These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Kids (0-12) Stay Free. Offer subject to blackout dates and may not be available during all dates during the applicable promotional window; will vary by property. Other restrictions may apply.
** Added value’s are not combinable with same added value’s of other promotions.
Unlimited -Luxury Inclusions program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
Resort Details
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Various Lounges/Bars
Top-shelf spirits are served at seven bars
throughout the resort including:
Manatees – Swim-up Bar.
Rendezvous – Lobby Bar.
Revive – Spa Bar.
Sky Sports Bar – Sports Bar.
Smoothie Bar – Frozen Shakes and Smoothies.
Sugar Reef – Beach Bar.
The Lounge Bar – Evening Bar. - Various Restaurants
Barefoot Grill – Lunch specialties served poolside.
Bordeaux – Gourmet French cuisine.
Coco Café – Coffees, teas and pastries served daily.
Gohan – Sushi bar. Casual
Himitsu – A fusion of Pan-Asian delicacies. Casual
Portofino – Traditional Italian cuisine.
Seaside Grill – Steak and grilled specialties. Casual; Casual Elegance
World Café – Continental cuisine buffet-styleA private candlelit, seaside dinner for two
provides an extra element of romance.*
*Additional fees may apply
- SIP, SAVOR & SEE DINING EXPERIENCEAs part of the privileges of Unlimited-Luxury®, we’re offering guests of Dreams Tulum Resort & Spa the chance to Sip, Savor & See at Dreams Puerto Aventuras Resort & Spa, Dreams Riviera Cancun Resort & Spa, Dreams Sands Cancun Resort & Spa, Dreams Playa Mujeres Golf & Spa Resort, Dreams Jade Resort & Spa, Dreams Sapphire Resort & Spa, Breathless Cancun Soul Resort & Spa (December 2021) and Sunscape Sabor Cozumel. Enjoy dinner and live entertainment at participating sister properties including sipping complimentary cocktails, savoring delicious cuisine at the restaurant of your choice and the opportunity to see that evening’s entertainment.
- 24-hour room service†
- All-inclusive meal plan
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Golf,Offsite†
- Laundry/Valet service†
- 24-hour room service†
- All-inclusive meal plan
- Babysitting†
- Barber shop†
- Beauty shop/salon†
- Concierge desk
- COVID test onsite
- Currency exchange†
- Golf, Offsite†
- Laundry/Valet service†
- Meeting rooms†
- Parking†
- Pool†
- Restaurant†
- Spa†
- Tennis court†
- Water sports, Offsite†
- Business Center†
-
Capacity up to 250 guests for ceremony and reception. For more information about wedding packages, please contact weddings.dretu@dreamsresorts.com”.
• Total capacity for ceremony and reception spaces to 250 people
• Sunset Terrace to ceremony locations with additional fees
• Dreams Garden and Sunset Terrace with additional fees to reception locations
• 20 white avant-garde chairs
• Edited video of ceremony (15-18 minutes depending on length)
† Fees may apply
- Bocci court †
- Children's pool †
- Kayaking †
- Non-Motorized Water Sports †
- Pool †
- Sailing †
- Scuba diving †
- Snorkeling †
- Spa †Timings - Open 6:30 a.m. – 8:00 p.m.DREAMS SPA BY PEVONIA®
Dreams Spa by Pevonia® offers pure indulgence combining hydrotherapy and indigenous treatments and features:
• Nine interior cabins
• Three exterior palapas overlooking the Caribbean Sea
• Three glass exterior cabins surrounded by jungle
• Hydrotherapy room
• Private Vichy and Swiss showers
• whirlpool baths
• Relaxation lounge
• Saunas
• Steam rooms
• Facials
• Full-service beauty salon
• Cold-plunge
• Fitness center
Spa Facilities include:
- Bridal Suite.- Pevonia® brand services.
- Special teen and kids spa treatments.
- Tennis court †
- Volleyball †
- Windsurfing †
- Fishing †
- Motorized Water Sports †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
12024 reviews
-
Jan 23, 2026Quiet and relaxing.
Tulum is an old area. It is more jungle like and beautiful in nature. Was not like 'hotel alley' in Cancun. Resort was quiet as there were no resort directly next to us on either side. We did do a 1/2 day excursion and visit the Myain Ruins. Interesting to learn and hear about the history of the area. Resort was an older resort. Rooms were kept tidy and the appearance and the resort are kept up constantly. Really pretty resort with lots of trees, greens and flowers. The resort is long so there are nice walking paths. The resort is an hour and a half away from the Cancun airport so take that into consideration. Annette was our UVC rep. She was able to arrange a dinner reservation for us most of the nights which was helpful in justifying being a UVC member. Laura was our Concierge and she was great in helping with our room services. Salvatore was great in helping make sure our beach experience was relaxing. Luis was perfect at recognizing we were UVC Platinum members and tried to accommodate us upon arrival at restaurants. He also always checked on us during our meal to see if anything else was needed.
-
Jan 23, 2026Fun at the karaoke time!
Best karaoke ever, I had an amazing time with my friends and enjoying all the people who came to participate. Memorial times At Dreams Tulum. Thanks Riki & Charlie dj.
-
Jan 22, 2026
Sky Bar
Dj Charlie Beats was amazing at Dreams! I would recommend him anywhere!
-
Jan 22, 2026I disappointed my family!
Booked a family group vacation about 6 months prior for 16 people and travelled December 28-January 4th, 2026. I had stayed in a Dreams resort in Cancun sometime ago and thought this would be a great resort given its name and reviews and our extended family were so excited. I have stayed at 15-20 different resorts over the years in Cancun and Maya Riviera area so I have a lot to compare to. Started off rough when we got to resort and none of our rooms were together at all. We made this request 6 months before! Air Canada Vacations assured us that they put our request in. The front desk gentlemen was very combative and argumentative and was zero help and had no customer service skills and did nothing for us. One of our rooms was not even ready until 8pm that night. The resort is just ok with decent grounds and pools but rooms are sadly dated. There is a strong sewer smell on the beach close to the preferred side that does not let up. Food was not great either. We could never get a table for our group to actually eat together and staff made us feel like a big inconvenience. The unlimited luxury advertisement is actually funny as you cannot even get bacon at breakfast buffet! You can wait in long line to get an omelet and ask for bacon and they may give you a piece. The only really good meal we had was at the mexican restaurant that was closed most of the week we were there. Yes you do not have to make reservations but good luck getting a table. I would prefer the reservation system as then at least you know you can actually eat at them. We never got one single table for our entire group at any of the restaurants for the whole week. We had to separate and even then we did not even get to eat at all the restaurants. We were all so excited to celebrate the new year together... Well guess what? You could get a table for 10 people for $1500-2000 USD for their celebration! Insane! All inclusive luxury? Unbelievable. So basically they said you could wait in line to try to get in and stand around in a little area but not be able to sit at table or eat the dinner if you did not pay. So new years ruined as well for our group as we were not about to pay that ridiculous price! I guess the good news is we got to eat the leftovers from new years at the buffet for 2 days later - gross. You also get the bonus of being harassed to attend the Hyatt vacations presentations daily which was also nice. My son-in-laws diabetic pump was moved from a lounge chair into the sun as a staff member took a chair and umbrella and left their stuff on one chair in the sun. They were swimming in the ocean at the time and my sister saw the staff member move their stuff but did not realize it was theirs at the time. Went to front desk told them what happened and they sent me to concierge and they again argued with me and did absolutely nothing. This was dangerous as his equipment could have been damaged by being in the sun and this puts his life in jeopardy. No concern what so ever. We were interested to see if this resort was really nice as we are also planning a family destination wedding and would not "dream" of having it there now. Lastly, we had a family photo shoot and we had 5 members of our family purchase very expensive packages and one person still has not got theirs with our large group photos included and i cannot reach anyone so far. There are so many great resorts in this entire area so go to one of those is my honest advice. I was the one who planned this for my family and feel terrible that it was my choice to go there and had such a disappointing experience.
-
Jan 22, 2026
terrific team
Erick and Ruby was wonderful. Amazing Zumba instructors Erick and Victor
- AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- Current Renovations: Description: Adults only resort. Minimum check in age is 18 year round.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Allowed:
• Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.