These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.)
- One in-room family breakfast or sparkling wine breakfast (per room/per stay)
- 25% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages
- Gift Beach Bag
Resort Details
- Barefoot Grill
Enjoy a variety of light lunch specialties by the pool each day. No reservations required.
- Bars- Barracuda
- Half Time
- Manatees
- Red Vine Piano Bar
- Sugar Reef
- The Vine Bazaar - Bluewater Grill
Enjoy grilled specialties in a seaside setting. Open for dinner only. No reservations required.
- Dragons Restaurant
Serving up elegant, fine dining celebrating flavors from the Far East. No reservations required.
- Market Cafe
Lively and casual space explores all of the flavor of Mexico - buffet style with private seating. No reservations required.
- Nebbiolo Restaurant
With an antipasta bar and stone pizza oven, Italian specialties are served with Modern Italian decor. No reservations required.
- Olio Mediterranean Cuisine
Flavors from Tunisia, Morocco, Greece, Spain served overlooking the pool area and Luguna Nichupte. No reservations required.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sea Salt Grill
Offering indoor and outdoor dining facing an exposed kitchen and featuring steakhouse favorites. No reservations required.
- The Vine Bazaar: The Cafe
Modern textures and colors celebrate the core of the home and highlights the earthy delights of the Mexican culture and harvest. No reservations required.
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf,Offsite†
- Internet services†
- Jacuzzi†
- Pool
- 24-hour room service†
- All-inclusive meal plan
- Beachfront†
- Concierge desk
- COVID test onsite
- Exercise gym†
- Golf, Offsite†
- Internet services†
- Jacuzzi†
- Pool
- Restaurant†
- Spa†
- Water sports†
† Fees may apply
- Jacuzzi †
- Pool †
3 infinity pools
- Snorkeling †
- Spa †
The stunning 12,580 square foot spa designed for relaxation and rejuvenation, features a Spa Cenote concept with cave-like structures and open water pools. Offering a complete sanctuary for the senses, the spa features a combination of hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience.
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
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Was excited to come, but left pretty disappointed
I honestly rounded up, as this is at best a 2.5 rating for a 5 star hotel. Upon entrance, the hotel smelled like a fragrance masking a moldy scent. The balcony area outside of the room lacked privacy; there was no concrete wall divider between each room. Housekeeping used our same linens each night - we know because the same stain was on our comforter and bed sheets. The restaurant wait times were long for dinner (Sea Salt restaurant). The cups/glasses used to serve drinks were often times dirty and cracked/chipped. The onsite souvenir shop/store was inconsistent with payment methods - one day I charged everything to the room and the next day they told me that they do not take room charges because the hotel is separate from the store. The day time entertainment should have more pool activities (pool parties, volleyball games, karaoke, etc.). Probably should update the hotel, as the building was a bit old and so were the computer systems used. The staff were amazing - shout out to Jared (concierge)!
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3.5/5
Giving it 4, more like 3.5. Rooms: We had an ocean view room. It was decently appointed, had no issue with temperature or anything not working. The decor is fine, but starting to become dated and the furniture had a bit of wear on it. Beach: Conditions vary literally by the hour during seaweed season. It's the beautiful blue Cancun water, but seaweed does come in waves from April to October. You can almost always find a spot to go in, but there are some big waves. It is not a lake type stillness at all. Food: A really mixed bag. Dragons Asian restaurant was very good. The Italian was legitimately bad. Market Cafe buffets were definitely good and the Mexican restaurant was getting good feedback from everyone we talked to. The Sea Salt grill needs a new chef or at least some new recipes. Ironically, all their food was under salted and bland. We went to Secrets Maroma in December and their food was much better. Service: Props to Norma at the pool. She took care of us every day and we wanted for nothing. Overall the service was very good. Housekeeping was excellent. Layout/Resort condition: The layout is very good and it's easy to find everything. The resort is probably in need of a light remodel. You can see noticeable wear and tear in the fixtures and furniture throughout the resort. It doesn't appear to be a lack of attention by the management or anything, just things aging out. Other notes: Everyone we spoke to who opted for the preferred club rooms regretted it. The pool is hot and boring, the additional amenities were not worth the price. Spa prices are really high. We went off resort for massages. There's a spa/salon across the street, plus a convenience and drug store. Everything there is so much cheaper and literally 30 seconds from the front door. We enjoyed our stay, but we've stayed at better adults only resorts in the area, including a few Secrets. This place has a lot of potential though, if they did a light remodel and improved the dining a bit.
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Making Memories through amazing experiences
The first time here was a combined birthday trip for Wifey and myself. It was so amazing that we had to come back for our anniversary trip. You simply cannot go wrong with an all inclusive stay at Secrets the Vine Cancun. Their mission is to please, point blank and they are great at it. Big shout out to Jose and the dream team, Hector, and Carlos our floor butler's. Simply Amazing. Oh and be sure to try the Mexican coffee at breakfast, Thank me later.
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Not good.
Great hotel and setup, most of the food is good. Our service isn’t the best at restaurants we have to wait to get more of something or a refill. Even thoe it wasn’t very busy. The biggest problem is the A/C in the rooms, calling yourself a 5 star with how those rooms feel is completely wrong. Our room was about 75 degrees on average the whole time we were there. Just makes it hard to enjoy the trip. Def won’t be back.
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Secrets brand continues to delight.
We had a fantastic experience at the resort! I definitely recommend any Secrets Resort to anyone considering a trip to Mexico. The food was excellent, and the beach was absolutely amazing. We were able to swim in the ocean every day, although there was some seaweed at times — nothing that took away from the overall experience. One highlight was dining at Dragon, where Chef Idisro (a top-rated chef) prepared an unforgettable meal. Highly recommend this resort.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restriction may apply.
Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.