Location
Punta Sam-Isla BlancaProperty Information
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Resort Details
General Policies & Fine Print
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.
Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.
General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
5975 reviews
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Oct 02, 2024Incredible Stay!
We absolutely loved this resort! The property is beautiful and everything is well maintained. The beach is amazing!!! You can walk forever. Our last visit we stayed in Cancun at a RIU and this beach is so much better. The finishings are so pretty, every area (restaurant/bars/spa) is appealing. The staff goes above and beyond. We had so many positive and happy interactions with countless workers. The restaurants are varied and we enjoyed all of them. My filet at the steakhouse…. Yum!! Drinks were always available and when you wanted something in your room, room service quick. The pools are very nice and you have so many options. We never had an issue finding a chair at pool or beach. Pool bar was so fun! Our favorite was the tiki beach bar. Victor and Benny are so fun and kind! We met amazing people from around the globe and shared a lot of laughs. Our room with the rooftop jacuzzi was stellar! The room was well maintained and always cleaned by the time we got back. We were fortunate enough to be there to celebrate a dear family members wedding. It was beyond beautiful. The view out to the breach from above at the sky bar area while exchanging vows…. I can’t imagine it gets much better!! I wouldn’t hesitate to book this resort again. Thank you for the amazing stay!!
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Oct 01, 2024
Great Resort!
Great resort. We thought we were getting a true swim up room, but still ended up with a plunge pool. Still very nice, but we spent most of the time at the beach anyway. The room was very clean and very nice. They are huge rooms! Service at the beach by Angel was excellent!!! He was funny, friendly, and remembered our names even when he passed us elsewhere in the resort. All the beach servers were awesome. Food was great too. We would definitley come back and anticipate this resort to be a yearly visit of ours.
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Sep 28, 2024
Amazing! Highly recommend
This resort is exquisite! We had a rooftop plunge pool in the adults only section. Room 4415 is the best. Full view of the ocean and main area of the resort too. We watched many weddings and outdoor parties from our pool and balcony. Staff were very friendly and do everything they could to assist us. Nightly entertainment was great especially Michael Jackson tribute and Queen cover band. Loved the restaurants. Adrian and Eduardo at the Italian restaurant were excellent!! The fettuccine Alfredo made from the cheese wheel is delicious!! Moises who was serving drinks at the beach was the best server there!! We will definitely return here.
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Sep 27, 2024
One word EXCELLENT!
I can't find even a little thing to complain about. Everything was excellent ! Starting from checking in to the end of our stay was excellent. Food, room, service, shows,cleanliness - 10 out of 10 ! Now it's my favorite place. We'll definitely go back.
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Sep 27, 2024
Absolutely amazing service!
The rooms are amazing here and so is the Staff! Rene the butler is great and meets every need you may have your entire stay! This is our second time here and we requested his services again due to be great! Misael at infinity bar pool is great too! Always making you laugh and your needs accommodated! He remembers everyone by name which shows he really cares for the guest! Antonio was great also! We had a scheduled honeymoon breakfast that we were not expecting to get due to the hurricane but, without fail. Our 8:00am breakfast was knocking on our door with 75mph rain and wind to battle. He brought in perfectly hot and dry food! These workers here are absolutely fantastic people! We would/ have recommend majestic to anyone!