Located on a secluded sugar-white sand beach in the Riviera Maya and catering to couples, friends and families, Dreams Tulum Resort & Spa provides upscale surroundings combining fun and relaxation with the ancient world of the Maya. It is one of the only resorts in the Riviera Maya located a short distance to the exciting town and ancient ruins of Tulum & Xel-Ha Aqua Adventure Park.

Unique Selling Points:

-Located in the trendy, seaside town of Tulum, only 1 hour and 25 minutes from Cancun International Airport.

-Boasting luxurious swim out suites, some designated for adults-only, with bar service available

Its magnificent colonial architecture, original paintings and ambiance provide the perfect setting to unwind and discover the mystical power over the ancient Mayan civilization. This hacienda-style, Unlimited-Luxury® resort features a Spanish-style wedding chapel, an eco-friendly setting with fountains with LED lighting and sound, 5,000 plants, two swimming pools, a children’s area, a Mayan-themed Explorer’s Club for kids and nine gourmet restaurants, plus seven fabulous bars.


Cancun International Airport (CUN) : 68 miles
Tulum Airport : 30 miles
Cozumel International Airport : 35 miles

Property Information

Year Built: 2000
Total rooms: 432


Resort Details


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Hotel Advisories

Advisory Important Information For Our Guests Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.
Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.
Current Renovations: Description: Adults only resort. Minimum check in age is 18 year round.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 9902 reviews
  • 5.0 star tripadvisor rating
    Great food, relaxing atmosphere with fun activities, shows and dancing!

    Visiting Tulum for the first time with my wife. Left the kids at home to enjoy the Mexican culture and warm weather. We were not disappointed as the people at the resort made every experience the best it could be. Although our first room had an issue, it was quickly resolved and we were moved to a nicer room. Special thanks to the kitchen staff, especially Francisco, the Executive Sous-Chef, that we met on our first evening at the Mexican restaurant, El Patio. He is so attentive to the guests and was especially generous to us by inviting us to any of the restaurants to appreciate a special lunch or dinner. On our last evening, the chef Humberto prepared a special Mexican meal that we thoroughly enjoyed! Thanks to Carlos and Victor our waiters and the countless staff that made every event as comfortable as possible. The Spa was amazing as well, the best massage we had every had! Thanks Dreams Tulum!

    Apr 20, 2024
  • 5.0 star tripadvisor rating
    Love this place

    I can give this resort more than 10 stars. Every thing was perfect. They have professional staff. Resort and pool was very clean great location with restaurants and bars. We liked the nights show. This place is amazing. Highly recommended.

    Apr 20, 2024
  • 1.0 star tripadvisor rating
    Terrible food

    The staff in every capacity from servers to check in to entertainment staff were hard working and amazing . I give this resort 5 stars for service . However the food was terrible . The “specialty “ restaurants Bordeaux and the Japanese Hibachi restaurant were abysmal. The food was overcooked , dry , sauces like they were on the shelf 10 years and lack of staff made these dinners just terrible . ( not even staff’s fault ). I would never stay at another Dreams resort again unless there were many improvements in the quality and variety of food .

    Apr 20, 2024
  • 5.0 star tripadvisor rating
    Great Time!

    My wife and I decided for a quick 5-day trip the 17th through the 22nd. We usually go to adults only places but decided to take the chance. It paid off! Great people, first an foremost. Erick and Alex along with the rest of Entertainment Group were a blast, and the battenders were second to none. Second, the food, especially the sushi (yes, the sushi), was top-notch. Special shout out to the suchi chefs. Our room was impecable, as were those who cleaned daily. (I really wish I could remember all the workers' names we encountered. I'd mention all of them.) Beaches were good. It was a little rocky at one end, but only a couple of stubbed toes was the worst of it. Finally, the crowd there, including the few chidren, were a classy bunch (big thanks to the moms and dads). Oh, and yeah, the weather couldn't have been better.

    Apr 20, 2024
  • 5.0 star tripadvisor rating
    Dreams Tulum Resort & Spa

    Very beautiful resort. Love the layout of it. Great food and delicious drinks. Entertainment was excellent. Wish it wasn't so far from the Cancun Airport.

    Apr 20, 2024