Offering guests a charming blend of complete comfort and quality service, this all-suite, beachfront resort features classic Mexican-style décor, spacious accommodations and family-friendly amenities. Located near a challenging 18-hole golf course, guests can choose from an array of activities for adults and children including a kid’s club, deluxe spa services, sparkling pools and an upscale selection of restaurants and enjoyable tennis courts.

Location

Marina Vallarta - Beach
Puerto Vallarta, Jalisco, Mexico - Gustavo Diaz Ordaz (PVR) : 5 miles

Property Information

Year Built: 1990
Last Renovation: 2005
Floors: 8
Total rooms: 345

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Resort Details

Amenities

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Activities

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Hotel Advisories

Advisory Important Note: A New Years Eve Surcharge, for dinner, must be paid directly to the hotel by the guest.

General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy:
Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds.

Convention Policy:
Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy:
This hotel cannot guarantee a spring-break-free environment.

Transfer Policy:
A price may display when children stay free, if your vacation includes transfer to your hotel.

General Information:
Room taxes and service fees are included in vacation price.
Minimum night stay restrictions may apply.
Reservation changes may not be permitted unless authorized by the hotel.

Additional Charges- A New Years Eve surcharge for dinner must be paid directly to the hotel by the guest.

Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.5 4958 reviews
  • 2.0 star tripadvisor rating
    Wonderful place but smells like mold

    Beautiful place, but a room smelled like mildew the entire time. When we got back home, we realize that everything we had smelled like mildew so we had to wash everything, including our suitcase. We spent a lot of money to come back, smelling like mold. Otherwise, it was great.

    Apr 18, 2024
  • 5.0 star tripadvisor rating
    Like visiting family!

    Everything about this place is great. Clean, comfy furniture, many diversions, GREAT food! But the thing that makes it a wonderful place to visit is the staff....they treat you like friends, literally everybody says hello and they are so incredibly accomadating. There are so many I want to give a shout out to, including Christian, who checked in us specifically today to make sure our whole stay was awesome. Plus he's hilarious😻

    Apr 17, 2024
  • 5.0 star tripadvisor rating
    Velas is the BEST!!

    Velas is not just a beautiful resort, but a home away from home. The staff and especially Brenda the restaurant manager has always gone above and beyond to make our stay comfortable and memorable. We have food restrictions in our family and we have always been more than taken care of. Can't wait to go back!!

    Apr 16, 2024
  • 5.0 star tripadvisor rating
    What a wonderful trip.This resort is the best

    The service was exceptional, everyone was very kind and if you needed anything, they responded very quickly and it is extremely clean. The rooms the grounds everywhere I've had the best ribeye steak I've ever tasted before at the restaurant Andreas The staff at the restaurants we're very impressive.They bent over backwards to make sure you received anything that you would like with a smile on their faces; Especially Enberto and Francisco, so I will definitely will be returning.

    Apr 16, 2024
  • 5.0 star tripadvisor rating
    Solid all inclusive resort in Puerto Vallarta

    Velas Vallarta was a total win! The place was gorgeous, with amazing landscaping and everything was super clean. The staff was awesome – friendly and always helpful. We got the all-inclusive package, so no surprise bills which was nice. Our room (a studio suite) was comfy with a king bed and a sleeper sofa, perfect for our little family. There were these great big pools, but no hot tub which was a bit of a bummer. The food scene was hit or miss – some dishes were fantastic, others just okay. But hey, there was always tons to choose from including buffets and a salad bar, so we never left hungry. The beach was right there, but not swimmable this time of year. Still, the location was perfect – close to the airport and just a 20-minute ride from Malecón. Overall, we had a blast and would definitely go back!

    Apr 12, 2024