Hotel Promotions
Deal of the Day. Non-refundable Rate - No cancellations or changes allowed.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 05 Jul 2018 to 31 Dec 9999
Travel Dates: 05 Jul 2018 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 15 Jan 2019 to 31 Dec 9999;14 Nov 2018 to 31 Dec 9999;05 Sep 2023 to 31 Dec 9999
Travel Dates: 15 Jan 2019 to 31 Dec 9999;14 Nov 2018 to 31 Dec 9999;05 Sep 2023 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Get free perks: in-room champagne breakfast, 25% discount on spa, and more.
Free perks Inclusions:


  • One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
  • 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.)
  • One in-room family breakfast or champagne breakfast (per room/per stay)

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

Added values are not combinable with same added values of other promotions.
Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
More free perks for upgraded room: 50% off romantic dinner, cheese & fruit plate, and more.
Free perks Inclusions:


  • One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
  • 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.)
  • One in-room family breakfast or champagne breakfast (per room/per stay)
  •  50% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages
  •  Assorted cheese & fruit plate

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts.

Added values are not combinable with same added values of other promotions.
Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Experience a higher level of luxury with Preferred Club inclusions.
All Preferred Club suites offer the following additional amenities and services: 
•Personalized check-in and checkout with concierge service  
•Preferred status and amenities  
•Private Preferred Club Lounge, pool and swim-up bar 
•Upgraded mini-bar service and bath amenities  
•Complimentary computer access in Preferred Club Lounge  
•Upgraded mini-bar service  
•Daily continental breakfast service*, afternoon hot and cold hors d’oeuvres*, and exquisite desserts* & fine liquors served in the lounge  
•Complimentary newspaper in room every day (English and Spanish)* 

** Added value’s are not combinable with same added value’s of other promotions.
Applicable Dates:
Booking Dates: 25 Nov 2021 to 31 Dec 2050
Travel Dates: 25 Nov 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 72%
Discount already reflected in rates.
Applicable Dates:
Booking Dates: 09 Jan 2025 to 26 Feb 2025
Travel Dates: 09 Jan 2025 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.
Guests will receive $200 in Resort Coupons per room, per stay.  Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable. Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer. Redemption information will be provided by the hotel at check-in.
Important Notice: This entire offer is based on availability and can be modified or closed out at any time.
Applicable Dates:
Booking Dates: 18 Jun 2020 to 31 Dec 2050
Travel Dates: 18 Jun 2020 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Unlimited-Luxury™ inclusions during your stay.

The inclusive program includes the following amenities:

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities

Important Information: Redemption information will be provided by the hotel at check-in. 

Applicable Dates:
Booking Dates: 15 Jun 2018 to 31 Dec 2050
Travel Dates: 15 Jun 2018 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Barefoot Grill

    Grilled specialties served poolside.

  • Bordeaux
    French cuisine.
  • Coco Cafe
    Coffee & snack bar.
  • Desires

    Music lounge bar.

  • Gohan Sushi Bar
    Sushi bar.
  • La Cava
    Wine cellar for private dining.
  • Manatees
    Swim-up bar.
  • Market Cafe
    International buffet.
  • Oceana
    Fresh seafood.
    Dinner only from (6:30 to 10:30 pm)
  • Preferred Club Swim-Up Bar
    Exclusive swim-up bar.
  • Rendezvous
    Lobby bar.
  • Romantic Dining Experience
    For your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.*
    * The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings. 

  • Sky Bar and Sushi
    Rooftop bar.
  • Windows
    Local and international fare.
On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Currency exchange
  • Elevators
  • Exercise gym
  • Free parking
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Currency exchange
  • Elevators
  • Exercise gym
  • Free parking
  • Housekeeping - daily
  • Jacuzzi
  • Laundry/Valet service†
  • Pool
  • Restaurant†
  • Spa†
  • Tennis court†
  • Tour/sightseeing desk
  • Valet parking†
  • Water sports
Off-Site Amenities
  • Business Services†
On-Site Wedding Services
  • Please contact the hotel for additional information.

† Fees may apply

On-Site Recreation
  • Beach
  • Fitness center on-site
  • Kayaking †
  • Non-Motorized Water Sports †
  • Pool
    3 shimmering main pools.
  • Spa †
    The stunning Secrets Spa by Pevonia® is expertly designed for relaxation and rejuvenation. It features a hydrotherapy circuit with a sensations path, hydrothermal pool complete with a geyser, waterfall, cold water plunge pool and beds with invigorating air bubbles. The spa also has a steam room with hot stones to enjoy aromatherapy, a sauna built with fine woods and an array of showers ranging from waterfall bucket showers to invigorating cold showers which are designed to tone, moisturize and beautify the skin.
  • Tennis court †

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_3.5 7381 reviews
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    HUGE JOKE! Don't book! Read the reviews

    This was the absolute worst hotel/resort we have ever been to! Our hotel room was literally falling apart from the mirror in the bathroom to the balcony railing coming out of the wall - completely disappointing! We had to call for our room to get cleaned and they only cleaned/swept our floors once - in 7 days! We had to call THREE times (in 2 days) to get our refrigerator switched out because it was not cooling. There was a stopper for the bathroom toilet room that was hanging off the wall. There is no "mini" bar in your room (juice, water, beer and soda) and when asked for a bottle of wine for the room, you get told no. We spilled on a robe, put it on the ground with our dirty towels and instead of providing a new, fresh towel, they hung it back up on our bathroom hook. The Super Bowl was on while we were there and if you didn't spend EXTRA MONEY ($500 per couple) to sit at one of the "all inclusive" restaurants, you couldn't watch. There was only 1 restaurant open that was in the very back of the resort you could eat at and there was a huge line and wait because most people were not paying additional money to watch and eat the same food you get serviced all week. We have been to other Secrets and this was painful. The spa is a joke! $370 for an hour massage! We walked down the beach and got an amazing massage for 2 for $120! When booking they do not tell you about "preferred" memberships or upgrades which provides you with additional restaurants, bars and pools. So, if you are not preferred there are only 2 options for lunch and breakfast. The resort coupons are pointless. You can only combine up to so much and they can be used towards a bottle of wine or the spa but like I said an hour massage is $370 and you can only combine $40 towards that and $10 per bottle and the cheapest bottle (if you really wanted to pay additional) was $45. The laundry service for beach/pool towels was also a huge joke! If you didnt grab a beach/pool towel at night or at 5a, good luck getting any towels or a chair. There are maybe 20 total chairs at each pool. The front pool had maybe 10 chairs. The entry to the resort is embarrassing. Very run down and tired looking. When talking to other guests at the pool or beach, so many felt the same and completely ripped off.

    Feb 17, 2025
  • TRI_LOGO_ANCILLARY_ 2.0 star tripadvisor rating
    The "secret" is out and it's not good

    First of all, the staff was wonderful. But either there aren't enough of them or they're missing leadership. The pools are all literally falling apart. Tiles are cracked and falling off, caulking has been used to try and patch large areas, housekeeping skipped our room and/or didn't replace towels. Food was average. Drinks were inconsistent. The vibe felt like a fraternity house, even including grown men throwing up on the walkway. We will not be returning.

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Overall, experience was very good o excellent.

    The overall stay was very good to excellent. For breakfast, thr World Market cafe was good For lunch either the pool food service or the Oceana was the best. For dinner we enjoyed all options except Oceana. The maid service was inconsistent. There are not enough pool chairs for the number of guests. There does not seem to be any eligibility checking at the Preferred pool.

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 1.0 star tripadvisor rating
    0/10

    Arrived late Saturday night. We have a preferred club ocean view suite. It’s dirty, smells like sewer gas, and things are falling apart. The smell isn’t just a little bad, it’s not healthy. We made them aware of the smell, they sprayed some deodorizer. It’s going to be a long week in this “luxurious” room. Room 1422.

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Chilling on Cozumel

    Really had a nice time at this resort. Food variety was good as was quality. Couple of beach side restaurants with great ambience and views. Great beach and pools with chairs. One pool is preferred and one was not. We did not do the preferred and enjoyed ourselves. What was great about this resort was the service. The staff at this resort were just fantastic!! Always with a smile and kind words!! Room was clean and comfortable. Shower was big with plenty of hot water. Good flat panel TV. Check in and out was a breeze. Did the timeshare thing but you can opt out! Access to other resorts next door. Would definitely return in the future.

    Feb 14, 2025
Hotel Advisories
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
  • AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

    General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

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