Hotel Promotions
Non-Refundable Rate. No Cancels/No changes.

These hotel rates have a non-refundable cancel penalty that goes into effect upon booking. Penalties will apply if the hotel reservation is cancelled or changed. Please reference the Hotel advisories for the specific hotel cancel penalty.


Applicable Dates:
Booking Dates: 13 May 2024 onwards;25 Jul 2024 onwards
Travel Dates: 01 Jun 2024 onwards;25 Jul 2024 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 30%.
The discount is already reflected in vacation price.
Applicable Dates:
Booking Dates: 19 Jun 2024 to 31 Dec 2026;13 Dec 2024 to 31 Dec 2026
Travel Dates: 19 Jun 2024 to 31 Dec 2026;13 Dec 2024 to 31 Dec 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Teens & Kids Free.

Valid for up to two children Kids ages (3-12) and teens (13-17), per room, per stay when accompanied by one full paying adult. Children’s ages MUST be notified on the reservation and ages must be accurate at time of travel (proof of age will be required upon check-in). In the event that ages are incorrect, the difference in the rate will be charged upon check-in. Applicable to US Markets. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time.


Applicable Dates:
Booking Dates: 06 Jul 2026 to 15 Dec 2028
Travel Dates: 06 Jul 2026 to 31 Dec 2028
*Applicable promotions will display with your room selection. Some restrictions may apply.
$100 Credit to enhance your stay.
Guests will receive $100 credit only applicable for golf or spa will be provided per room when staying a minimum of 3 nights and when booked within 6 months of travel.
*Reservations are subject to availability.
Applicable Dates:
Booking Dates: 05 Feb 2026 to 31 Dec 2050
Travel Dates: 05 Feb 2026 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
$200 Resort credit per room, per night.

A service fee of 35% will be applied to all services or activities under the Inclusion Resort Credit program, and this fee cannot be covered with promotional credits. The offer applies to both new and existing reservations with a minimum stay of one night, and the credits are applied to all nights of the reservation as long as check-in takes place within the promotional travel period. The credits are non-transferable, non-cumulative, and cannot be saved for future stays. Restrictions apply, and all information is subject to change without prior notice. All prices are expressed in U.S. dollars and may vary. Activities available depend on the property and may change at any time. The program is valid for individual guests, social groups, and wedding groups, and for room categories with multiple rooms or connecting rooms, credits are applied per room.

The credits are valid only for the activities specified:

SPA, they apply to certain services, are subject to availability, and cannot be combined with other discounts or promotions.

BOWLING, credits may be used at any time during opening hours subject to availability, and age restrictions may apply.

GOLF, credits can be applied to green fees and shared carts, but not to ProShop products or equipment rentals, rider fees, or other charges. They apply only to regular-price rounds (including green fee, twilight fee, and junior fee), are subject to space and availability, exclude transportation to and from the course, and cannot be used for tournaments.

BEAUTY SALON, credits are valid only for selected.


Applicable Dates:
Booking Dates: 04 Aug 2026 to 31 Dec 2026
Travel Dates: 04 Aug 2026 to 22 Dec 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Discounted golf.

Make room in your schedule for the perfect round. Elevate your stay by enjoying our golf rounds for just $50 USD throughout 2026, and $70 USD for your 2027 travels. 

Rate per round of golf: $50 USD for the year 2026 and $70 USD for the year 2027. 

Promotion valid exclusively for guests staying at AVA Resort Cancun. Transportation to the golf course is not included. 

Payment will be processed in local currency based on the exchange rate of the day. Restrictions apply.

Applicable Dates:
Booking Dates: 06 Aug 2026 to 31 Dec 2026
Travel Dates: 06 Aug 2026 to 14 Oct 2027
*Applicable promotions will display with your room selection. Some restrictions may apply.
Fun pass.
Elevate your days with an extra dose of entertainment. When you book your stay, we will gift you an exclusive pass for two to enjoy a round of Laser Tag, Bowling, and a turn in the batting cages. The perfect blend of relaxation and sophisticated fun. Terms and Conditions: Package valid for two people per stay. Limited to one event per activity. A minimum stay of 3 nights is required. Activities can be booked prior to your trip or on the day of the activity and are strictly subject to resort availability. Restrictions apply.
Book your activities at: vacationmakers@avacancun.com

Applicable Dates:
Booking Dates: 31 Aug 2026 to 30 Sep 2026
Travel Dates: 31 Aug 2026 to 30 Sep 2026
*Applicable promotions will display with your room selection. Some restrictions may apply.
Save up to 55% off.
Discount is already reflected in rates.
Applicable Dates:
Booking Dates: 05 Feb 2026 to 31 Dec 2050
Travel Dates: 05 Feb 2026 to 31 Dec 2050
*Applicable promotions will display with your room selection. Some restrictions may apply.
Free Kids and Teens.
Valid for up to two children Kids ages (3-12) and teens (13-17), per room, per stay when accompanied by one full paying adult. Children’s ages MUST be notified on the reservation and ages must be accurate at time of travel (proof of age will be required upon check-in). In the event that ages are incorrect, the difference in the rate will be charged upon check-in. Applicable to US Markets. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time.

Applicable Dates:
Booking Dates: 05 Feb 2026 to 17 Dec 2026;06 Jul 2026 to 16 Dec 2027;02 Mar 2026 to 15 Dec 2028
Travel Dates: 07 Apr 2026 to 17 Dec 2026;28 Mar 2027 to 16 Dec 2027;16 Apr 2028 to 15 Dec 2028
*Applicable promotions will display with your room selection. Some restrictions may apply.
Free Kids.

Valid for up to two Teens ages 13-17 per room, per stay when accompanied by one full paying adult. Teens’s ages MUST be notified on the reservation and ages must be accurate at time of travel (proof of age will be required upon check-in). In the event that ages are incorrect, the difference in the rate will be charged upon check-in. Applicable to US Markets. Applicable for both land only and package reservations. Applies to NEW reservations only, existing reservations do not qualify. Promotion is subject to change without prior notice. We reserve the right to discontinue this promotion at any time.


Applicable Dates:
Booking Dates: 05 Feb 2026 to 20 Mar 2027;02 Mar 2026 to 08 Apr 2028
Travel Dates: 03 Jan 2027 to 20 Mar 2027;03 Jan 2028 to 08 Apr 2028
*Applicable promotions will display with your room selection. Some restrictions may apply.
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Applicable Dates:
Booking Dates: 12 Jul 2022 onwards
Travel Dates: 12 Jul 2022 onwards
*Applicable promotions will display with your room selection. Some restrictions may apply.

Resort Details

Dining
OnSite Dining
  • 5 Snacks
  • Aji
  • Aroma Cafe and Bakery
  • Black Iron
  • Chez Moi
  • Copal Buffet
    Breakfast will no longer be offered.
  • Dez-Nightclub
  • Digit - NFT Bar
  • Handome Harry
  • Kantina 1953
  • Kita North and Minami South
  • Konos Ice Ceams
  • Livo
  • Plaza Mx
    Now open for breakfast, lunch, and dinner.
  • Swim-up Bars
  • The Cocktail Bar
  • The Food District
    Dinner will no longer be offered.
  • The Mic (Karaoke Bar)
    Now open from 6:00 PM to 2:00 AM. Please note this venue is for adults only (18+) and can be accessed via elevator 4.

  • The Pods
  • Veranda
Room Type
  • Oceanfront King
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 4 adults, 2 children,  4 total
    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Shower
    • TV
    • Wireless internet connection
  • Oceanfront King Accessible
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 2 adults, 2 total
    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Shower
    • TV
    • Wireless internet connection
  • Oceanfront Two Queen Beds
    Bedding: 2 Queen Bed

    Special requests like bedding, location etc. are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 4 adults, 2 children, 4 total
    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Shower
    • TV
    • Wireless internet connection
  • Oceanfront Couples
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 2 adults, 2 total
    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Shower
    • TV
    • Wireless internet connection
  • Central Oceanfront
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 2 adults, 2 total
    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Shower
    • TV
    • Wireless internet connection
  • Oceanfront F&F
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 2 adults, 2 children, 4 total
    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Shower
    • TV
    • Wireless internet connection
  • FF Sundeck Suite
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 2 adults, 3 children,  5 total
    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Shower
    • TV
    • Wireless internet connection
  • Gala Oceanfront Suite One Bedroom
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 2 adults, 2 total
    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Shower
    • TV
    • Wireless internet connection
  • Gala Oceanfront Suite Two Bedroom
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 6 adults, 4 children, 6 total
    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Shower
    • TV
    • Wireless internet connection
  • Panoramic Suite King & King Two-Bedroom
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 4 adults, 4 Total
    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Shower
    • TV
    • Wireless internet connection
  • Panoramic Suite Two Bedroom
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 6 adults, 4 Children 6 Total
    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Shower
    • TV
    • Wireless internet connection
  • Panoramic Suite Three Bedroom
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 8 adults, 6 children, 8 total
    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Shower
    • TV
    • Wireless internet connection
  • Panoramic Suite Four Bedroom
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 12 adults, 10 children, 12 total
    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Shower
    • TV
    • Wireless internet connection
  • Oceanfront Central Suite
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 6 adults, 4 children, 6 total
    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Shower
    • TV
    • Wireless internet connection
  • Penthouse Suite One Bedroom
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 3 adults, 2 children, 4 Junior, 3 total
    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Shower
    • TV
    • Wireless internet connection
  • Penthouse Suite Two Bedroom
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 6 adults, 4 children, 6 total
    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Shower
    • TV
    • Wireless internet connection
  • Penthouse Villa Three Bedroom
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 8 adults, 7 children, 8 total
    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Shower
    • TV
    • Wireless internet connection
  • Penthouse Villa Five Bedroom
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 8 adults, 7 children, 8 total
    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Shower
    • TV
    • Wireless internet connection
  • Beach Club Villa
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 8 adults, 7 children, 8 total
    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Shower
    • TV
    • Wireless internet connection
  • Five Bedroom Panoramic Villa
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 8 adults, 7 children, 8 total
    • Air conditioning
    • Alarm clock
    • Coffee/Tea Maker
    • Hair Dryer
    • Shower
    • TV
    • Wireless internet connection
  • Oceanfront F&F 2
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 2 adults, 1 children, 3 total
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Coffee/Tea Maker
    • Hair Dryer
    • TV
    • Wireless internet connection
  • F&F Sundeck Suite 2
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 2 adults, 1 children, 3 total
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Coffee/Tea Maker
    • Hair Dryer
    • TV
    • Wireless internet connection
  • Penthouse Suite One Bedroom 2
    Bedding: King Bed

    Bedding Requests are not guaranteed. They are based on availability upon check-in.

    Occupancy limits : 2 adults, 1 children, 3 total
    • Air conditioning
    • Alarm clock
    • Balcony/Lanai/Terrace
    • Coffee/Tea Maker
    • Hair Dryer
    • TV
    • Wireless internet connection
On-Site Amenities
  • 24-hour room service*
  • Air conditioning*
  • All-inclusive meal plan*
  • Coffee/tea*
  • Golf*
  • Pool*
  • Spa*
  • Wi-Fi*

* Fees may apply

On-Site Recreation
  • Beach *
    Beach access has been opened and is now available with beverage services, loungers, towels and umbrellas.
  • Fitness center on-site *
  • General *
    AVA Kids now opens and offering a wide range of activities for children aged 4-12 from 9 am to 10 pm. The space provides a continuous calendar of events. Children under 4 are welcome but must be accompanied by an adult.

    GAME HUB ARCADE 
    This incredible arcade area features more than 50 game machines for all ages. From claw machines to modernized versions of classics.
    Location: North Wing, Section 3 (in front of Veranda restaurant)
    Ages: Recommended for ages 5 and up. Children under 12 must be accompanied by an adult. Each game specifies the minimum age requirement.
  • Golf *
  • Gym *
  • Indoor pool *
  • Outdoor pool *
  • Spa *
On-Site Attraction
  • ACTO LIVE THEATER
    It will be a dynamic space with a continuous schedule of events and shows designed to ensure every family member has the best time.
    Location: North Wing (in front of the convention center)
    •Monday, 12th: Pirates (AVA Kids - 7 PM) and Illusionist & Magic (Family Entertainment - 9 PM)
    •Tuesday, 13th: LED (9 PM)
    •Wednesday, 14th: Circus (AVA Kids - 7 PM)
    •Thursday, 15th: Stars (9 PM)
    •Friday, 16th: Magic (Family Entertainment - 7 PM) and LED (Family Entertainment - 9 PM)
    •Saturday, 17th: Mexican (9 PM)
    •Sunday, 18th: Circus (7 PM)
    Ages: For the whole family. Children under 18 must be supervised by an adult or guardian.

* Fees may apply

AVA Hotel & Resort sets a higher new standard of all-inclusive travel—a world of constant golden sunlight, soft white sand, views of the ocean in every direction, along with ever evolving events, programming, amenities and experiences for ages 0-100.

Property Information

Blvd. Kukulcan 25.3, Zona Hotelera, Cancun, QR, 77500, Mexico

Customer Ratings & Reviews

TripAdvisor Traveler Rating

TRI_LOGO_ANCILLARY_4.0 2336 reviews
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    The 57th Celebration

    One of the best family vacations. We celebrate my husband birthday .

    Sep 13, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    We came we enjoyed we conquered!

    My wife and I were blown away with Ava. The butlers Roberto and David were 2 of the most attentive, professional and downright freindly folks we have encountered. The food was off the charts and the pools were so relaxing (much needed). We are counting the days till our next visit.

    Sep 12, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    AVA

    My experience was so amazing. I enjoyed my vacation very much so relaxed. The view in my room was so beautiful and very spiritual. That was my second time and I recommend to my friends that resort. The Staff are so kind and very professional. They explained everything with patience and understanding. Thank you for your support. The cleaning Staf very respectful.

    Sep 12, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Best Resort in Cancun

    The best hotel experience ever. Dining, entertainment was exceptional. However the Butlers Jessy y Plutarco took us under their wings and made it an unforgettable vacation experience. I can’t wait to go back.

    Sep 11, 2026
  • TRI_LOGO_ANCILLARY_ 5.0 star tripadvisor rating
    Exceptional Butler Service — Jessy & Plutarco Made Our Stay Unforgettable

    Jessy and Plutarco were absolutely exceptional during our stay at AVA Resort Cancun. Their level of service, attention to detail, and genuine hospitality made our experience truly memorable. From the moment we arrived, they were attentive, professional, warm, and always one step ahead of what we needed. They consistently checked on us, assisted with our plans and reservations, and made sure everything was taken care of so we could simply relax and enjoy our vacation. What impressed us most was how personal their service felt. They were always available when we needed them without ever being intrusive. Every request was handled promptly and graciously, and they made us feel genuinely cared for throughout our entire stay. Jessy and Plutarco are wonderful representatives of AVA’s hospitality. Their exceptional service was one of the highlights of our vacation, and we would absolutely request them again on a future visit. Thank you, Jessy and Plutarco, for making our stay so special. You truly went above and beyond. Five stars!

    Sep 11, 2026
General Policy
  • General Policies:

    Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

    Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

    Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

    Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

    General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

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