The new Grand Palladium Costa Mujeres Resort & Spa is a bright and stylish 5-star beachfront hotel located in a privileged spot of Mexican Caribbean, Costa Mujeres beach, about 30 min away from the town of Cancún and its international airport. The Grand Palladium Costa Mujeres Resort & Spa, built ensuring the minimum environmental impact and the protection of the native species, stands apart for its architectonical modern design and the top-quality services offered, elevating the “all inclusive” concept to a new luxury level.

Guests of the resorts will discover the true spirit of Mexico, from its paradisiac white sandy beaches and crystal clear waters to its wonderful nearby ancient Mayan civilization vestiges. Surrounded by a virgin area full of mangroves, wild fauna and flora, in Grand Palladium Costa Mujeres Resort & Spa you can enjoy a deep contact with nature and an atmosphere of exclusive peace and tranquillity. A wide variety of high quality gastronomy offer, leisure and shopping areas as well as a vibrant nightlife scene will be also part of the experience.

The hotel has 592 luxury rooms with balcony or terrace, hydro massages and stunning views. Guests can enjoy a wide number of top services like 5 swimming pools, spa, gym, kids club and many premium features such as direct access to the swim-up pools of some suites. A modern amphitheatre with 360 grades scenario visibility, a Beach club with amazing views, a convention centre and impressive sportive installations are only some of the 5-star benefits.

Location

Costa Mujeres
Cancun International Airport (CUN) : 18 miles

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory The Municipal Government of Benito Juarez will be charging all guests in the area of Cancun and Puerto Morelos an Environmental Sanitation Tax of a minimum $30.00 Mexican Pesos (approx. $1.60 USD) per room per night. This amount is not included in your vacation price and will be collected at your hotel. These funds are being used to protect, maintain and conserve the extraordinary beauty of the area.
Advisory In order to attend the Chic Cabaret Show there is an additional fee: $135 per person/per show

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 10504 reviews
  • 5.0 star tripadvisor rating
    Chang Thai. Perfect service.

    We were at the Chang Yhai restaurant and was served by Diana. She was the best waitress on the resort! She is wonderful. She is pleasant, attentive, accommodating and provides top notch service. We had a delicious meal. Diana’s service was exemplary. Highly recommend. Thank you Diana!

    Apr 16, 2024
  • 5.0 star tripadvisor rating
    Amazing food and experience

    Amazing food and experience , would come back with family. We loved the clean beach and entertainment. Rooms are very clean. Dinner restaurants are amazing, food is exceptional. Portofino and El Dorado were absolutely amazing. A+ service

    Apr 15, 2024
  • 5.0 star tripadvisor rating
    Bhogali Indian Restaurant is incredible.

    Bhogali restaurant was hands down incredible. Our hostess Elizabeth was warm and kind. Our waiter Gil gave us impeccable service and really knew the menu. He took care of us the moment he came to our table. The chef Basant nailed everything. I can’t choose a favorite item on the menu as everything was made and seasoned perfectly. The team was headed up by the captain “Alberto” Wilian. He came over to our table and made sure our cups were always full. If you make it to TRS coral, you have to make a reservation for Bhogali. You will not be disappointed.

    Apr 15, 2024
  • 5.0 star tripadvisor rating
    Fantastic Holiday

    What a fantastic holiday we have just had at this resort ❤️ the place is amazing so clean and tidy. The staff were so welcoming and super friendly looking after our every need. From the first day to the last there was zero problems and everything was handled professionally and efficiently. The food was superb with a huge choice at the buffet and a lot of themed restaurants to pick from. We travelled as a large group of 3 families 13 people, so high numbers but was very well looked after. Carlos our butler at the members pool was incredible there for our every need and nothing was a problem for him, he was so friendly and so professional assisting us daily and everything we needed, nothing was missed and everything delivered by him. We had a fantastic night at the Chic Cabaret a truly professional show and dinner experience, Aida the captain managed the show perfectly providing a great service throughout with all details covered, thank you Aida. The whole stay was unbelievable and I would highly recommend this hotel to anyone it will be hard to find one better !! A big shout out to Carlos (Charlie) the barman at the pool bar he was superb throughout and the same goes for Speedy Gonzales on from the beach bar who provided excellent service and laughs, mango tango, Asta la Vista baby 😂 What a place don’t be afraid to book up you will love it !

    Apr 15, 2024
  • 4.0 star tripadvisor rating
    Ehhh…..good but can improve

    Drinks are Horrible! I can drink ten drinks and not feel anything Fruit drinks and juices are awful. Beach and pool are nice Service is hit or miss Speciality restaurants you get half of why you order but food is decent Buffets can get better Ehhh…

    Apr 15, 2024