hotel stay as indicated on the room key card. Only good for the number of guests staying in the room. Paid theme park admission required. Express ride access available during normal theme park operating hours only. Some attractions excluded. Not valid for separately ticketed special events. Additional restrictions may apply and benefits are subject to change without notice. **Based on peak pricing for the Unlimited Express pass, sold exclusively at the Universal Orlando theme park front gates. *On-site hotel privileges good for hotel stay as indicated on the room key card. Only good for the number of guests staying in the room. Paid theme park admission required. Some attractions excluded. Express ride access available during normal them park operating hours only. Not valid for separately ticketed special events. Based on peak pricing for the Unlimited Express pass, sold exclusively at the Universal Orlando theme park front gates.
- Early Park Admission to The Wizarding Worldof Harry Potter. Early Park Admission to The Wizarding World of Harry Potter, one hour before the park opens. Requires paid theme park admission. Early Park Admission begins one hour prior to Universal's Islands of Adventure regular opening hour for On-site Hotel guests and is valid 7 days a week. Valid only at Harry Potter and the Forbidden Journey, Flight of the Hippogriff and Dragon Challenge.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12296 reviews
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Jan 16, 2025A mixed bag. The construction really messed things up for us! I have videos of the noise, but it only allows pictures.
This review is for visiting Jan. 25 and it was a mixed bag experience. This is a nice looking hotel as it has a beautiful pool, terrace, and a big pool bar eating area under cover. However, beware there is construction going on the 6th floor! I have no Idea how long it will last. We were put on the 5th floor so, I think we got the brunt of the noise. The first day we stayed it was tolerable, it sounded like they were working by hand on removing bathroom tile. However, the next two days were much much worse. Loud Jack hammering and drilling. One person in our group had to work on thier computer and be on calls through all that banging (it was nearly impossible to hear). Also, at various times the water was shut off. My son couldn't take a shower. This morning an alarm woke everyone up around 8:00 am with a repeat recording saying "Warning, we are investigating a potential emergency and to stay by the intercom for further notice." That message ran for about ten to fifteen minutes and all I wanted to do do was put a pillow over my head to drown out the noise. They did offer everyone in our party a free breakfast buffet at the Kitchen and they took off our parking fee. But, gee there was no mention of this "construction" on their website when booking. We only were told about it when we arrived. So, be forwarded!! As a side note: the food was good at the Velvet Lounge and the Kitchen (a bit pricey though, we ate breakfast and supper there). We are all looking forward to going home and being able to get some rest (it has definitely been a "vacation" that turned out differently than we expected). As a side note for anyone that has to do a working vacation. The noise at times can even be heard in the lobby. I wish they had sockets to plug into on the terrace (for computer use) (but they don't). On the day we checked out she still needed to work all that day. So, on her break we traveled over to Royal Pacific, thinking it would be quieter. It was, however, all the hotels lobby's internet is really lousy! We did not know that you receive a better internet quality with a room number. So, that day we should have stayed at the Hard Rock and tried working in the area entering the gym (as it is quieter there. The internet at the Royal kept cutting out on her and it ended up being very stressful workday.
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Jan 11, 2025A hotel full of nothing but inconveniences
My family spent the whole day at Universal Studios, and around 8 PM, we returned to the hotel to rest. The toilet was broken, and the dog in the next room kept barking nonstop. I called the front desk to request a room change, but they said there were no available rooms. The plumber couldn’t fix the toilet and said he would bring parts but never returned. I called the front desk multiple times, but every time a different person answered, so I had to explain the situation again and again. I couldn’t use the bathroom while waiting for the plumber, and I couldn’t rest either. I was so exhausted that I thought it would be better to find another hotel, so I asked for a refund. Only then did they finally offer to change my room. Even then, the dog in the neighboring room continued barking without stopping. I was moved to a new room at 11 PM. Is it reasonable to wait for the toilet to be fixed for three hours? The customer service at this high-end hotel, which costs nearly $900 a night, was awful
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Jan 10, 2025
Location isn’t everything….
I’m writing this review whilst still staying at this hotel. First off, the positivity, superb location for the parks. Literally 5 minute walk from the back gate to universal studios. Hotel is very clean. Rooms are also very clean. Housekeeping is very accommodating if you wish to have a lay in bed later they will clean the room later on. We are staying in room 7089 which is a club room. I don’t think the club room is worth the extra cost. The food you receive is ok. Nothing special. That’s if you can fight your way through the crowds of children surrounding the buffet area. The negative……we were told upon check in that there are building works happening between 9-5pm daily on the floor below. This wasn’t advertised when booking our stay. The noise is absolutely dreadful. Major drilling for hours on end. Came home from the parks one afternoon to find there was no running water for 4 hours. We asked reception why we weren’t told and we were just told that the receptionist at check in should have given us a piece of paper to explain the times when the water is off. This is really poor for a hotel chain like this. We’ve paid just over $4000 for this stay and the only benefit of this hotel is having the express pass. Otherwise, it’s probably more worth while to stay on Idrive and say 50% on your costs.
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Jan 04, 2025
Overpriced and dated hotel rooms
We stayed at hard rock hotel New Year’s Eve. It was a special family treat for one nigh as over £920 for on night. The room was quite dated but a reasonable size and clean. The good thing is this allowed the family fast passes for the rides at universal. We had to purchase the universal pass first but this saved us hours queuing for the rides. We considered spending New Year’s Eve at the hotel but they wanted over $110 per person for a party in the foyer. Obviously everyone else felt this was overpriced too for the location so no one appeared to turn up, only DJ. After midnight it was full (think they opened it FOC eventually?) We had been offered breakfast at “the kitchen” when checked in for $32 each which we considered but unsure if we’d be up in time. The lady said we could pay the following day should we prefer to do that. At 10am we went to the kitchen, happy to pay the $32 each for breakfast buffet. We were now informed $65 each!! More than doubled overnight!! Needless to stay if it hadn’t been for the fast passes we would have been most upset with the experience. Not likely we’d stay or recommend this hotel again.
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Jan 03, 202510/10! A must stay if you’re going to universal.
Amazing resort. Had everything we wanted and more. Getting to universal studios couldn’t have been any easier. My wife and my favorite part? Getting a club room and having access to the club lounge. Unbelievable the options they give you. Breakfast every morning. Snacks in the afternoon. Hors d’oeuvres every night. And my personal favorite; 8-9pm sweet treats. Kids favorite part? The pool. It had a water slide and was huge. They were very bummed when they had to get out. Actually asked if we could leave universal to go back to the pool. Staff were extremely courteous and helpful. Room was always kept clean and if we were in the room they would make sure to come back at a later time. Everybody there would greet you and smile. Closest resort to Universal Studios. You could either walk (10 minutes to security/park) or take the water taxi.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Self-parking fee: $36 (plus tax) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Valet Parking fee: $45 (plus tax) per room, per night Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Current Renovations: Description: ***Important Information for our Guests***
The Hard Rock Hotel at Universal Orlando is completely smoke-free. Smoking is only permitted in designated outdoor locations. A $200 cleaning fee will be added to the guests' folio for smoking in the guest rooms.
There is a mandatory daily fee for self-parking.
- Check In: 4:00 PM
- Check Out: 11:00 AM
- Minimum Check-In Age: 21
- General Policies:
Cancellations made inside of 5 days prior to arrival incur a 1 night hotel penalty plus tax and applicable product penalties.
Modifications, including name changes, are considererd a cancellation and cancellation penalties as listed above will apply.
No shows incur a 1 night hotel penalty plus tax and applicable product penalties.
A major credit card and photo I.D. is required upon check-in to cover phone or incidental charges.
Guests attending a convention at the hotel may not use this package for their stay. If found attending a convention, guests may be charged directly by the hotel.
Room taxes are included in the vacation price.
Hard Rock Hotel at Universal Orlando is completely smoke-free. This includes all guest rooms as well as all interior common areas.
There are four designated outdoor locations where smoking is permitted.A $200 cleaning fee for smoking in guest rooms will be applied to guests folio.
- Pet Policy : Pets Not Allowed
- No Show Policy
- No Show Penalty:1 NightApplies: Sunday - Saturday 20Feb15 - 31Dec50