- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.)
- One in-room family breakfast or champagne breakfast (per room/per stay)
- One bottle of wine/sparkling wine, rum or tequila (per room/per stay)*
- 25% Discount on Spa Services (one per person/per stay)**(Max of 2 per room.)
- One in-room family breakfast or champagne breakfast (per room/per stay)
- 50% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages
- Assorted cheese & fruit plate
The inclusive program includes the following amenities:
- Limitless access to gourmet à la carte dining options without reservations required
- Unlimited international and domestic top-shelf spirits
- Unlimited natural fruit juices and soft drinks
- 24-hour room and concierge services
- Pool and beach wait service
- Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
- Daily maid service
- Endless daytime activities and live nightly entertainment
- Theme parties, oceanfront bars and entertainment venues
- No wristbands required
- All taxes and gratuities
Important Information: Redemption information will be provided by the hotel at check-in.
Resort Details
- Barefoot Grill
Grilled specialties served poolside.
- BordeauxFrench cuisine.
- Coco CafeCoffee & snack bar.
- Desires
Music lounge bar.
- Gohan Sushi BarSushi bar.
- La CavaWine cellar for private dining.
- ManateesSwim-up bar.
- Market CafeInternational buffet.
- OceanaFresh seafood.Dinner only from (6:30 to 10:30 pm)
- Preferred Club Swim-Up BarExclusive swim-up bar.
- RendezvousLobby bar.
- Romantic Dining ExperienceFor your honeymoon, wedding anniversary or when you just decide to have a very special dinner with your sweetheart or friend, we can set a spectacular private dinner for your party, with a delicious menu, served exclusively at one of our appointed spots. This special dinner is served only by advance reservation through our concierge.** The Romantic Dining experience is valid on all new bookings at select Secrets Resorts & Spas made now through December 22, 2021 for travel from now through December 22, 2021. Cost varies by location. With this package, guests will receive one Romantic Dining experience during their stay. The Romantic Dining experience can be arranged with the concierge upon check-in. Price is based on double occupancy, per stay. Blackout dates and restrictions may apply. This entire offer is based on availability. This offer is combinable with other promotions. Not applicable to group bookings.
- Sky Bar and SushiRooftop bar.
- WindowsLocal and international fare.
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Elevators
- Exercise gym
- Free parking
- 24-hour front desk
- 24-hour room service
- All-inclusive meal plan
- Complimentary wireless internet
- Concierge desk
- COVID test onsite
- Currency exchange
- Elevators
- Exercise gym
- Free parking
- Housekeeping - daily
- Jacuzzi
- Laundry/Valet service†
- Pool
- Restaurant†
- Spa†
- Tennis court†
- Tour/sightseeing desk
- Valet parking†
- Water sports
- Business Services†
- Please contact the hotel for additional information.
† Fees may apply
- Beach
- Fitness center on-site
- Kayaking †
- Non-Motorized Water Sports †
- Pool3 shimmering main pools.
- Spa †The stunning Secrets Spa by Pevonia® is expertly designed for relaxation and rejuvenation. It features a hydrotherapy circuit with a sensations path, hydrothermal pool complete with a geyser, waterfall, cold water plunge pool and beds with invigorating air bubbles. The spa also has a steam room with hot stones to enjoy aromatherapy, a sauna built with fine woods and an array of showers ranging from waterfall bucket showers to invigorating cold showers which are designed to tone, moisturize and beautify the skin.
- Tennis court †
† Fees may apply
Customer Ratings & Reviews
TripAdvisor Traveler Rating
7313 reviews
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Jan 21, 2025Views fantastic - A+; food was a C-, won't go back because the room smelled like dead things
The ocean views are stunning, the staff are kind and helpful, and the swim up bar pool was wonderful. As a vegetarian, if you do not upgrade to Premier status - meaning that you can eat at all the resort restaurants, instead of three - I would have had to survive on cheese quesadillas for nine days. For a resort in Mexico, the only truly good Mexican food we had was the day we went into San Miguel. If you're a meat-eater, you might feel differently. The food seems designed for a very bland Standard American Diet eater. No spice; no salt; no pepper....I'm sure the resort needs to cater to that. The room smelled POWERFULLY of mold. We were so tired when we got in, we just wanted to crash. I didn't think it would be a big deal. I tried to ignore it as the week went on (after all, I wanted to spend most days out at the ocean or pool), we left the doors (both) open as often as possible to air it out, but it just smelled profoundly and overpoweringly awful. It hit me in the face every time I walked into the room like a dead fish slapped me in the face. I'm now home, and everything I brought with me came back smelling like a corpse. I'm washing my first load of clothes for the third time ..now with vinegar now to try to get the dead-thing smell out. If I can't, I would be adding the cost of a week's worth of clothes I need to burn to the total cost of my fabulous Cozumel vacation. It was obvious that when the hotel was built, it was meant for luxury. I don't blame the housekeeping staff at all - the only thing that's going to get that kind of smell of death out is to rip out walls. Unfortunate.
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Jan 21, 2025Best staff, best service.
We loved Arbey Aguilar as a promoter, The staff at Oceana were incredible. Victor, Yanely (best hostess ever), Omar, Daniel, Oscar, Gabriel and very special mention to Sergio, a true professional. He made our visits incredible. Housekeeping was excellent, room service was faster than expected as well! The staff here makes the vacation.
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Jan 20, 2025Disappointing, sad, rundown property
Very disappointing experience. Very sad, tired property in need of extensive renovation and maintenance. Our room did not even meet the quality of a Motel 6. Everything smelled of mold and was very dirty. Tons of mosquitoes and other flying bugs in our room. Toilet needed replacement, had to flush multiple times and made a horrible squealing noise. Never enough pool and beach towels, not enough pool & beach loungers for the number of guests. Food was below average, lack of quality & choices and the only Buffett for the whole resort was not in a good location. Nice beachfront and very good snorkeling, but would never return.
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Jan 20, 2025
Not worth the price- Would not recommend.
The food options were very limited and consistently below average quality, with many dishes being cold or poorly prepared. The pool area was constantly overcrowded, making it impossible to find a lounge chair or relax peacefully. The resort facilities were clearly outdated and in need of major repairs, with peeling paint and broken furniture. Our reservation was messed up upon arrival, and the front desk staff struggled to resolve the issue efficiently. Despite paying a premium price for our honeymoon, the overall experience at this resort was very disappointing and did not meet our expectations. We did not receive our turn down service that was booked for our Honeymoon package and the breakfast in our room was absolutely terrible. Our room was not cleaned until late in the day and we had to wait on the staff (leave the room) to wait for it to be refreshed. We were not given our choice for our arrival bottle of alcohol as it stated when we booked. They just set a bottle of cheap sparkling wine on our coffe table (not even chilled). There were guest complaining daily in the lobby to the staff. The staff was great aside fromt eh checkin lady. She was rude and short with us for asking questions. We will never go back!
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Jan 19, 2025Overall not worth it
Pretty dissapointing resort for the price. Check-in took forever, they shove time share BS in your face continously and the food was beyond awful. Positives - the views were amazing, pools and entertainment was pretty good. Service was average. Overall wouldn't recommend to others.
- AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $75.99 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- General Policies:
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Information - Room taxes are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.