Guests will receive up to $300 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Guests will receive up to $500 in Resort Credits. Credits are valid towards Star Prestige Package, specialized dining, spa and much more. Detailed specifics of the resort credit will be provided upon check in.
Important information: Redemption instruction will be given at check-in. Restrictions may apply. Resort Credit must be presented at time of service. Services and amenities are subject to availability and must be booked/requested upon arrival. All services and amenities purchased with resort credits must be purchased at full price. Credit is per room, per stay. Credits have no cash value and are non-refundable, non-transferable and must be used during guest stay and may not be used in future bookings. Credits may not be transferred to another property. Resort credits do not apply to contracted group bookings. The credit only covers part of the total amount of each service or amenity. Refunds will not be issued for unused Resort Credits.
Resort Details
- Various Lounges/Bars- Grill de Playa Snack Bar
- El Puente Ice Cream Shop
- El Puerto Snacks
- El Faro Bar - Various Restaurants
- La Hacienda Mexican Restaurant
- El Puerto Steakhouse
- La Dorada Mediterranean Restaurant
- Hashiru Japanese Restaurant
- El Colonial Gourmet RestaurantReservations and dress code required. Please contact guest services upon arrival for complete details.
- Premium Room
Bedding- king bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adult, 1 child.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Safe
- Premium Near Pool
Bedding- king bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adult, 1 child.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Safe
- TWO BEDROOM FAMILY
Bedding: King bed & double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 6 adults, 4 children, 6 total combined.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Safe
- Ocean Front Presidential Junior Suite
Bedding: 2 Double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limit: 4 Adults, 3 children, 4 total.
Maximum of 3 children through the age of 2 stay free in existing beds with at lest 1 adult.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Safe
- PENTHOUSE SUITE
Bedding: 1 king bed or rollaway beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 4 adults, 2 children, 4 total combined.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Safe
- JUNIOR SUITE BEACH ACCESS
Bedding- king bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adult, 1 child.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Safe
- DOUBLE PROMO ROOMBedding- 1 king or 2 double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy limits- 4 adults, 2 children, 4 total combined.
Maximum of 2 children through the age of 2 stay free in existing beds with at least 2 adults. Children 3 - 16 are surcharged.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Safe
- Premium Promo RoomBedding- king bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 3 adult, 1 child.- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Safe
- Premium Tropical View
Bedding- king bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.
Occupancy limits- 4 adult, 2 child.
- Air conditioning
- Alarm clock
- Balcony/Lanai/Terrace
- Bathroom amenities
- Safe
- Wireless internet connection
- Premium Pure WellnessBedding- king bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy Limit: Max 3 Adult, Max 2 Child, 4 Total.- Air conditioning
- Bathroom amenities
- Safe
- Telephone
- Wireless internet connection
- Junior Suite Near BeachBedding- king bed or two double beds.
Bedding Requests are not guaranteed. They are based on availability upon check-in.Occupancy Limit: Max 3 Adult, Max 1 Child, 4 Total.
- Air conditioning
- Hair Dryer
- Widescreen TV
- Wireless internet connection
- 24-hour front desk
- Accessible facilities
- Accessible rooms
- Babysitting*
- Baggage hold
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Exercise gym
- 24-hour front desk
- Complies with Local/State/Federal laws for disabled
- Accessible rooms
- Babysitting*
- Baggage hold
- Children programs
- Children welcome
- Children's play area
- Complimentary wireless internet
- Exercise gym
- Gift/News stand*
- Golf*
- Housekeeping - daily
- Laundry/Valet service*
- Liquor store*
- Meal Plan Type: All Inclusive
- Non-smoking rooms available
- Pool
- Safe deposit box
- Spa*
- Tennis court
- Tour/sightseeing desk
- Valet parking*
- Wakeup service
- Water sports*
- Business Services*
- Internet Access*
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This resort provides the following wedding packages:
- Star Wedding Package
- Silver Star Wedding Package
- Gold Star Wedding Package
Please contact wedding coordinator for complete information, locations and to reserve a date.
* Fees may apply
- Children's poolThere is 1 children's pool on-site.
- Children's program, onsite *STAR CAMP:
Star Camp is free and part of the all-inclusive experience at Iberostar and features more than 140 age-based activities based on the approach and theory of multiple intelligences, which advocates personal growth through cooperation.· Discover a new, artistic dimension by reproducing giant versions of works of art as a team.· Use all the senses in a trendy restaurant atmosphere to guess the dishes on our sensory menu.· Record short films, become a journalist, publicist or the stars of an improvised video.· Discover the inner artist by working with clay.· Accept (im)possible challenges and blindy cross a terrain full of obstacles with the help of team members.· Perform exciting scientific experiments, such as creating snow or ice, in true frozen style despite the heat of the pool.· Learn how to get a hard-boiled egg into a bottle or experiment with colors.· Summer classics like darts, capture the flag or Olympic-style events.
Monkey Star camp - 4-7 years old, Dolphin Star camp - 8-12 years old, Eagle Star camp - 13-17 years old
STAR CAMP FEATURED ACTIVITIES: Minichef, Tie Dye, Not another drop, Olympic games, Get wet, Super hero day, Water carpet, Waterbomb, The search, Teen Disco, Games on stage, The treasure hunt & Sand castles
Star Camp Shows:On the Rock, Circo, Queen, Fiesta playa, Canta bahia, Rock, Funny nights, MJ Show, Reggae beach party, Iberostar Awards, El regreso del rey Las Vegas, The circle of life Magic, Latin Funny nights, Boogie nightsWhat's New!Wanda’s wacky kitchen, Reduce, Reuse, Recycle, Save the Reefs, Star Camp Live Show - Direct access to a beach
- Fitness center on-siteThe resort has a Fit & Fun Fitness Program.
- GeneralActivities include:
Aerobics
Yoga
Shooting tournaments
Archery
Basketball
Cycling
Billiards
Bocce
Football
Gymnastics
Table tennis - Golf *
- Motorized Water Sports *For an additional fee, take diving lessons at a CDC PADI GOLD PALM RESORT diving center, run by DRESSEL DIVERS INTERNATIONAL. This center organizes numerous boat trips and scuba diving and snorkeling excursions, as well as diving lessons.
- Non-Motorized Water SportsActivities include:
Kayaking
Windsurfing
Beach volleyball
Catamarans
Aqua gym
The scuba clinic
Snorkeling - PoolThere are 3 pools on-site.
- Sailing *
- Spa *Hotel guests can indulge at the luxurious spa with hydrotherapy facilities including Finnish sauna, Turkish baths, steam room, saltwater pool, Jacuzzis, Roman baths and various types of showers. The spa is truly an irresistible delight for both mind and body.
- Teen programs *- Teens disco- Eagle Star camp - 13-17 years old
- Tennis court *There are 2 lit tennis courts on-site.
- Live EntertainmentLive nightly shows in theater/disco/casino
* Fees may apply
At Iberostar Waves Paraiso Beach, you and your family will experience the romance of Spanish-influenced architecture in a resort filled with tropical gardens, exotic birds and unlimited adventures. Discover interconnected pools with a waterfall, a mile of white sand beach stretched out along Mexico's famed Mayan Riviera, and seven specialty restaurants. Explore snorkeling and scuba diving areas and nearby historical sites. Then enjoy adult time in our world-class 32,000 square foot spa, 18-hole golf course or shopping plaza. The resort is uniquely designed to give every member of the family the time of their life.
Property Information
Customer Ratings & Reviews
TripAdvisor Traveler Rating
9671 reviews
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Sep 12, 2026September 2026
Great value for the money in September
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Sep 12, 2026cockroaches and filth
We stayed @ Iberostar Waves Paraiso Beach for 10 Nights it was a beautiful place resort, expect for one small detail, they have Cockroaches in their rooms and don't clean well. their management blew us off like it was no big deal offered us a room upgrade next time we go, guess what not going to be a next time!!! I have sent countless emails to Mr. Francisco Deelgado a manger @ the resort he's so special he doesn't have to answer customers. I simply asked to be credited a couple nights @ a different Iberostar in the future. we hear crickets with his cockroaches. Please people before you go here think about this resort and the customer service you won't get...
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Sep 06, 2026Amazing Resort and Vacation Spot
This resort far exceeded our expectations as a family. The service was immaculate. I want to shout out huge thanks to Diego, Omar, Brian and Brenda for their assistance and seevice to us while there. They went above and beyond. We received VIP service. We even became members. The resort is so beautiful. Pictures don’t do justice. The resort is huge and lots to do. We only did one tour day as the resort had everything we needed. Please book here on your next Cancun visit. You will not regret it, trust me. This is my go to whenever I am travelling there. The food was amazing too. The rooms were also very beautiful. There is a shuttle service and very organised bus stops and sheds to take you around. The night club was also beautiful. Have you booked yet?
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Sep 02, 2026
The poor relation …
Waves is definitely the poor relation when it comes to the hotels on the site. Although we have stayed here before it has dramatically gone down downhill in three years. It seems all other nations know that Waves is the Butlins of all the hotels on The property expect us Brits 🇬🇧! The speciality restaurants are anything but special ! Plus it’s a nightmare to actually book one now ! They are not open all the time ( cut backs seems to be theme at waves ). The drink quality is shocking all cocktails taste the same and it’s very normal for them to run out of fizzy drinks at the pool bar.. Dodge the butter in the buffet at breakfast it’s basically lard , in fact dodge the buffet full stop! Best food was at the beach bar ! ( eat quick the Coati will snatch unattended food) . Watch out they will drink from your glasses to around the pool ! If you like to get off resort a private taxi to the local town is going to cost you at least 100 dollars ! Don’t bother complaining they don’t listen and will try and make you upgrade to the other hotels. They love a up-sale here! The last time we visited, we went to the American diner in the adjoining hotel, that’s now shut for a refurb! They lied and said it would be open during our second week. The entertainment area is shut in waves, but you can use the other one in Lindo but you can’t actually eat in Lindo’s restaurant. How does that make sense? The new taco place is rank , the shops are empty of people because the pricing is nuts ! Take your own crisps ( twenty dollars in the on site shop ) . Dodge this iberostar it’s pants 🩲
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Sep 02, 2026
Took away foam parties
Iberostar removed the foam parties at Beach resort. This is a popular attraction. After 18 years there will be finding a new resort that provides foam parties.
- AdvisoryThe Municipal Government will be charging all guests in the area of Cozumel an Environmental Sanitation Tax of a minimum $79.20 pesos, ($4.00 usd approximately) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
- AdvisoryThe following mandatory hotel-imposed fees are charged and collected by the hotel either at check-in or check-out. Government fee: 82.12 MXN (approx. $4.79 USD) (Plus tax) per room, per night. Mandatory hotel-imposed fees may not include tax and are subject to change, this is an estimate of what you will be charged. The hotel can provide current fees and inclusions when you check-in.
- Check In: 3:00 PM
- Check Out: 12:00 PM
- Minimum Check-In Age: 18
- Pet Policy : Pets Not Allowed