Free perks Inclusions:
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
- One in-room family breakfast or champagne breakfast ( per room/per stay).
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts. Added values are not combinable with same added values of other promotions.
Free perks Inclusions:
- One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
- 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
- One in-room family breakfast or champagne breakfast ( per room/per stay).
- 15 Minutes Shiatzu Chair Massage. Max of 2 per room.
- 20% Discount on Romantic Dinners. Discounts are only applicable towards select romantic dinner menus/packages .
- 20% Discount on Wine Bottles.
- 20% Discount on Wine Cellar Dinners.
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts. Added values are not combinable with same added values of other promotions.
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
The inclusive program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
- Traditional Temazcal ceremony
Resort Details
- Barefoot Grill
Casual, grilled favorites.
- Bluewater GrillServing seafood specialties.
(Newly Renovated) - Cibu
Serving Mediterranean cuisine.
- Coco Café
Serving premium coffee and deli snacks.
- El Patio(Newly Renovated)
- Fresco
Serving Mexican cuisine.
- GohanComing SoonOcean view, rooftop sushi barPreferred Club guests only
- HimitsuTaste the best in Asian Cuisine that includes Teppanyaki tables
- Indigo RestaurantGohan• Ocean view, rooftop sushi bar• Preferred Club Indigo guests only• Adults only
Seaside Grill• Grilled favorites served in a tropical environment• Preferred Club Indigo guests only - Lemongrass
Serving Asian cuisine.
- Paramour
Serving French fare.
- PortofinoExperience the rich flavors of Italy
- PREFERRED CLUBSky Bar
• Rooftop bar with swim-up section• Preferred Club Indigo guests only• Adults only - Preferred Club BuffetComing SoonInternational buffet exclusive to guests staying in the Preferred Club Tower section
- RendezvousEnjoy a refreshing cocktail in this lobby bar.
- ReviveEnjoy natural smoothies, juices, delicious salads, healthy snacks and more at Revive Bar
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.
- Seaside GrillComing SoonGrilled favorites served in a tropical environmentPreferred Club guests only
- Sky BarComing SoonRooftop swim-up barPreferred Club guests only
- Various Bars and Lounges
- Moments
- Splash
-Scores sports bar
- The Reef, the Preferred Club pool bar*
- The Sandbar, the Preferred Club beach bar*
*Additional costs may apply
- World Café
International buffet.
(Newly Renovated)
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Babysitting†
- Children programs
- Concierge desk
- COVID test onsite
- Golf,Offsite†
- Pool†
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- ATM/Cash machine†
- Babysitting†
- Children programs
- Concierge desk
- COVID test onsite
- Golf, Offsite†
- Pool†
- Spa†
- Tennis court†
- Water sports†
- Your special day will be spectacular in our sparkling wedding space facing the sea. A brand-new indoor & outdoor wedding venue right in front of the turquoise Caribbean sea and an outdoor terrace that is capable of fitting up to 120 people, helping couples celebrate their special day in a breathtaking setting.
† Fees may apply
- BeachRelax and unwind out on the private stretch of white sand beach.
- Children's program, onsite
A lot of fun awaits the little ones in our hotel! The new additions to the Explorer´s Club for children include an aquatic experience which offers slides, games and much more!
A splash park for the kids at the Explorer’s Club, featuring a wading pool equipped with mini slides, splash toys and more.
- Fitness center on-site †
Air-conditioned yoga room available. Adults can take some time for themselves to enjoy our renovated fitness center featuring updated equipment, beautiful views and a new yoga room.
- Gym †A brand new gym located in front of the main pool.
- Pool †
• Available pools are 4
• Bluetooth speakers are not allowed at any pool
- Spa †Spanning nearly 1,950 square feet, the on-site spa offers a full menu of spa packages and à la carte treatments.
- Tennis court †Offering guests tennis/tennis lessons.
- Water activities †
- Hobie cats
- Sailing
- Kayaking
- Windsurfing
- Water aerobics
- Water polo
- Snorkeling*
- Deep sea fishing*
- Scuba diving**Additional costs may apply.
- Golf †
Designed by PGA champion and golf course designer Nick Price, the Grand Coral Riviera Maya is perfect for pros and amateurs alike. Hit the rolling greens in the beautiful Riviera Maya while overlooking the gorgeous Caribbean Sea.
- Indoor/Outdoor Activities- Family-friendly entertainment
- Beach and water volleyball
- Beach soccer
- Ping pong
- Board games
- Big-screen movies on the beach
- Theme nights
- Yoga
- Euro-bungee
- Bicycle tours
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14306 reviews
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Jan 22, 2025Dreams Sapphire….not quite a dreamy place
This was a birthday trip for me and felt so bad for my partner that he paid for the Preferred Club and the room was so dated and just not what was expected for a Dreams Resort. The loungers by the pool were very dirty and I would NOT lay down on themselves! Not quite sure if the stains were just from rain, where and tear or bodily fluids! We did get moved to a suite in the new Indigo side and what a difference! Beautiful room and rooftop deck with affinity pool and lounge chairs. Thanks to Jose Romero at the Front Desk who was so helpful in getting us moved! Overall the food is sub par as I got very sick from the food in the Asian restaurant and did not eat raw fish! The resort has fabulous staff so a special thanks to those on the Indigo side….Dyana, Victor, Santos, David and Manuel who made sure we were well fed and the pool side beverages were served! This resort would work for families that want to try an all inclusive but we have been to many all inclusives in Cancun and this one would not be one we would return to…… Photos show old room in Building 6 along with room at Indigo side along with some of the great staff which I do need to call out.
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Jan 22, 2025Dreams for the dreamers 💞
This was our second time in a dreams resort, and we had another great experience with our family. We travelled with our kids 3 and 6 years old, and between all the activities and the night entertainment, they had so much fun. Eli, Pamela and Javier, at the kids club were so sweet, my daughter didn’t want to leave the club. The food was very good and the hotel service is excellent. Our cleaning lady Sandra from building 930 was so kind, she always made sure our room was always perfect with everything we needed. We definitely recommend the dreams resort and we can’t wait to come back.
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Jan 22, 2025
Needs more wheelchair access.
This resort needs more accessible features such as pool lifts and more ramps. I had to wheel all the way around the entire front of the resort just to get to the other side of the pool. Jacuzzi also needs a lift for disabled patrons. Some of the ramps are very steep.
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Jan 22, 2025Not what we expected from a Hyatt resort!
We booked using information from the Hotel's website (which is part of the Hyatt chain) and using the pictures provided for a Preferred ocean Front suite. When we finally got there, the room that was provided was not even close to the website pic. We did discuss with the front desk ( Jose R) who was able to upgrade us to a new wing in the Indigo side, which was impressive. it had a rooftop pool, bar and snack bar that was VERY GOOD! and the small meals that were prepared were GOOD. Service was impressive and special thanks to Santos, Dynah, and David. This was our 18th trip to Mexico and have visited several 4.5 or 5 star resorts and based on information from a travel agent, they indicated that the food was OK and that it should be good. Using our preferred upgrade we felt that this was going to be a good positive choice, unfortunately we were wrong and made a bad decision. My overall impression on this resort is that it NEEDS A MAJOR REFRESH, overall food quality, pool lounges and pads are in major need of upgrades. If you are travelling with a family then this would be suitable. I am surprised that the corporate side of Hyatt cannot promote this as being a 4.5 star resort, which in mind is at best a 3 star resort.
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Jan 21, 2025
Amazing first family vacation with our 2 kids!
Overall, our stay was amazing! I would definitely recommend this resort to my friends and family and I would consider coming back (or to another dreams resort) for my next trip to Mexico. We traveled with my parents and our 2 young kids and there was something for everyone. The kids club was great, we didn't leave our kids for the babysitting aspect, but they were still able to enjoy the activities. The staff were amazing! We needed milk in our room for our youngest and they delivered it to us. Our safe broke down one day and staff were on site and fixed the issue within less than 20 mins. The beach was beautiful. Unfortunately there is the ongoing sargassum issue, but the resort staff did their best to clear the beach regularly. The resort was full when we checked in, but the staff did an incredible job of making sure that towels were always stocked at the pool, food was always refilled at the buffet and barefoot grill and all of our needs were tended to. Thank you so much Dreams Sapphire for a wonderful vacation!
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment. Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
- Pet Policy : Pets Not Allowed