Hotel Promotions
Deal of the Day. Non-refundable Rate - No cancellations or changes allowed.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 05 Jul 2018 to 31 Dec 9999
Travel Dates: 05 Jul 2018 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Get free perks: in-room champagne breakfast, 25% discount on spa, and more.
Free Perks Inclusions:

  • One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
  • 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.)..
  • One in-room family breakfast or champagne breakfast ( per room/per stay).
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

Added values are not combinable with same added values of other promotions.

Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
More free perks for upgraded room:50% off romantic dinner, Bali bed rental and more.
Free Perks Inclusions:
  • One bottle of wine/sparkling wine, rum or tequila (per room/per stay).
  • 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
  • One in-room family breakfast or champagne breakfast ( per room/per stay).
  • 50% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages.
  • Complimentary Bali Bed rental for 1 day (per room/per stay). 



Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.
Added values are not combinable with same added values of other promotions.
Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 67%
Discount already reflected in rates.
Applicable Dates:
Booking Dates: 09 Jan 2025 to 26 Feb 2025
Travel Dates: 09 Jan 2025 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Experience a higher level of luxury with Preferred Club inclusions.
All Preferred Club suites offer the following additional amenities and services: 
•Personalized check-in and check-out  
•Special concierge service 
•Preferred status and amenities 
 oUpgraded mini-bar 
 oUpgraded bath amenities 

•Private Preferred Club Lounge 
 oDaily continental breakfast service 
 oAfternoon hot and cold hors d’oeuvres
 oExquisite desserts and fine liquors 

** Added value’s are not combinable with same added value’s of other promotions. 

Important Information:  Redemption information will be provided by the hotel at check-in.   



Applicable Dates:
Booking Dates: 26 Nov 2021 to 31 Dec 2050
Travel Dates: 26 Nov 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary upgrade to nonstop transfer with the purchase of shared transfer from CUN airport.
Guest will receive a Complimentary upgrade to nonstop transfer with the purchase of shared transfer from CUN airport.
Applicable Dates:
Booking Dates: 02 May 2024 to 31 Dec 9999
Travel Dates: 02 May 2024 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Kids Stay Free.
Kids stay free, no restriction on the number of kids.

Black Out Dates: May 1 - May 3,2025, July 3 - July 6, 2025, July 15 - July 31, 2025, August 1 - August 15, 2025, September 14 - September 16, 2025
Applicable Dates:
Booking Dates: 30 Dec 2024 to 28 Feb 2025
Travel Dates: 13 Apr 2025 to 31 Oct 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.
Guests will receive $200 in Resort Coupons per room, per stay. 
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable. 
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer. 
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Applicable Dates:
Booking Dates: 23 Jun 2020 to 31 Dec 9999
Travel Dates: 23 Jun 2020 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Unlimited-Luxury™ inclusions during your stay.

Unlimited-Luxury Inclusions program includes the following amenities:

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Waitress service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities

Important Information:  Redemption information will be provided by the hotel at check-in.   
Applicable Dates:
Booking Dates: 14 May 2018 to 31 Dec 9999
Travel Dates: 14 May 2018 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • Barefoot Grill

    Grilled snacks and barbecue served during the day.

  • Coco Café and Ice Cream Parlor

    The Coco Café serves premium coffee and deli snacks served in a casual and relaxed atmosphere.

    Ice Cream Parlor serves an array of frozen treats for the whole family and delicious crêpes.

    Late Night Bites: The buffet offers fruits, yogurt, sandwiches, beer, soft drinks and water.

  • El Patio

    Serving authentic A la carte Mexican cuisine. 

  • Gaucho
    Grilled specialties.
  • Himitsu

    Serving A la carte Pan-Asian specialties.

  • Olio
    A la carte menu served at breakfast, seafood served at lunch and delectable Mediterranean dishes served at dinner.
  • Portofino

    Serving classic, A la carte Italian cuisine.

  • Preferred Club Lounge Bar
    Lounge bar for Preferred Club guests only
  • Preferred Club Pool Bar & Snacks
    Snacks and drinks for Preferred Club guests only
  • Various Lounges/Bars

    - Barracuda 

    - Desires

    - Manatees

    - Rendezvous

    - Gaucho Grill

  • World Cafe

    A buffet specializing in international cuisine. Dress code is Causal for breakfast and Casual Elegance for Dinner.

On-Site Amenities
  • All-inclusive meal plan
  • Business center†
  • Car rental desk†
  • Children programs
  • Conference facilities†
  • COVID test onsite
  • Currency exchange†
  • Exercise gym
  • Gift/News stand†
  • Golf†
  • All-inclusive meal plan
  • Business center†
  • Car rental desk†
  • Children programs
  • Conference facilities†
  • COVID test onsite
  • Currency exchange†
  • Exercise gym
  • Gift/News stand†
  • Golf†
  • Internet services†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Outdoor pool
  • Parking
  • Pool
  • Restaurant
  • Room service
  • Spa†
  • Tour/sightseeing desk†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Children's program, onsite

    EXPLORER’S CLUB FOR KIDS:

    Ages: 3 – 12

    At this fully supervised children's program, kids will enjoy the following activities:

    • Arts and crafts

    • Playground

    • Treasure hunts

    • Sandcastle contests

    • Board games and video games

    • Cinema

    • Doll nursery and play kitchen

    • Water games

    • Weekly campout adventures

    • Big screen movies on the beach

    • Beepers for parental control

    • Dinner for children

    All Explorer’s Club staff members are certified by the American Red Cross in CPR for children

  • Dancing †
    This resort offers dancing lessons.
  • General
    This resort offers Spanish lessons and bingo.
  • Golf †
  • Pool
    There are 4 pools and one outdoor hot tub.
  • Spa †

    For those guests seeking a sanctuary for the senses, the spa offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Whirlpool baths and treatment rooms, a relaxation lounge, a sauna, a steam room and private showers are available. Other services include pedicures, manicures, facials and a full-service beauty salon.

  • Volleyball

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 12288 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Sands

    Overall nice resort to stay at! The resort could use updates but the restaurant food was great, servers very kind. Beaches were stunning and well kept! Entertainment at night could be better but overall enjoyed our week stay at Dreams Sands!!

    Jan 23, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    Will not be returning!

    We Stayed for a week and i am currently still here as im writing this review. This is our second time here we came 2 years ago before they did theirs renovation. To start off I have what renovations were done because the same issues as 2 years ago are still present. The reason we returned is because they have a beautiful beach and I figured since it got renovated it should be better this time around, I was wrong. The only great thing about this resort is their beach, they have one of the most beautiful beaches I have been to. The food is average at best and I believe they should have more choices to accommodate their guests. One of the big issues here is for breakfast you can only really do the buffet unless you upgrade to the preferred class then and only then you have the option to go to the Mexican for breakfast, which would be fine if they had other choices but they don’t so they punish you by only offering you the buffet for breakfast. The buffet restaurant has numerous leaks coming from the ceiling which is obviously a health hazard because if your not extra careful it will fall on your food as you’re walking around to get it and I can’t imagine that being safe to eat. This issue was present 2 years ago and is still present today. I guess taking care of that is not their top priority. I am a UVC member and hey tried to get me to upgrade by offering me to visit the Dreams playa mujeres which we did because we were told we could spend the day their but that wasn’t the case all we got was a beach bag and we’re returned immediately back to Dreams sands. The whole thing took about 4 hours of our day and I would have never done that for a beach bag, I can afford my own beach bag!!!. Further more the kids pool/ heated pool has a lot of tiles that have come off and are missing, this was also an issue 2 years ago but I cannot believe in 2 years they have not fixed that and intact it’s worse than before. I actually saw 2 kids being treaded for cuts on their feet I would imagine it was from that pool, I made sure my kid always wore swimming shoes so he didn’t get any cuts. Needless to say we will not be returning to this resort and I am very happy we are going back home tomorrow, if I were you I’d book a different place!!!

    Jan 23, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Pretty decent place

    Stayed in a regular king bed room with no balcony. Small resort where everything is within walking distance and doesn’t require a golf cart to get to. Also doesn’t require jumping from one building to another if you have friends and family staying as well. Workers are very friendly and always try to get guests engaged in fun activities. The location is great. You can walk a km and be at the ferry to take you to Isle Mujeres, tons of local shopping across the street (souvenirs, pharmacy), close to Coco Bongo and Hard Rock Cafe. Be very careful crossing though. Cars won’t stop for anyone. I felt quite safe in the resort and walking around in the hotel zone area. The entertainment is good. We were hoping for karaoke the 2 times in the week we were here and neither time did they have it. Sometimes the daily activities don’t start when they indicate on the app. The food…The selection is limited but what you DO get is delicious. The only negative experience we had was the Portifino a la carte when we ordered the filet mignon. Rubbery and zero flavor. The steaks were way better at the Gaucho a la carte. I also did not like that the kids station was not kept hot at all. Food was cold every time. Rooms are nice. We had to call maintenance twice for the toilet issue and once for the mini bar issue, but they had a very quick response and solution time. Beds are pretty firm though 👎🏼 There are 3 regular pools (not counting Preferred). One is heated and the other two (one of which has a swim up bar) were not heated. A happy surprise to us was their hot tub was actually a hot tub! Loved it. The beach is AMAZING. Sand is so soft. No rough pebbles and hardly and weeds. We had no issues getting waiter service as well. I’m used to Riviera Maya-style resorts (larger with more variety and space) so this one was different for us. We would give this place another try in the future.

    Jan 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Second time here!

    Great trip - did the same thing here in 2024 and would love to do it again early 2026! Took my wife, and three young adult kids (18, 20, and 22) to the resort again. We had just as much fun the second time as we did the first time (2024). We recognized a bunch of the same staff this year as we did in 2024, and they actually remembered us :).

    Jan 20, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The best birthday celebration for all ages!

    I love this resort. My sister and I who were both celebrating birthdays took our 2 sons, her’s 1 and mine turning 1 on the trip. It is great for families. It is located close to a lot of shopping. It has great food, drinks and entertainment. The resort has one of the most beautiful beaches I’ve seen in Mexico.

    Jan 20, 2025
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.

     

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