Secrets St. James Montego Bay presents guests with a peaceful, relaxing oceanfront setting surrounded by the crystal clear waters of the Caribbean. The resort’s classic décor and echo the sophistication of the island's British colonial era with sumptuous suites and the ultimate in amenities with the Unlimited-Luxury® of gourmet restaurants, bars and lounges, and the paradise of Secrets Spa by Pevonia®. For those wishing to turn up the excitement, there’s the Secret’s Wild Orchid Montego Bay Resort right next door with its welcoming Jamaican vibe.

UNIQUE SELLING POINTS

• AAA Four Diamond award-winning resort since 2011

• Just 15 minutes from Montego Bay International Airport

• Exclusively situated on Montego Bay’s breathtaking peninsula, surrounded by the Caribbean Sea

• Luxurious all-suite resort with a British Colonial design featuring stunning ocean and ocean front views

• Romantically inclined, reserved, yet relaxing atmosphere

• Free-flow access for guests to Secrets Wild Orchid’s facilities next-door

• Butler service is available for all room categories*

Guests staying in the Preferred Club Swim Out or higher room category will receive personalized butler service at no extra cost. Guests staying in Junior Suites and Preferred Club Junior Suites can purchase the butler service for an additional cost.

• Promenade between both resorts featuring shops, restaurants, piano bar, theatre, game lounge and more

• Authentic Jamaican jerk chicken & beef patty carts at the beach and pool daily

• Boasts a 300-yard dedicated beach area with calm water that’s perfect for swimming, snorkeling and water sports

• Guests have access to the resort’s private catamaran (additional costs may apply)

• Recently enhanced spa featuring unique spa cabins, a yoga garden and more

• One of two Secrets Resorts & Spas in Montego Bay

• Features 3 Wedding Gazebos, 2 of which are on the piers overlooking pristine waters

• Boasts a state-of-the-art convention center, approximately 10,000 sq. ft.

• Located within close proximity of 5 major championship golf courses, 3 of which are world-renowned

• Situated near Montego Bay’s famous “Hip Strip” and other local points of interest

*Temporarily unavailable

Location

Montego Bay
Sangster International Airport (MBJ) : 6 miles

Property Information

Total rooms: 350

{{title}}

Resort Details

Amenities

Show More

Activities

Show More

Hotel Advisories

Advisory Student Groups (Spring Breakers) are not permitted at Hotel. A student group consist of those that travel without parent supervision or a responsible adult in each room. This could refer to but not limited to high school students or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservations of this type.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - Spring Breakers are not permitted at this Hotel. A student group consist of those that travel without parent or a responsible adult in each room. This could refer to but not limited to high school or college students booking multiple rooms. The hotel reserves the right to deny lodging to any reservation of this type.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.

 

Pet Policy Pets Not Allowed
No Show Policy:
  • No Show Penalty: 100% of balance due Applies: Sunday - Saturday 05May16 - 31Dec50

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 9596 reviews
  • 3.0 star tripadvisor rating
    Beautiful sunsets

    We enjoyed our stay, property was beautiful but not much shade to be found. We had no problem getting loungers at one of the beaches around 9am but we had to leave by 2pm as no more shade to be found.. we had beach service or the illusion of beach service... the waiter came around 2 times between 9 and 2 ... we didn't even try for pool loungers as they were all covered with towels.. not many people just towels... people save loungers but hardly use them... food was ok... didn't like that no dinner buffet was available for a quick dinner.. had to wait to be served... which is ok but not every night.. went to French restaurant and by the time we got fed we had lost our appetite and only had a couple bites.. it was 9pm by the time we had a table... disappointing... the seafood restaurant was our favorite.. service was great and getting a table was faster ... we found all the staff on resort very friendly and nice... entertainment... no where to sit and watch it as not enough seating available so can't really comment on that... disappointing... our room... loved the location.. garden view.. we were located behind beach grill... we left are patio door unlocked and used it as our enter n exit point all week... occasionally we had to use the door as the maid or turn down service would lock patio... room was very nice but detailed cleaning could be better... like baseboards ... corners... no big deal for us but it will only get worse... like I tell my staff .. if you always wipe it .. you won't have to scrub it.. on our last day we were walking all the beaches... got pretty grossed out when by the boats for water sports.... counted 12 dirty diapers floating in the water and washing up on beach... gross.... people swimming in that water made me gag.... bars... not enough easy access bars... the beach grill would be a great spot to put one.... cappuccino.. I drink cappuccino all day and night... unfortunately the only place to get one is the Cafe.. cant get at any restaurant or bar.... disappointing... would we return? Yes if the price was good!

    Apr 10, 2024
  • 2.0 star tripadvisor rating
    Dissatisfied

    Having been to other all inclusives Secrets St James was disappointing. The resort is in serious need of repair. Our room had issues including a toilet that didn’t flush, a sink that didn’t drain and the handle/lock on the patio door was broke. The buildings have peeling paint and shingles missing on roof in places. The pool ladders were loose and one was missing a step. The pool filtration system was not working very well as a large area of scum and debris collected by pool steps daily. Breakfast buffet was ok. The lunch buffet was not good. Dinner restaurants were frustrating at times. It took up to an hour for food to arrive after ordered. All in all food was mediocre at best. Bar service was extremely slow but not fault of bartenders. The Piano Bar at night served hundreds of people with one to two bartenders. Staff for the most part were never rude but did not go out of their way to interact or smile. Entertainment was hit or miss. There are much better resorts to stay at.

    Apr 09, 2024
  • 4.0 star tripadvisor rating
    Secrets Montego Bay Jamaica Honest Review.

    Nice resort in Montego Bay. Beach was a little small, but grounds were large and clean. Many restaurants but in the evening for dinner I found it hard to get a table quickly. The buffet for breakfast and lunch was great, and so was the beach grill, although the service was a little slow. The beef patties were delicious. The rooms were nice and clean and the staff was great. Overall, it's a nice resort. It has a preferred side which has other perks like butler service and private beach as well.

    Apr 02, 2024
  • 2.0 star tripadvisor rating
    Extremely poor

    This hotel is not all it seems, the rooms are in need of work, the cleaning of them is really poor, the turn down service starts at 6pm and goes to 10pm, we would often be in bed and they arrive to do the turn down!! The food is okay but they cater for the American pallet !! The reception staff we found to be most unhelpful at every interaction. Be warned, if you just book st james and not any of the “preferred club” you will only be able to use the one pool that has music banging most days, it’s cramped and far from 5 star, however if you want to upgrade at £150 A DAY !!!! You can sit around a quiet pool, it’s a total rip off. So our holiday would of cost us an extra £2k plus. I would not recommend this place , they offer Corporate events to the USA who come for a few days at a time, you can’t move, it’s loud and they just take over. Fancy a bottle of wine? A pedicure? Your need to secure that against your home!!! A bottle of wine starts at 68us and goes in to the hundreds, the pedicure is 25 mins for 98us dollars, it’s offensive how the hotel try’s to cash in on a captive audience. Not to be repeated.

    Apr 01, 2024
  • 4.0 star tripadvisor rating
    Great Service!

    We just returned from a great vacation at this property. I will say, my review is heavily influenced by having preferred /VIP service, specifically with our Butler Dane! He was fantastic--from booking beach chairs with water coolers, bringing us snacks, driving us around in a golf cart and making dinner reservations. I can't sing his praises enough. Outside of this, the property was ok. The staff was friendly, the restaurants were just ok for us. There are water sport rentals on site which were a lot of fun but the highlight is the beach itself. The property is also VERY secure. They don't play around with safety. You do have access to all of the Secrets properties including Breathless and Wild Orchid. Breathless was a little more lively in the evening and their rooftop restaurant is a must do for dinner. The entertainment options could have been more varied, as we didn't find much that we wanted to do which is the only things keeping this from 5. I would go again but only if we had our same butler!

    Apr 01, 2024