At the Bahia Principe Luxury Akumal, experience the essence of the Riviera Maya in a beachfront setting with a touch of luxury and exclusivity for everyone. This hotel features an Adults-Only area. Located in the heart of the Riviera Maya, near a beautiful Caribbean beach of crystal, clear waters and surrounded by the lush vegetation of the tropical jungle. You can get even more out of your vacation with a round of golf at the professional course on site at the Bahia Principe Riviera Maya resort (fees apply). Stay at 1 and Play at 4: Staying at Bahia Principe Luxury Akumal, you can enjoy the facilities at Bahia Principe Grand Coba, Bahia Principe Grand Tulum and Bahia Principe Luxury Sian Ka’an (buffet restaurants excluded). In total 24 restaurants, 25 bars and
It’s ideal for:
Active people who want to get the most out of their time in the area, with an exclusive atmosphere and premium services.
FREE unlimited WI-FI throughout all areas of our hotels.
Location
TulumProperty Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information - Room taxes and service fees are included in vacation price.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
14183 reviews
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Dec 10, 2024Musty rooms and mold!
Overall the resort is very nice, restaurants were awesome and buffet was typical with what you usually get at an all inclusive. Staff were great….the only issue that I have to say were the rooms. They very musty smelling and outdated. We were several couples staying in blocks, 68,69,70 and 71 and everyone complained of the moldy odours. We had one couple who stated that they found mold in between their mattress and box spring ( yuk ) and other friend who is allergic to mold was stuffed up all week. Don’t mean to overly complain but need to state that the rooms, in my opinion, require a severe refresh…. Other than that, all was good!
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Dec 10, 2024LOVED my stay at Bahia Principe Akumal Dec 2024
A BIG thank you to all the staff at BP Akumal. Wow...my wonderful week started off with a very warm welcome by Jose and a glass of bubbly upon check-in. Kudos for such a nice greeting. I stayed in 6711 which I loved for its proximity to the adult pool, Katok restaurant and the beach too. It was very comfortable with a king bed and lots of pillows, well stocked mini fridge etc. (an older room but no issues) Thank you to Guadalupe for her hard work cleaning and restocking. She always asked if I was happy and if there was anything I needed. The beach areas are a mixed bag of some rocky areas, which I personal like b/c that's where the fish tend to be ( ** bring a snorkel and mask**) and sandier areas at the designated area for Akumal guests. I never had a problem finding a lounger or shade. Lots of pools to choose from-busy or quiet. You go get a towel(s) at the towel shack and then just turn it in when you want a new one......no tickets to keep track of or anything. Easy. The buffet had tons of food choices and you will not go hungry ! Sometimes hot dishes could have been hotter but it wasn't a huge issue to me. Thanks to Alejandra who was always there with a smile. (thanks to all the other staff in the restaurants too--sorry can't remember everyone's names ! ) I thought the service was exceptional...someone was always right there with coffee ( ahhh) and whatever else you want to drink. I ate at the Yum buffet a lot but it was great being close to Katok for breakfast and lunch options and also having Tikalito snack bar for options too. ( it's more than a snack bar) Loved the beautiful grounds and pathways. I walked a lot and also did the bike tour which was fun. I absolutely loved this resort and was glad I chose Akumal over the other hotels just for the extra options. Oh and the coffee bar off the lobby...loved it too ! They have THE BEST donuts...lol. It gets quite busy and honestly I think they need a second coffee machine and more staff because it is a popular spot. GREAT week and I was SO impressed by all the staff...they were consistently so genuine, hard working etc.
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Dec 09, 2024
JJ Studio - Wedding Photographer for Destination Wedding
My husband and I had a great experience with JJ Studio for our Destination Wedding in August. Ivonne was professional and caught many great moments of our ceremony. JJ Studio was included in our Wedding Package with a total of 10 pictures of our choice from the many that were taken. They even offered to give us an extra 10 pictures! It was convenient to have a team of photographers at the resort. Thanks JJ!!
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Dec 09, 2024
Excellent hotel with superb staff
The hotel was excellent and all the staff we're so helpful. The shuttle buses to and from the other hotels was fantastic and the drivers are brilliant . We used quite a few of the other restaurants and they were all excellent, especially the Japanese and Mexican and steak house.
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Dec 07, 2024Nice property,sketchy food
The property overall was beautiful and the pools and beach were really nice. Housekeeping was really good as well. The problem was with food and booking restaurants. The customer experience people were the only ones who could make reservations for restaurants but they told us that every restaurant was booked solid all the time right from the first day we arrived and that we could eat at the buffet (which frequently had many many empty dishes all the time). When we offered tips up front if they could book us…miraculously sometimes spots opened up. When we would arrive to our reservations, the restaurants were less than ½ full even though we were ALWAYS told there was no space. On our last night, we walked to the steakhouse and saw that it was almost empty. I went to the desk to see if we could eat there and the girl told me that if I was willing to purchase at least 2 bottles of wine during dinner she could seat us otherwise the answer was no. To top it all off…3 members of our party of 7 ended up with violent vomiting and diarrhea over our last couple of days and we didn’t eat anywhere except on the resort. Last point…we were there for a wedding. The bride asked the wedding planner about getting her hair done for the wedding and the planner told her that there was no availability at the spa but she had a friend who would come in and do it for $250 US. The bride’s mom went to the spa herself and booked an appointment with no issues for $99 US. SKETCHY