Hotel Promotions
Up to $1460 in Resort Credits.
Guests will receive up to $1460 in coupons per room towards the purchase of Spa Services,  Golf, Weddings, Photos, and Dining.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply. 
Applicable Dates:
Booking Dates: 15 Dec 2023 to 22 Dec 2026
Travel Dates: 24 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Up to $850 in Resort Credits.
Guests will receive up to $850 in coupons per room towards the purchase of Spa Services,  Golf, Weddings, Photos, and Dining.  Additional details will be provided upon check-in at the hotel.

Important Information: 
Guests will receive coupons at check-in.  The total of credits is per room for guests 21 and older.  Resort credits are non-transferable, non-cumulative, non-refundable, non-combinable, and cannot be used on future stays.  Resort credits can be used as a discount only for selected services.  Credits cannot be exchanged for cash.  Promotion is subject to availability and can change without notice.  Restrictions may apply.
Applicable Dates:
Booking Dates: 15 Dec 2023 to 22 Dec 2026
Travel Dates: 24 Dec 2023 to 23 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Honeymoon Inclusions
Guests celebrating their honeymoon with us will receive the following amenities:
* Surprise welcome gift in their room
* Small bottle of Tequila
* King Bed (subject to availability)
*  Late Check out (subject to availability at time of departure)
* Complimentary upgrade to next available room category (subject to availability and upon request)
*  $35 Spa Credit for "Senses", a 120 minute service which includes a Hot Stone massage and Flash Facial for two. This discount applies per couple per stay and does not apply with other promotions and discounts. This spa credit only applies to the specific service as indicated and cannot be used for a different service. Only one Spa Credit can be used per spa service.

To receive this offer, just enter "HONEYMOON" in the Special Service Request section during check-out or call our Customer Care Center and we will be happy to make the notation for you.

Important Information:   Proof of marriage must be provided at check-in. Emission date of less than 90 days. Restrictions and health protocols may apply and vary for each destination as well as time of travel.
Applicable Dates:
Booking Dates: 14 Jul 2026 to 23 Dec 2027
Travel Dates: 14 Jul 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Exchange Privileges
Guest will have access to all bars, lunch and snacks at Riu Yucatan and Riu Playacar.

Important information: All of the above information is subject to change at any time without prior notice. More information will be provided upon check-in. Breakfast and Dinner must be taken at the booked hotel. Transportation is not included

Applicable Dates:
Booking Dates: 19 Jun 2023 to 23 Dec 2026;06 Feb 2026 to 23 Dec 2027
Travel Dates: 24 Dec 2023 to 23 Dec 2026;24 Dec 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
All Inclusive Amenities
All meals, snacks, local and imported alcoholic and non-alcoholic beverages in all hotel bars and restaurants.
Snacks and drinks 24 hours a day.
Regularly refilled minibar and liquor dispenser in the guest rooms.
In-room safe.
Free sports, activities and entertainment program as described. Activities include kayaking, snorkel gear, 1 introductory scuba diving lesson in the pool, RiuFit program, volleyball, small catamaran (maximum 2 people)
Free use of wellness facilities (gym)
Free entry to the discotheque at Riu Tequila (drinks included). Must be 18 years old.
WiFi throughout the hotel.
Daytime entertainment for adults
Live music shows & Riu entertainment.
Riu Get Together Party
RiuLand Kids Club for ages 4-7 and 8-12
Additional Information: All hotel guests are required to wear an "All Inclusive" wristband for identification purposes.
Applicable Dates:
Booking Dates: 09 Jul 2024 to 23 Dec 2026;06 Feb 2026 to 23 Dec 2027
Travel Dates: 24 Dec 2024 to 23 Dec 2026;24 Dec 2026 to 23 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Bars / Lounges
    - La Veranda
    - La Fiesta
    - Sports Bar 24
    - Coco´s  bar
  • Various Restaurants
    - Rosa Roja
    - Bamboo
    - Rinascita
    - Black Cow
    - Beach Club

    Consult the hotel upon arrival for hours of operation and dress codes.
Room Type
  • Junior Suite

    Bedding - 2 double beds, living room area with sofa.

    Occupancy limits:  2 Adults + 2 Children or 3 Adults + 1 Child or 4 Adults

    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Bathtub
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Hair Dryer
    • Iron and Ironing Board
    • Minibar
    • Safe
    • Satellite television
    • Shower
    • Wireless internet connection
  • Standard Room
    Bedding - 2 double beds or 1 king size bed.

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits:   2 Adults + 2 Children or 3 Adults + 1 Child
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Hair Dryer
    • Iron and Ironing Board
    • Minibar
    • Safe
    • Satellite television
    • Shower
    • Wireless internet connection
  • 2 Bedroom Standard Room
    2 rooms connected through a private hallway with an exterior door

    Bedding - 2 double beds.

    Occupancy limits:  6 Adults + 2 Children.
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Shower
    • Wireless Internet Access
  • Accessible Double Room
    Bedding - 2 double beds.

    Occupancy limits:  2 Adults + 2 Children or 3 Adults + 1 Child
    • Air conditioning
    • Balcony/Lanai/Terrace
    • Bathroom amenities
    • Ceiling fan
    • Coffee/Tea Maker
    • Direct dial phone number
    • Hair Dryer
    • In-Room Safe
    • Iron and Ironing Board
    • Minibar
    • Satellite television
    • Shower
    • Wireless internet connection
On-Site Amenities
  • 24-hour front desk
  • Accessible facilities
  • Babysitting,Offsite*
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • 24-hour front desk
  • Complies with Local/State/Federal laws for disabled
  • Babysitting, Offsite*
  • Baggage hold
  • Bell staff/porter
  • Children programs
  • Children welcome
  • Children's play area
  • Concierge desk
  • Elevators Not Available
  • Exercise gym
  • Free high speed internet connection
  • Free parking
  • Gift/News stand*
  • Golf, Offsite*
  • Housekeeping - daily
  • Laundry/Valet service*
  • Lounges/bars
  • Meal Plan Type: All Inclusive
  • Non-smoking rooms available
  • Pool
  • Restaurant
  • Safe deposit box
  • Sauna
  • Spa*
  • Tennis court
  • Tour/sightseeing desk
  • Water sports*

* Fees may apply

On-Site Recreation
  • Children's pool
    There is 1 children's pool on-site.
  • Children's program, onsite
  • Fitness center on-site
  • Hot tub
    1 outdoor hot tub.
  • Motorized Water Sports *
    Jet ski, parasailing, waterskiing, diving, deep sea fishing, etc.
  • Non-Motorized Water Sports
    Windsurfing, sailing, kayaks, snorkel gear, body board, one introductory scuba lesson in the pool, paddle boat, others.
  • Pool
    There are 5 pools on-site.  This property has swim-up bars.
  • Sauna
  • Spa *
  • Tennis court
    There are 2 tennis courts on-site. There are 0 lit tennis courts on-site.
Off-Site Recreation
  • Beach
  • General *
    Access to Pickleball Court at Riu Palace Mexico 
  • Golf *
    A golf course is located within 1 mile of the hotel.
    This hotel has negotiated a special agreement with Riviera Cancun and Hard Rock Golf Club Riviera Maya golf courses to provide preferential conditions and additional value to our guests.
On-Site Attraction
  • On-site Entertainment
    Access to weekly theme parties for everyone

* Fees may apply

Surrounded by the tropical gardens, fragrant flowers and shady palm trees within the Playacar Resort complex, this animated resort is ideal for families and active travelers on a budget. Just a short drive from the shops and restaurants of 5th Avenue, this enjoyable resort offers the perfect blend of sun and fun with sparkling swimming pools, a kid’s activities club and playground, a spa and fitness center, 24-hour all inclusive snacks and beverages, a selection of restaurants and bars, a disco, water sports and traditional guestrooms complete with a private balcony, minibar and liquor dispenser. As an added bonus, guests also enjoy access to all facilities, activities and entertainment at the nearby Riu Yucatan and Riu Playacar. Create memories to last a lifetime during each and every visit to this enjoyable Mexican retreat.


Property Information

Year Built: 1998
Last Renovation: 2018
Accessible rooms: 4
Floors: 3
Total rooms: 630
Av. Xaman-Ha, Manzana 3 No.1 Condominios Playacar, Playa Del Carmen, 77710, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 12782 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent stay

    Wow - this was a holiday for my husbands 40th birthday - great choice, friendly welcome by reception, lovely rooms and a great shower! The pools are clean, we didn’t use the pool bar for obvious reasons (people drink all day but never seem to need the toilet!) The main pool is lovely and a great size, I loved that the entertainment staff would come over to let you know what activities were happening over in the activity pool so you could pop over - done this many of times, the bar and snack bar is right next to the pool as is the toilet and changing block. The grounds are kept immaculately clean and tidy as are the inside areas. The food is beautiful and you have so much choice along with juices and other drinks. We stayed at the yucatan in August and actually came here for 2 days as it was a better atmosphere. The sports bar has air con so if you need a break from the heat in the evening but don’t want to sit in your room you can relax in there, they also have hot and cold snacks. There is a lovely chap who does a beach run in a golf type buggy this runs roughly every 10 mins you can go to the beach and be collected to come back, I think he stops at 6pm. All in all absolutely loved it here and definitely recommend a visit.

    Sep 08, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Amazing stay

    We’ve just returned from an amazing stay at Riu Tequila and honestly had such a lovely time! 🌴☀️ Our room was absolutely massive and cleaned perfectly every day. The cleaners did such a fantastic job, and we loved coming back to the little towel animals they made — such a lovely touch! The whole hotel was kept incredibly clean, with cleaners constantly around keeping everything looking spotless. All of the staff were lovely — always polite, welcoming and friendly. A special mention to the lovely lady in the sports bar who exchanges your cash for coins for the pool table. She was so sweet and always had a smile on her face. ❤️ The food in the main buffet was great, with loads of choice and plenty to choose from. We only tried one of the speciality restaurants, the Italian. Just a little tip if you’re going: we didn’t realise the starter was buffet style and that you then ordered your main afterwards, so we ended up just getting our main from the buffet! The beach was beautiful and really wasn’t far to walk at all. The shaded walkway made the walk much more comfortable, and there’s also a lovely man who takes you down on the golf buggy, which is especially handy. Our only downside with the beach was that there was nowhere to get a drink. The nearest option was the hotel on the beach, which was a little inconvenient. The hotel shop is quite expensive, but if you walk down from the hotel a little way, there’s a strip of shops and bars where things are much cheaper. We also got a taxi into Playa del Carmen, which was really quick and surprisingly cheap. We spent every day at the swim-up pool and always managed to get a sun lounger, no matter what time we arrived. The only downside was that the pool could have been cleaner on some days, with hair, bugs and little green bits floating around. It could also get quite busy around the swim-up bar, with people standing there for long periods, making it difficult to get in and actually get served. We did notice that some guests took the all-inclusive drinks a little too far, with a few people becoming very unwell from alcohol. We felt the lifeguard could have been more proactive in those situations. The NEON and WHITE parties were absolutely brilliant! 🎉 So much effort goes into them and they were definitely highlights of our holiday. The entertainment and shows were fantastic too. The only thing we struggled with was the heat — it was unbelievably warm, and you were sweating almost immediately! Even sitting watching the evening shows, we were sticking to the seats 😂. Overall, we absolutely loved our stay at Riu Tequila. There are a few little things that could be improved, but they certainly didn’t ruin our holiday. The friendly staff, fantastic entertainment, beautiful beach, great food and overall atmosphere made it a holiday we’ll remember. We’d definitely consider returning! 🌴❤️

    Aug 29, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best trip

    Amazing time, great parties and met some amazing people great for friends, families and couples

    Aug 28, 2026
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Not on the beach, but still worth staying there.

    I somehow didn't realize this place wasn't on the beach until after I booked it. but, it wasn't too bad. It was a few minutes walk to the beach. Everything else was great. The food was more than adequate and the entertainment team was excellent. We would go back if it was on the beach. However, it was less expensive than ones on the beach, so that was a plus and made up for it. One cool thing being off int he jungle was the wildlfe. There were tons of agoutis and coatis.

    Aug 26, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Great holiday first time in a Riu

    Great hotel. Hot in June, just a quick shower here and there but they didn’t last long. Still got a great tan. The hotel provides amazing food and great staff friendliness. Amazing bar service, which a great selection of alcohol. Rooms were clean and tidy. The smoking rules in Mexico is a bit of a nightmare but not hotels fault. Would return

    Aug 25, 2026
Hotel Advisories
  • AdvisoryThe state of Quintana Roo will be charging a sanitation tax of 29.32Mexican Pesos per person per night occupied. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Deposits or credit/debit card hold authorizations are not requested at check-in. "Minimum age of 18 is required for check-in, an ID/Passport will be requested upon arrival.

    Convention Policy : Groups traveling together can book this property for their stay taking advantage of group benefits such as 6th or 11th complimentary guest, Group dinner reservation, One complimentary cocktail hour with a selection of appetizers, One complimentary massage for the group leader, Complimentary room upgrades to the next category, Fruit plate and bottle of wine for the VIP, Private check-in when arriving together,  Welcome sign. Applicable with Wedding Collections and Social Packages. Consult terms & conditions.

    Hotel Spring Break Policy - Student Groups/Spring Breakers (either groups or individuals, regardless of age) are not allowed at any time during the year. Guests disturbing or generating complaints from other guests or hotel may be removed from the property, at their own expense. Parties in rooms are not permitted.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

    One person of 18 years or over in every room.  No student groups under 21 all year long.

    Minimum check in age is 18 (Jan. - Feb.) (May - Dec.) Minimum check in age is 21 (Mar. - Apr.)

  • Pet Policy : Pets Not Allowed
  • Early Departure Policy
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 04Jul24 - 23Dec26
    • Early Departure Penalty:1 NightApplies: Sunday - Saturday 24Dec26 - 31Dec50

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