City chic meets edgy opulence at Breathless Cancun Soul Resort & Spa - All Inclusive. A cosmopolitan beach experience awaits at this stylish, all-suite resort nestled between the Caribbean Sea and Nichupte Lagoon. Luxuriate in an inspiring energy and curate your vacation style as you Live Big and Breathe Deep at the newest hot spot and soul of Cancun. Clad in sleek décor with neutral accents, this beachfront haven with 429 suites and two infinity rooftop pools is the perfect destination for socially sophisticated travelers wanting to experience lively and luxe downtown vibes with relaxing and opulent beach views (just 25 minutes from the airport and 2 miles from the vibrant Cancun strip). It’s all in the details when it comes to our style and service, and we’ve thought of everything to make your Unlimited-Luxury® experience with us epic!

Location

Cancun
Cancun International Airport (CUN) : 12 miles

Property Information

Year Built: 2021
Total rooms: 429

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

Resort Fee – (Leave Resort Fee information if travel is still current.)


Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 1366 reviews
  • 5.0 star tripadvisor rating
    Beautiful resort, Very romantic

    What a beautiful resort! Everything was new and clean, the service was top-notch. I loved all of the activities offered here. My boyfriend especially loved the volleyball games, I loved the yoga every morning. The beach was absolutely beautiful.

    Apr 13, 2024
  • 2.0 star tripadvisor rating
    Bachelorette Trip: Clean, but Poor Customer Service.

    We recently returned from my sister’s bachelorette trip at Breathless. The resort felt very safe and was clean- our two most important things! However, our stay felt chaotic and the overall experience felt unorganized. I attempted to pre-book some reservations, spa appointments, etc so our time would go seamlessly, but some of my emails went unanswered. Once we got to the resort, we were pushed from concierge to concierge, and still had unanswered questions about dining or other aspects of our bachelorette package. I was especially surprised by this since we booked the Xhale Club, which was sold to us as a more personalized, VIP experience. We were promised dinner reservations and bottle service at the night club as part of our bachelorette package, neither of which we actually received. Our massages at the spa were nice, but it took 4 employees at the spa to assist us throughout our appointment- they all seemed very confused and a couple of us girls ended up having a couples massage instead of the individual experience that we were entitled to with the bachelorette package. Although the resort was nice, I was incredibly disappointed with the customer service experience at Breathless, especially given the extra money we spent for both the bachelorette and Xhale packages.

    Apr 11, 2024
  • 5.0 star tripadvisor rating
    Great amenities, great people, great stay!

    My husband and I went with one other couple and had a great time! The resort is beautiful with direct access to the beach, and it has a wide variety of food. We especially loved the entertainment staff - shout out to my girl Monty and "sexy" Tony! They did a great job leading activities every day by making us smile and laugh and genuinely connecting with us. I also appreciated that the resort had spaces for whatever vibe you felt at any time, from relaxing to partying or easy fun to romantic evening. Highly recommend!

    Apr 07, 2024
  • 5.0 star tripadvisor rating
    Beautiful resort

    Everyone of the staff members we encountered, were professional, friendly, and helpful. The pressure when you first arrive to listen to a 2+ hour presentation was the only annoying thing. The food was delicious, especially the Mexican restaurant and the buffet has a great variety. The pools and activities were great two thumbs up to “sexy” Tony from the in the entertainment team!

    Apr 05, 2024
  • 5.0 star tripadvisor rating
    Amazing time as always!

    What impresses us each and every trip to Soul is seeing that there is always something new and improved upon. The Breathless experiences are always being refined and elevated. The staff treats us like family and everyone goes out of their way to treat each guest special. We love the outdoor parties at night. It is great to be able to walk out of dinner and just a few steps away, hit the dance floor, or just chatting with fellow guests over a cocktail. The outdoor music stops promptly at 11 pm and the party moves indoors to the club, or to the large lobby area to relax and chat while enjoying a little nightcap. Something new is the Breathless Resort Only snorkel and catamaran to Isla Mujeres. The excursion leaves right from the beach at the resort so there are no transfers to deal with to and from a separate marina. I hope this excursion remains because I think we’d do it each and every visit to Breathless because of the convenience, and the great great time we had. 
Room service was perfect with the happy hour snacks we ordered, and housekeeping was perfect!. Our room was spotless! The staff here is the best around. They made myself and my entire family feel extra special. Special shout outs to Omar-Xhale Club Manager, Xhale club bartenders Jessica and Juan, Xhale pool manager Hermilo, Xhale pool staff of Mercedes, Sergio, and David, Gabi and Karla at The Nook, Daniel from the E-Team, Natalia from the E-team, Sofia and Sergio at the Xcellerate pool, Spumante and Co-quette Manager Julio, Chef Homa, Pastry Chef Emmi, Sommelier Hugo, and Manager Francisco Can. You all made our annual family trip super special!

    Apr 01, 2024