Right on the shore of Bavaro Beach, where the Caribbean Sea meets the Atlantic Ocean, we find our Grand Palladium Punta Cana Resort & Spa. Thanks to this idyllic setting, you’ll enjoy your vacations under the warm Caribbean sun walking along a one kilometer long beach with fine white sand. The waves of a transparent turquoise sea sing a soothing lullaby in the midst of lush tropical vegetation. Whether you travel as a couple or with your family, you can choose from a wide variety of cuisines, pamper yourself with relaxing massages in the Spa or practice your favorite water sport. The facilities and services you’ll find at any of our Palladium Hotels & Resorts will make your stay an unforgettable experience.

Location

Punta Cana - Beach
Punta Cana, Dominican Republic (PUJ) : 15 miles

Property Information

Year Built: 1992
Last Renovation: 2014
Floors: 3
Suites: 26
Total available rooms and suites: 451
Total rooms: 425

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Resort Details

Amenities

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Activities

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General Policies & Fine Print

Check In: 3:00 PM
Check Out: 12:00 PM
Minimum Check-In Age: 18
General Policies:

Check-in Policy - Hotel requires a credit/debit card authorization or cash deposit upon check-in for incidentals; this will place a hold on your funds. 

Convention Policy - Individuals attending a convention cannot book this property for their stay. If found attending a convention, guests may be subject to higher room rates upon arrival.

Hotel Spring Break Policy - This hotel cannot guarantee a spring-break-free environment.

Transfer Policy - A price may display when children stay free, if your vacation includes transfer to your hotel.


General Information - Room taxes and service fees are included in vacation price.  Minimum night stay restrictions may apply.  Reservation changes may not be permitted unless authorized by the hotel.


Pet Policy Pets Not Allowed

Customer Ratings & Reviews

TripAdvisor Traveler Rating

4.0 15781 reviews
  • 3.0 star tripadvisor rating
    Just an honest opinion

    The hotel building and property is very pretty and well kept but there are a few things that would improve the stay. The ac was not strong and listed as being 60F but was definitely warmer and kept turning to auto which was not enough. The food was not very good or as listed on the menu, we ordered a rice pudding and given something akin to a firm flan or cake? Drinks were also not very good as they used what tasted like low quality mixers and did not use local fresh ingredients which would be expected in a tropical area. For example, drinks with coconut kept using an artificial slush vs a the fruit which left that gross fake coconut aftertaste. In addition, the resort had vendors on the private beach and general area that were constantly stopping us to ask to buy something and it was very uncomfortable. In order to just get the guy to stop, we decided to buy from him and he was a scammer, charged us $30 for 2 magnets and asked for a tip that he did not break the bill for. As someone with social anxiety, I went out of my way to walk around the stands and just didn't go to the beach as there were a lot of vendors there. Activity wise, there’s not much to do. The only free activities are for kids or sports you can find in your local park+pools. The best activities are all at an extra cost which becomes expensive fast. The current staff is nice and will make an effort to help with your stay but personally, it was not an enjoyable stay for me. However, my mother who is in her 60s enjoyed her stay so I wanted to be fair and bump it up a bit. If you are on the older side, just want a place to sit back and drink, or have kids and don’t wanna stress about them, you may like this place. If you want to be in DR and experience the food, culture, and adventure, skip this place. Get a hotel, book your excursion, eat from restaurants. You’ll spend the same amount of money as the resort but have a more enjoyable time.

    Apr 14, 2024
  • 4.0 star tripadvisor rating
    My husband birthday celebration

    The service was very good at all. But I give you 4/5 because not every employee was the same. Some of them were excellent super sweet, and very kind people. I was very happy with three people here they made me happy and they did and a wonderful job with my husband birthday celebration. I want to said thank to my two favorite people. Lusidania Jiménez and Luis David from call center. They’re awesome. Thank you so much for the wonderful surprise for my husband birthday.

    Apr 13, 2024
  • 5.0 star tripadvisor rating
    Family-friendly all-inclusive particularly good for children ages 0-6

    The four of us (H,W, 3yr old, baby) stayed at PC Mar-Apr. 2024. This was our 7th trip. Edgar Reyes, Guest Services Manager, Jonathan, and Carlos Kingsley took wonderful care of us. As ever, the Palladium Family was very welcoming. The Indian food at Bhogali thanks to chef Singh was exceptional even for Indian tastes. Luis in building 2000 cleaned our room early so that the children could have an afternoon nap and did an excellent job. The baby club team led by Paloma was excellent and my daughter wanted to go every day and spend time there. The family-friendly shows every evening at Bavaro were a particular highlight. The only disappointment was that the kid-friendly splash park was closed for renovations. We will be back soon!

    Apr 10, 2024
  • 4.0 star tripadvisor rating
    Great fun

    This hotel is beautiful the food etc fantastic. You can book restaurants but the torres buffet is amazing. Regarding not such good points, the room was run down a bit would def need a refurb , for such a lovely resort I was surprised at the room. So when you come be prepared that the resort is luxury but the rooms not so much. Its an affordable option and you will def enjoy it.

    Apr 06, 2024
  • 1.0 star tripadvisor rating
    Bad Experience Ever

    It is a shame to be discriminated on your own country. First I have to say the hotel is huge and the beach is beautiful. However, this is not enough to go back to that place. First, you need to know if one family member or yourself have any disability this hotel it is not for you. Second, if you are dominican they treat you as a garbage. Even though, you go from another country. Day one the service was really bad and we could noted the difference when they were tooking care a costumer from another country. Especially white people. It is a deep shame that as a dominican I have to say this.

    Apr 03, 2024