Riu Palace Paradise Island Adults Only - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

2731 reviews

• 

  Nice but probably would not return.

  This was my first time at a Riu resort. I stayed with my daughter and her friend to celebrate her 25th birthday at Riu Palace, Paradise Island, Bahamas. We reserved two rooms which were right across the hall. Our first room faced Cabbage Beach. This room smelled terrible of mold and mildew. The second you walked in the door it smacked you in the face. The air condition was so cold and you could not adjust it. We resorted to leaving our balcony door open for warmth and fresh air. There was a coffee pot in our room but no coffee was provided. We had to call and request some but was then told they were out. The mini bar was not stocked daily as advertised albeit we were only drinking the water and diet coke in the room. We also had to call to request additional items which were then provided. My room key needed to be reprogrammed daily until they finally gave me a new key on our last day. Our second room faced the pool. That room did not have an odor of mold or mildew and the view was beautiful. Definitely would have preferred to be on that side of the hotel. On our day of check-in our rooms were not ready. We asked about reserving the restaurants for dinner and was told you had to do it on the app only and that all the restaurants were full for the night. Our first room became available and not the second. Once that room was finally available, the system went down and we still could not get our room key. We started making reservations for the week before they filled up only to not be able to add our third person because she was not checked in to her room and apparently you can only make reservations for the number of people staying in your room. We ended up going to our reservations each night and requesting to add a third person, which we were able to do but this process could be simplified. The elevators seemed to be an issue as well. Some days you could wait upwards of 20 minutes for the elevator to come to your floor and when it did, you had to hope it wasn't already full. We took the staircase multiple times. All in all, the food was very good at the restaurants and the buffet, we enjoyed the pools and the water is stunning. The service in the restaurants was also very good. At check-in you are greeted with a glass of champagne which was also very nice!

  May 13, 2025
• 

  Perfect vacation

  This is a beautiful hotel. The staff in every department is top notch. They are so accommodating and so friendly. Everyone works so hard to make your vacation a real vacation. The beach is beautiful and the food is so good. Lots of variety for everyone.. I have nothing bad to say about this hotel. We will be back!

  May 12, 2025
• 

  Very Nice

  Accommodations were great. Food and service were consistently good. Sometimes the people visiting from the cruise ship were load and obnoxious in the pool.

  May 12, 2025
• 

  Absolute paradise

  My husband & myself recently stayed at the Riu Palace on Paradise Island in the Bahamas. All inclusive, adults only resort. What a wonderful choice. The food was outstanding, the resort was immaculate, and very welcoming. From the moment we walked in we were treated like royalty. All the staff were very attentive to all your needs. We had an oceanfront suite & it was glorious. I am definitely going back.

  May 12, 2025
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  walter naughton

  All the services were far above expectations. The entire staff treated us like royalty. Everyone could not have been better.

  May 10, 2025