Bahia Principe Grand Punta Cana - All Inclusive

Customer Ratings & Reviews

TripAdvisor Traveler Rating

12685 reviews

• 

  4* at Most. Wasnt missing anything. Lovely resort. Immense. Lacks efficiency

  Luckily great weather. The mosquitos is no joke! Infested at night.. protect yourself well. Resort clean. We had a beautiful suite. 2 rooms. 1 with king bed the second room is a relatively comfortable sofa bed. Resort is immense. 2 buffet to choose from.. identical food and themes daily. Excellent choices of food variety. 1 of the 2 buffet restaurants bouganville had a disturbing smell. Like stale water lingering.. the other was good. Try both! They are located 3 min walk from each other! Staff accommodating, but had to ask 3 or 4 times for something. Example there are no face towels in the rooms. U have to ask concierge. Front desk. Etc... we were there for 10 days... asked 4 times... gave up! Guest services helpful with the restaurant reservations. They also have a self serve terminal for restaurant reservations easy to use. The resort was booked at capacity and there was still space for everyone to get to the restaurants. They were all excellent. The restaurant bookings Is well managed. Staff nice and friendly, sommelier too. What was not so cool: Bar guys at the pool should focus less on the girls FIXED at the pool bar and look around once in a while if other guest ( not fitting the sexy 20 yr olds peofile) need drinks. Waited over 30 minutes the 1st time just to see how long it would take to get their attention... ridiculous, there must have been 10 of us just staring them down when they noticed.. If u find that great bartender, and there are, Tip him well early on and stick with him! Suggestion to bring ur own thermos or cup with lids for drinks... more sanitary and less work for staff to wash.. 1 bartender to serve the beach bar and pool at beach area is a real inefficiency. There were line ups all day. It wasnt a 1x thing.. it was the entire 10 day trip! The hamburger joint at the beach was inefficiently run.. Management should take a look "incognito" during rush time 11 to 2pm. 30..40..50 min wait to get a burger. Unacceptable. Yes ur on vacation. But u don't necessarily want to spend an hour getting a burger that should otherwise take 10 min tops! 1 guy yelling room numbers for pickup orders... 1 guy bringing food from chefs to front counter and not more than 2 chefs in the kitchen. Seemed abusive of the chefs in the kitchen. Again. Not a 1x thing. And my favorite aggrivation was the wave runner by the beach pool. Expensive activity. Great sales pitch. TOOOO many peole chsing u to buy. 20 min per person. For xx dollars. The more time slots u buy, the cheaper the price per ride. Understand that most are youngsters not in habit of surfing or taking lessons. They insisted on selling and putting the kids on surf right away. No matter who was already on it. At 1 poi t there were 3 and 4 kids waiting g for the surf at a time..1 after thr other in the same 20 min slot. That is being short changed for 1.. and dangerous for another. There were 3..kids on 1 wave at a time. It was an accident waiting g to happen. They were insisting they were right. But I argued my case.. I won! I paid xx for 20 min.. that is my 20 min not to share. If u put 2 kids in same 20 min slot then they each get 10 min of surfing.. as they take turns.. or put them together and risk them crashing into each other. The "expert" helping guests on and off the waive should go take a few lessons himself! Not much of an expert. Suggestion for management is to create a schedule.. time slots daily.. available for the week ahead.. where u pay the surf.. book the time slot immediately.. show up 15 min early or u lose ur spot. It's a no trainer and organized. Been to neighboring resorts ..4x in last 5 years... they all had the surf.. they were organized by assigned time slots selected by guest. Easy! Beachngorgeous. Not enough shade! 6.30am and all the beach loungers and pool(at beach) were taken. Crazy. And most had noone on them all day. Here is a thought.. just take someone lounger while it's free... use it with ur own towel a few hours... by the time u leave chances are noone has shown up yet! Hotel should do better to enforce a 2 hr. Rule maybe.. empty for 2 hrs.. then lose your chair! Create a lost and found! The vendors on the beach becomes harassing after 2 days.. you try to be polite but it's frustrating g where you end up being rude. They shouldn't be aloud so close the the chairs unless invited. There are sooooo many vendors. Hotel should find a way to minimize that for guests. I feel for vendors and want to give them business but after day 1. 2. 3 and after 1 or 2 activities, it's enough. Did the speed boat.. got picked up by a boat that took us further away on a different beach than onto speed boats toward snorkeling and private beach. I would not do it again. I didn't feel completely safe when I got droped off on the 2nd beach to get into the speed boats! Not worth it. Parasailing was awesome. Negotiate!!!

  Mar 17, 2025
• 

  Nope!

  Booked here as I’ve been before and liked it. Never again, My main complaint was beach. TOOO CROWDED. , ppl had to sit on chairs on sand as no chaise longues avail. You are literally sitting on top each other. Not relaxing at all Also food was meh, buffet was minimal. Rooms were ok but I tipped to get room closer to beach

  Feb 19, 2025
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  Disappointed for the price point

  Just returned with a friend. Very disappointed overall with the resort for the price point. Food was terrible and the buffet smelled like sewage. We had to hold our breath just to walk in; grab a muffin and run back out: If you are looking to indulge in food. This is not the place. Our one a’la carte we had also left a lot to be desired. Our room was dirty, looked like floors had never been washed or swept, and finger smudges on the walls. Although I think we lucked out with a renovated room. Two out of the three nights we stayed, there was yelling and fighting just outside our room. And as two women traveling it didn’t make us feel super safe. The pool was nice. Typical chair game but we didn’t have trouble finding seating for two. Beach has eroded quite a bit but still nice to walk. Overall I would not give this a 4 or ever 5 star rating. It’s more like 1-2

  Feb 16, 2025
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  disappointed

  disappointed Cons The rooms are not 5 stars but rather 2 stars, there are also 5 star rooms but for those you have to be lucky to catch them or threaten them with the ANPC The restaurant is very outdated (lobby 1 and 2) not to mention the smell that greets you when you enter the restaurant (it smells like sewage) The food is varied but I personally dont like it (i only ate pizza, omelette, and simple salads) You can serve coffee at the machines which is OK, but also in the restaurant but it tastes horrible The cleanliness leaves something to be desired, they only change your towels, there is no vacuum cleaner and as far as I can tell The Wi-Fi only works in some places Pros The view is beautiful

  Jan 31, 2025
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  Terrible family Christmas vacation.

  The worst all inclusive resort I have been in my life. Resort needs complete remodeling. Furniture very old and outdated. Hotel rooms very dirty- dust never cleaned under the beds, moldy bathrooms. Main buffet smells like sewer. Food was just ok. Beach very small and can't accommodate all the guests.People were running 7 am to reserve the chairs which I thought it was totally ridiculous. Any problems we addressed they pretend they don't understand English. We have traveled all over the world and never seen anything like it. People Pictures on the website look perfect.When you get there it is a different story. Terrible disappointment.

  Jan 23, 2025