Hotel Promotions
Deal of the Day. Non-refundable Rate - No cancellations or changes allowed.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 05 Jul 2018 to 31 Dec 9999
Travel Dates: 05 Jul 2018 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 29 Nov 2021 to 31 Dec 9999;30 Mar 2020 to 31 May 2050;05 Sep 2023 to 31 Dec 9999
Travel Dates: 29 Nov 2021 to 31 Dec 9999;16 May 2020 to 22 Dec 2050;05 Sep 2023 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Get free perks: in-room champagne breakfast, 25% discount on spa, and more.
Free perks Inclusions:

One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
One in-room family breakfast or champagne breakfast ( per room/per stay).
 

Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts. Added values are not combinable with same added values of other promotions.
Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
More free perks for upgraded room:25% off romantic dinner,20 minutes Shiatzu Chair Massage and more.
Free perks Inclusions:

  • One bottle of wine/sparkling wine, rum or tequila ( per room/per stay).
  • 25% Discount on Spa Services (one per person/per stay)** (Max of 2 per room.).
  • One in-room family breakfast or champagne breakfast ( per room/per stay).
  • 25% off Romantic Dinner. Discounts are only applicable towards select romantic dinner menus/packages.
  • 20 Minutes Shiatzu Chair Massage.

 
Spa discounts apply to spa treatments and services only; not applicable towards the purchase of spa products. Discounted amenities and services cannot be combined with other discounts. Additional restrictions may apply on eligible Romantic Dinner packages or Spa services. All services should be arranged with the concierge after check-in. Resort Coupons cannot be combined with Spa, Wine, or Romantic Dinner discounts. Added values are not combinable with same added values of other promotions.
Applicable Dates:
Booking Dates: 06 Feb 2024 to 30 Jun 2025
Travel Dates: 05 Jan 2025 to 30 Jun 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save an additional 5% discount.
The Discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 20 Jan 2025 to 14 Feb 2025
Travel Dates: 20 Jan 2025 to 14 Feb 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 60%.
The discount is already reflected in the vacation price.
Applicable Dates:
Booking Dates: 30 Jan 2025 to 14 Feb 2025
Travel Dates: 30 Jan 2025 to 14 Feb 2026;30 Jan 2025 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 62%.
The discount is already reflected in the vacation price.
Blackout Dates may apply.
Applicable Dates:
Booking Dates: 05 Feb 2025 to 14 Feb 2025
Travel Dates: 05 Feb 2025 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 63%
Discount already reflected in rates.
Applicable Dates:
Booking Dates: 09 Jan 2025 to 26 Feb 2025
Travel Dates: 09 Jan 2025 to 20 Dec 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy more amenities at this all Preferred Club resort.
All Preferred Club rooms and suites offer the following additional amenities and services: 
•Personalized check-in and checkout with concierge service 
•Living room 
•Access to the private lounge and to the adults-only pool 
•Bathroom with double sinks and rain shower 
•Hot tub located on the room’s balcony
•Preferred status and amenities 
•Preferred Club Lounge 
•Private areas throughout the resort 
•Upgraded luxury bath amenities 
•Bathrobes and slippers 
•Pillow menu 
•Complimentary computer access in Club Lounge 
•Upgraded mini-bar and room service menu 
•32” LCD TV
•Enjoy one complimentary 25 minute neck, back & shoulders massage in out shiatsu chairs (one per person, per stay)  
•Barefoot Grill a la carte menu. 
•Daily exclusive a la carte breakfast at Capers, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors in the lounge.

** Added value’s are not combinable with same added value’s of other promotions.
Applicable Dates:
Booking Dates: 25 Nov 2021 to 31 Dec 2050
Travel Dates: 25 Nov 2021 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Complimentary upgrade to nonstop transfer with the purchase of shared transfer from CUN airport.
Guest will receive a Complimentary upgrade to nonstop transfer with the purchase of shared transfer from CUN airport.
Applicable Dates:
Booking Dates: 02 May 2024 to 31 Dec 9999
Travel Dates: 02 May 2024 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Kids Stay Free.
Kids stay free, no restriction on the number of kids.
 
Black Out Dates: July 12 - August 22, 2025
Applicable Dates:
Booking Dates: 31 Dec 2024 to 28 Feb 2025
Travel Dates: 27 Apr 2025 to 31 Oct 2025
*Applicable promotions will display with your room selection. Some restrictions may apply.
Receive $200 in resort coupons to enhance your stay.

This can be used for all AMR Resort coupons:

Guests will receive $200 in Resort Coupons per room, per stay.



Resort Coupons do not hold any cash or commercial value, are not refundable and non-transferable.



Resort Coupons are valid during the original stay and cannot be combined with any other promotion or special offer.


Redemption information will be provided by the hotel at check-in.



Important Notice: This entire offer is based on availability and can be modified or closed out at any time.

Applicable Dates:
Booking Dates: 23 Jun 2020 to 31 Dec 9999
Travel Dates: 23 Jun 2020 to 31 Dec 9999
*Applicable promotions will display with your room selection. Some restrictions may apply.
Enjoy Unlimited-Luxury™ inclusions during your stay.

The UNLIMITED - LUXURY® INCLUSIONS includes the following amenities:

  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international and domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room and concierge services (hours may vary)
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water and beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities
Important Information:  Redemption information will be provided by the hotel at check-in. 
Applicable Dates:
Booking Dates: 17 Jun 2018 to 31 Dec 2050
Travel Dates: 17 Jun 2018 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

OnSite Dining
  • Various Bars & lounges

    Splash - Swim up bar at the main pool. 

    Scores - Evenings in the upper level of the shopping area. DJ music, 3 flat screen TVs and 2 pool tables.

    The Reef - Daytime swim up bar.

    Moments Lobby Bar - Evenings in the main lobby.

    The Mix - Beach bar on the main beach.

    The Lounge - Available to Preferred Club guests only.

  • Various Restaurants

    Barefoot Grill | Lunch 

    - Casual grilled favorites served poolside

    Capers | Dinner 

    - Rich Italian flavors in a Tuscan setting

    - Approximate seating capacity: 96

    - Dress Code: Casual Elegance


    Carnival International Buffet | Breakfast, Lunch and Dinner 

    - Featuring an international menu with a casual atmosphere

    - Air-conditioned restaurant dining area with an outdoor terrace

    - Approximate seating capacity: 550

    - Dress Code:

    o Casual for breakfast and lunch

    o Formal for dinner


    Castaways | Lunch

    - Poolside dining area serving sandwiches, gourmet favorites, small bites and drinks

    - New pizza oven

    - Approximate seating capacity: 250

    - Dress Code: Casual


    Cin Cin | Dinner

    - An elegant, romantic atmosphere with Mediterranean gourmet cuisine

    - Space available for private dining of up to 8 guests

    - Approximate seating capacity: 90

    - Dress Code:

    o Inside: Formal

    o Terrace: Casual elegance



    Coco Café | 24-Hours: Café, Late Night Bites

    - Premium coffee and deli snacks in a casual atmosphere

    - Late night bites served à la carte that include soup, salad, sandwiches, pizza, pasta and paninis

    - Dress Code: Casual


    Mercure | Breakfast*, Dinner

    - Elegant French cuisine in a serene garden

    - Approximate seating capacity: 52

    - *Breakfast is for Preferred Club guests only.

    - Dress Code: Formal

    - Adult only


    Spice | Dinner 

    - Asian Cuisine, seated beside tranquil fountains and nearby wooden formations around an indoor Zen Garden with three Teppanyaki tables, a Sushi Bar and Pagoda

    - Approximate seating capacity: 78

    - Dress Code: Casual Elegance


    Tamarindo | Dinner

    - Delectable Mexican cuisine

    - Approximate seating capacity: 80

    - Dress Code: Casual Elegance

On-Site Amenities
  • 24-hour front desk
  • 24-hour room service
  • All-inclusive meal plan
  • Children welcome
  • Complimentary wireless internet
  • Concierge desk
  • COVID test onsite
  • Housekeeping - daily
  • Laundry/Valet service
  • Meal Plan Type: All Inclusive
Off-Site Amenities
  • Business Center†
  • Meeting Facilities†
  • Meeting/Board Rooms†
On-Site Wedding Services
  • The hotel offers a full range of services to help you start planning your Now wedding. Our romantic wedding gazebos overlook the crystal-clear Caribbean. And our professional wedding coordinators are here to handle every detail, from the bouquet and boutonniere to your wedding cake and sparkling wine toast.

† Fees may apply

On-Site Recreation
  • Bike rental
  • Children's program, onsite
    EXPLORER’S CLUB FOR KIDS

    Ages: 3 – 12
    At this fully supervised children's program, kids will enjoy the following activities:
    - Arts & Crafts
    - Playground
    - Sandcastle contests
    - Board games and video games
    - Weekly campout adventures
    - Movies in the club
    - Beepers for parental control
    - Dinner for children at Carnival buffet
    All Explorer’s Club staff members are certified by the Mexican Red Cross in CPR for children
  • Fitness center on-site

    The fitness center offers full access to treadmills, stationary bikes, elliptical machines, stair climber, and free weights.

  • Miniature golf †
  • Non-Motorized Water Sports
    The resort has kayaks, Hobie cats and snorkeling (at additional cost).
  • Outdoor pool
    There are 3 heated pools including main pool, children's pool, and an adults-only pool for Preferred Club guests.

    *Bluetooth speakers are not allowed at the main pool
  • Spa †
    Experience your choice of the most soothing, relaxing, and result driven treatments including facial, massage, hydrotherapy. Treat yourself to a manicure, pedicure, or hairstyling services at the full service beauty salon.
  • Teen programs †
    CORE ZONE TEENS CLUB

    Ages: 13-17
    At this supervised program, teens can meet each other and enjoy the following activities with no parents around:
    - Videogames – PlayStation 4 with 2019 edition videogames
    - Individual gaming capsules
    - Guitar hero arcade with two consoles
    - Lighted dance floor
    - DJ Equipment with mini turntable for DJ lessons
    - Selfie wall
    - Movie area
    - Ping Pong table
    - Foosball table
    - Darts
    - Bean bag chairs
    - Interactive table
    - Karaoke
    - Movie nights**
    - Scheduled activities that vary by week
  • Tennis court †
  • Theatre †
    Nightly entertainment and themed parties like "Idol" singing shows, Mexican shows, break dancers, and fire breathers, karaoke, and game shows.
Off-Site Recreation
  • Golf †

    Gran Coyote Gold course is nearby. Green fees (preferred rates).

Off-Site Attraction
  • Xcaret Eco Park

    The whole family will love exploring this eco-park with its combination of natural history and cultural attractions. You can swim with the dolphins, find indigenous animals, watch theater shows, and much more!

  • Cenotes
    Cenotes are beautiful and naturally occurring underground swimming holes. Tour 4 different cenotes named after the 4 elements - fire, earth, water, and air.
  • Coco Bongo
    Enjoy one of the most famous nightclubs around, a can't miss experience. Enjoy a drink or two while you dance the night away or take in a performance.
  • Tulum
    Visit the amazing Tulum archeological site where you can experience a piece of history as you explore the ruins and learn all about the ancient Mayan people.

† Fees may apply

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.5 17616 reviews
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Wonderful days at Dreams Jade

    Amazing resort, very clean and super friendly staff. The food is really good, great variety. We went on our wedding anniversary and got some surprises in our room and a special private dinner that was prepared for us by chef Mercedes Pachard at Cin-Cin restaurante - really wonderful food! Would definitely come back again!

    Feb 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Excellent entertainment!

    The entertainment is great I loved all the activities I had a lot of fun with Antonio he is so witty and funny in water volleyball, good zumba instructor and aerobics in the water very fun too, always attentive and helped us if we occupied towels or drinks, the night entertainment excellent we had a great time without a doubt I would come back again for the variety of entertainment that the hotel has, very good job guys

    Feb 05, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Would return for a 6th time

    Always love, love going to Jade. Had Preferred Club upgrade again but wish they kept some of the upgrades from when they were Now Jade. They still have the adults only pool but could not get a lounge chair really at any time of day after 10am. There were always a lot of people in the pool but not sure that equaled the number of claimed chairs. The staff was always wonderful and pleasant and respectful, but seems to be less staffed than before COVID. Have noticed this on previous resorts as well. Still had a great time and will come back again next year. This was our 5th time to this resort and have gone to others in between but keep coming back here because we like the value we get for our money and love the atmosphere.

    Feb 05, 2025
  • TRI_LOGO_ANCILLARY_ 4.0 star tripadvisor rating
    Very good stay

    Overall very good experience, always a few little quirks you get at any resort but over all good time. Miguel at Hibachi tables was great and the bar tender at the Time out Bar where the big screen is were good and made the best drinks. Would recommend a stay just try not to get in the courtyard area like we were put even though requested a pool view on preferred side. Convention while we were there very loud till 11 and some partying after that.

    Feb 05, 2025
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Spice restaurant experience

    Miguel was amazing, his food was the best I’ve had so far on the trip, he made supper very fun! Food is delicious, he made very hilarious joke that made everyone crack up! The fire show he put on and the tricks put everyone in awe! The activity group was amazing Antonio and Litzy stood out to me they were both amazing. Another person who stood out to me is Francesco, he treated us like princesses was an amazing and my favourite bartender. There was one guy at the buffet that always had an amazing attitude and sang and we all loved him!! Overall the resort was great and I suggest coming!

    Feb 04, 2025
Hotel Advisories
  • AdvisoryImportant Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
  • AdvisoryStudent Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
General Policy
  • Check In: 3:00 PM
  • Check Out: 12:00 PM
  • Minimum Check-In Age: 18
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price. Minimum night stay restrictions may apply. Reservation changes may not be permitted unless authorized by the hotel.

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