Hotel Promotions
Receive $300 in resort credits to enhance your stay.
Guests will receive $300 in resort credits per room per stay to be used towards spa, dinner, experiences, and much more!

Important information: Resort credits cannot be exchanged for cash. There is no cash reimbursement if unused. Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Resort Credits are not transferable, non-cumulative and cannot be held over for future stays. Promotion, prices and applicable services are subject to change without prior notice. Redemption information will be provided by hotel at check-in.
Applicable Dates:
Booking Dates: 06 Jan 2023 to 31 Dec 2050
Travel Dates: 06 Jan 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $600 in resort credits in diamond club categories to enhance your stay.

Guests will receive $600 in resort credits per room per stay to be used towards spa, dinner, experiences, and much more!

Important information: Resort credits cannot be exchanged for cash. There is no cash reimbursement if unused. Resort Credit promotion is not combinable with other credits, discounts or promotions unless specifically indicated. Resort Credits are not transferable, non-cumulative and cannot be held over for future stays. Promotion, prices and applicable services are subject to change without prior notice. Redemption information will be provided by hotel at check-in.

Applicable Dates:
Booking Dates: 10 Aug 2023 to 31 Dec 2050
Travel Dates: 10 Aug 2023 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy all inclusive amenities during your stay.
The all-inclusive program includes the following amenities:
  • Unlimited reservation free dining
  • All-in connectivity with free high speed Wi-Fi resort wide for all your devices and in-room USB charging stations
  • Sports Events Guarantee
  • Daily entertainment and nightly shows
  • Weekly themed pool and beach parties
  • non-motorized water sports
Important Information: Inclusions subject to change without prior notice.  Additional information provided upon check-in
Applicable Dates:
Booking Dates: 13 Jul 2020 to 31 Dec 9999
Travel Dates: 13 Jul 2020 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Agave

    This restaurant provides the authentic culinary experience of Mexico. Enjoy the fusion of Mesoamerican cooking that combines old-world Spanish recipes with a mix of European cuisine. Regional selections like Oaxaca cheese and Mexican herb oil are feature ingredients of favorite dishes. This restaurant offers gluten-free selections.

  • C/X Culinary Experience ($)
    Chef's Table. Pleasing to both the eye and palette, a vibrant menu is sure to create a memorable dining experience as your personal chef takes you through seven courses with musical selections to accompany each dish.
  • Caffe Lounge
    Coffee Shop

    Enjoy fresh oven baked breads, pastries, cakes, ice-cream, cappuccinos & espressos.
  • Diamond Club™ Beach Bar
    Drinks: Premium Beverages, National, International, House wine. *Exclusive for Diamond Club™ guests
  • Diamond Club™ Lounge
    Drinks: Premium Beverages, National, International, House wine. *Exclusive for Diamond Club™ guests
  • Dips Pool Bar
    Drinks: National, International, House wine
  • Gourmet Marche

    International Buffet

    Discover the freshest local ingredients and enjoy a wide selection local and international flavors served at the stations of buffet restaurant, also offering fresh fruit juices.

    Note that children are not allowed in the resort. 

  • Grazie Italian Trattoria

    Italian Cuisine

    Enjoy a wide range of Italian cuisine at this delicious trattoria. Its authentic design and traditional menu make this restaurant the perfect place to enjoy well-known Italian comfort food.

  • Hunter Steakhouse

    Authentic Steakhouse

    This unique restaurant offers guests a grand steakhouse experience. Watch chefs in the open kitchen as they perfectly prepare your steak.

  • Jade
    Asian Cuisine

    Impressive design sets the mood for an authentic fusion experience. Discover the best of Asian cuisine and fresh sushi at this unique a la carte dining experience.
  • Level 18 – Rooftop Cabana Lounge

    Enjoy panoramic views of the most sought-after sightlines at Royalton Suites Cancun Resort & Spa Level 18 – Rooftop Cabana Lounge. The exclusive adults only Level 18 brings a rooftop pool, elegant cabanas, modern dining and an upscale nightclub experience with unrivaled views of the Cancun shoreline. Level 18 – Rooftop Cabana Lounge is an elevated adults-only luxury experience, in more ways than one. ($)

  • Lobby Bar
    Drinks: National, International, House wine
  • Martini Mix
    Drinks: National, International, House wine
  • Sands Beach Bar
    Drinks: National, International, House wine.
  • SCORE Sports Bar & Lounge
    In a casual atmosphere savor an ever-evolving menu of grilled specialties for a comfortable and familiar meal.
On-Site Amenities
  • 24-hour room service†
  • ATM/Cash machine†
  • Butler service†
  • Conference facilities†
  • Jacuzzi†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Parking
  • Pool
  • Room service†
  • 24-hour room service†
  • ATM/Cash machine†
  • Butler service†
  • Conference facilities†
  • Jacuzzi†
  • Laundry/Valet service†
  • Medical Facilities Service†
  • Parking
  • Pool
  • Room service†
  • Spa†
  • Wireless internet connection in public areas
On-Site Wedding Services
  • Royalton CHIC Suites Cancun is an ideal setting for romance, whether it’s a honeymoon, an anniversary, or just a quiet getaway. Stroll the pristine beach at sunset, cozy up under a palapa for two, or enjoy a candlelit dinner.

† Fees may apply

On-Site Recreation
  • Fitness center on-site
    Royalton Fit: 
    Stay healthy and fit during your All-In Luxury® vacation. Royalton Luxury Resorts comes with the latest fitness equipment so you can maintain your exercise routine wherever you are vacationing! We provide a variety of fitness programs and classes that cater to your every wellness need; whether its cardio training, weight lifting, or a fun and energetic Zumba class. Achieve your wellness goals during your luxury vacation!
  • Pool
  • Spa †

    The Royal Spa

    Find your personal wellness in paradise at The Royal Spa. Set aside the time and spend precious moments to ensure you return home refreshed and renewed at this full-service health facility onsite providing the opportunity create deeper personal wellness. The Royal Spa features a hydrotherapy circuit and a full-range of massage, body and facial treatments of time-honored healing practices. Our professional staff is dedicated to ensuring you’re refreshed and ready to enjoy the rest of your luxury vacation.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 7488 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Valentines Week Trip

    Our Butlers Alex and Gary were amazing! They were both very attentive and accommodating to our requests. It is always a pleasure to be a guest at the Royalton Chic Hotel! It has many amenities and entertainment every daily. The DJ and music at the pool is so much fun and love every moment.

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Book this resort!

    We loved this resort. The pools and restaurants were great, and the beach was beyond compare. Supper friendly staff and our butler, Ricardo González, killed it. The rooms are large and really nicely decorated. My only suggestion to the resort is more elevators. Often times you ended up waiting in line 5-10 minutes to get to your room.

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Nice place

    The resort was nice. Daniel our butler was very helpful and attentive! We enjoyed the the food and the beach. Our presidential suite was amazing..it had a pool table two bedrooms a full size refrigerator three bathrooms and three balconies.

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    10/10 would stay again

    Butler service was top tier! Daniel and Esteban helped us every step of the way and made our stay incredible. The room service was always prompt and got us anything we needed when we called. The resort was beautiful and there was plenty of room for us. The only thing I wish they had more of was night life

    Feb 16, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Fantastic winter break to Royalton Chic Cancun

    We just came back from Royalton Chic Cancun for 4 nights and 5 days! Base on most the reviews that we read, we almost wanted to cancel! But as we arrived there, everything was so perfect! We stayed at Diamond club so the service is even better! The room was clean and taking care. The beach is pristine blue turquoise. The food is 8/10. The service is amazing throughout the resort, staffs are very polite and professional. Big thank you to our butlers: Esteban and Daniel, who helped us and make sure our stays will be perfect as possible! This is our first time staying here but it won't be the last, we will be back!!

    Feb 16, 2025
Hotel Advisories
  • AdvisoryThe Environmental Sanitation Tax of a minimum 76 MXN (approx. $5.00 USD) per room, per night. This amount is not included in your vacation price and will be collected at your hotel. This fee is subject to change at any time without notice by the hotel.
General Policy
  • Check In: 3:00 PM
  • Check Out: 11:00 AM
  • Minimum Check-In Age: 18
  • General Policies: Check-in Policy:
    Hotel requires a credit/debit card authorization upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy:

    Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy:
    This hotel cannot guarantee a spring-break-free environment.

    General Information:
    Room taxes and service fees are included in vacation price.
    Minimum night stay restrictions may apply.
    Reservation changes may not be permitted unless authorized by the hotel.


    Spring Break Policy - We cannot guarantee a spring break-free environment.

  • Pet Policy : Pets Not Allowed

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