Resort Details
- BistroSelection of gourmet specialities. Open for dinner, only for adults (18+).
- Don JaumeSteakhouse Argentinean Style, offering the best cuts of beef imported from the US and Argentina.
- El Mariachi LocoMexican cuisine and tequileria with an outdoor terrace. Open for dinner.
- FlavorsThe Main Buffet restaurant offering International food with several show cooking areas. Open for breakfast, lunch and dinner. Air conditioned and outdoor terrace.
- Il BotaccioItalian restaurant. Open for breakfast and lunch for Elegance Club guest.
- KabukiJapanese restaurant offering two different options for dinner: 7 Teppanyakis (reservation required) 5 sittings per night and maximum of 8 guests per Teppanyaki. Sushi bar with open sitting. (No reservation required for the Sushi Bar).
- Mar HouseBeach front restaurant with beautiful views of the sea, open for Continental Breakfast, Lunch buffet and Snacks. Restaurant transforms into a surf & turf casual restaurant for dinner. Air conditioned.
- McJesticCasual restaurant offering fast-food specialties. Open for dinner.
- Various Lounges & BarsInternational & Premium selection
-Piano Bar-Lobby Bar
-Legends (Sportsbar)
-Theatre Bar
-Soothe (Swim up Bar)
-Lively (Swim up Bar)
-Haven (Beach Bar)
-Sky Lounge
Exclusive for Elegence Club
-Pure (Swim up Bar)
-Glee (Swim up Bar)
-Cheer(Swim up Bar)
-Infinity (Swim up Bar)-Moon Bar (Beach Area)-Soothe (Swim up Bar)
- ATM/Cash machine†
- Bell staff/porter†
- Boutiques/stores†
- Elevators†
- Exercise gym†
- Golf,Offsite†
- Laundry/Valet service†
- Live entertainment†
- Pool†
- Spa†
- ATM/Cash machine†
- Bell staff/porter†
- Boutiques/stores†
- Elevators†
- Exercise gym†
- Golf, Offsite†
- Laundry/Valet service†
- Live entertainment†
- Pool†
- Spa†
- Water sports†
- Welcome drink†
- Wireless internet connection in public areas†
- Convention Centre†
- Meeting Facilities†
- Sky Gazebo- ocean front, Beach Gazebo and garden Gazebo; Sky Terrace - ideal for boutique celebrations offering an Ocean Front View, Sky Lounge, Wedding ballroom and terrace, customized wedding packages available ($)
† Fees may apply
- Children's pool †1 Swimming pool for children. This is located near the Lively Bar, doesn't have water slides or games.
- Children's program †Kids Club located in the Lobby building.
- Gym †Spacious gym equipped with a wide variety of cardio and weight machines, separate room for Pilates and spinning.
- Pool †Total number of Pools through the resort (12), plus (8) integrated Jacuzzis. (8) Pools are climatized in winter. 1 zero-entry pool.
- Sauna †
- Teen programs †Teens Club located in the Lobby building.
- Theatre †Theatre for shows and entertainment. Day and night entertainment available.
- Water activities †Water sports center located at the beach ($). The following non-motorized water sports are included complimentary, windsurf, catamaran, snorkel equipment, kayaks, paddle boards.
- Golf †Golf nearby at the Tom Weiskopf Design golf course in Puerto Cancun. ($)
- Cancun City
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
6711 reviews
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May 13, 2025Beautiful, great for kids. Bad food.
Gorgeous resort, great activities for kids. Rooms are spacious and clean, can’t beat location. Food is truly bad, and service was very inconsistent. We tried the main buffet, Mexican buffet, Italian restaurant, marhouse, mcjestic and beach bar for food. The burger was probably the most edible item. We also attended a wedding with separate dinner—the seafood smelled and tasted off. My husband had veal at the Italian restaurant that he said tasted like mold. The bacon at the breakfast bar was so tough and overcooked you couldn’t chew it. The food was honestly so bad it was distracting. Servers often forgot to bring us drinks when ordered. Housekeeping did not always show up. They only cleaned our patio when requested. Room service takes at minimum an hour. Also unlike other resorts there is not a cafe, which I missed—I would’ve liked to have more espresso and coffee options. Kids club was a 10/10. My kids loved it and never wanted to leave. The ladies working there were amazing. Pool is super nice, and the I would highly recommend a swim up room. We loved sitting out in the morning while the kids swam. The whole facility is very new so the buildings and landscaping are stunning and the beach is huge. Overall, recommend it for the view and amenities if you are ok with subpar food or just sticking to very basic options.
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May 13, 2025Jenga
Jaime and manny were great entertainers we played jenga and it was very fun. We came when the weather was great. They keep up with room maintenance very well here and everyone is very welcoming here at majestic. I really am enjoying my stay here.
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May 13, 2025
Awesome time in mexico ! Love the crew
Smiling people ! Good entertainement, love jenga, good vybes. Perfect times at the pool, beach is great, food is good. So much to do outside, everybody take care of us. Sun is good, really enjoy Service name : Josée, jaime, emmanuel and many more. Thanks for amanda for musique and the beautiful smile
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May 13, 2025
Guacamole Class
I really enjoyed this activity. Joy and Amanda taught the best guacamole class loved it. They were very friendly and engaging. My first time making guacamole and I will use this forever going forward. Wish I had seen these activities earlier.
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May 13, 2025
Make your own guacamole!
Amanda and Joy were so energetic and friendly! We made guacamole at a booth by the poolside. The guacamole turned out delicious. It was a perfect midday poolside activity. They also made guacamole with us and shared their batch with the group.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies: Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.