This ultra-chic Adults only resort offers all the indulgences of Unlimited-Luxury® in an exceptional and contemporary environment. State of the art guest rooms and suites feature Italian porcelain, teak wood furnishings and sleek, private terraces overlooking the crystal-clear Caribbean Sea and Nichupte Lagoon. Enjoy limitless gourmet dining and top shelf spirits as well as exciting live evening shows and specialty themed events. Unwind and relax in the luxurious Secrets Spa by Pevonia® where you can pamper yourself with tranquil treatments.

Total rooms & suites count is 497 including 137 Deluxe Ocean View rooms with King bed & 101 Deluxe Ocean View rooms with Queen beds.

24-hour room service available with - limited availability.

Location: Situated in Cancun’s hotel zone. Approx. 20 minutes from Cancun International Airport.

Location

Hotel Zone
Cancun International Airport (CUN) : 11 miles

Property Information

Year Built: 2012
Total available rooms and suites: 497

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.

Minimum night stay restriction may apply.

Reservation changes may not be permitted unless authorized by the hotel.

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 17363 reviews
  • 4.0 star tripadvisor rating
    Beautiful property, well appointed rooms, great service. But, consider it a hotel with four pools and limited property.

    Secrets The Vine is a beautiful hotel resort with well appointed rooms, beautiful grounds, four pools, many restaurants, bars, spa, and more. It's an extremely comfortable experience and the personnel is so helpful, accommodating, etc. It's as though management has developed the Chic-Fil-A culture of WANTING to make sure their guests are well taken care of and several times when thanking the staff, they stated "My pleasure." Poolside service is great! Restaurants are good. Breakfast buffets are good, with many food options and omelet station. It's tough to keep everything hot at a buffet. So, items under heat lamps struggle. So, we opted for fresh made omelets. Delicious. Dinners are very good. Don't be in a hurry. You're here to relax. Somewhat ala carte, these restaurants portions are smaller, which is beneficial to the person wanting different flavors, textures, etc. so, don't be shy ordering multiple items. Blue Water was great. A steak house style restaurant. Empanadas (must try), salad, soups, steaks, etc. were delicious. Just make sure your steak is cooked to your desired temp. Nebbiolo Italian, was also very good. Again, ala carte style. Salads, pasta, fish dishes, chicken Parmesan, beef gnocchi, etc. all great flavors. Second night we went, consistency was a challenge. Focaccia bread was rock hard and pastas were under the heat lamp too long. Olio was a bit of a struggle. Mediterranean food. Seemed limited and not what we were after as far as cuisine. It was our first night, 9pm, just arrived and we were hungry. All restaurants were a 30 minute wait. So, it was our only choice. We did not go back. Dragon restaurant was delicious! Thai, Chinese, and Japanese food, tapas portion sizes, so order many items. Sushi was four small pieces so again order a couple. Dim sum, gyozas, wonton soup all good. Sea Salt was ala carte, Peruvian food by the pool and it was just okay. Burritos are similar to a chimichanga (deep fried). Coffee bar was exceptional and dessert were plenty. Overall a great experience. One recommendation, request a room away from the Hard Rock hotel side. Almost every night, loud music played from the rooftop next door. Entertainment was a little limited at night. We had high wind and rain a couple days, so I'm sure that may have been part of the struggle.

    Apr 14, 2024
  • 5.0 star tripadvisor rating
    Best holidays

    Thanks to the entertainment team u guys are awesome Sergio rogelio Diego pedro and Angel u guys are a blast i had the Best holidays ever i Would recomend this resort because of them such a nice team I'm happy that they speak really good English thanks guys i Will nevera forget this gratis team

    Apr 13, 2024
  • 5.0 star tripadvisor rating
    Perfect!

    Thanks for the best honeymoon ever! Everything was so perfect. The staff, the food, the room I could stay a entire month there We had a butler to help us with everything we needed It is not cheap, but you must have this experience in Cancun ❤️❤️❤️❤️❤️

    Apr 13, 2024
  • 5.0 star tripadvisor rating
    Fun, Safe, and Recommended!

    Where do I even start? Firstly, the best part is obviously the inclusivity. Everything from drinks to food to essentials provided to you easily and efficiently. I really loved the pool set up and how clean the beach was. The events provided by the hotel were all very enjoyable and thanks to the entertainers like Sergio for inviting us the events; we always knew when and where to be to experience the fun! This was easily one of my best business trips and I plan on returning in the future. I would recommend this hotel to anyone looking to come to Cancun!

    Apr 12, 2024
  • 5.0 star tripadvisor rating
    Excellent staff but overpriced average hotel.

    The staff made this holiday, specifically our breakfast and lunch waiter Manolo, his colleague Sergio. We asked for Manolo every day as he was very attentive, remembered our order, and we never had an empty glass or plate. He made our trip feel special and even gave us a lovely farewell gift. There were other lovely staff too; Veronica at the pool, and a fab barman in the vine bar Roodolfolo. The stars I give this hotel are for them. The hotel and holiday itself was a huge disappointment and very overpriced. Thank goodness they have some incredible staff who helped make our stay better. 5 stars for the staff especially Manolo, 1 star for the hotel.

    Apr 12, 2024