Meliã Cozumel is truly one of the most impressive all-inclusive hideaways in Mexico, featuring an array of amenities, facilities and unlimited amounts of fun. 
This beautiful hotel is located right on the beautiful white sand beach of Santa Pilar only 3 miles from the town of San Miguel and the Cozumel Airport, 6 miles away from the Chankanaab Park, 4 to 5 miles from the archaeological ruins of San Gervasio. 

Appealing to families, active travelers and spa and golf enthusiasts alike, this superior oceanfront resort provides an ideal blend of superior accommodations and personalized service. With something for every member of the family, guests enjoy access to sparkling outdoor pools; daily and nightly entertainment including beach volleyball and cooking, bar tending and even Latin dance lessons; a pampering menu of services and treatments at the spa; and Kids & Co By Melia fun-filled activities for children, all supervised by a professionally trained activities team. Gift shop and souvenirs arcade ($), Mini Kids Club: kids from ages 4 to 12. Dynamic restaurants and bars and breezy guestrooms ensure memorable stays for each and every guest.


Cancun, Mexico (CUN) : 60 miles
Cozumel, Quintana Roo, Mexico - Aeropuerto Intl De : 5 miles

Property Information

Year Built: 1976
Last Renovation: 2014
Floors: 12
Total rooms: 192


Resort Details


Show More


Show More

Hotel Advisories

Advisory Important Information For Our Guests- Please be aware that due to changing weather and ocean conditions, beach shapes and characteristics may vary.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 5269 reviews
  • 4.0 star tripadvisor rating
    Relaxing week

    Good experience overall at Melia Cozumel. Excellent service at the Level with concierge Alfonso, at the Level beach, bars, restaurants, front desk and butler. Very clean well maintained older resort on beautiful white sand beach . Seaweed due to current almost everyday but nice snorkeling right next door at Cozumeleno . The food was just ok , limited choice at the buffet, breakfast was the best with more options. 10 min drive from the airport and San Miguel , 10$ taxi drive from the hotel. I would say this resort is mostly good but overpriced for the quality. I personally wouldn’t return but had a relaxing week at Melia Cozumel without high expectations.

    Apr 19, 2024
  • 5.0 star tripadvisor rating
    Great relaxing place, helpful staff, family friendly if you are traveling with kids & delicious food

    Melia Cozumel is a great property to stay. Family friendly if traveling with infants/toddlers. Rooms are huge & spacious. The staff is very helpful. We being vegetarians, they made us feel comfortable by making Veggie Pizza & Veggie Enchiladas. Kudos to Exec Chef Francisco & Captains: Francisco & Luis who helped us alot. Thank you to Melia CZM team.

    Apr 18, 2024
  • 3.0 star tripadvisor rating
    Birthday break

    Birthday break . Myself and husband still here on our 9th night . To start with the restaurants , good selection of food , but not always hot . Sometimes, the food was only just warm . There is plenty of it and we can always make a meal . There is no strict dress code, which was a bit disappointing. Feel like it needs another smarter restaurant? The speciality restaurants are really nice. The staff are all lovely and helpful, so attentive. The beach was nice but rather a lot of seaweed, I appreciate this is no ones fault. And people did try and clear this up . The hotel Has its quieter areas. But can get fairly noisy around the kids pool . The music can be quite loud. Room is OK but is a little tired. We didn't level up as we felt we had spent enough . Being from the uk we had to fly into cancun then get a ferry across to the island. It was quite a long journey after we had just done the 10 and half hour flight . Its another 45 mins in a taxi and then about 40 mins on the ferry . Then another short taxi ride to the hotel . Overall I would say we have had a nice time . There is some room for improvement around the hotel ,

    Apr 18, 2024
  • 5.0 star tripadvisor rating
    Great experience and great service at Melia Cozumel!

    We visited Melia Cozumel for the 1st time in November 2023 and loved it so much we returned in March 2024! We were fortunate to have Alfonso as our concierge both times, and his service was outstanding! He is so personable and took care of everything! We have visited numerous Melia properties over the years, and Alfonso is the best!! Thank you, Alfonso, for making our stay so enjoyable! We'd also like to recognize Santos at the swim up bar, and Erik at the lobby bar. They both provided great service! They remembered what drink you liked, and had it made before you could request it! Also, a big shout out to Diego at pool side. Thank you for taking care of our Bali Bed and making sure we had everything we needed. Melia Cozumel is so relaxing, and great place to unwind. If you're looking for top notch service, this is the place to visit! We're looking forward to our next visit SOON!

    Apr 17, 2024
  • 5.0 star tripadvisor rating
    Fish hut

    The service at the fish hut for breakfast and dinner was amazing. Jorge and the crew makes you feel like family. Thanks for the memories!!!!!!!! Highly recommend if staying at the level to go here for breakfast, food was great amd service second to none.

    Apr 16, 2024