Location
BeachProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
10286 reviews
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Oct 07, 2024My trip.
I’m an owner and I feel that the room needs to get renovated. There has to be something done about the palapa issue, people just remove your belongings and they sit under the palapa. I know it’s a public beach not my belongings.
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Oct 06, 2024Disappointing trip to Aruba.
This is not a 5 star resort. Barely a 3 star. I don't know who rates them but they have never been on property since Occidental. The price for all inclusive is now $2,930. For seven days and nights. The food is mediocre. A few tasty items in the Arubian and Royal dining but other than that it is far from 5 star. Drinks are not high tier like they said, but local vodkas, rums, and kalua etc. I paid an additional upgrade for drink and dining of $630. Otherwise you end up with a terrible buffets, and Mexican restaurant and local liquors. Drinks are served in small paper coffee cups, so you need to return to the bar over and over. Tito's Vodka a no show. Everyone wakes up at dawn to put towels on chaises and beds. Never an open chaise. They need to get more chaises. Housekeeping hangs out in the halls of the rooms while supposedly cleaning rooms. But 8:00 O'clock is too early to be woken up on vacation. The staff was unhappy. The pool had quite a lot of black mold. They are patching with caulking. Pool about 90 degrees. The A/C is very noisy and you can't watch TV while the A/C is running. Pay for Bingo - ridiculous. Never a free perk. I am adamant to prevent this from happening to you. I was taken for a ride. Beware. You can do better.
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Oct 06, 2024First club is great Daniel make my Night every day
DANIEL IS AWESOME ENTERTAINING. ENERGETIC, SMART ACCOMODATING. AND A GREAT ADDITION TO YOUR COMPANY. You guts did a great job hiring him. I watched him with several customers and he made us all happy. I like how is multi talent everyone loves him. He speaks multiple language that is cool
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Oct 06, 2024
Best trip and hotel!
Best hotel ever. Have been coming here for years! Love Armando in the Italian Resturant. Ivette, Belinda, and Marilyn in the First Club who go out of their way to assist. Also, Erick, Daniel, Armando, Erwin, and Maricar at the bar. Thank you!
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Oct 06, 2024
We had a time!!
Customer services was great! A tropical experience. Most of the restaurants at the resort the food and service was amazing...we have a bunch of favorite people at barcelo that we treat like family. It's our home away from home. We've been visiting yearly since 2014...