Hotel Promotions
Free Perks– Premium bottle of wine and a welcome letter. $40 value per room.
A premium bottle of wine and a welcome letter from the General Manager.  $40 value per room
 
The wine will be red, but guest can ask to trade for a white wine If preferred.
Applicable Dates:
Booking Dates: 27 Nov 2024 to 31 Dec 2025
Travel Dates: 01 Jan 2025 to 31 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive up to $500 in resort credits to enhance your stay.

Guests will receive $500 in resort credits per room per stay to be used towards spa, dinner, experiences, and much more!

Important information: Resort credits cannot be exchanged for cash. There is no cash reimbursement if unused. Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Resort Credits are not transferable, non-cumulative and cannot be held over for future stays. Promotion, prices and applicable services are subject to change without prior notice. Redemption information will be provided by hotel at check-in.

Applicable Dates:
Booking Dates: 06 Jan 2023 to 31 Dec 2050
Travel Dates: 06 Jan 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Bars
    - Overtime Sports Bar
    - The Premiere Bar & Lounge
    - Twist Social Bar
    - Point Break – Pool Bar
    - Fuel Coffe Co.
    - Studio Disco Bar & Lounge
    - Blue Lagoon – Lazy River Grotto Bar
    - Blue Crush Bar & Grill
    - STAR Class ™ Pool Bar (Extra Cost)
    - STAR Class ™ Bar (Extra Cost)
  • Various Restaurants
    - Socal Gourmet Empórium (Buffet)
    - East & Sushi Teppanyaki Bar (Japanese)
    - Sunset Strip Steakhouse & Grill (Steakhouse)
    - La Cocina (Mexican)
    - Gusto Italian Trattoria (Italian)
    - Sutra Indian Restaurant & Hookah Lounge (Hindu)
    - Overtime Sports Bar (Snacks)
    - Guy´s! Burger Joint (Hamburgers)
    - The Shores Beach Club & Restaurant (Seafood)
    - 6th Sense – Chef´s Table (Extra Cost)
    - Star Class™ - Bar & grill (Extra Cost)

On-Site Amenities
  • 24-hour room service†
  • Beauty shop/salon†
  • Exercise gym
  • Lounges/bars†
  • Pool†
  • Restaurant†
  • Shops and commercial services†
  • Spa†
Off-Site Amenities
  • Convention Centre†
On-Site Wedding Services
  • For more information, please contact weddings@planethollywoodhotels.com

† Fees may apply

On-Site Recreation
  • Fitness center on-site
    Pumped Fitness center

    Enjoy a first-class work out with professional instructors, daily classes and the latest cardio and strength-training equipment so you can look and feel Hollywood ready not to mention we also have tennis courts and a world class outdoor facility.

  • General †
    Signature Events
    Planet Hollywood sets the stage for fun with monthly special events and daily activities! From screenings of your favorite comedy flicks and classic films in the theater to beach parties and movies under the stars, there’s something for everyone to enjoy.

    Lazy River
    Calling all stars! Grab your towel and come cool off at the pool and lazy river.
     
    Jurassic Splash Park

    Shipwreck Cove – Water slides

    Labyrinth
    Guests can wind through the Labyrinth and choose their own adventure as they work their way to the center of the maze. Spoiler alert: watch out for dead ends.

    PH Experiences ($)
    Designed for those who want to be dazzled by the wonders of nature and crave memorable adventures, PH Experiences is the ultimate lineup of unforgettable excursions. Explore new places with curated adventures and discover the wonders of our famous destinations.

  • Miniature golf †
    Mini-golf
    Channel your inner Happy Gilmore with our nine-hole mini-golf course! Ideal for all ages to enjoy, the course was designed exclusively for Planet Hollywood and is the perfect way to spend an afternoon of fun.

  • Spa †
    PH Spa ($)
    Transform yourself from the inside out at the PH Spa, a tranquil haven inspired by a blend of Cancun’s natural elements and Hollywood’s Golden Age. Our celebworthy treatments feature Eminence Organic Skin Care products, a renowned organic brand committed to protecting your skin and the future of our planet.

    PH Beauty Bar ($)
    Our beauty bar is perfect for guests who want to feel a little fancy when they walk the red carpet or learn about products for healthy skin - it is also a great spot for our brides, grooms and wedding parties to get ready for their big day.

  • Theatre †
    What’s a trip to Planet Hollywood without a front row seat to a good movie? With a capacity of up to 76 people, the theatre is the perfect to catch a screening of fan favorite movies and classic films playing throughout the day.
  • Water activities †
    FlowRider® ($)
    Hang ten on the ultimate surf machine! From kids learning how to surf to adults that have been riding for years, FlowRider® lets you rip, tear and shred endless waves.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 3416 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great hotel, amazing service!

    We had a lot of fun! The hotel is really nice and the beach is absolutely beautiful! We booked in the Adult Scene with the star class option. Our butlers Angel and Edwar were amazing and made small miracles happen to make our stay even more enjoyable! The room was clean and our maid was amazing with surprise towels on our bed and bathroom. The friends who were travelling with us didn’t get any towel art from their maid though. The food is good, great variety of à la carte restaurants, drink were of great quality. The restaurant « The catch » was the less good in my opinion and the Indian restaurant the best ;) The evening shows were ok, I have seen better entertainment, but the ambiance overall of the main areas was great. The entertainment at the pool was fun though, Nando aka Brownie did a good job ;) We really enjoyed the free session of Hydrotherapy that came with the Star Class option, I would highly recommend!

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Viva Mexico!

    We stayed at the adults side with a swim up room. If you want sun, the best rooms face south. Restaurants were all delicious. Brasa was the best! Activities happening non-stop all over the resort. As with all resorts, some people had to get up early and save chairs 🙄 at both the pool and the beach. The lazy river is awesome and the bar there is the BEST! We didn’t get star class and honestly we don’t think it’s worth it. Had an awesome time and would recommend it!

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great destination! Lots of options!

    Adult scene was a great time. Highly recommend Braza for breakfast (ask for Manuel) our butlers Mafer and Juan were super helpful and quick to answer our questions and assist. Mafer wins the gold star for poolside pizza delivery! All in all it was a great celebration for my husbands 50th birthday and we would absolutely book again!

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    A great vacation is what you make of it

    Juist got back from a week of amazing laughs, food, drink and the friendliest people you could run into. Star class adult scene Check in - Flawless, tasty welcome drink and an explanation of the resort by Luis Butlers - We had 2 rooms... Trinidad, Juan and Mafer... Trini walked us over to our rooms to explain about the features (1 swim out, 1 jr suite). He booked our first round of dinner reservations and just the warmth in his smile and positive attitude just made the start of the vacation even better. Restaurants - Some better than others... there are such differing reviews, try them and make you own opinion. Just remember, you are on vacation and ENJOY! Drinks - Excellente.... sure some are sweet, but there was something for everyone.. the bartenders and servers work so hard to keep everyone happy. I could go on and on but I just have to say... if you are looking for something to complain about... you will find that easily, if you are looking to have a GREAT time and just enjoy the moment, you will find that too! Lastly I cant forget Fabian... often at Concierge between building 11 and 12... of all the friendly faces, this guy made our day every day... look for him!

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Planet Hollywood thumbs up 👍 Star class is the way to go

    The resort was lovely, the food was excellent, our Butler,Yomelly, was outstanding - in touch with us every day, he was very helpful and attentive, keeping us informed of the upcoming events, booking our restaurants, incredibly helpful as our departure was delayed, making sure we got the best of service! Sunwing was good at alerting us to changes and provided for an extra nigh,at Moon Palace ( a huge resort closer to the airport) - no extra charge but it could did not compare to our stay at Planet Hollywood I enjoyed aquafit - in the pool, with Ben ...he was an excellent instructor, lots of fun & a good workout! Our room was lovely, beautiful view of the ocean and pools, always in excellent shape and spotless.... Thanks to our cleaner,Gladys. We enjoyed bobbing up and down in the ocean waves and relaxing at the beach... no problem getting chairs there, we went out early (bf breakfast ) to reserve our chairs by the pool. We would highly recommend this resort!! Really friendly staff, enjoyed the swim up bars, all the staff you met smiled "hola", enjoyed the lazy river floating in our inner tube.

    Feb 16, 2025
Hotel Advisories
  • AdvisoryThe Environmental Sanitation Tax of a minimum 33 MXN (approx. $2.50 USD) per guest, per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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