These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.
Guests will receive $200 in Resort Coupons per room, per stay.
Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.
Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.
Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Resort Details
- Various BarsSugar ReefPool bar offering signature cocktails
MantarrayRelax with a refreshing cocktail at this swim-up pool bar
Moxché Lobby BarLobby bar featuring chic furniture for lounging with a refreshing cocktail
Moxche TheatreSip your favorite cocktail while enjoying our nighttime entertainmentTheatre Bar
Dark HorseContemporary bar serving your favorite tropical cocktails whilst enjoying your favorite sports events. Golf Simulator and Foosball tables available.
The Cove BarBar serving your favorite tropical cocktailsInterior Beach Lagoon Pool Bar
Observatory Preferred Rooftop BarFor Preferred Club guests only.
GypsySecret speakeasy nightclub hidden on property requiring a daily password for entry. - Various RestaurantsBarefoot GrillLight lunch specialties in a casual and relaxed outdoor setting
BisouA menu serving a variety of gourmet à la carte French specialtiesAir-conditioned with outdoor seating availableApproximate seating capacity: 60
Coco CaféBegin the morning with a cup of local brew at a sunny indoor/outdoor café along with tropical juicesServes premium coffee and snacks in a casual, relaxed atmosphereLate night bites include sandwiches, fruits, yogurt and pastries
Dos AlmasMexican cuisineAir-conditioned with outdoor seating availableApproximate seating capacity: 109Taco tasting bar with Tequila/Mezcal tasting*
SukiSpecializing in a fusion of modern Japanese à la carte specialtiesAir-conditioned with outdoor seating availableTeppanyaki tables availableApproximate seating capacity: 102Tanoshii -Omakase 12-seat sushi table
Market CafeA buffet-style restaurant serving a variety of local and international cuisineCasual atmosphere, evocative of a farmer’s market with colorful, gourmet cuisine displayed beautifully on sunbleached wood shelves, which frames the intimate dining areaClosed air-conditioned restaurant with outdoor seating availableApproximate seating capacity: 278
SeasoulFresh seafood delights presented in a quiet and romantic seaside settingApproximate seating capacity: 178Casual Elegance required for dinner
AlloraDelectable Italian cuisine, served à la carteWine cellar for private dining is available.Approximate seating capacity: 118Wine cellar with dedicated menu and wine tasting
EmberOpen fire grill and smoke house, served à la carteApproximate seating capacity: 104
BambooDelectable Southeast Asian cuisine with alternative plant-based menu, served à la carteApproximate seating capacity: 68Casual Elegance required for dinner
Observatory Preferred RooftopmApproximate seating capacity: 40
- 24-hour room service†
- Ballroom†
- Car rental desk†
- Concierge desk†
- Currency exchange†
- Elevators†
- Heated pool†
- Internet services†
- Laundry/Valet service†
- Poolside service†
- 24-hour room service†
- Ballroom†
- Car rental desk†
- Concierge desk†
- Currency exchange†
- Elevators†
- Heated pool†
- Internet services†
- Laundry/Valet service†
- Poolside service†
- Whirlpool†
- Meeting/Board Rooms†
- Please contact the hotel for additional information.
† Fees may apply
- Fitness center on-site †The on-premise state of the art fitness center provides a full range of cardio-conditioning activities and exercise equipment including treadmills, free weights, exercise bicycles, stair climbers and step machines. Elliptical and fitness accessories such as yoga mats and exercise balls.
- General †INDOOR/OUTDOOR ACTIVITIES:-Two lit tennis courts/tennis clinics-Ping-Pong-Multi-purpose court (soccer, volleyball, etc.)-Beach volleyball-Euro-bungee-Yoga-Cocktail classes-Dance lessons-Football-Golf simulator at sports bar
- Pool †8 Outdoor pools Including a Lagoon Pool with natural Sand, a Rooftop Infinity pool and 3 Cenotes Pools.
- Spa †Secrets Spa by Pevonia® at Secrets Moxché Playa del Carmen offers a sublime atmosphere of pure indulgence that combines hydrotherapy and relaxing treatments creating a refreshing, invigorating and peaceful experience. Pamper yourself in our stunning spa surrounded by a hydrotherapy circuit, sauna and steam room. A sauna, steam room, private shower and a relaxing indoor lounge area with heated lounge chairs are here for you to enjoy. Massages, body treatments, facials, manicures, pedicures and a full-service beauty salon are available for you. The spa also offers an array of rejuvenating facials, spa packages and pampering for your hands, feet and nails, World class Spa.
- Tennis court †
- Theatre †Theater with shows and dinner-shows with a 4K Screen of 14M x 8 M. (151 x 86 Feet).
- Water activities †WATER SPORTS-Kayaks-Sailing-Windsurfing-Water aerobics-Pool volleyball-Snorkeling-Water polo-Catamaran-Scuba diving-Deep sea fishing- Pool Volleyball
- Golf †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
3276 reviews
-
Apr 28, 2025Best pool Service
Monica, Axel, Daniel are the best concierge!! so attentive and sweet! MONICA IS THE BEST!!!!! She made me the cutest bracelet!!! And Axel was very kind and always looking to help! They truly made the experience so much more memorable and I’ll carry this with me forever!
-
Apr 28, 2025
Amazing, beautiful, experience, service 10/10.
Monica was so amazing, she spent time with us by the pool making us custom jewelry. She was welcoming, friendly, and provided an excellent experience. Daniel made sure we were taken care of and got us four poolside seats and kept us updated when beds were available. This place is magical & I can’t wait to return.
-
Apr 27, 2025
Over the top
Ari & Sergio made our trip with their personal touches, exuberant energy, and fun spirits. They even made my husband and I bracelets that we’re still wearing and don’t ever want to take off. ALL the food at this place was exceptional, and I’ll be thinking about it forever. In addition to Ari & Sergio, Jazmin, Miguel, Gabriella, Felix, Daniella, Giovanni, and all of the entertainment team were just simply amazing. You can tell they all love their jobs, are happy to be there, and ENJOY making everyone’s trips better. I couldn’t recommend this place enough. Book it.
-
Apr 27, 2025
Amazing honeymoon
Sergio, ari, jazime,Miguel, Gabriella, Felix, Daniele, Giovanni and all of entrainment team are phenomenal representatives of the Secrets brand and full of knowledge about the entire operation. They produced multiple activities throughout the day that kept the guests involved and excited every day of the week! Would highly recommend anyone staying to give them an opportunity to enhance your experience!!!
-
Apr 27, 2025
One of our favourite adults only vacations in Mexico
The room was amazing, the service was excellent and the hotel and pools were very well laid out and original. Room: We paid extra for a suite and preferred club which were both worth the extra money, in our opinion. We ended up with one of the nicest rooms we have ever stayed in after 20+ all inclusive vacations. Service: We found all staff very friendly and truly seemed to care whenever there was any small issue. Juan was great at Ember restaurant as was the manager. Spa: we rarely pay for a massage at the spas at all inclusives but sometimes do the water circuit, depending on price. We splurged and paid for a massage and were invited to do the water circuit beforehand and included in the cost of the massage. All aspects of the spa were excellent and pretty close to worth the cost. Pools: the pools were unique and very well laid out. We enjoyed all of them but spent most of our time near the very large quiet pool area. Entertainment: the entertainment was excellent and one of the best we have seen in our dozen plus visits to Mexico, We particularly enjoyed the live singers who played at dinner time. The music travelled toward the many restaurants and carried well from the amphitheater and across the pool water. The musicians were excellent. The fire show was top notch as well. Preferred club pool: the roof top preferred club pool area was excellent. Food was great and service was as well: the infinity pool overlooking the resort and the beach was well laid out as well. Food/Restaurants: The preferred club rooftop restaurant was great for breakfast and lunch but sometimes became busy at peak times. We really enjoyed Ember restaurant, the street tacos were excellent and we enjoyed the Italian restaurant and the Mexican. We were unable to get habachi reservations at the Japanese restaurant unfortunately. The fish tacos at SeaSoul beachside restaurant at lunch were great. We ordered room service once and the wings arrived cold. We also ordered a burger poolside but it came fairly uncooked and cold. We did not need to make reservations for dinner beforehand, which was nice, but then had to wait quite a while one night for Ember and were not able to get habachi table seats which required reservations. We heard from a few people that reservations could be made at all restaurants if you pre booked a bottle of wine, at an extra cost, for your dinner. If there was one area for improvement at the hotel, it would be consistency of the quality of the food and wait time to get seated. Seats by the pool: The quantity of seats and the quality were excellent when compared with other all inclusives we have been to. Overall: This was one of our favourite all inclusives we have been to in Mexico, or anywhere. I would rank it right there with Unico, Le Blanc, Secrets The Vine, and Moon Palace (which we liked more with our four teenage kids). We would highly recommend this Secrets property and would consider returning even though we like exploring new properties.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Resort Fee – (Leave Resort Fee information if travel is still current
- Pet Policy : Pets Allowed:
Resort allows small dogs under 22 lbs. Please contact the resort prior to booking to confirm all requirements are met and they can provide you the current cost per night. This fee will be payable to the hotel. Proper paperwork must be provided to the hotel prior to check-in.