Property Information
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Resort Details
Hotel Advisories
General Policies & Fine Print
Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.
Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.
Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.
General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.
Customer Ratings & Reviews
TripAdvisor Traveler Rating
20614 reviews-
Comfy, beautiful, clean
the bed was the most comfortable mattress i have slept on no cap. the beaches were beautiful, the resort has coral reefs right off the beach. The food exceeded my expectations. The entertainment tried its best to get everyone involved and moving and were truly fun. The talent every night was really mindblowing. They are creative with their parties
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Breathless
We are currently staying at Breathless our first time at this resort Food , entertainment, activities, housekeeping … all amazing Everyone is so welcoming Special thanks to Ambiorix server for taking care of us. Thank you for making our stay so memorable
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It was a good trip and we had lovely service in the restaurants!
Overall a nice stay. Great food and plentiful! Excellent servers in The Spoon and Strip Club, especially Jacob and Wilson! Not sure I would pay for Exhale club again as we didn’t really see the true benefits. We also, were lost for the first couple days … We would stay at Breathless again, but would probably skip the Exhale upgrade unless Breathless reaches out and gives us a reason to give it another try.
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Poor overall experience
Worst all inclusive experience I’ve had (of 3). Service was poor, quality of food was mediocre at best, buffet or cafe (donut/bread/croissant) breakfast only. Room service was cold for breakfast. Poor drinks. The fire show and circus show were the only positives for us. Staff felt much more engaging at the Onyx kid-friendly resort. Most of the staff at this resort was simply dancing for you but not engaging.
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Very nice. Very large property
Very well maintained property. Love the people working there. Food across all restaurants was very good. This is a very large property so long walks everywhere you go. Trip to and from airport is 45 mins. Overall give this location and staff a 4 plus. Couple of negative notes. They trick you with drink choices, one day, you can get your beer of choice next day they say, they're out. Then you see in another bar that they are serving it there. Bait and switch, drives me crazy.